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Myntra.com Complaints & Reviews

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Last updated May 5, 2024
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Myntra.com Phone Numbers

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+91 80 4354 1999
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Myntra.com Website

Myntra.com Head Office Address

Survey No.17/9-B, Maruthi Chambers, Ground & 1st Floor, Annexe, Roopena Agrahara, Bommanahalli
Bommanahalli
Bangalore Urban District
Karnataka
India
560068

Myntra.com reviews & complaints page 446

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R
radcy
from Mumbai, Maharashtra
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Refund rejected

Address:Bangalore, Karnataka
Website:www.myntra.com

On August 19, Myntra sent me an oddly misshapen, old looking dress that I placed a return request for the very next day. The dress was picked up by Myntra's logistics and returned in the same condition that it was received in - even with the tag attached. Then yesterday, August 30, I get an email from them saying that the refund has been rejected because the dress did not pass their quality standards. When they sent me the dress in that same...
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A
Abhilash Ajjan
from Bengaluru, Karnataka
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Product status not updated on time after delivery

Address:560102
Website:www.myntra.com

I had ordered a bag and i received it in a couple of days as well. But I'm not satisfied with the size and hence have to exchange it for a bigger size which can be done only in their website. This can be done only after the product status has been updated as "delivered" in the website. Its been 3 days since i received the product and till now the status has not been changed.

This is happening for the third time in a row....
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S
sures38
from Abu Road, Rajasthan
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Navy blue coat

Address:Banswara, Rajasthan, 327001
Website:myntra

The material sent is not as per my requirement.The size of the material is small and the cloth of the material is not good.I am sending back to gurgaon address from where it has come.Please refund me amount as per below bank details:
Suresh chandra jain
Bank of baroda, thikaria branch, dist-banswara a/c.No.[protected] ifsc code: barb0thikar...
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G
Gaurav Jamwal
from Nagar, Rajasthan
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Wrong size product delivered

Address:180016

Date of order[protected]
Order No[protected]
Shipment No[protected]
Dear team I am not satisfied with the product.I have got wrong size of my product now i want exchange with small size and delivered with 3 days....
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S
suraj panda (bunu)
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Refund issue of more than 2K

Address:Gautam Buddh Nagar, Uttar Pradesh, 201308

Hi
I order an item from myntra on 11/aug/2016 and and because size i have to cancel that product. Now myntra said there is a transaction error and not return my amount of 2500/-, every time i call them they said give us a 2 days we solve it but its being 6 days i continues call them. Please solve details as given bellow

Order no.:[protected]
Order placed: thursday, august 11, 2016

Thanks in advance...
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J
Jagdeep Dangi
from Pune, Maharashtra
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Cheating in refunds...

Address:Wardha, Maharashtra, 442001
Website:www.myntra.com

मित्रों myntra.com से सावधान। यह विश्वसनीय नहीं है। लगभग दो माह होने को है और रिफंड स्वीकार करने के बाद भी रिफंड नहीं दिया जा रहा। आप भी इसे देखिए।
Regarding Refund..- [Incident:[protected]]
On Saturday, August...
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D
Dhanali
from Mumbai, Maharashtra
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Wrong deduction and refund

Address:Mumbai City, Maharashtra
Website:Myntra.com

Hi,
It's been more than 2 months I have requested for a refund of RS. 1280. At the time of taking the delivery of my product I tried to pay by card, delivery boy tried twice but due to network error it could not happen, than I paid by cash. After the delivery boy left I received a message that my money got deducted from bank as well. Luckily the delivery boy updated that I paid by cash. Now I have shared everything and even after...
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M
mjhalodwala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Courier received without product inside

Address:560002
Website:www.myntra.com

Dear Sir, I ordered one ladies watch from Myntra.com and paid all the money but when I received my courier i found empty black watch box only without the watch. I already complained to Myntra on this issue and they gave me 4 business days to answer but I don't expact any positive response on my complaint so I am keeping my other ways ready to get my cash back....
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P
prajjupraveen
from Bengaluru, Karnataka
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False update regarding order delivery

Address:560038
Website:www.myntra.com

I had ordered a dress on 27th of July 2016 making online payment of ₹1365. Order was supposed to get delivered by August 6th.its been almost a month now yet I havent recieve any order. But the status of the order in Myntra says that order has been delivered. I have raised complaint on this but yet I have not got any update on it. Myntra is very careless about its customers....
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S
Suraj.surendra
from Chennai, Tamil Nadu
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Myntra: not accepting a return (product - watch)

Address:560035
Website:Myntra

I ordered one watch online on myntra. I received the watch in mentioned time frame. The watch i received was neither having any price tag nor bar code on the product box. I did not even realize it at that time. Since i did not like the product i made a return request. Courier boy came and he did not take back the product saying there is no price tag with watch.

Now the story begins.

I called customer care and...
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D
dniblr
from Bengaluru, Karnataka
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No refund/return from last 1 month

Address:Bangalore, Karnataka, 560068
Website:www.myntra.com

Myntra sucks...I did a lot of shopping with Myntra of late. Earlier I had restricted myself generally to Amazon (best service), Snapdeal, Jabong and Flipkart. I can't believe what is happening for one of my returns. The item was delivered on 24th July and I put the return request on 26th July. For more than 2 weeks the return was getting cancelled automatically about 3-4 times and nobody from My tra/Courier ever came to house or even called....
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A
anupama_anil
from Ernakulam, Kerala
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Courier charge not refunded and account suspension

Address:560067
Website:www.myntra.com

I would like to register a case against myntra an online shopping site for refusing to refund my cashback amount and suspending my account.

On july 2nd and 3rd 2016, i purchased some items from myntra as part of their online shopping festival called eors.
As i was not happy with certain items i returned some of them within the allowed time period. All returns were sent through courier services like dtdc and aramex,...
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N
nidhi prasad
from Bengaluru, Karnataka
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Reverse pickup

Address:Bangalore, Karnataka, 560029
Website:Myntra

This is with regard to reverse pickup which was scheduled on 17th aug. I did not get a call from your executive and at the end of the day i received a msg claiming that i was unreachable which is not true as i was for whole time at my place and when i tried to call the customer care, no one responded. I tried calling today but none of the executive again attend me. This complaint is with regard to your courier partner. The one month policy...
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S
Shibhangi Singh
from Delhi, Delhi
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Worst customer care and not refunding the money

Address:Mysore, Karnataka, 570027
Website:www.myntra.com

This is regarding the amount which was paid twice through debit card and cash. This was paid on aug 1st and they said that it will be returned within 7 to 10 days. After few days they asked me to share my transaction details. It's been 22 days now but still i have not recieved my money. Not sure how this process is working. Lost my money and now wasting my money over customer support calls....
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K
Kuldeep6637
from Mumbai, Maharashtra
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Moda rapido

Address:Nagpur, Maharashtra, 440002
Website:Shopping site

I have bought one moda rapido tshirt on myntra one month ago.
I wore this only one time after one wash it has several white patches all over.
I m highly disappointed by this product.
I have around 1200 whatsapp contact if i would get satisfactory exchange/return i will broadcast them all that don't buy anything from myntra and specially moda rapido...
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Bantu Venu
from Hyderabad, Telangana
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Nike sneakers purple

Address:Hyderabad, Andhra Pradesh, 500076
Website:secure.myntra.com/my/orders

I orderded the item before 2 weeks and after sometime i got a message saying i'll receive my item on or before 18 august 2016. But sadly i didn't receive the item. Then i got another message i'll recieve my item on or before 20 of this month, that is august 20 2016, today. But still i didn't recieve my product. I my not at all satisfied with their service. Help me as soon as possible....
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M
Mylari K R
from Thanjavur, Tamil Nadu
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Items returned - No Refund

Address:560093
Website:myntra.com

I have returned 3 items to myntra on 11 aug 2016 which i have purchased from Myntra (order ID:[protected]. I have not received refund for the returned items. Myntra is denying to process refund because o[censored]navailability of pickup receipt.

Delhivery.com is the courier who picked up my items and did not provide receipt during pickup. the reason given by them was "since they had arranged a priority pickup, the receipt not yet...
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Arpita Dangayach
from Mumbai, Maharashtra
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Cancelled

Address:Jaipur, Rajasthan
Website:Myntra

I have ordered a metro slliper from your site on 10th of August whose expected delivery date is 17th of August which is not delivered yet.And now the order is automatically cancelled.order no is[protected].Pls make sure that my order should be delivered to me as soon as possible...
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N
niharika vaishnaw
from Bengaluru, Karnataka
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Refund denied

Address:Bangalore, Karnataka, 560068
Website:Online shopping website

I orderd a pink stripped top from harbour and mast through myntra. I recieved order on 23rd july. Requsted return on 24th july. The guy picked it up on 4th august. Next day another guy came for pickup and said i was suppose to handover to product to him. I talked with two customer care person regarding this. They filed complaint and thats it. I got multiple emails stating return request accepted, request failed and request denied. I sent...
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J
jyotii sainii
from New Delhi, Delhi
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Delivery of product on sunday

Address:Faridabad, Haryana, 121003
Website:myntra

I have ordered a top from your site on 13 august and did not get the product yet. It's been a whole week. It shows expected date is 21 aug which is sunday and i can not collect the order on sunday as the address on my order is my office address which is closed on sunday. Please resolve my problem and send my order on any other day and as fast as possible....
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