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Myntra.com Complaints & Reviews

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Last updated May 15, 2024
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Myntra.com reviews & complaints page 379

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S
sullad
from Bengaluru, Karnataka
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wrong product picked and not ready to return

Address:Bangalore, Karnataka
Website:www.myntra.com

Myntra team has picked up the wrong product from my house and they are not returning the product.

Its regarding the Return request raised for Order no[protected]-2127901 and picked up the wrong product on July 3rd 2018.

Myntra team has picked the wrong product of Jobong return and refunded the amount of myntra product

When I spoke with customer care today for 45min with Nikhilesh escalation...
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Atharva Akhare
from Mumbai, Maharashtra
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disappointing service

Address:Pune, Maharashtra, 412207
Website:www.mynrra.com

As you may know, Myntra had a huge End of Season sale going on last week. Since there were great discounts, I decided to purchase a pair of shoes I've had my eye on for quite a while. I bought 'em, paid online. The order got confirmed on the same day.

Now comes the delivery part. The order took a whole week to get shipped, which was acceptable since they received a whole plethora of orders on account of the sale.br...
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N
nirmala ukrani
from Hyderabad, Telangana
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shree women brown & beige printed kurta with leggings

Website:Myntra

I ordered Shree women Brown & beige printed kurta with leggings on 24/6/18 vide order no 108168419957897975101 on Myntra app by making online payment
I received only kurta leggings are missing. I lodged complaint vide ref no[protected] however Myntra refused to refund claiming that item was dispatched after quality check.
This is incorrect I have not received item either they should send missing item or pickup the kurta and...
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S
Saksham Raturi
from Delhi, Delhi
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return issue not resolved

Website:www.myntra.com

Hi Team,

I am having a return-related issue. As per you, the issue was supposed to be resolved by 3/07/2018, and it's 7/07/2018 today and still no response. Moreover, I am not able to contact you over the phone as the recorded voice for your customer care number says that ALL your 'Champions' are busy and this has been happening for 3-4 days now. If you are not able to afford a bigger team, why do you even portray yourself...
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P
partha2018
from Guwahati, Assam
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exchange order still pending and delivery date past 5 days

Address:Bangalore, Karnataka
Website:www.myntra.com

Hi, please note that I ordered a blazer with order no.[protected]-6916501 on June 21, 2018 during Myntra's EORS sale. The same got delivered on June 23 but was defective (with a cut on collar). I requested for exchange on June 23 with order no.[protected]-6612801 for the same size and the delivery date was July 2, 2018. On July 1, 2018 I raised a complaint with the customer support team as the order was still not shipped and sure...
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Deldan Namgyal
from Mumbai, Maharashtra
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my order

Address:Mumbai City, Maharashtra

I had given a order way back then in middle I got text saying you product is delivered so I call the customer care then the lady had said it's fine your products is shipped to you place till 6 July you will receive it so wait than the no call no text no updates on my Myntra account so I called a customer care then she said with we fail to deliver the product so with a 5 working Day we will providing the product the next Monday I call again...
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I am trying to contact every way so that i can get my order asap bt i am not getting any response from myntra. I have mailed continuously tried chatting bt they r not available no one is picking up d call. I have tried every possible way to contact. My delivery date was 29th of june.. today is 7th of july .. yet they hav not tried to contact me n not even delivered my order. Its high time now n i vl take dis matter to legal heads. This totally...
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N
Nikhil Chinchawade
from Pune, Maharashtra
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action on poor service

Address:North Goa, Goa, 403401

Respect sir/ madam

I had a bad myntra experience. I have been shopping from myntra earlier too but this time I had a bad experience. I was supposed to receive my order on 27th and it wasn't delivered to me. The courier company "xpress bees" is the sorry to say but the worst service. I remember calling them 8 times in total and everyday the gave a fake response that they would deliver it next day. The shoes I ordered never came....
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Nikhil Chinchawade
from Pune, Maharashtra
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poor service and taking action about it.

Address:North Goa, Goa, 403401

Sent.
Outbox (0)
Action about the poor experience I had.[protected]
M
Myntra Support - Do not reply Mail
to me
10 minutes agoDetails
Myntra


Auto-Response By (Administrator) (07/07/2018 12.55 PM)
Dear Customer,

We are currently not accepting emails sent directly to [protected]@myntra.com.

