Myntra.com Complaints & Reviews

I had ordered my dress on 23rd june and its 10th july today. It was supposed to be delivered on 30th june, and i still didnt get any update on delivery date.
Even though it was promised by customer care support that they would update in 24 hours . I have raised complaints 4 times, but no response.
Very disappointed with myntra service.
Will never order again :( even being a customer from long time....

Hi,
I have ordered Lakme Eyeconic Deep Black Kajal Size: Onesize | Qty: 1 order no[protected]-5749803 but they charged double tax in bill.I spoke to customer support team about this but they are also not able to clarify the bill and Ms.Fatima to whom i spoke did not clear the bill and taxes carried. I don't understand how can you charge double tax on MRP i.e. if a product cost rs.170 including all taxes than what means to charge...

Order no.[protected]-6825801
date of transaction-18.05.2018
Amount Rs.3210.00
I returned the products and till date have not received the refund. I have talked with your customer care several times, but not sollution. They provided me with the ref. no.[protected] and told me about some techprocess payment gateway reverse process. You are requested to address my problem at the earliest. I can send you my bank...

Myntra offered me a flat discount coupon of Rs. 300/- . Coupon name is mynewmyntra300. This coupon was given to me on opening new account on date 22-June-18.
I have placed an order on 23-June-18, and I have tried mynewmyntra300 coupon. This coupon was not working. On enquiry to helpdesk of myntra it was assured by executive that this is sale period and during sale period this coupon will not be applicable. And it was assured that...

Refund not received
Hi
This is regarding my purchase at Myntra Shopping App.
I have returned the product but its amount is not refunded.
As per previous communication with myntra, amounthave refunded it to my bank and given a reference number too .
but i have not received it yet.. Reference given by myntra was as below.

Amount- Rs. - 250.95 - Bank reference number is - 75105178175001186074123br...

Date of Incident: 9th July 2018
User Id: [protected]@gmail.com
Order Id:[protected]-1663201

As per Myntra's policies, Sunglasses can be returned within 7 days or exchanged within 30 days. When I attempted to exchange to a lower size, their website says that "Size not available? Click on an unavailable size to return the item.". However, they are not giving any other size options.

This leaves...

I had ordered a top on 24 th june. It was expected to be delivered on 3rd july. I had complained on 5th july ( ref .[protected] and 8th july (ref.[protected] and today also. Each person said that they have marked it as high priority and soon any update ll be sent. but nothing is being done. This is highly disgusting experience . kindly do something in this matter....

My order no.[protected] is undelivered because of your delivery associate misbehave and my order is for ₹1205.I gave him ₹2000 and ₹5(For his help in returning my change) but he refuse to return my change of ₹800 (₹2005-₹1205=₹800) because of he is not keeping change of minimal amount for ₹800 and he approch me a delivery of ₹1205.
This is not enough after this he is misbehaving and saying me your you have to cancel...

I have ordered AT bagpack during myntra sale for 841, and it is supposed to be delivered by 27 june. But it shows technical error still I waited till today (9th july) and they said they cancel the order due to the technical issue and the same bag now shows for 2300 on myntra itself.
even my order was prepaid.
This is not at all justice.
Give me the solution.
I can not spend more money and want same bag because...

I had ordered juniper dress on 21 june. The order was already late and when i received the ordered the pant below the top was missing, so i placed the replacment order, no[protected]-4080901. But when your delivery boy came to delivered he refused to take it due to missing of pant and told to call your call centre no, but theirs no option of talking with your representative. Already its yours mistake and your unnecessary harasing people....

As a loyal customer of brand Myntra, I want to share my disappointing online shopping experience with you. This is regarding my recent order number:[protected]-8667703

I ordered an item Shakumbhari white color Kurta in a combo offer, along with 2 other items/products. I am attaching the two screenshots which appeared while I searched for it in the search window (see highlighted part of the screenshot). After I placed...

I ordered a Roadster Aviator through Myntra. Today morning I received a SMS that the product will be arriving today. The SMS also had the number of the delivery boy. Since I had some work and won't be free after 2pm I thought of calling him and inquire if he can deliver my order before that. But the delivery boy didn't receive my call the first time and by the second time he had put my number in block list. Now I have no way of contacting...

I had ordered from Myntra On Line shopping Site on 22 Jun2018 and Paid upfront, Order was about to Deliver on 1July2018 which is almost 8-9 Days in Pune city.
There was no Update till 5th July on the Order and I had complained twice for the same. HelpDesk assured me that my order will be deviled and not canceled But on 9July they cancel the same.
Lot of Time/Energy were wasted in selecting and ordering the Order and they just...

Myntra deny to refund my courier charge as they promised to refund once I self shipped their product . They are saying its a fake receipt . I had set up a meeting with myntra executive with blue dart and finally when the time come when the credit will come, 2 days before they locked my account on which the refund will come.
Incident:[protected]...

ORDER NO:[protected]-0962301

I bought two Kurtis worth around Rs. 1300. The package got delivered and my mom received it as I was in my office during that time. I received a message during that time stating that two kurtis got delivered. But when I reached home, it was only one kurti got delivered. I am perplexed why the other kurti was marked as 'Delivered' in the app, even though they didn't provide me the product. So...

Worst thing ever expected from Myntra. I ordered three stuff during sale and it takes ages to deliver the product and later it's shown as cancelled. I waited for long and thought it would get delivered however inspite of having sizes and product they cancelled the product for no reason. First of all there is no provision to contact Myntra by any means and secondly delivery people are just hopeless. It seems that Myntra should really work...

I ordered an oakley sunglasses from myntra. They delivered me a fake product. I returned them the fake one.. Den they said that its my fault and reshipped me the fake product. But to my aghast, they reshipped me a jeans worth 1000 bucks of a 4th class student. I have been calling them since a month. But they never replied. Please take strict actions against this act of cheating....

I ordered a pair of shoes and I didn't like it so I returned it. It was delivered on 28th June 2018 and returned on 29th June 2018. It has been complete 10 days and I haven't received any answer. I have sent an email regarding the same (contact.[protected]@myntra.com). I have also called on the customer complaint no. [protected] and [protected] but both the numbers are out of service. I want my refund as soon as possible.

ORDER DETAILS-br...

I had ordered M.A.C strobe cream from Myntra on 24th June and the order the was delivered on 3rd July. To my surprise, when I opened the package, I found a black packet inside which was tampered and the product was not there.I called Myntra and logged a ticket[protected]. The ticket was closed/cancelled without informing me.I called the customer care to check what’s the update and got the ticket reopened.i have still not received any...

I am so pissed off with Myntra customer services, I ordered a roadster distressed jeans from myntra with order id[protected]-7171601 on 23 June during the sale and the packet with wrong product was delivered to me on 2 nd July till then I kept on speaking with Myntra but not getting any solution they have placed the return request instead of giving me exchange of the original product, Highly disappointed...