Myntra.com Complaints & Reviews

Myself dr ashish, has given order at e mail address ash. [protected]@gmail.com, one shoes and one flippers. On transaction i'd [protected]igaaccyxq8, from shi net banking. Kindly see as money has been debited from my account. It has been very much distressing for me, as i need those products and i can't order it again as i don't know whether i will get my money back or not, kindly see it.

I had an exchange from myntra which arrived on 14/10/2016.
Courier Name:Myntra Logistics
Tracking No.:ML[protected]

The address entered from my end was mistaken as 110 instead of 1105. The delivery person reached my building, and when he asked the security guard he was informed about my right address, since there is no flat number 110, yet he called me and started yelling that I've entered wrong address and was saying "Ek toh phone kar k puch raha hu toh bhi natak hai".

When he arrived at the doorstep, my mother(age 60) was the one who returned the top and then he said khol k dikhao packet which is definitely not our job to do, the item is to be checked by the pickup person. Then he started yelling at her for providing wrong address to which she said, even if it was a wrong flat number you got to know when you came down but he won't stop.

Then I had to encounter him n I had to raise my voice for he was creating a scene outside my house. When I told him give me the parcel, he said "nahi dega jake pickup daal", to which I said I've paid money n I will take it Don't act smart. He further said nahi dega n almost threw away the return pickup I had given him instead of exchange because he said ur address is wrong go put a right one. Sadly, I had to take it from his hand since he was not ready to give it to me.

Such are the nuissance of myntra delivery person. This never happened before ever from myntra and this guy was not even the person myntra had messaged about. He was some other person than the person I was informed about. There is no safety for customers from myntra, and when I reached them the customer care executive only said WE ARE SORRY. Disgusting company and it's employees.

I ordered a varanga white printed kurta, order no.[protected]. Instead of that they send me a magenta kurta. After that i raised a return request for wrong delivery of item then their courier boy came and said as the product is different we cannot take back. After that when i contacted their complaint cell they refused to take that back saying that they have delivered the right product. I don't understand why would i have problem if they would have delivered the right product and what they think o[censored]s before saying that we have delivered right product. Does they meant that i have replaced it with my other kurta and now complaining to take back. I just want they resolve the issue, take back their wrong product and refund my money.

I want to say that the behaviour of myntra.com local executive his name is Navneet and contact no. is [protected] in Gwalior is very pathetic he doesn't want to deliver the item 3-4 days ago he called me to deliver my item by chance I missed that after that I called him continuesly up to 3 days but he didn't pick my call and returned that item I needed that badly and today only he called me again to deliver my new item and ask that you want the item or not this is not a good attitude..I want to complaint against him.

Hi Team,

I had a query with my exchange in Myntra and tried calling customer care. Im really pissed of with the options available since there were only 2 languages to select English and Hindi. What if anyone call the CC who doesn't know both English and Hindi???? Then why do we have regional Customer support without knowing the regional language???. Whether the same option is available even in Tamilnadu/ Andrapradesh????If...

I have the worst experience from Myntra . I purchased a pair of qupid shoes, after trying I didn't liked the shoes and requested for a return with return id: 16872023. When the representative came he declined to receive the product. I contacted Myntra through emails and sent the pics of the shoes. They declined my request by saying that the product is sent directly from the warehouse and it has dust particles on it so they can't accept the return request. I explained them that the product is not used at all. They didn't trust me and declined straight away. I approached myntra again with the return id: 17175705. They again declined my request stating the same reason.

When I sent email to the Myntra team they took time in responding ... And even addressed me by some other name in the mail. I accepted their wrong treatment towards the customer as they never value their customer.

It's so true, as after getting the disgusting services from Myntra I just wanted to deactivate my account ... I contacted customer care to close it... And even spoke with the supervisor ... But they behaved casually and promised me a call back after an hour. After waiting for two hours for the supervisor call, , , , I contacted again... The representative informed me About my account and said that there is no conversation about my previous call ...it was shocking, , , I again requested for the supervisor, this time supervisor named shoib took my call and listened to my query, he assured me that the account will get deactivated in 2 days max . And its already been two days and I can see my account as functional... I am being the customer of Myntra is totally unsatisfied.