You can contact Myntra Customer Support...
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S
Shakir.memon
from Mumbai, Maharashtra
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delay in delivery & wrong expectation set with the customer

Address:Mumbai City, Maharashtra, 400102
Website:Myntra

I ordered the product but size was small hence i requested to exchange the same product with bigger size..i got he update that it will be delivered by 6th July i has to wear that product on 7th July but i did not received any update for the same when if i am calling the agent who was supposed to deliver my exchange product i called him more than 7 times he did not responded his brother answered after that he said Ashraf is not available once...
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S
Sunnyyray
from Gurgaon, Haryana
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product got cancelled by itself

Address:122001
Website:www.myntra.com

Hi,

I have placed a order from Myntra. Myntra offered a sale from 22 of july and I have ordered a shoe on 20th of july and for ordering the shoe before sale I Have paid extra 200 and the order supposed to be delivered on 30th of june. and now today 6th of july I got an email that the order got cancelled due to technical reason. and they are only refunding the price of that shoe they are not refunding that extra 200 which I...
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B
Bhogal deep
from Noida, Uttar Pradesh
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fraudulent activity

Address:Bangalore, Karnataka

I have placed a puma beige color sneaker on the June sale @10000 but sale price was 3999+718 ..2 July was promised delivery time but they didn't deliver the product which they had already taken the amount...I called to customer care number however they were unable to provide any resolution..not ook heed to inform about product.
Now today stating order made cancelled due to some technical glitch.
What the hell this this...br...
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R
Rahul Dowarah
from Abhayapuri, Assam
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delivery of a wrong item

This is the second time i got a wrong item delivered.The last time it was a sunglass which was completely different from the product showed online. i returned it, but got a refund of about only 75%.This time i ordered a set of 12 pink face towels.But the delivered item was green towels .I cant return it because if i do so i will be getting less refund.Which will be ultimately a loss for me.Whenever i get wrong product delivered i am very...
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daniel_kaki
from Bengaluru, Karnataka
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item was cancelled without even contacting

Address:Pune, Maharashtra, 411057

I placed an order for Wrogn Shirt and FM T-shirt and those were supposed to be deliverered on July 8th. However, I got a mail on 6th July saying that the shipment has been returned to origin. When contacted the customer care they did not have any answer other then a lame sorry. Waited for more than 10 days and ended up with dissapointment. It's nothing but sheer negligence of delivery boy and customer care....
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Website:Www.myntra.com

I ordered on just a from the Myntra application which costs around 586.95 rs. I was told to pay delivery charges of 149 Rs. I paid total amount as 736 rs to the delivery person. The product was not up to the mark hence I decided to return same day it was delivered in unused condition. Refund was initiated and 586.95 rs were credited to my Myntra credit. So they did not refund 149 Rs the shipping charges. Now when asked the Customer support...
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SANJANA CHATTOPADHYAY
from Kolkata, West Bengal
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wrong size delivered and exchange is denied

Address:712136
Website:Myntra shopping

I am a regular shopper at Myntra shopping. Recently I ordered a pack of 6 genx vests, my order no is[protected]-6211103. It is Genx
Men Pack of 5 Colourblocked Innerwear Vests 7718 ABCDE of M size amounting Rs. 516/-. It was delivered to me on July 3, 2018. As soon as I unwrapped the package I found all of the vests are of size XL and not M. From that day onward I have been trying to contact your customer care Number but no one...
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A
anujthepareek
from Merta, Rajasthan
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fake sale offer

Address:Jaipur, Rajasthan, 302005
Website:www.myntra.com

I ordered two products on 25 june 2018 on COD.
Order no[protected]-2555503 got cancelled on 06 june 2018 without any information to my mobile no and without providing me any reason for the same. They should have communicate me if there is any issue in fulfilling the contract.
Order no[protected]-5866003 price of the product is rs 418..95 at the time of making an order. It delivered on 03 june 2018 at the time delivery...
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S
saramcha
from Bengaluru, Karnataka
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order cancelled and goodwill coupon not working

Address:Bangalore, Karnataka, 560010
Website:myntra.com

I bought two shirts from Myntra during the sale, both were cancelled due to non availability. they send me a goodwill coupon and not mention conditions apply, when i try to use that coupon code, its not accepted. why send coupon code when you don't have the intention of honouring the word goodwill? and why force us into buying things we don't want?...
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Prynca
from Haridwar, Uttarakhand
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no status of order

Address:Dehradun, Uttarakhand, 248001

I have not received my 2 orders. I want those to be delivered by 8th july 2018 I need it urgently. Moreover I am not able to contact you people. The toll free number you provided is not connecting me to speak to the customer support executive. I have recieved your message on 6th july 2018 that the the order has been shipped and it was already showing that the order will be delivered on 7th july...and now it is been 8th july and i have no...
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0mkark
from Pardi, Gujarat
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refund my deducted amount

I bout 2 items from myntra which costs Rs.1766 totally which i paid through net banking . The amount was deducted through my account but order hasnt placed . I tried to contact my bank their contact us feed .. i tried calling them they wouldnt pick up call.. i emailex them after i tried to contact myntra via email. in some sort of help .. but they unable to reach to me. if you can acknowledge my problem that would be a great thing! thanks...
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