Myntra.com Complaints & Reviews

I have placed a order on myntra on firstly they placed my order and sended me email that your order has been confirmed and will be deliver to you on delivery date and after 5 days on one day before my delivery date they cancelled my order without my permission by giving excuses that it failed in quality check and then they changed the price of product and also converted my loyalty points which is equal to money into coupons
so i sended them email that this kind of false thing will not be accepted and I will take legal action but they havent responded for solution they are just giving excuses they wasted my time and money both and now they are saying for placing new order now the price of product is increased
If have placed order successfully its my right to receive my order on time its is according to consumer protection act 1986 we right in decision making related to consumer interest and without consumer permission you can't take decision
Order no[protected]-8507401

I darshna ordered tweens brand 3 packs of bra and one more item with total price of items 920 which one order no is[protected]-1087103 but when i received my order than i received tweens brand 3 pack of bra and another item but in them two tweens bra are defective there strips are defective so i want to refund my money in [protected](SBI) a/c no and return them or eiher u can ex-change them with non defective product with size 34D because they are useless for me boz they are not in condition to wear so plz take any action.

I order two product ie. Jeans. 1st product is shiped and 2nd product order cancle by myntra. I call customer care of myntra but they not help me. I want justice and my order. I think that myntra is good but now this day i know myntra is bad. Please give my order with the price that i order. My order number is[protected]-2731101.
Please give me justice.

I ordered a jeans whose Expected delivery was on 5 January.Today is 13 January and now they are not delivering the order to the delivery address.They want me to collect the order from some office 12-15kms (within 24Hrs)away from my house.I have no means to go there.
I did not like the service.
What should I do now?
I want it to be delivered to the given address.

I ordered my order on 4th of Jan
They said I'll get it on 9th
Then I got a text from Myntra that it's ready for delivery
Then I called that delivery boy he was like I'll bring it tomorrow
Then I said okay but I needed much surely because on 10th it was my birthday
So I was waiting n a bit excited
But that fellow didn't brought
N he was like u n come to our office at some area he told
I said now it's not possible for me
Then he said I'll bring it tomorrow morning surely
N the from the next day he isn't lifting the calls n still I didn't get my shoes wtf is this

This is Naveen Kumar
I have order Duke Stardust Men Solid Pack of 2 Polo T-Shirts from myntra I have order L size but I have received one product was M size and L size was also very short and quality was not good I have eranged the return pickup but myntra was not accepting and arranging the return pickup and not initiating the refund money also... facing very bad experience with myntra returns and refund... I have ordered some product from flipkart n Amazon it would not happens in Amazon n flipkart, snapdeal ...

I ordered a pair of woodland shoe, though the parcel reached the destination it was failed to delivered by corriour sk logistics, shillong, meghalaya . When I enquired I was told that it has already been returned just attempting once . That day I was surprised to waited in that courier office for almost two hours as it open only at 12:00 noon. Not only that, it happen on three or four occasions earlier . So my request is if you are to make delivery in shillong meghalaya kindly find some other better delivery office. Thank you

Sir/ Madam,

I have ordered a jeans pant and denim shirt on 5.1.17 and today is 12.1.17, 8 days already overed but the product is not moving. Shirt was shipped to third party in Mumbai and till date it is in Mumbai and jeans pant was dispatched from mumbai to siliguri where it reached on 10.1.17 and till date its on siliguri. When i have called to customer care they inform me that you will get your product by the last promised date. But i want to inform you that while ordering it shows a date and after completing the order again the date is changed to next date and after shipping again its being change then you say how to trust them they are not taking care of their customer and giving the reason that sale is going on. But suprised to inform you the product i have purchased or other item also giving at same rate on other day also. All other online shopping partners take maximum 6-7 days or maximum 10 days in some case. So, kindly solve my issue for earlier delivery as they are no responding because at first they told me that you will get your product by 8 day so, look into the matter at top priority as i have purchase it for some special occassion.

Thanking You,

Ajay Sutradhar

I returned two product in oct Nd nov, 1st return no 18057387 Alba Black Slim Fit T-Shirt on 10/28/2016 2016 RUPEE 408 AND SECOND return no is 18387322 Alba Maroon Slim Fit T-Shirt on 11/10/2016 rupees 314. I was already gave my bank detail and all information to myntra but i did not receive my refund till date and i mailed them many times but i didn't get any response

Hello Team,

Order was placed on 8th Jan 2016 of multiple shipments.
As per the promised date 12th Jan two deliveries were expected today ie 12th Jan .

As per the discussion with Customer Care executive: Adil : these two product are available in Mumbai Warehouse, then why there is daily of delivery of products.

We order the products to get them at our places at earliest on time.. if you guys cant serve this purpose, then its better to go in shops and buy .

Hope I will get all my 7 shipments at earliest after posting complaint here on portal. Orerlse this posting will be hopeless the way talking to customer care was of no use, as they don't help you in anyway by doing followups with internal team.

I am really fed up . I wanted to refund my clothes and while initiating it i have wrongly entered my 16 digit debit card no. instead of my bank account no. which i have told them more then 10 times and they have been fooling me since 3 months that they will get back to me in 10 days with a solution which is repeatedly that i have to contact with my bank and my bank replies that they have nothing to do with it. I don't want to indulge in any sort of conversation i just ant my refund.

I have ordered Puma Men Navy & Black Atom ... (Order No. :[protected]-0948101) which has been shipped through Myntra logistics and will be delivered to me by 13 Jan 2017. The Myntra logistics tracking code is ML[protected].
But now it is showing that it will not be delivered.
So please check and make sure that the product get delivered to me on time.

I have purchased Johnplayers jean in the myntra new year deal. Its MRP is Rs.1999, with 50% off i purchased for Rs999.

WHen i received the product, i could see that the quality of the material is not JP standard. It looks like replica product.

Package Number:[protected]
Order Number:[protected]-6458803

Kindly take some action towards this and address the issue. There may be many people who will not know the difference between original and duplicate.
In duplicate market the same is available for Rs.500.

Myntra has initiated a refund to my account but still the money is not debited to my account they gave me a ARN number from the payment gateway company-30000863616359234147704. But still now the payment is not refunded to my account it should reflect in 7-10 days but the time has already passed . they told that they had initiated the refund on[protected] but not refunded yet and it is not reflecting in my account.

I had ordered a dress top from myntra.com at 19th december' 2016 with order no.:[protected]-1604801. The company gave me an estimated date of delivery of 26th december' 2011. I did not receive it till 04th jan 2017 then i called their customer service. They told me that due to excessive orders and ongoing sale, there has been a delay but i will receive my product in 3-4 days. I waited again for a couple of days, did not receive it and again called. The customer service they again gave me the same reason. After 3-4 days i looged complained via mail to myntra and again and again they are giving me same excuse and also not ready to cancel the order.
I still have not received my produt and any positive response from the company. The customer service is useless and they never contact themselves. They did not investigate the order themselves and keep track of it.
Kindly let me know how to proceed.

I had ordered 3 products from myntra last tuesday and i still haven't recieved any of them. Also the delivery date of 2 products are supposed to be today. I had ordered these to give it to my friend for her birthday and it's tomorrow. So i had ordered thinking i will get it today. I never had a delivery problem earlier and i am quite dissapointed .

Hi, My name is Amritha, i ordered 2 items an amount of 1, 204 on 3 january 2017 at 5:27 am, the amount was debited from my bank account but did not receive any order confirmation or nothing.Contacted Myntra customer support and also mailed them my bank estatement pdf, they told my amount will be refunded in 48 hours but i regeret to inform you that now its 8 th day till now i did not receive my refund.
Am really upset with this.

Order No.:[protected]-5269203
D DINAKAR-[protected]
This guy came for delivery and said that he lost my parcel somewhere or dropped someone and said that he will cancel order himself.
And also told that he will not provide my order in next few days.
MY WORST EXPERIENCE WITH MYNTRA WITH AND LAST TIME.
PLEASE LOOK INTO MY ISSUE AND RESOLVE IT SOON.

Hi
Iam very disappointed with mantra e-commerce company.i purchased a titan watch .It was defective product which was shipped to my address.i requested for return .They declined my return request though they have return or exchange policy.they made me to have defective product .It is very painful to loose my money and have defective piece.they are just violating their policies. And cheating the public

I placed an order (Order No:[protected]-0445603) on the 28th December 2016. Before placing the order the time line for delivery was 5 days, after placing the order, the date changes to 14 days i.e. 12th January 2017.
False commitment has been displayed on the website which is highly misleading and fooling the clients.
After all of this, I called on customer service for assistance. The colleague I spoke to (Vinod) said I have to wait till 12th Jan to get an update and that they can’t get an update from the third party logistic.
I asked him to cancel the order and refund my money, to which he said that in possible and I have to wait till 12th Jan (again) to cancel the order.
Very upset by such answers, I asked him to connect me to his senior (Ms. Lata), she had no answer which could help or resolve my concern, all I wanted to know was the reason for so much of delay and if they can’t help me in delivering the product, help me to cancel the order. Lata also like a parrot, just repeated the same information like Vinod.
So after spending 24 minutes on call and waiting for 12 days, no one actually help me or resolved my problem.
Right now is feel like a fool to buy online on myntra and I am furious and frustrated with horrible service.
I wish one day this company has to pay for all its falls doing with clients.
HORRIBLE SERVICE HORRIBLE TIMELINE HORRIBLE EXPERIENCE