You guys never gave me the proper resolution. .. and I feel like I have wasted a lot of my time and my hard earned money on you. I had the simple request to return the product which you guys never took seriously and always misguided me ... I don't feel like trusting the brand anymore. you have provided all false information and never take the charge of my issue. Worst experience ever plz look into my account and see for the calls and emails. You will see the truth.

I hope that this time I will get the resolution and my account will be deactivated as I don't want to be the customer of such a worst company .

I ordered a top from myntra. It was the vero moda yellow floral cut off top. However, i only received the slip, the top is missing. I realized this after i checked the package. I had already paid by then. Please make sure you either give me my refund or send the missing top asap. I paid rd 1617 for the top, and not just for the slip. When i checked the app, the top reads out of stock. I hope you do something about this asap.

The pic contains the slip i received

I ordered products (blue omre n Navy t-shirt) on 5th of October n d given delivery date was 10 October. But I got a message on Saturday saying dat il get it on 9 October. Whereas I hve nt received my order yet. When I cld them they tell me that it will take more 5-6 days. If so then why ul gve the maximum time. Il make sure that henceforth I won't buy any products from Myntra. Ill suggest my friends too nt to.

I'm not satisfied with Myntra. Whereas I always preferred to order n buy products from Myntra.

We received wrong Kurta from Myntra, hence requested for return. The courier person came but refused to take it and told that the product is not matching with the order. We received wrong product, then how can we give right product while returning? We can return whatever we received. I called customer care and told the situation. They apologized and took details from the product we received and told that they will arrange fresh pickup with new details. This happened 4 times. Every time (1) We call customer care (2) They will take product details (3) Person comes for pickup and refuse to take it. After 4 times, the return request is automatically rejected. Finally, we end up paying money for useless product which we did not order at all. This is the worst service we received in our 12 years of online shopping. Now we realized that we did blunder by opting myntra and we should never buy from Myntra again. Thanks to Myntra for such a wonderful service.

Order No:[protected]
Placed on Sunday, October 02, 2016 / Rs. 330.38 / 1 item

I placed an order with order number:[protected] on myntra.com on the 2nd of october 2016 during their festive sale for which there wasn't any choice for cash on delivery so i had to make the complete payment online. Being unable to receive the order i called the customer care and was told that the order is packed but could not be dispatched, which would be done soon and you'll receive the order. But on the 12th of october i received a mail from myntra.com informing me that my order has been cancelled and the refund would be processed soon. I had been waiting for 10 days for my product to arrive and out of the blue i am told that my order has been cancelled. Also the refund would take 4-5 days to process which means my money is stuck and also the festive sale is over and my misery has only gotten bigger. Its difficult to express the amount of inconvenience the retailer has caused to me. Not only my time and efforts have gone to waste, but also i won't get the product which i wanted.

Hello i am korabi chatterjee... Today at around 5 i got a call from myntra delivery person as i have ordered pair of leggings. Though at that time i was in office, i told him to come to 3rd floor of my apartment.. Bt the delivery person refused to come.. And i didn't got my delivery.. Can u tell me when i am going to receive my order..??? It's been one week i have ordered but till now i didn't got my belongings...

I had placed multiple orders on the 2nd october 2016. The expected delivery date was 7th october, 8th october... When i track my orders its shows that it has reached my nearest delivery hub on 5th october. However the products are still not delivered. Inspite of calling the customer care multiple times no response from them. I am not able to cancel my orders. Very poor customer service. No transparency as to what the problem is and why are my orders not been delivered.

