Myntra.com Complaints & Reviews

Hello sir,
I have ordered a roadster jeans worth 712/- and a t shirt worth 290/-, yesterday i got my order. And i noticed that the jeans was different from the original one which i have ordered.
So what should i do return or exchange...in case of exchange size will be exchanged but again i will get same wrong jeans...in case if i return the jeans... I will get the whole 712/- refund or the delivery charges will be cut from that money for t shirt.
Since i haven't paid any shipping charges.. Bcoz order was more than 1000/- rs.
Sawan kumar chhipa
Mob.[protected]
Order no.:[protected]-5410103

The courier guy picked up my two t-shirt mast and harbour brand, when i told him to confirm he said all okay and let me sign and left with the two t-shirt and now it’s been almost a month i have been comparing about this the other t-shirt has not reached the warehouse, the pick was on the 13th july and after the complaint after i realised that only one t-shirt i was suppose to give i called the courier and told him why did he take he said not to worry i have send the t-shirt and i was suppose to pink up two t-shirts only... Now i lost that guy number... My house address for pick up was... Aecs layout, b block, house number 693, singasandra, chikabegur road 560068... Behind icici bank. Phone number [protected]

I have a complaint regarding online shopping of W Women pink & off-white solid kurta with churidar and dupatta from Myntra app in my name. The order was placed on 17/07/2018 (Order No.[protected]-1687303). After delivery only pink kurta was there inside the package. So, when I placed return request on 25/07/2018 (return no.[protected] due to non-availability of churidar and dupatta which are not delivered to me along with the kurta, my return request has been declined. The MRP of the product in the price tag of the kurta itself is Rs. 5099 and after discout I have paid Rs. 2569.27 through debit card.
Therefore, I humbly request you to accept my return request and pick up the product and refund me as soon as possible.

This is regarding the product "Roadster Men Black Analogue Watch RD001" pertaining the order number[protected]-3665903.I have purchased the product on 4th June, requested for return on 5th June and returned on of 6th June. Myntra is claiming that the product is delivered to me on 9th after the "return declined" as per their return policy. But the product was never been delivered to me. Moreover I have not received any mail/ message on 9th June on delivery of the product. I have received only a message on 9th June that the product is reshipped to me. After that I have not received any update on the product from Myntra. I had to call Myntra customer services for more than 10 times for following up on this case. Every time I had to tell my problem from the beginning and was assured a solution in next 3 business days which was never happened. The customer service guys are keeping on asking me to the return of the product from side which I was never having. Adding to this, there was a false return request generated by Myntra on 21st June (Accepted by Myntra customer service). On that basis, they have sent me a mail on 12th July saying the product has not picked up so the refund will not process. In my last conversation, which was on 31st July, from nowhere they told it was delivered to me on 9th June which was never mentioned by any of the previous customer care persons(Near about 10/12 persons i spoke about the problem ) and sent me a mail without any proof attached in the mail. On the call with customer care, I have told, we can’t help you for anything on this and reply to the mail which i have done but I have not received any reply. I am tired of talking to customer care and trying tell my problem and asking for the refund. On what basis customer's money is blocked when the product was never delivered to the customer. The product amount is 1060.81
Kindly please look onto the above case and please help me on this.

Hello.. During eors i purchased few things from myntra. Then i return few of the items with various problems and asked for the payment refund in my bank account. Now its been almost 45 days since i have returned the product but have not received the amount yet.. On calling customer service thy are asking me to contact the bank for the refund as they say that they have initiated the refund.. My concern is that when i have done the payment to myntra then why i should contact someone else.. And they are providing me a fake link too to contact the bank. Its doesn't accepts few details when trying to enter. And this the second time i am facing this problem, and in the previous one issue also i did not get my payment refund. But this time i am very serious about my problem and thinking of taking it to the next level if i don't get any satisfactory answer from your side. I am such a loyal customer to you and you are showing your loyalty like this.. This is seriously not accepted again and again from such a renowned company like you.. I hope i'll get my problem solved asap.. Thank you

This is the worst quality ever i have experienced on myntra. The earphones stopped working after a week after a purchase. What was worse is that the earphones gave me constant pain in both ears. They are certainly hazardous and have put my health to risk. Strangely myntra has no exchange, return or refund policy over them. For rs 700 they are costly and also hazardous for health.

I placed two orders on myntra. They were both returned and the refund was initiated.

It was said the refund amount will be refunded in 7-10 days. It's been 12 days and there is still no sign of refunds.

I tried to contact myntra on social media regarding the matter. They turned blind eye to my case. This was done on purpose.
Not only they haven't refunded my money. The staff at myntra are rude and they refuse to take a look at my case. They are very unprofessional.

I would like to get my amount refunded against the return ids:
[protected]
[protected]

I also want a proper apology from myntra team for ignoring my case.

The refund was initiated on 21 july. I haven't got the amount till now

#myntra#harrasment#productmissing

Registered email id: nabanita. [protected]@gmail.com

Order id:[protected]-9863103

I had ordered 1 piece of lee coper men jean and 1 color bar kajal as per order
[protected]-9863103. The delivery came on 9th july but since the package was very small, i asked the delivery boy about the jeans but he said he had only this packet. I checked my myntrale app and it showed both product delivered. I called customer care and complained and they said that both product must be in same package. I said that the package was too small to contain both package. Then customer care guy told that they would deliver the missing product soon. After multiple follow-up finally refund process was initiated. But to my shock i got to know that the refund process got cancelled as myntra claimed that the missing product (Lee copper men jean) was delivered to me. After 17 days of harassment they are asking for proof. Luckily my husband had shot the video of opening the package.

I am not able to return the nike shoes i bought worth rs 7000 as they are not genuine nike. But it just exceeded 1 day against the return period and the customer care personnel is refusing to return and is very rude.
Its a matter of 7 thousand for me not a small amount.in first case they shouldn’t be this rude its a matter pf customer building
I am requesting for a call back but there is no one calling me back and they do not have an email id to send mail to

My amount refund has been initiated by myntra but not reflected in my account uptil now
I followed up with the bank they are saying no transaction done yet for refund by myntra
I had purchased 2 track pants of adidas and reebok it didnt fit well so had to return it
Nor the return pickup has taken placeit has been more than a month now
Below are the transaction details
Amount to be refunded - rs. 3801.74/-
Date of transaction[protected]
Account no - [protected]
Bank reference number is -30001082068171179918463
Order id[protected]-3605503

I have accumulated around Rs 5400 as Myntra credits in my Myntra account however I no longer wish to shop from Myntra. I called the Myntra customer care and they confirmed that there is no option to move to money to my bank account.

I wish to move my money in the form of Myntra credits to my bank account and considering that it is my money I should be able to do the same.

I am a regular customer of myntra and other various sites. But, my most favorite is myntra. But, the only one issue i'm facing is the tax problem. Whenever i place a order on sites like amazon, fliplart etc. I get to pay only rs. 60 or say rs. 40 and a minute value for tax. But i see i always have to pay more than rs. 200 for taxes and a great delivery value of rs.149.
I'm very disappointed with this. Please see to it.

Sir,
My order no. Is[protected]-6931503. I ordered a sassafras women grey off-shoulder peplum top on 27july which is delivered me today. The problem is that the photograph which has been been shown on an app for a particular top contains a zip closure at the back but the top which i have got is not having a zipper. So kindly help me out so that i can be out of a trouble.

I’ve been given a defective earpods by myntra. I raised a complaint about the same and myntra is refusing to replace the product. It’s just been 5-6 days of delivery. I’ve even tried talking to the customer care of myntra and they ended the call abruptly once.
The company is not giving appropriate solutions to the issue and they want me to solve the issue by myself.
Order no[protected]-2762203

Hello,
I already returned my order to myntra but your courier person said I already send your two products to my office in Okla may be they list your products and I continuously calling in call center your service is pathatic three weeks passed but whole people make me fool.. Now I'm going to send a mail to your CEO... And on Friday one of your supervisor told me that we received your one product here and now top and refund will inisate but tomorrow they told me your query is reject give my two products return back 700rs otherwise I will sui you.
Order no[protected]-1621003

I have been trying to connect to the myntra toll free numbers (+[protected] / +[protected] but they are never reachable.
The customer experience is really bad as i have not been able to raise my concern due to this.

Regarding - order no:[protected]-9185501
I have started using the product this month onwards and there is already worn out.
The stiching seems to be bad and i have stopped wearing as it will completely get damaged if i further use it.

Please take the necessary action as i m not satisfied with the product.

Regards
Gagandeep singh
[protected]

Purchase details: merchant (Myntra)

Transaction id: 108065483262533609703

Transaction id p1806120937519610969384

Transaction updated at: 12/06/2018 09:37:52

Amount inr 8, 800.00
Order i'd : 108065483262533000000

Hello team please investigate this order my phonepe wallet hackedy amount 8800
Debited please take serious action on this order, i filed fir 2908 at cybercrime bank fraudwing team chennai please investigate and refund my amount

I place order today 29 july 2018. Soon after place the order, i realised the one of the item of the order has wrong size so i tried to change the size which was not possible. I also tried to get it changed from customer care but they said its not possible as advised me to cancel the order and place the fresh one. I said fine but in that case you are going to share the credit card interest expensed for the period in which money doesn’t reflect back in my account or going to compensate for that in any form which they refused flaterly and untimeterly they have cancelled all my order as i told them since neither they were changing the size nor they were ready to compendese for it. Even they have customer care form where were not seems to be educated by looking the way they talk to customer. Additionally myntra does not have redresal form or desk who can handle customer complain. Please is the screen shot. They chooose to cancel the full order over replace one of the item from the order. They resfused to share the interest expense of credit card in which money will be lying with them and they were unprofessional

Gave a defect product. Return is not being accepted by them. Myntra associate is not answering properly. This list what they are doing with customer. Fake things are been sold. Everyone must know the truth. Delivery time was so long like a snail. People expect more from them but they do nothing. For refund they took too many hours. So place my return and get my refund money as early as possible.

This is regarding order id: 108355243853888481703.
I am raising this on behalf of my wife, she has ordered 6 items as part of this order however we did not receive one of the product but the status of all the items is updated as delivered for which i reached out to myntra customer care with incident:[protected]. Without any investigation myntra's cc team just referred the order history and told me that order has been delivered, even i can see in order history that status is shown as delivered but i have not received the product and that' the issue. I asked them to share the mobile number of person who is claiming to delivered the product and share me the signature that he would have taken before handing over the order, most probably delivery person has delivered it to someone else, myntra has share some corrupted image which cannot be opened, claiming that this is the proof of delivery, not sure how on earth i am suppose to accept this as proof if corrupted image cannot be opened. I have not received any proper response till now, just the robotic response that we are looking into this and will update you soon. It has been one week now, this kind of fraud is not at all accepted.