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Myntra.com Complaints & Reviews

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Last updated May 5, 2024
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Myntra.com Phone Numbers

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+91 80 4354 1999
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Myntra.com Head Office Address

Survey No.17/9-B, Maruthi Chambers, Ground & 1st Floor, Annexe, Roopena Agrahara, Bommanahalli
Bommanahalli
Bangalore Urban District
Karnataka
India
560068

Myntra.com reviews & complaints page 365

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F
Fausitha Badhrudeen
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

order placed and cash debited but no confirmation email and not shown in order list

Website:www.myntra.com

I placed order in myntra for rs:12165 yester day 30th sep 2018, even i received msg from south indian bank as the amount deducted. But still not received conformation mail, and the item i ordered is still there in my cart, not in the order list. Am a regular customer. But this is the first time its happening. Need my orders or else refund my amount....
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K
Kritika Vaid
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

unable to view my orders

Address:Bangalore, Karnataka, 560102
Website:Myntra

I want to return my order but since i cannot see my orders i cannot get it exchanged and i also would like my money back after this i am never ordering on myntra again
Really disappointed with this and shame on myntra for not having gud software and having such technical issues
Its just not the problem with app but also the website
Such a popular brand and yet such poor service...
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Y
yari1408
from Shimla, Himachal Pradesh
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regarding shoelace loop fading

Address:Faridabad, Haryana, 121001
Website:myntra.comm

I have been contacting myntra since 20 days dayz n no action is taken tillnow. Their pathetic and illetrate customer care faculty are not understanding my problem and are repeating same thing"be on call". Today i contacted them regarding my problem then facuty name ayush had tell me that exchange and return complaint can be done by today n then i tried to contact other faculty name mehak she told me that it took 2 working days to get any...
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R
ranjan chopra
from Amritsar, Punjab
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subject: I am complaining for not getting refund of cat shoes

Website:www.mytra.com

I have ordered CAT shoes for amount 4867.26 INR and recieved it on 4 September 2018, the moment i recieved the product i placed a return request by mentioning the reason that i got a used product and i don't even think that it was original. Then i had to self ship my order to myntra ware house for which i paid INR 150. After multiple calls i was confirmed that my order is recieved by warehouse on 15 September 2018 and my refund will be initiated...
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S
survi bhagat
from Delhi, Delhi
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different and duplicate product received

Ordered a unisex navy blue laptop bag .. ...Received totally different bag..It is duplicate and different in colour and design. ...I had make return request of it the day I received the packet..but nobody resolve my issue
My experience with Myntra is not good enough after this incidents...it's just horrible !!
Please help me out of this......
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A
akshay_s
from Pune, Maharashtra
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myntra.com received empty package without product inside

Website:www.myntra.com

I have ordered a "Men black Analogue Watch[protected]" of rs 2999(discounted price Rs. 990.74) from this site and paid through debit card online.
The package came on 20th sep, 2018. When I opened the untempered pack I found only a stainless steel watch box with sponges inside it. The product was missing though the package was intact and untempered.
When I called the customer service the same day, they took my complain and after...
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R
Radhika54
from Hyderabad, Telangana
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wrong product received from myntra

I have placed an order (Ordered no:[protected]-9949401) on 22nd sept '2018 during the sale. The order got delivered on 25th sept '2018 but the product received was completely wrong. I have ordered Maybelline new york Fit me 322 warm Honey matte porless Foundation 30ml with total amount paid 383.50/- rs. But instead i have received Maybelline new york Fit me 320 Natural Tan matte porless Foundation 30ml . Which was not ordered by me....
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S
suchi desai
from Rajkot, Gujarat
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product return refund

Address:Surat, Gujarat, 395007

Sir,
I had placed an order for two flip flops on myntra.com on[protected] &[protected]unfortunately the product didnt fit on me and i return my both of product i am afraid i lose this huge sum. Kindly force them to refund the amount rs 2120 & rs1202 in my account as soon as possible.
My order no are:[protected]-9955103
[protected]-5919003
Faithfully,
Suchi desai...
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K
kushagri raizada
from Varanasi, Uttar Pradesh
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money debited from my e-wallet but order didn't placed

Address:Kanpur, Uttar Pradesh

On 21 sep 2018, I ordered a Vero Moda top from myntra, I paid the amount of Rs 625.70 to myntra through my airtel wallet . My money was debited from my airtel wallet but order did not placed.
I even called and mailed to the customer care but problem is still unresolved.