I purchased a crocs women multicolored wedges (14384-4cx-w9-nautical navy/aqua-719965) which got damaged within 2 weeks which i personally don't expect from a brand like crocs. i would request you to look into this matter and replace my product with the new one.
My order no:[protected]
Shipment no :[protected]
Date: 25th september 2016
There is no perfect incident nor did i used it roughly.
I hope you guys co-ordinate with me.

I am a regular myntra customer. Almost daily i accept 4-5 parcels... Recently i realized the products were not upto the quality, i tried returning a product due to low quality design which i dint even bother trying n looked like a trash unlike in photos, return pick up person took the product after checking and later aftr two days sent it back to me saying it had oil marks on it... I am shocked??! Myntra considers us fool, you can refuse pick up at my door, not after taking the product, i need my refund asap or take this product back
Return 17141902

Hello
my name is subrat sahoo, I placed an order on 2nd oct.
Product Name:
http://www.myntra.com/shirts/mast--harbour/mast--harbour-blue--white-checked-cas...⇄
having order id:[protected], the order should deliver to me before 6th oct. still I didn't get the product when i email to myntra.com they didn't respond my email also and the product cancelled automatically without informing to me.

They are behaving very unprofessional to customer, if they couldn't deliver the product why should they open such e-commerce website..if you can do something for me it will be thankful to you.

Thanks
subrat

This is regarding an issue of refund that i have been facing with myntra for one of the order placed with myntra on 24th sep 2016 for the order no :[protected].

This order was successfully placed by myntra and the total amount of rs 1798.94/- was also debited from my account.

This order was cancelled by myntra on 25th sep but the amount has not yet been reversed back to my phone pe wallet (An embedded application in myntra from where my money was debited).

On contacting the myntra customer care multiple times, i get the same response that they will get back to me soon with an update but all in vain.

It has been 15 days but they never refunded my money back and keep giving false promises of refund.

When i do not hear back from them on this, i end up again calling and explaining my issue to another customer care executive.

This has been continuing from past 15days when i have been calling myntra for my refund.

This is getting very annoying and frustrating and i am really disappointed with the way myntra has handled my issue with no resolution till date.

I want this issue to be escalated to higher authorities and get me a resolution asap. Also want my refund as soon as possible.

Please help in this regard.

I had placed an order number #[protected] and due to some failure in the vendor site the transaction failed but it was debited from my account. I had to choose cash on delivery. Anyway, its being more than 20 days and not yet received any satisfactory response from customer care. I have been sending them mails and all i get is we will look into this with our finance department or please check with the bank type of responses. They did not even give me any updates regarding the issue on the day they said they would. I have to email them asking for an update to which they finally respond with nothing useful.

Im so highly disappointed with the services of myntra. With such high and strong competition around, it is unacceptable to face issues from a reputed shopping site like myntra. I ordered a benetton shirt from myntra (Order no:[protected] on 15 sept. Requested for a return on 16th sept (Return no:[protected], however the item wasnt picked up till 24th sept so i requested for a return twice after that on 24th sept (Order no:[protected] and on 30th (Order no[protected]. So after three return requests and numerous calls to customer care, the item was picked up after 16 days and i received a message that the refunded amount has been credited into my myntra wallet. However the balance in my phonepe wallet was nil. So, after three calls to customer care regarding the refundable amount, my wallet still shows the balance as nil. Its highly disappointing and the services of the site seem to have highly declined. Would never prefer shopping again from the site.

Myntra cancelled my order without any information .and now they want me to place the order for higher price for same product they really can't mange the orders it's so much waste of time and really annoying.no proper service at all and no information provided by them before cancelling my order. And top of that they are saying I refused to take the order .

Raise a complaint and take action order no.[protected] totally disappointed defective piece received raise a return request. I returned but courier sending back please do return and refund raise a complaint and take action raise a complaint and take action order no.[protected] totally disappointed defective piece received raise a return request. I returned but courier sending back please do return and refund raise a complaint and take action shipping address - mohit jindal, #123, tailor street, park road, mansa [protected]