Myntra.com Complaints & Reviews

This is preposterous.You are cancelling my order on the v.day of its arrival.You should have mentioned such ridiculous policies earlier on instead of blindly cancelling my orders.This by far has been my worst shopping experience.N I regret choosing Myntra shopping app.N I'm definitely never suggesting my friends to shop from this site either..This was not acceptable or customer satisfactory.

[protected] my cancelled order id, cancelled before shipment, waiting for my money. no sms saying order cancel or refund initiated, customer care just have wrost reply ever "we apologise" but no action taken money should be back to my bank account. myntra app show order cancel payment mode online but refund status no refund.
While placing order immediately sms get triggered order placed money received, while cancellation why does it take some much tym. first timw shopping with myntra and such a wrost experience. never faced any problem with other website online shopping. give my money back as soon as possible. i believe myntra earns more by not returning money back against refund instead of actual shopping earning. attached 3 screen shot which says order cancel, payment mode online and no return

Revert asap

Repal shah

I have requested for return and your authorised person has come and did not take the product even though the colour of the product is completely different from the models pic and iam not able to acess my return option the order was delivered on 12th june and even the 30 days policy has not completed please help me on this
My order number is[protected]

Do me the favour as soon as possible please dont let me regret for selecting myntra

I had placed an order on 2nd july 2016 (order no[protected] and i am highly agitated with service standards of myntra. claims about delivery attempts made by them and their courier service provider are absolutely false. not even a single attempt has been made by the delivery team or the courier service provider and i can prove this. there is always a person at my place to take any delivery.

The fact is that myntra are not in a position to fulfill the order and hence are making false claims and are writing rubbish updates on the attempts made like customer did not had cash/ not available to accept delivery.

Either deliver the order by the date committed or be ready for the brunt which will soon hit you hard.

I had placed an order on 2 july uptill date it has not yet shipped. daily i am making calls they are informing please wait for more 24-48 hours and it would be shipped.

On 6th july they had confirmed that it would be shipped in 48hrs. it's mote than 48hrs, today they are saying it please allow some more days.

It's a case of fraud.

The order id is:[protected]

I have not received my order number[protected]
The delivery date has also gone, ..
What is the problem
I won't be in delhi for 15 days then who will receive the order
U ppl should atleast let ur customers know about ur things
Why so much careless attitude?

Hi my name is anshuman, on 2nd july i ordered two shirts from myntra and did online payment. i got notification from myntra that my order will be delivered by 6th july. but till now i have not received my order. i also tried to contact them, but they are not replying to my emails. i have no t relieved my order neither my cashback.. plz do someting as soon as possible

I have placed two orders on july 01, 2016 and it was said that the order has been placed and will be delivered by 10th july, 2016 but, the order was cancelled on july 08, 2016 for no specified reason, i haven't been informed why this happened even when they said that the order will be delivered by july 10, 2016 and now i'm really not happy with the situation, i wanted the order so bad, but i now can't get them as they are now out of stock or the prices have increased. Did they do this because the products were out of stock but then why even accept the orders, i'd like to know the reason for the cancellation of the order? Will there be by any chance i can get the same product at the same price? Really not happy and actions should be taken.
Order no:[protected]
Order no:[protected]

I have placed an order on 1st July, 2016 and it was said that the order has been placed and will be delivered by 19th July, 2016 but, the order was cancelled on 5th July, 2016 for no reason, i haven't got any feedbacks for the reason for the cancellation of the order, and i'm really upset with the situation, i wanted the order so bad, but i could'nt get them as they were now out of stock.i could'nt get the products or what?? I'd like to know the reason for the cancellation of the order? Will there be by any chance i can get the same product at the same price?

My order is confirmed but not delivered, no any warning mail is sent to me just cancellation order..
Hi vishesh gorka,

We regret to inform you that this order has violated our terms and conditions. your open orders exceed your available cod amount limit. hence we are cancelling this order. request you to place your next order choosing online payment mode.

