Myntra.com Complaints & Reviews

Hi,

I have placed an order on 9.8.2018.
Order id[protected]-3575501
Product - roadster women green solid blouson top

I have made the return pickup. But i haven't received the payment yet in my account.
Kindly check and and revert me back on my number [protected].

On the myntra complaint site there is a number [protected].
I made a call on this number i heard a male voice he asked me every detail about the product then he started asking about my account details and then the debit card details i told him the details then he said you receive a message regarding the refund i received the message that shows" you have initiated a txn of inr 10000.00 at abipbl on icici bank card no.#. Otp#. This message was not at all a refund message. Then he asked me about the otp i said that it was not a refund message he said that tell me the otp and the amount will be deposited in your account. I disconnected the call.
This is the fake number from which they loot people.
I personally want a strict action on it and my refund as well.

These two[protected],[protected] number are not working and even they don't reply on mail contact. [protected]@myntra.com.

Hi,

Received defected aound peat headphone order number[protected]-7396201, delivered on 12th sep, after identying it is faulty, contacted customer support on the same day, they responded they will check and repond. When no respond received called again and ask them to register complaint, complaint number[protected], when i inquiring regarding the status customer care executive reaponded that wait till 18th sep.
My concern is why should i wait for such a long duration. If defetive piece was delivered that should be replaced immediately. But they are not working in that direction, just wasting my time.

Regards,
Sachin gaur
[protected]

I had placed an order for 6 fcuk men briefs out of which one was torn. I tried to raise a complaint that the product was damaged but the customer care refused to acknowledge that there has been a damage to the product at their end. They are not ready to exchange or refund for the same. The product is useless for me as it is torn. I'm highly disappointed in the company.

Dear All,

I recently ordered 3 Reebok track pants on 10 Sep
Order number[protected]-0906403 which got delivered on 12 Sep.

Out of the 3 track pants, 1 had a Reebok tags but was a fake repeat FAKE Adidas track pant (picture attached).

On calling your customer care, complain was registered with standard apologies.

I have been shopping with Myntra since last 6-7 years and never received a FAKE product before.

I have created return request for the same and would request it to be picked up asap. Kindly initiate the refund request at the earliest.

I received defective product and mantra is not taking it back buy saying it's quality check on there side door to door service means u get good product not a defective product as myntra send it's not my mistake if i pay and receive bad product they should return it actually these people making fool to us money minded defaulted amazon's is international firm so good return policy that's why india not developing they sucks indian people blood

My product reached here in my town in 11th september and now its 13 th septemberbut the delivery boy have not delivered yet.. Every time i called him for delivery he did not recieved the call and updated status that i cancelled the schedule. I will never buy products from myntra again if this like mytra's delivery things or personnel. His number is : [protected]

I ordered a watch from myntra and received a different watch. I reported the same issue to myntra. They approved my request of exchanging wrong product with the right one but when their delivery boy (From ekart) came to deliver my right product, he asked me same product (Product i actially ordered) for exchange. I again called myntra and reported the issue, they assured me that whenever delivery boy will come to me, he will not ask for the watch i ordred and will pick wrong product from me. However after a long waiting time, their delivery boy came and asked me for same watch. He denied to deliver me my ordered product and said we have not recieved any mail from myntra. Now myntra is again told me to wait. I am really pissed off with their behavour. Attached here pictures of watches i ordered and i recieved

I ordered a combo of hair straightner+ hair dryer (Philips Miss Fresher's Hair Styling Kit HP8643/46 ORDER NO:[protected]-9961001) from myntra on 4th of september 2018 on discounted price of Rs.1313.13. now its price is rs. 1871. the tentative delievery date was 9th september 2018 but they failed to deliever it on time. i contacted them and they told me i shall get some update within 3 days and when i checked my order today the site is showing that its lost. although they gave me a goodwill coupon of 40% but its of no use as i cannot use it while ordering the same product, it says coupon not valid on the product. what kind of compensation is this! it is a total fraud done to customers.
i request the company to deliver me the fresh product with same price with which i ordered it before as its solely their responsibility that the product should be delievered to the customer on time.
or they should validate the 40% coupon on the the desired combo of hair straightner and hair dryer (Philips Miss Fresher's Hair Styling Kit HP8643/46)

I ordered three items from myntra which contain two wet n wild glitter eyeshadow and one wet n wild shimmer. I got eyeshadows in good condition but the shimmer was damaged it is sealed packed but damaged there was no return policy in this product but what should we do if got damaged product please exchange it
It's a humble request it was my first experience with myntra i want to shop more hope this will be helpful
Thank you

My Myntra Order No is[protected]-5040303 which was Placed on Friday, September 2018 and contained multiple items. One of them was a The Chennai Silks Classicate Red Pure Mysore Silk Saree.

We received the package on 8th Sep 2018 When we opened the package it was found that the different product was sent Instead of Silk Saree a Cheap Georgette Saree was sent color resembling the same, Immediately I requested for the returns as it was not the same which I ordered, furnishing the same reason.

On 9th Sep 2018, pickup agent came and denied to take back the product giving me the same reason which I have already mentioned for return and suggested me to contact the Myntra Customer Care. After contacting Mynta Customer Care they asked me to send the Article ID, Bar-code Number, Details of product received I gave all the info required by them (ref: attached).

On 12th Sep 2018, I received mail from Myntra saying as per our validation, we had shipped the product to you post successful quality check with the proper condition. I am sorry to inform you that your request for return/exchange has been declined. Hence, we will be unable to accommodate your request.

Then what is the point of giving a promise to a Customer
100% ORIGINAL guarantee for all products at myntra.com – A big concern, which is not done.
Return within 30days of placing your order- Not for a Genuine Customers.

