Claimed

Myntra.com Complaints & Reviews

1
Last updated May 5, 2024
Complaints 9797
Resolved
805
Unresolved
8992
Quick Links
Statistics
Share
Contacts

File a complaint to Myntra.com

Having problems with Myntra.com?

File a complaint and get it resolved by Myntra.com customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT

Myntra.com reviews & complaints page 380

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
R
Ritika Raheja Bajaj
from Gurgaon, Haryana
Report
Copy

product picked up but refund not yet received

Actual order had three items

Two were tobe exchanged and third was tobe returned. Request was made on 22 june 2018.

Later one was returned on 25th june for which no refund received yet.

Other 2 were tobe exchanged which are not yet picked.
Order #[protected]-4673403.

Request was raised by calling multiple times for rest two products.

Receiving daily false...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
Megha d g
from Dharmanagar, Tripura
Report
Copy

without any notice my product is showing returned to origin

Address:799250
Website:Myntra.com

I purchased an item from myntra. I paid for it as cod isn’t available in my area. Now that when i tracked my item its showing “ returned to origin”.
But why??? Without my notice??? My product was given detailed that it will come by14th july.
Once when i tracked my item it showed order dispatched but today showing returned to origin... I am not new to myntra. Its really very disappointing after seeing this. I want myntra...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
Rachana Maurya
from Hodal, Haryana
Report
Copy

refund payment not received

Address:110077

Yesterday i.e on 4-7-18 I received a message from My travel regarding my refund of 2 tops being transferred to my debit card account but till date I did not receive any payment. I called customer care but it's been 2 days it's going busy. I am attaching a mini-statement of my account.
Kindly contact as soon as possible.
Rachana Maurya
[protected]...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
supriya tayal
from Pune, Maharashtra
Report
Copy

product not delivered but marked as delivered

Address:Pune, Maharashtra, 411033
Website:myntra.com

I ordered two products on Myntra. Yesterday I got the message as they are delivered but I didn't receive any of them. The status on the app also got updated and showing status as delivered. I tried to contact the delivery boy so many times but he is not picking my calls.

I tried calling customer care but failed to connect with anyone.

Kindly provide me the products or refund my money....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
A
amish dhar
from Jammu, Jammu and Kashmir
Report
Copy

adidas track suit

Address:Jammu, Jammu and Kashmir, 180005

Bought a track suit from myntra
AWB no.[protected]
When i unpacked the parcel i found trousers of track suit were missing . So i filed a complaint againt this order at your customer care bt after 3 days your delivery boy named amit is refusing to take it because of not getting your approval ... I havnt spend momey to buy this scrap . Take the parcel back in 1 day or i shall file a case in consumer court . Proofs are with me...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Anu Sheoran
from Jaipur, Rajasthan
Report
Copy

one of the order that I received

Address:Hyderabad, Andhra Pradesh, 500075
Website:www.myntra.com

I placed an order of a lipstick on 22 june i got my order which is an empty box i called to the executive so many time but every time they decline my request even i show them the video that i make while opening the package. Every time i got the same response wait for 24 hrs wait for 48 hrs.
The reason of decline is we checked our side there is no issue from our side.
They mean to say if i received an empty box this s my fault...
+1 videos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
PRAVEENJAISWAL1
from Bemetara, Chhattisgarh
Report
Copy

complaining about cancellation of return request

Address:490001
Website:www.myntra.com

I had ordered a pair of casual shoes of mast and harbour brand, which i ordered earlier on online shopping site {www.myntra.com} which i received on 03/07/2018 was a defective one.
It had its leather peeling off at front end of shoe, which after seeing at first look i requested return which has been cancelled by company itself and communicated to me through text messages.
I personally guarantee it to be unused and all tags intact.br...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Souravvictor
from Bengaluru, Karnataka
Report
Copy

product not delivered yet but they updated as delivered

Address:560033

We ordered a product on myntra. From last thursday, i am getting a message from myntra that my order
Is out for delivery. But till date i didnt receive the product. To my surprise, today i got a message that the product got delivered.
But i didint receive anything from myntra. When tried to contact to the delivery boy after endless effort, we got to know that
The item is still with the delivery boy. Still he updated...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
C
cppallavi
from Mumbai, Maharashtra
Report
Copy

cancelled the exchange of product

Address:411033

I have bought mens pepe jeans checked slim fit shirt. Size 40. But size is small for my husband. So i requested for exchange with one size larger.
Myntra accepted the request and after 6 days myntra cancelled. Now i could not see any option for exchange.

Why myntra after accepting the request for exchange cancelled it.
I want that shirt with one size larger.