It's really frustrating

Please resolve this problem as soon as possible....
+1 photos
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K
Kiran_18
from Kanpur, Uttar Pradesh
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item not delivered to correct destination

Hi... I have ordered my daughter's frock from myntra... From the date of order till today it was showing the correct information about tracking... But today i received the message from myntra that your item is delivered but i have not received any order today... When i called myntra customer care they send me the signature of the person who received the courier which was with the name by which the order was... Clearly it was a fake signature...
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R
Rinita Dabholkar
from Mumbai, Maharashtra
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delivery not received

Address:Mumbai City, Maharashtra, 400059

I had orders a popnetic white top on 10th september 2018.. It was expected to be delivered on 15th september 2018. I personally spoke to the courier boy thrice to deliver it on thursday 20th september 2018 at 1.00pm. He said he will come in 10min but he never turned up. The product was urgently required for an event. It is very disappointing and i have experienced it for the first time. I called up ur customer care too who said i ll get mail...
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S
Shashwat780
from Noida, Uttar Pradesh
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soundpeats q12 earphone received are damaged

Address:Gautam Buddh Nagar, Uttar Pradesh, 201310
Website:Myntra.com

I have order soundpeats q12 from myntra, i got my delivery on 22 september 2018, when i open my package and try to switch on my earphone i got no response, i also try to charge it but charging is also not working, no sign of charging on led of earphone. These earphone not even worked once.

I have complaint in myntra care customer they have given me the time of 3 days, but also they are not looking sure and telling me exactly...
+1 photos
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J
Junebloosm24
from Tikaitnagar, Uttar Pradesh
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regarding payment

Address:Lucknow, Uttar Pradesh, 226016

Am highly disappointed with the payment mode. This was my 3rd attempt for online payment nd my order got cancelled nd my money gt deducted from my account. Your employees are saying it’s not your fault it’s the network issue.. If it is the network prb dn why my money got deducted it shouldn’t have? Am sorry but am totally disappointed with your answer nd your help....
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B
Baibhavi Swarupa
from Guwahati, Assam
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inconvenience with delivery service

I ordered a self design pink color forever new dress which was to be delivered on 18th september 2018. But due to some cash issues my aunt asked the delivery boy to reschedule the date of delivery and come the next day. But he instead cancelled the order. Then i immediately gave a call to the delivery boy saying that i want the product as i was about to wear that in a wedding and that was the last piece of my desired size "xs". I also called...
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P
Piu007
from Bhubaneshwar, Odisha
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received empty package without product inside

Address:Kolkata, West Bengal

I have ordered an earring of rs 369.77 from this site and paid through debit card online. The product was supposed to be delivered on 17th sept, 2019 along with one other product. But this package came on 18th sept, 2019 whereas the other product came early. The product was received by security of my building and when I opened the untempered pack I found only a yellow rubber band inside th box. The product was missing though the package was...
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1
14322
from Amloh, Punjab
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I didn't get refund as myntra said.

Address:144005

Dear sir,
I bought watch of Rs 1344.75 on 2-sept-18 which I returned because it not look good on me .After returning roadster watch I got message that I will get with in 7 to 10 days .But till now I didn't get that money in my account . I contact in Myntra they gave me Reference number and said to contact in bank and after going in bank they are asking for transaction number and they are saying to contact bank .from both side I am...
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N
nitinbits26
from Jodhpur, Rajasthan
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order no. 1083382-7338037-1480703, half order received.

Address:Rohtak, Haryana, 124001
Website:www.mynta.com

I have purchased 2 pairs of shoes against the Order No.[protected]-1480703 at a total cost of Rs 2297.46 on 13th July 2018.

I am writing this mail to complain that i have received only one pair of shoes against the payment of 2 pair of shoes.

Even after several requests and discussions with customer care executive's of Myntra, my issue is not resolved. (you can check the details against the order id mentioned...
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T
Tulshi Naik
from Panaji, Goa
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unhappy with myntra service

Address:Mumbai City, Maharashtra, 400070
Website:Myntra

Very very unhappy with after sales service... Worst experience ever. Received faulty product and they are just following process which is taking too much time... Worst service.. I did call the customerservice multiple times but if no help i even got a call from them but no resolutio.? They cannot give my product asap nor they compensating me. Hence need help for the same...
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P
Praveen2987
from Naduvattam, Tamil Nadu
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hush puppies shoes

Address:680005
Website:www.myntra.com

Order number[protected]-4048103
Incident number[protected]

Ordered shoes worth rs.3681. Received same brand shoes, but a different color with a broken sole. Raised complaint with myntra within 5 min after receiving product.
But later they closed complaint claiming that they have send the correct undamaged item. I contacted cse again and reopened complaint. But within 5 hours they again closed complaint...
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A
Ajanokikon
from Jorhat, Assam
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refund for the product which was cancelled

I have placed an order on 14sept and have cancelled it on the same day because I ordered the wrong size. The amount was deducted from my bank account that day itself but I still have'nt received my refund. At other days when I give for refund I receive my money on time but for this cancellation it's taking a lot of time. So I'm worried whether it will be credited to my account or not....
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