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Myntra.com Complaints & Reviews

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Updated: May 10, 2026
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Myntra.com reviews & complaints page 444

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A
ARDS THAKUR
from Bhopal, Madhya Pradesh
Jan 18, 2017
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Address: 462021
Website: www.myntra.com

I have ordered a pair of roadster men beige sneakers on 5 Jan 2017 the estimated delivery date was of 14 Jan 2017, but it was not delivered to me I called customer service thru said sure to their sale in progress delivery may be late to a 4-5 couple of days after waiting 4-5 I haven't received my order yet I called the customer service twice but they are tolerating me and are neglecting my complaints
Myntra.com customer support has been notified about the posted complaint.
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    A
    Ayushi Dixit
    from Mangalore, Karnataka
    Jan 18, 2017
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    Address: Bangalore, Karnataka, 560029
    Website: Myntra.com

    Myntra has become a third class thing now. Because of the people belonging to myntra who are so
    Unprofessional in their behavior. They dont know how to talk to people. He brought my order and then took it away because he has no change of 2k. I told him to go get the change and he's like why should i ? And left with my orders saying it ll get cancelled. Il make sure that person learns manners !
    Myntra.com customer support has been notified about the posted complaint.
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      S
      sanjay8989
      from Bengaluru, Karnataka
      Jan 18, 2017
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      Address: Bangalore, Karnataka, 560068
      Website: www.myntra.com

      I ordered one pair of shoes, not delivered on time and delivery person talking unprofessionally.

      When i got message for delivery, I called them and ask at what time they will come to deliver they said we are coming in 30 min, 1 hour but they didn't came and called in the evening when i was in office before that I called myntra and told everything they said if you are not available today you can tell them come tomorrow so and so time they will come and deliver then i asked them to deliver it by tomorrow so and so time however when i called tomorrow and ask delivery person again he responded in very rudely and disconnected my call then again i called myntra to report this they said your product is not outcome for delivery today.

      So in brief: Because of Myntra I wasted my valuable time and when I called they didn't provided proper guidance.

      After fighting with them they have given me this saying complaint id[protected]

      I need return value of my time.

      Regards,
      Sanjay Rathore
      Myntra.com customer support has been notified about the posted complaint.
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        T
        touchemnerald
        from Gurgaon, Haryana
        Jan 18, 2017
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        Address: Bangalore, Karnataka
        Website: www.myntra.com

        My Ordered was placed on Tuesday, January 03, 2017 and delivered on 09 JAN which i didn't like and wanted to return the item and i made a request for it on January 10, 2017.

        after that i received few messages that " we were unable to pick up your item. we'll attempt again." I never received any call regarding this. after that my request for return got cancelled itself.

        again i have made a new request on January 17, 2017.

        this is how you "easy return" feature works? because the payment has been already made. you don't want the product and return the money any more.

        Order No:[protected]-9762303
        Myntra.com customer support has been notified about the posted complaint.
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          Z
          zini chaurasia
          from Srinagar, Jammu and Kashmir
          Jan 17, 2017
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          Address: 110089
          Website: MYNTRA.COM

          I ordered few articles from myntra on 2nd january night, costing to 4449, and tries to pay online, although the the amount was debited from my account, it did not show as paid. So i ordered for cash on delivery, and made the request for refund.
          Transaction id: 103526089851999604801
          amount:4449
          reference id: [protected].
          Its been 14 days and the refund has yet not come
          Myntra.com customer support has been notified about the posted complaint.
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            S
            Shisham
            from Delhi, Delhi
            Jan 17, 2017
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            Address: Rangareddy, Andhra Pradesh, 500030
            Website: Myntra.com

            Order Id :[protected]-6710303
            I placed my order on 5th Jan, 2017 on Myntra during a sale.
            But the delivery agent who was supposed to deliver my order deliberately, without even contacting me filed a return of my order on my behalf. He has done this act with me and other colleagues a number of times. I have already complained to myntra helpline a number of times but in vain.
            Now they are asking me to order again but the prices have hiked. This is cheating and how can they cancel my order without even asking me.
            Myntra.com customer support has been notified about the posted complaint.
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              A
              Ayantika Brahma
              from Kolkata, West Bengal
              Jan 17, 2017
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              Address: North 24 Parganas, West Bengal, 743135

              I order 4 tops. In 16 th January they said I will receive my order. but they don't deliver my order. They said that they call me many times but I don't response. But it is false. They don't call me. At night they will again say that tomorrow we'll my order will deliver.and tomorrow date is 17. But they don't deliver my order in 17 the January. So Inresponsible they are.
              Myntra.com customer support has been notified about the posted complaint.
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                V
                Vedant Rao
                from Indore, Madhya Pradesh
                Jan 17, 2017
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                Website: Myntra.com

                I have order 2shoes and 2 bags fro Myntra which cost around 4 thousand it's has been soo long and I have not receive the order on the track page it is showing that you order will be delivered on 14 but it is now 17 and still the order has not yet deliver to met here is no notification of order delay and there is not even any change on the track page I have been very ordering this during the end of season sale but still no response I request you to ask them to Denver my order as fast as possible as image to gift it to my sister on her birthday.
                Myntra.com customer support has been notified about the posted complaint.
                Jan 17, 2017
                Updated by Vedant Rao
                The order number for the bag is Order No.:[protected]-7904203
                And the order number for the shoes is Order No.:[protected]-3509403 please reply as fast as possible I have been waiting since long
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                  yashika441996
                  from Lucknow, Uttar Pradesh
                  Jan 16, 2017
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                  Address: Allahabad, Uttar Pradesh
                  Website: [email protected]

                  I have complained to custumer care executive regarding not receiving my refund but they informed me that refund has been initiated on 4 jan 2017 it has been more than 10 days but amount is not reflecting on my bank account

                  Izabel london by pantaloon burgundy top
                  return no 19773132
                  Myntra.com customer support has been notified about the posted complaint.
                  Jan 16, 2017
                  Updated by yashika441996
                  Sir
                  I have complained regarding not receiving my refund but informed that my refund has been initiated on 4 jan 2017 but it has been more than 10 days i haven't received
                  my amount i kindly request you sir plz help me and provide my refund as soon as possible details regarding order is given below plz reply as soon as posdible

                  Order no[protected] 0172003
                  Izabel london by pantaloon burgundy top
                  return no 19773132
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                    M
                    from Jamshedpur, Jharkhand
                    Jan 16, 2017
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                    Address: Thane, Maharashtra, 421101
                    Website: www.myntra.com

                    I have ordered a sweatshirt from Myntra.com on 18th Dec 2016, but that was oversized so their customer care told me to return the product instead of exchanging it. But when I asked for pick up the ordered product as per their policy then they denied that they don't have pickup facility at my address . they asked me to send the product by Indian post and they will reimburse the amount along with postal charges. I sent the product to the address provided by them but the address was insufficient as per Indian Post ( Shown in Consignment Tracking system) I told the same to Myntra team and asked them to provide the pickup facility and reimburse my amount with postal charges but they are taking the issue lightly and ignoring the issue from last 20 days. They are not providing any solution instead just stretching the issue longer and longer. You are kindly requested to look into the matter.
                    Myntra.com customer support has been notified about the posted complaint.
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                      K
                      karan1308
                      from Gurgaon, Haryana
                      Jan 16, 2017
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                      Address: Bangalore, Karnataka, 560037

                      Did not receive my order no.[protected]-8081803 for 4 shirts. mOney already paid.
                      It was ordered on 3rd Jan, expected to receive by 10th Jan.
                      Then they changed date to 12th Jan, and then made 16th Jan.
                      The date shown in website is 12th Jan but I have not received my order. Also the website mentions it has been in Bangalore since 10th Jan.
                      Today is 16th and I have no update of my order.
                      I called to customer care and no results.
                      Myntra.com customer support has been notified about the posted complaint.
                      Jan 10, 2017
                      Payalkk's response
                      Dey hv rejectd exchange request

                      Recvd defective top, escalated issue to the team immediately..n got response dt dey v done quality check n top cnt b exchanged..highly dissapointed...dey fool customer ..i[censored] l buy during sale, you l get defective products..( please find pic attached of defective top)
                      I have ordered a hrx sweatshirt but due to size issue i have raised a return request. On 14 Dec. 2016 i have returned the product but today is 10 jan 2017 i still have not received money.

                      return ID: 19121408
                      I order a nike thong 5 there are telling that you should reattempted the product then what i should i do now
                      I had a few orders worth 6k+ ordered on a sale day from Myntra.

                      i selected card on delivery, however when the delivery guy reached home, he didnt have a card machine. and He said since he is from third party courier he cant even come back later with a card machine.

                      So I had to cancel the order or pay in cash in this cash crunch season.
                      The product was ordered on 20th of dec. 2016 and return was made on 25 th dec successfully. however the refund has not been made till date and i have send the bank statement to myntra.
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                        Vishal Kumar Gaur
                        from Mumbai, Maharashtra
                        Jan 15, 2017
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                        Resolved

                        Address: Bangalore, Karnataka
                        Website: www.myntra.com

                        Order:[protected]-5512203
                        ITEM: 525864
                        RETURN NUMBER: 19754394

                        Already returned half a month ago, no refund, just says processing. Myntra app and website doesn't let me contact them, no direct email services are active(and without a customer support email they are selling products? REALLY?) and there is no other way to contact, unable to send email or make active calls.
                        When would I get refund? I don't think that I'm going to shop at Myntra again if you do this to your loyal and honest customers.
                        Jan 17, 2017
                        Complaint marked as Resolved 
                        Refund provided and reflected in bank account.
                        Myntra.com customer support has been notified about the posted complaint.
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                          Prateek Sahota
                          from New Delhi, Delhi
                          Jan 15, 2017
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                          Address: New Delhi, Delhi, 110045

                          Myntra is the most pathetic online e-commerce portal. I ordered 3 shirts nd a Jean on 5th Jan 17 nd it was supposed to b delivered on 12th. I got a txt nd email that the person is out for delivery. But this person never called me nd I was told later when I called myntra that I did not recieve their call nd due to number o[censored]nsuccessful attempts my order has been cancelled. So now myntra can shove is order up their ###. Never order from myntra. Seriously these guys are not worth our money and time.
                          Myntra.com customer support has been notified about the posted complaint.
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                            Sauraav Sahoo
                            from Ranaghat, West Bengal
                            Jan 15, 2017
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                            Address: Cuttack, Odisha, 753008
                            Website: Myntra.com

                            I ordered a dress on 3rd of January. It was scheduled to "deliver" on 13th. But due to myntra's carelessness and 3rd grade attitude, it has not been DISPATCHED yet.
                            The reason why Amazon is far ahead of myntra is they know how to treat their customers well and on time delivery. I've even called and told them three times, yet they aren't taking any steps towards delivering it. ASHAMED OF MYNTRA. YOU SUCK.
                            Myntra.com customer support has been notified about the posted complaint.
                            I bought UCB Men Brown Sneakers during last week of October, 2016. Now the toe cap material is coming out and the inner material is showing. Its looks ugly cant wear it now. Bad quality product. Never thought i would have this bad experience, and now thinking of not buying anything from you guys.
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                              the Time traveller AK
                              from Chandigarh, Chandigarh
                              Jan 15, 2017
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                              Website: www.myntra.com

                              Sir,
                              I ordered two pair of shoes on 3rd Jan, 2017 having order no.[protected]-5494103) which was 2 be delivered by 'delivery courier services' tracking id[protected] on or before 13th Jan, 2017 till today i.e 15th Jan, 2017 i didn't receive my parcel . And even the courier service dont even bother to contact me for their delay. I want my product to be delivered as soon as possible coz such type of miscounduct is against ur business ethics.
                              Please see in this matter and contact me on the no. provided on the shipping address.
                              Also i want 2 state that this was my first order on myntra.com
                              Myntra.com customer support has been notified about the posted complaint.
                              Iam fed up your delivery guys, if there no option no option of card on delivery y u people put that way of payment they said that order should be delivered by today I order dint reached me I got msg that unable to deliver very worst
                              Highly Dissatisfied with the delivery .Delivery Staff was highly irresponsive and on top of that abusing me.
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                                Purnima Sangwan
                                from Gurgaon, Haryana
                                Jan 15, 2017
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                                Address: 110086
                                Website: www.myntra.com

                                Fabric strands are pulled out at 4 places..highly disappointed by d product..a defective piece..want n urgent replacement as myntra has failed its commitment...dis is sheer cheating..d product dat is delivered to d customwr should atleast be in perfect form..after dis experience i would make sure dat no one of d people known to me use myntra to make any purchases..d condition of d torn fabric at multiple places does not leave d jeggings fit to be worn at all
                                Myntra.com customer support has been notified about the posted complaint.
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                                  vasundhara27
                                  from Bengaluru, Karnataka
                                  Jan 15, 2017
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                                  Address: Bangalore, Karnataka, 560102
                                  Website: www.myntra.com

                                  I purchased a pair of silver shoes from myntra in october, which i worn only twice and within two months of purchase the product has wearing out. The skin of the shoe has started chipping off from all edges, with this kind product delivery and quality how can you expect customer loyalty.Why would i buy any other product from your portal when the product doesn't even last a considerable period of time.This makes your inventory questionable and your product quality atrocious.The suggestion is to improve your service, quality, taste of business partners and customer service.
                                  Myntra.com customer support has been notified about the posted complaint.
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                                    anshh
                                    from Noida, Uttar Pradesh
                                    Jan 15, 2017
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                                    Address: 110008
                                    Website: www.myntra.com

                                    I have placed a order on myntra on firstly they placed my order and sended me email that your order has been confirmed and will be deliver to you on delivery date and after 5 days on one day before my delivery date they cancelled my order without my permission by giving excuses that it failed in quality check and then they changed the price of product and also converted my loyalty points which is equal to money into coupons
                                    so i sended them email that this kind of false thing will not be accepted and I will take legal action but they havent responded for solution they are just giving excuses they wasted my time and money both and now they are saying for placing new order now the price of product is increased
                                    If have placed order successfully its my right to receive my order on time its is according to consumer protection act 1986 we right in decision making related to consumer interest and without consumer permission you can't take decision
                                    Order no[protected]-8507401
                                    Myntra.com customer support has been notified about the posted complaint.
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                                      darshna kasana
                                      from Noida, Uttar Pradesh
                                      Jan 14, 2017
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                                      Address: 110037
                                      Website: www.myntra.com

                                      I darshna ordered tweens brand 3 packs of bra and one more item with total price of items 920 which one order no is[protected]-1087103 but when i received my order than i received tweens brand 3 pack of bra and another item but in them two tweens bra are defective there strips are defective so i want to refund my money in [protected](SBI) a/c no and return them or eiher u can ex-change them with non defective product with size 34D because they are useless for me boz they are not in condition to wear so plz take any action.
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                                        Pravieen Daga
                                        from Ranchi, Jharkhand
                                        Jan 14, 2017
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                                        Address: Ranchi, Jharkhand, 834001
                                        Website: Myntra.com

                                        I order two product ie. Jeans. 1st product is shiped and 2nd product order cancle by myntra. I call customer care of myntra but they not help me. I want justice and my order. I think that myntra is good but now this day i know myntra is bad. Please give my order with the price that i order. My order number is[protected]-2731101.
                                        Please give me justice.
                                        Myntra.com customer support has been notified about the posted complaint.
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