Kindly provide me the same shirt with...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
suluzulu
from Mumbai, Maharashtra
Report
Copy

undelivered parcel

Address:411006
Website:Myntra

I received a message that my parcel is being delivered today. The at 13.33
I waited then at 14.49 i received another message that "we could not deli ever due to operational constraints at our end"

I also got the phone number of the delivery boy who did not bother to receive my call. The parcel is a gift for a friends birthday. Not at all professional.
Even the delivery boy did not bother to phone to tell the problem....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
M
mayank27april
from Gurgaon, Haryana
Report
Copy

unprofessionalism and terrible service of myntra

Address:110096

I have joined myntra 10 days ago and i ordered two pair of shoes which i need urgently but because of sale they were busy only to ship my order of shoes .
I m waiting from 22 june till 4 july so they can ship my product . Despite making so three calls to customer care executive they have been ignoring my complaint giving me three dates two times.
I m really dissapointed with this type of service and since this is my first personal...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
J
Jyotsnakharera
from Noida, Uttar Pradesh
Report
Copy

item ordered online

I ordered a shirt online on 22 June. I received this shirt with different pattern and different colour and different sleeves size, I requested to change it, but it is showing out of stock! And when I talked to customer care they asked me to mail, when I sent mail about it, I got reply that they are not accepting mails. I talked to customer care again and they registered complaint but they didn’t provide complaint number! I want what I ordered!...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
swatissood
from Mumbai, Maharashtra
Report
Copy

wrong product delivered

Address:Mumbai City, Maharashtra, 400086
Website:MYNTRA

I have placed order no.[protected]-1423601for a french connection
golden watch for Rs 5597 on myntra from registered [protected]@gmail.com. They delivered a wrong product . I raised a complaint to which there was no response. I placed exchange request hoping that now they will give the right product. Again they delivered wrong product. I again raised a complaint .And the most disgusting thing is whenever I call them they...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
K
Kalyani Juyal
Report
Copy

refund issues from last 20 days

Hii sir, madam.
I am regular customer of mayntra i m in u. A. E. And shop online for so many things bt there is no any customer service agent is available to chat always ur agents are busy even no any contact no. For foregin customer's i m very disappointed i shop for two
Women dress they r not gud and some size issues r there so i return them it is almost 15 and more days, my items are 3 in no. And they are received and...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
sikandersharma
from Roorkee, Uttarakhand
Report
Copy

sudden cancellation and incentive offer is not enough

Address:Kota, Rajasthan, 324002
Website:Myntra.com

I bought a product when it had a good discount on it but after 7-8 days i recieved an e-mail from myntra that the product delivery is cancelled because of some product issues. In place of cancelling that product they offered me an incentive of 400/- which is not at all equivalent to the discounted amount. This is the worst cheating experience i ever had.
I want that this matter should be looked upon seriously and want justice.
br...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
Sreelakshmi M K
from Guruvayur, Kerala
Report
Copy

delayed delivery and tracking not possible

Website:Myntra

My order was placed on 23 rd june and it shows 4 th july as delivery date but on tracking it shows that the item is still at origin centre and rubbish like vehicle came vehicle went etc
I have been trying for many days to contact them and there is not a single faq regarding delay in delivery
And their customers service not picking up calls
I want to know every detail of my order for i ordered t as birthday present and...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Sneha Chand
from Coimbatore, Tamil Nadu
Report
Copy

product delivered yet

Address:Kanchipuram, Tamil Nadu, 603203

I ordered on 22june, it was suppose to reach mumbai 28 june. Its 3 july i have not yet received my order, i called and complained twice inbetween. This is beyond reach now.. There was suppose to be a written complain copy sent on my email address as guided by the custoner care. The myntra account shows no status regarding when would it reach next. This was a birthday present which is completely ruined its delayed more than a week. Highly...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
M
Maria__22
from Madhugiri, Karnataka
Report
Copy

poor service & irresponsible

I haven't received my item but it's already shown as delivered. For my other items i was forced to call the delivery guy many times. Also the specification of one of my ordered item is changed without any notification. Didn't expect such irresponsible service from myntra. Really disgusting. On one of my item it's given that the reason for undelivery is my request for rescheduling but actually i'm unaware of it. Please see through this complaint...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
from Bhopal, Madhya Pradesh
Report
Copy

my money not refund

Address:370205

I took a shirt from myntra. I kept the size of that shirt for 4 to 5 years. But he delivered me the 09 to 10 year old child. Ask for a refund he don't give money and is that not company policy. Please help for me money refund.
मैंने myntra से प्रोडक्ट लिया। उन्होंने गलत size का शर्ट deliverd किया। पैसे वापस मांगने पे...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
P
Pragati_011
from Delhi, Delhi
Report
Copy

cancellation of my order without any prior information

Address:Gurgaon, Haryana
Website:Myntra.com

I placed an order on 23/06/2018 of around Rs3000/- during the sale. M y order contained 6 items in total, out of which I got 5 items till 2/06/2018. The remaining 1 product which was a roadster men shirt which was of Rs. 629.81 on sale but costed me Rs566 bcoz I paid by Phone pe was not even shipped from their logistics till 3/07/2018. And today it showed me that my order is cancelled without giving be the reason of the occurrence. They have...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy