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Myntra.com Complaints & Reviews

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Updated: Nov 3, 2025
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Myntra.com reviews & complaints page 440

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S
Shisham
from Delhi, Delhi
Jan 17, 2017
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Address: Rangareddy, Andhra Pradesh, 500030
Website: Myntra.com

Order Id :[protected]-6710303
I placed my order on 5th Jan, 2017 on Myntra during a sale.
But the delivery agent who was supposed to deliver my order deliberately, without even contacting me filed a return of my order on my behalf. He has done this act with me and other colleagues a number of times. I have already complained to myntra helpline a number of times but in vain.
Now they are asking me to order again but the prices have hiked. This is cheating and how can they cancel my order without even asking me.
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    A
    Ayantika Brahma
    from Kolkata, West Bengal
    Jan 17, 2017
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    Address: North 24 Parganas, West Bengal, 743135

    I order 4 tops. In 16 th January they said I will receive my order. but they don't deliver my order. They said that they call me many times but I don't response. But it is false. They don't call me. At night they will again say that tomorrow we'll my order will deliver.and tomorrow date is 17. But they don't deliver my order in 17 the January. So Inresponsible they are.
    Myntra.com customer support has been notified about the posted complaint.
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      V
      Vedant Rao
      from Indore, Madhya Pradesh
      Jan 17, 2017
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      Website: Myntra.com

      I have order 2shoes and 2 bags fro Myntra which cost around 4 thousand it's has been soo long and I have not receive the order on the track page it is showing that you order will be delivered on 14 but it is now 17 and still the order has not yet deliver to met here is no notification of order delay and there is not even any change on the track page I have been very ordering this during the end of season sale but still no response I request you to ask them to Denver my order as fast as possible as image to gift it to my sister on her birthday.
      Myntra.com customer support has been notified about the posted complaint.
      Jan 17, 2017
      Updated by Vedant Rao
      The order number for the bag is Order No.:[protected]-7904203
      And the order number for the shoes is Order No.:[protected]-3509403 please reply as fast as possible I have been waiting since long
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        Y
        yashika441996
        from Lucknow, Uttar Pradesh
        Jan 16, 2017
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        Address: Allahabad, Uttar Pradesh
        Website: [email protected]

        I have complained to custumer care executive regarding not receiving my refund but they informed me that refund has been initiated on 4 jan 2017 it has been more than 10 days but amount is not reflecting on my bank account

        Izabel london by pantaloon burgundy top
        return no 19773132
        +1 photos
        Myntra.com customer support has been notified about the posted complaint.
        Jan 16, 2017
        Updated by yashika441996
        Sir
        I have complained regarding not receiving my refund but informed that my refund has been initiated on 4 jan 2017 but it has been more than 10 days i haven't received
        my amount i kindly request you sir plz help me and provide my refund as soon as possible details regarding order is given below plz reply as soon as posdible

        Order no[protected] 0172003
        Izabel london by pantaloon burgundy top
        return no 19773132
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          M
          from Jamshedpur, Jharkhand
          Jan 16, 2017
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          Address: Thane, Maharashtra, 421101
          Website: www.myntra.com

          I have ordered a sweatshirt from Myntra.com on 18th Dec 2016, but that was oversized so their customer care told me to return the product instead of exchanging it. But when I asked for pick up the ordered product as per their policy then they denied that they don't have pickup facility at my address . they asked me to send the product by Indian post and they will reimburse the amount along with postal charges. I sent the product to the address provided by them but the address was insufficient as per Indian Post ( Shown in Consignment Tracking system) I told the same to Myntra team and asked them to provide the pickup facility and reimburse my amount with postal charges but they are taking the issue lightly and ignoring the issue from last 20 days. They are not providing any solution instead just stretching the issue longer and longer. You are kindly requested to look into the matter.
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            K
            karan1308
            from Gurgaon, Haryana
            Jan 16, 2017
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            Address: Bangalore, Karnataka, 560037

            Did not receive my order no.[protected]-8081803 for 4 shirts. mOney already paid.
            It was ordered on 3rd Jan, expected to receive by 10th Jan.
            Then they changed date to 12th Jan, and then made 16th Jan.
            The date shown in website is 12th Jan but I have not received my order. Also the website mentions it has been in Bangalore since 10th Jan.
            Today is 16th and I have no update of my order.
            I called to customer care and no results.
            Myntra.com customer support has been notified about the posted complaint.
            Jan 10, 2017
            Payalkk's response
            Dey hv rejectd exchange request

            Recvd defective top, escalated issue to the team immediately..n got response dt dey v done quality check n top cnt b exchanged..highly dissapointed...dey fool customer ..i[censored] l buy during sale, you l get defective products..( please find pic attached of defective top)
            I have ordered a hrx sweatshirt but due to size issue i have raised a return request. On 14 Dec. 2016 i have returned the product but today is 10 jan 2017 i still have not received money.

            return ID: 19121408
            I order a nike thong 5 there are telling that you should reattempted the product then what i should i do now
            I had a few orders worth 6k+ ordered on a sale day from Myntra.

            i selected card on delivery, however when the delivery guy reached home, he didnt have a card machine. and He said since he is from third party courier he cant even come back later with a card machine.

            So I had to cancel the order or pay in cash in this cash crunch season.
            The product was ordered on 20th of dec. 2016 and return was made on 25 th dec successfully. however the refund has not been made till date and i have send the bank statement to myntra.
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              V
              Vishal Kumar Gaur
              from Mumbai, Maharashtra
              Jan 15, 2017
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              Address: Bangalore, Karnataka
              Website: www.myntra.com

              Order:[protected]-5512203
              ITEM: 525864
              RETURN NUMBER: 19754394

              Already returned half a month ago, no refund, just says processing. Myntra app and website doesn't let me contact them, no direct email services are active(and without a customer support email they are selling products? REALLY?) and there is no other way to contact, unable to send email or make active calls.
              When would I get refund? I don't think that I'm going to shop at Myntra again if you do this to your loyal and honest customers.
              +2 photos
              Jan 17, 2017
              Complaint marked as Resolved 
              Refund provided and reflected in bank account.
              Myntra.com customer support has been notified about the posted complaint.
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                P
                Prateek Sahota
                from New Delhi, Delhi
                Jan 15, 2017
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                Address: New Delhi, Delhi, 110045

                Myntra is the most pathetic online e-commerce portal. I ordered 3 shirts nd a Jean on 5th Jan 17 nd it was supposed to b delivered on 12th. I got a txt nd email that the person is out for delivery. But this person never called me nd I was told later when I called myntra that I did not recieve their call nd due to number o[censored]nsuccessful attempts my order has been cancelled. So now myntra can shove is order up their ###. Never order from myntra. Seriously these guys are not worth our money and time.
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                  S
                  Sauraav Sahoo
                  from Ranaghat, West Bengal
                  Jan 15, 2017
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                  Address: Cuttack, Odisha, 753008
                  Website: Myntra.com

                  I ordered a dress on 3rd of January. It was scheduled to "deliver" on 13th. But due to myntra's carelessness and 3rd grade attitude, it has not been DISPATCHED yet.
                  The reason why Amazon is far ahead of myntra is they know how to treat their customers well and on time delivery. I've even called and told them three times, yet they aren't taking any steps towards delivering it. ASHAMED OF MYNTRA. YOU SUCK.
                  Myntra.com customer support has been notified about the posted complaint.
                  I bought UCB Men Brown Sneakers during last week of October, 2016. Now the toe cap material is coming out and the inner material is showing. Its looks ugly cant wear it now. Bad quality product. Never thought i would have this bad experience, and now thinking of not buying anything from you guys.
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                    T
                    the Time traveller AK
                    from Chandigarh, Chandigarh
                    Jan 15, 2017
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                    Website: www.myntra.com

                    Sir,
                    I ordered two pair of shoes on 3rd Jan, 2017 having order no.[protected]-5494103) which was 2 be delivered by 'delivery courier services' tracking id[protected] on or before 13th Jan, 2017 till today i.e 15th Jan, 2017 i didn't receive my parcel . And even the courier service dont even bother to contact me for their delay. I want my product to be delivered as soon as possible coz such type of miscounduct is against ur business ethics.
                    Please see in this matter and contact me on the no. provided on the shipping address.
                    Also i want 2 state that this was my first order on myntra.com
                    +1 photos
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                    Iam fed up your delivery guys, if there no option no option of card on delivery y u people put that way of payment they said that order should be delivered by today I order dint reached me I got msg that unable to deliver very worst
                    Highly Dissatisfied with the delivery .Delivery Staff was highly irresponsive and on top of that abusing me.
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                      P
                      Purnima Sangwan
                      from Gurgaon, Haryana
                      Jan 15, 2017
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                      Address: 110086
                      Website: www.myntra.com

                      Fabric strands are pulled out at 4 places..highly disappointed by d product..a defective piece..want n urgent replacement as myntra has failed its commitment...dis is sheer cheating..d product dat is delivered to d customwr should atleast be in perfect form..after dis experience i would make sure dat no one of d people known to me use myntra to make any purchases..d condition of d torn fabric at multiple places does not leave d jeggings fit to be worn at all
                      Myntra.com customer support has been notified about the posted complaint.
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                        V
                        vasundhara27
                        from Bengaluru, Karnataka
                        Jan 15, 2017
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                        Address: Bangalore, Karnataka, 560102
                        Website: www.myntra.com

                        I purchased a pair of silver shoes from myntra in october, which i worn only twice and within two months of purchase the product has wearing out. The skin of the shoe has started chipping off from all edges, with this kind product delivery and quality how can you expect customer loyalty.Why would i buy any other product from your portal when the product doesn't even last a considerable period of time.This makes your inventory questionable and your product quality atrocious.The suggestion is to improve your service, quality, taste of business partners and customer service.
                        Myntra.com customer support has been notified about the posted complaint.
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                          A
                          anshh
                          from Noida, Uttar Pradesh
                          Jan 15, 2017
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                          Address: 110008
                          Website: www.myntra.com

                          I have placed a order on myntra on firstly they placed my order and sended me email that your order has been confirmed and will be deliver to you on delivery date and after 5 days on one day before my delivery date they cancelled my order without my permission by giving excuses that it failed in quality check and then they changed the price of product and also converted my loyalty points which is equal to money into coupons
                          so i sended them email that this kind of false thing will not be accepted and I will take legal action but they havent responded for solution they are just giving excuses they wasted my time and money both and now they are saying for placing new order now the price of product is increased
                          If have placed order successfully its my right to receive my order on time its is according to consumer protection act 1986 we right in decision making related to consumer interest and without consumer permission you can't take decision
                          Order no[protected]-8507401
                          Myntra.com customer support has been notified about the posted complaint.
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                            darshna kasana
                            from Noida, Uttar Pradesh
                            Jan 14, 2017
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                            Address: 110037
                            Website: www.myntra.com

                            I darshna ordered tweens brand 3 packs of bra and one more item with total price of items 920 which one order no is[protected]-1087103 but when i received my order than i received tweens brand 3 pack of bra and another item but in them two tweens bra are defective there strips are defective so i want to refund my money in [protected](SBI) a/c no and return them or eiher u can ex-change them with non defective product with size 34D because they are useless for me boz they are not in condition to wear so plz take any action.
                            Myntra.com customer support has been notified about the posted complaint.
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                              Pravieen Daga
                              from Ranchi, Jharkhand
                              Jan 14, 2017
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                              Address: Ranchi, Jharkhand, 834001
                              Website: Myntra.com

                              I order two product ie. Jeans. 1st product is shiped and 2nd product order cancle by myntra. I call customer care of myntra but they not help me. I want justice and my order. I think that myntra is good but now this day i know myntra is bad. Please give my order with the price that i order. My order number is[protected]-2731101.
                              Please give me justice.
                              +1 photos
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                                S
                                Shresha
                                from Dehra Dun, Uttarakhand
                                Jan 13, 2017
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                                Address: Dehradun, Uttarakhand, 248001
                                Website: Myntra.com

                                I ordered a jeans whose Expected delivery was on 5 January.Today is 13 January and now they are not delivering the order to the delivery address.They want me to collect the order from some office 12-15kms (within 24Hrs)away from my house.I have no means to go there.
                                I did not like the service.
                                What should I do now?
                                I want it to be delivered to the given address.
                                Myntra.com customer support has been notified about the posted complaint.
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                                  R
                                  Rithin Klm
                                  from Hyderabad, Telangana
                                  Jan 13, 2017
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                                  Address: 500008
                                  Website: Myntra

                                  I ordered my order on 4th of Jan
                                  They said I'll get it on 9th
                                  Then I got a text from Myntra that it's ready for delivery
                                  Then I called that delivery boy he was like I'll bring it tomorrow
                                  Then I said okay but I needed much surely because on 10th it was my birthday
                                  So I was waiting n a bit excited
                                  But that fellow didn't brought
                                  N he was like u n come to our office at some area he told
                                  I said now it's not possible for me
                                  Then he said I'll bring it tomorrow morning surely
                                  N the from the next day he isn't lifting the calls n still I didn't get my shoes wtf is this
                                  Myntra.com customer support has been notified about the posted complaint.
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                                    Naveen Jyo
                                    from Hyderabad, Telangana
                                    Jan 13, 2017
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                                    Address: 530011
                                    Website: www.myntra.com

                                    This is Naveen Kumar
                                    I have order Duke Stardust Men Solid Pack of 2 Polo T-Shirts from myntra I have order L size but I have received one product was M size and L size was also very short and quality was not good I have eranged the return pickup but myntra was not accepting and arranging the return pickup and not initiating the refund money also... facing very bad experience with myntra returns and refund... I have ordered some product from flipkart n Amazon it would not happens in Amazon n flipkart, snapdeal ...
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                                      S
                                      Sengpang
                                      from Silchar, Assam
                                      Jan 13, 2017
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                                      Address: East Khasi Hills, Meghalaya

                                      I ordered a pair of woodland shoe, though the parcel reached the destination it was failed to delivered by corriour sk logistics, shillong, meghalaya . When I enquired I was told that it has already been returned just attempting once . That day I was surprised to waited in that courier office for almost two hours as it open only at 12:00 noon. Not only that, it happen on three or four occasions earlier . So my request is if you are to make delivery in shillong meghalaya kindly find some other better delivery office. Thank you
                                      Myntra.com customer support has been notified about the posted complaint.
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                                        sutradhar.ajay88
                                        from Silchar, Assam
                                        Jan 12, 2017
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                                        Address: Gautam Buddh Nagar, Uttar Pradesh
                                        Website: Myntra

                                        Sir/ Madam,

                                        I have ordered a jeans pant and denim shirt on 5.1.17 and today is 12.1.17, 8 days already overed but the product is not moving. Shirt was shipped to third party in Mumbai and till date it is in Mumbai and jeans pant was dispatched from mumbai to siliguri where it reached on 10.1.17 and till date its on siliguri. When i have called to customer care they inform me that you will get your product by the last promised date. But i want to inform you that while ordering it shows a date and after completing the order again the date is changed to next date and after shipping again its being change then you say how to trust them they are not taking care of their customer and giving the reason that sale is going on. But suprised to inform you the product i have purchased or other item also giving at same rate on other day also. All other online shopping partners take maximum 6-7 days or maximum 10 days in some case. So, kindly solve my issue for earlier delivery as they are no responding because at first they told me that you will get your product by 8 day so, look into the matter at top priority as i have purchase it for some special occassion.

                                        Thanking You,

                                        Ajay Sutradhar
                                        Myntra.com customer support has been notified about the posted complaint.
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