I want the product to be returned and my money refunded.

Hi sir,
I have an issue and description is here:-
I have ordered some items from myntra on 21 june.
After that, i have returned some items. From the returned items, i got the refund of some items. But there are 4 items whose refund i did not get.

.

Reference id and amount of items:
1. 1361 rs ref: [protected]
2.1335 ref: [protected]
3.863 ref: [protected]
4. 1556 ref: [protected]

I request you to please resolve the issue asap, as it is already due with 3 month.

I have purchased one women kurti, one kids wear and one men t shirt on 02.0.2018 payment of all the three items made by online banking. Item was delivered on 07.07.2018.
Men t shirt was returned by me because of size problem and item was collected by myntra on 25.07.2018.
Till today amount 576.45 was not refunded to my account by myntra.

Myntra order no:[protected]-6426301
I have ordered 4 items from Myntra, which contained a pair sandals, flip-flops, formal shoes and a puma sweatshirt.
I received all four product on 4th September 2018...formal shoes and puma sweatshirt Were in single package...I received wrong shoes...I ordered for Invictus black Oxford shoes but I received blackberry's shoes immediately I requested for return for receiving wrong product...but the delivery boy returned me the product on the next day of pic up saying that I have given the wrong product to him
I contacted the customer care and mailed them the details of the wrong product which I received...they said to wait for 3 days and now they have declined my return request saying that correct product was shipped.
Product cost is about ₹1800...
Very bad service from Myntra...
I need them to take back the product and refund my money .
Never going to shop on Myntra

I have ordered this true blue suit which contains one blazer with one trouser 6550/-
And i have received only one blazer which was so pathetically packed by the seller. I tried to return it but it couldn’t be done so kindly return it and give my refund back!!!
I am connected with myntra from a long time and now i m facing problems with your company because now problem product quality are very disappointing. My order id is 108779756934226943203

I bought adidas pureboost dpr shoe on myntra... It got delivered on 28-aug-2018 in myntra box whn i called customer care they told that is genuine product the some times it will happened and tried to convince me...

After one week the shoe shape completely changed and its cheap quality is visible... I paid them 7800/- for this fake product

I doubt there are many fake products..
My product id is[protected]-6275403

I had ordered HRX women shoes on 14/08/2018 and two kurties of 'W' brand on 15/8/2018... and made payment through my Union Bank of India's Debit Card. now I have returned these items to Myntra online shopping site because these kurties and shoes doesn''t fitt me. I had done this payment through my debit card...
Now problem is that I have not received my refund till date, even after products have been picked up from me on 16/08/2018 and 18/08/2018. I tried many times to contact Myntra customer services logistics... but I am not satisfied from their response. They said they had refunded in my debit card.. But I have not received refund in my bank account... I also want to know how can anybody transfer money in my debit card, when he don't know what is my account number and what is the ifsc code of the bank.
Kindly solve my problem as early as possible...

I got a call from unknown number claiming myntra and they told for returning order as there was some issue with quality checkand will provide us double amount coupon same was confirmed with myntra customer care but they said no call was made. Person who called was knowing about order and my mobile no and took my add. This is complete breach of information which was not anticipated from your end. Kindly take the matter seriously as this is not acceptable. Complaints has been given to myntra

ORDER NO:[protected]-9271203
Hi Team,

I have received an order for the product: Arrow Shoe Men Tan Brown UK 7 size on Sep 4th 3:13 PM.
I have unpacked the package and found below concerns:
1. Shoe not in the original product box
2. Show without product tag on it

Enclosed are the pictures of the same. Also, I had called within 45 min of receiving this order and notified the customer service reps Mr. Bashir & Ms. Anita who after 40 min o[censored]nnecessary discussion and repetitive conversation denied to log a complaint about this issue.

Whereas, as per the Myntra policy mentioned on the website, it comes under the untenanted/ Void packet and below screenshot is the process for raising the complaint.

Looking forward to hearing back from you ASAP.

Also, this is a serious concern that customer service reps were adamant enough to deny logging the complaint.

I had ordered men's nike air versitile ii basketball shoes (Size 10, price 3908 rs) and got some fake shoes which doesn't even look like nike shoes of some saga company, price written on the shoe is 499 and size is 8. I filed a return request and the delivery boy rejected to accept it, saying that you should get an approval from myntra. Then i filed a complaint on myntra and they said you query will be resolved in 3 working days. I didn't get any response back, then i called again, then they said wait for 2 more days.. Then i got return confirmation.. I filed for return of product again, the delivery boy again refused to take back the order saying, that myntra hasn't mailed them about it. I talked to the delivery boy head and he said to call customer care immediately andk they will mail to them immediately and the produc will be returned then i called myntra customer care again, they said wait again for 3 working day, i will file a complaint again for this. I am stuck in such a bad loop and i am not satisfied with there service and even there management. I want this complaint to be resolved asap

Complaint number[protected]

@myntra, please check your products before shipping to customers. This is what you have sent to my brother when he had ordered a Nike backpack instead you have sent a used unconditional trashed backpack worth of ###. I spent 3200₹ on this bag and I received a bag worth of 30₹ which you could find in a dustbin. I dont leave it behind because I’m not satisfied with what you have sent. If I would have donated that money atleast who have taken it would be happy and worth it. I have contacted several time myntra HELPLINE they were just declining the request and saying me that they have seen the CCTV footage of the correct product shipping. So, if then share me the footage. I have a habit o[censored]nboxing or unpacking the products or gifts I receive. I have full video of this product unpacking in which you can find the wrong product shipped to me.

I attached the photos please check it the difference between what I have ordered and what I got delivered.