Myntra.com Complaints & Reviews

Order no:[protected]-5360201
Here&now
Women black skinny fit mid-rise ankle length clean look stretchable jeans size: 28

Myntra doesn't care about customer satisfaction. The size of the product doesn't match the size chart. I lost my money spending on myntra products. They don't even refund the amount you paid.

I am staying in usa. My parents live in india. Recently, i place an order with myntra they delivered me the wrong size. (Placed size 28 but got size 30). My parents didn't take a look on size and shipped to usa. When i saw the size i was really shocked about the product. It was your mistake, for that i can't lose my money and ship it back to india.

I even asked for gift voucher in return but customer service don't care about my words.
This happend twice with me that's the reason i am filing complaint on myntra.
(Made a call to customer service[protected] on 29th of august.)
My email address: [protected]@gmail.com
If you need further details you can email me to above address.

Thanks,
Anu.

Whats wrong with you guys? I ordered 8 articles! Received only 2 and at my myntra account it says they are delivered to me!!! I want my money backkkk or send me my articles! Its hell not done! I can’t bear[protected] rs loss. Really dissapointed! I will put a complaint against it if you will not resolve my query asap!!! Either send my money back to meee or send my articles! I won’t ever order from your app again!! Being so establish website it wasn’t expect from you guys atleast!
My contact number is [protected] / [protected]
Email id is - aashima.[protected]@gmail.com

I ordered 2 lavie bag but i received 2 sliper.
At that time i talk to costmor care and costmor care says that i send mail link and you send me the picture of wrong product, but they don't send me any link.
So i put exchange request on myntra site.
But my product not exchanged by myntra.
At these time once again
I talk to the costmor care, but these time also costmor care says that i send you mail link and then send the picture of wrong product on my link. But she don't send me link.

What can i do.

We are buying a product from your app means we trusted it, it doesnt mean to fool a person. I got a product and that is full leaked. And we bought it for 645 only for facewah.
That money is very huge for me. Try to rectify it. Or plese exchange it.
For this product i am waiting for long time. Atleast today i got it full bottle got leaked. What we need yo do. Or refund my amount. Please do this needful.

Sir, i had ordered a crocs and t-shirt from myntra on 10/8/18 but cancelled it. I called up the myntra executive about the refund for which they told me to wait for 10 days as they have already initiated the refund. On 20/8/18, when i called up another myntra executive telling that it's already 10 days and the money hasn't been refunded yet. To my surprise, he told me that they didn't get the money. However, another executive tells me that that they have refunded the money on 14/8/18 and provided me with a reference no. The reference no they provided is invalid. I called up the myntra customer care and they told me to contact the sbi helpline no. As they will help me out but when i contacted the sbi helpline no., they told me if the money has once reach the merchandise, it is their part to do the needful. I am getting stuck between both the helpline no. Without any avail. Kindly help me with the refund process. The attachments has been provided below.

As per my telephonic conversation with your contact center dated 18/8/2018 and dated 25/08/2018 i haven't heard anything about it yet. The contact center representatives are real liars. They give you fake tat and trust me no one calls you or acknowledge ur concerns. So here am again putting my concerns here. My two orders[protected]-1178003 &[protected]-7529803 were picked up by one of your courier partners dated 17/8/2018, friday. His name is ajay contact no: [protected]
. However i haven't received any refund nor any update in regards to the product. I have no idea why no one is giving my any update. I am very dissatisfied with the same. I really appreciate if you could help me with this and respond asap. I need this to be solved and need my money back

I purchased men's round neck T-SHIRT on July 15 and used only once but the colour is coming out and mixed to shirt in two different places of the shirt front and back. It can't used anymore now. I won't belief that Myntra Will supply such a bad quality comparing with the cost to t-shirt. I want a new one or shall I complaint to consumer court.i am sending the foto of t-shirt from front and back . Pls do needful .

Order deliverd date showing date is 14/08/2018 but i did not received the product, i have contacted with the customer service number [protected], they booked the complaint against the issue but still now they did not resolve the issueeven if more than 15th days have gone how i can resolve my problem, i want to go consumar foram if complaint not resolve

Hi there,
I am getting notifications in my gmail from myntra about some orders. Thing is that i dont even remember creating a myntra account. Someone else is using an account in my gmail address. I how that is even possible. Now i have downloaded the myntra app and changed the password using my gmail. I dont know if that is enough. My gmail address is [protected]@gmail.com
Please take necessary measures.

Ordered for two shirts size 46, and two times they have sent the wrong size 42 and then they say that it's cos of sellers size chart error and they were not willing to give any sort of compensation. I had to buy a new shirt as i ordered this for an occassion.

I spoke to customer service the first time when they sent the wrong shirt and they never spoke of this size chart error and asked me to either exchange or return. So i applied for exchange.

When i received the exchanged ones they were also of size 42 instead of size 46. Now when i call them how upsetting this while ordeal is they were reluctant in owning up to their mistake and blamed it on me saying i picked size l instead of xl. I told them there was no mention of l or xl in the app but only in numbers i. E. 42 or 44 or 46. Then they said it's the mistake of seller, that they had updated the wrong size chart online and i purchased based on the wrong size chart.

Now they are asking me to apply for exchange again or get refund. It is my birthday today and i had to go through this ordeal with them all day. Now i had to shell out additional 2000rs for a mistake of not mine. I spoke to customer service and their response was 'your issue does not qualify for a compensation'. I was so hurt to hear those words that too on my birthday and felt very offended.

I have attached the wrong sized shirt that was sent to me with a tag saying size 42 instead of size 46. I understood i was not going to get anywhere by talking to them so i am here needing some help on getting compensation. Please help.

Sincerely,
Vallinayagam. C
[protected]
[protected]@gmail.com

On 13th august we were suppose to receive the below product "corsica brown solid sling bag" along with "kraus jeans" order #[protected]-3905801. However when the delivery executive "suraj" arrived to deliver the product he was having only one product which was "kraus jeans", to which we informed him that we were supposed to receive one more product "corsica sling bag". He told us that he has only one product at this time and will get the 2nd product tomorrow (Which never happened).
We received an sms & email stating both the product has been delivered, to which we immediately reported the issue with myntra support that corsica sling bag was not delivered. After the investigation from support we received an email that the said claim stands declined and we would not be inclined to look at the same anymore. I raised this concern on twitter as well, to which i received a similar reply

My concern is resolved, i haven't received the product till date neither the refund amount. This amount is very small however its questioning my integrity now as the email from your customer support is disheartening and not the kind of support a customer is expecting. I have spoken to suraj (Delivery executive) and vijay (Cc'd in the email) who are aware of the incident.

The package was sealed when we received and if the package was suppose to have 2 products in it, then i requested them to have a look at the cctv footage of the package when it was in the process of packing and share the footage with with to which they replied 'its internal and they cannot share'.

I placed an order for three wrangler jeans vide order no.[protected]-9602503 on 14 july 2018. The cost of jeans was 1744.96 + 1744.96 + 1296.96 = rs. 4786.88

On receipt of material at my end, i did not find them to my liking and opted to return all three. My request was accepted and the same were picked up shortly thereafter.

Refund on all three items was initiated. However, i received only one payment for rs. 1744.96 in my bank account on 24-07-18. This is cost of one jean only. Balance amount of rs. 3041.92 for two jeans has not been returned/refunded inspite of the fact that over a month has passed since the refund process was initiated.

I tried to call on the number given at the site. However, it was of no help as i was unable to speak to anyone; it kept me in a loop that was absolutely frustrating with no results.

I want my refund immediately.

I ordered two roadster tshirts through the myntra early on the month of august and the product shows delivered in the status but i didnt received the product yet, firstly the first tshirt shows deliver within a day of ordered then thesecond tshirts shows delivered on the day specified for expected delivery, when i call through the customer care thy just took the complain and thy didnt give any specified information and correct answers after a lot of phone calls, please i need to know the mistake of the status and the full refund bank into my debit card that i used for purchase, if not i will be ready to take the better decisions against the myntra!!

I recieved product without out price tag. Instead it was attached as sticker to the transparent cover in which it was wrapped and the product is not being accepted for return as the price tag is missing. I received a product without price tag and proper quality check. I have placed a return request within one hour of recieving that product and all package is intact the way i received it

As per my telephonic conversation with your contact center dated 18/8/2018 (Reference number [incident:[protected]]) i haven't heard anything about it yet. So, the concern was, my two orders[protected]-1178003 &[protected]-7529803 were picked up by one of your courier partners dated 17/8/2018, friday. His name is ajay contact no: [protected]
. However i haven't received any refund nor any update in regards to the product. I have no idea why no one is giving my any update. I am very dissatisfied with the same. I really appreciate if you could help me with this and respond asap. I need this to be solved and need my money back.

Dear sir,

My complain is regarding to my order in myntra. I ordered a shoes from myntra in which i didn't receive laces of it. So i lodge a complaint against it in myntra. But they denied and said that product is complete from their end. And they are not providing any solution to this. Please do needful in this regard. Why would i lie if i receive a incomplete product.

Regards,
Akriti mittal

Hi

I ordered a kurta from Myntra.com. payment was made in advance. Now when it reached me, the quality of product is really low..there are threads coming out from everywhere in the kurta and the fabric is used is really cheap! Despite of requesting again and again they ain't ready To exchange or return it. Kindly help! The cost of the kurta is approx 700 rupees and they are expecting me to use it as it is in this worst condition.

I had canceled an item from an order on 17th aug but i am unable to get any information regarding the refund. And even though the other two items were just packed i still couldn't change the shipping address. Now that i have refused to accept the other two items from the delivering person, i wonder when will i be able to know about the refund status.

Sir I ordered a wall clock price was 627 and the piece was damage and company refused to change or return and I am very disappointed towards the company attitude...I just 4 to 5 times to customer care executive they did not take any serious action on my issue ...I just want to exchange it... ...if I m paying a money then why I should take a damage piece...

I have ordered a women’s michel kors watch worth rs 14995 and what i recieved is men’s armanj watch of rs 13995. I have already registerd a complaint on that same day i got the courier, and now i got a mail that your complain and claim is denied! I have sent an email already enclosing all the pictures ordr number and all things that i required by you! Now i want my money back otherwise i am going to file complaint against this!