Please find the details of the item (s) below:
Order details
Order id:[protected]
1. adnocash[protected] adidas neo men black bb9tis wtr leather casual shoes (f98820-cb)

Size quantity unit price discount sub total
Uk9 1 rs. 7599.00 rs. 4559.40 rs. 3039.60


Shipment value rs. 3039.60

Vat/cst rs. 151.98

Shipping charge free


Amount refunded rs. 0.00

‪#‎mytra‬ is playing cheap tricks on this name of sale. #mytra customer service is pathetic. they say we have mention every thing faq. but you will never found what you actually want to know. on 4th july 2016 i talked to mr. abhishek chauhan (who has no knowledge about anything). i don't how they recruit and train them. i asked about my order no.[protected] which was already received and requested for return by me. while returning it was mentioned that i will receive refund of 944.68 but total amount was 1093.68. so, i asked him about the same and he told me sir don't worry you receive your whole amount. but today i get refund of 944.68 only. then i called customer care and today harleen attend my call and she was explaining me the policies about shipping charges and all. this was the last order on myntra. i am not going to use this fraud app any more.
Reg. email-id : [protected]@gmail.com

Myntra has the worst courier service and the delivery guys are very rude and unprofessional. This has always happened with Myntra. Their courier agents simply don't come to the exact address and call up the customer to come down to a near by location which is frustrating. Due to this I am cancelling all the orders that I placed will Myntra and will never recommend it to any of my friends

Dear concern,

I have order four product on 2nd july wit the order #[protected] after spending so many hours on Myntra Mobile App.

The order has been successfully placed & my account has been debited but after some day i got a massage the my order has been declined with no reason given by Myntra Customer care people.

I got one msg on 4th july'16 on my ph that the have regrate that they could not processed my oreder & providing me 400rs coupon on 1000 Rs sales. which never received also ( false commitment again).

I want same order to be delivered to me i have invested my valuable time on Myntra now they have debited my amount gave me order successfully placement pop up on app which i took a screen shot which is attached below.

i want the same order which i have placed.. i do not want refund.

Regards,
Alex Desouza
[protected]

Dear sir,

This saurav singh highly dissapointed customer.

I had placed an order for "louis philippe jeans blue printed union slim casual shirt" but received something else. I informed myntra customer support immediatley and they arranged return of the received product but courier guy did not picked the product saying that it's a wrong product. I informed same to the myntra support team and they again arranged pick up but again i faced same issue. I again infomed same to the myntra customer support team and then they asked for images (After 15 days) i sent the same. After that i received a call from myntra that they cannot arrange the pick up as they have sent the right product and nothing can be done.

I got really tired and stopped begging myntra to pick up the product and send right one. Today i tried to wear that shirt and but it did not fit me now it is useless to me. Please help me.

Order number:[protected]
Package number:[protected]

Order Number:[protected]
I ordered 2 shirts and I only received one shirt. I received the blue shirt costing 499 rupees, but the cotton linen shirt by ether is not present in the package. What can I do? There is no options to return products that didn't received. And also the contact us page didn't show any email address to contact .The received shirt is in good quality but how can I get the other shirt. I mail about it and made a call to myntra customer support they didn't replied anything at all

I had ordered a t shirt on myntra. com. on 29th Jun'16 and expected delivery was 2nd July. from last 3 days and i am getting message that it has been out for delivery by nitesh ([protected]) but he is not delivering the product and the no of this person is switch off and when i call to the myntra executive they told that i have reschedule the parcel for tomorrow. i am not rescheduling my parcel.i am mentally harassed.
My no-[protected]
address. mukand residential colony, thane belapur road, mukand, thane

Hi my order id no :[protected] there is no order status and from myantra app also you cannot track your order. On app also they have mentioned courier details of blue dart with tracking number which we go on blue dart website and track the tracking number is invalid. I called the customer care also they have no answer for it.
Its is fraud company ..they say during sale period we cannot commit on date of delivery. If you guys cannot manage to run sale than why you do it?

Excume me
mu foot size is 9 no

as well as 9 of adidas
this tym 9 no of adidas is uncomfortable for me
as i call custmer care

they make excuses that 10 na size is out if stock

it is not a way to deal with custmer

and thn they cut the fone

if you help me for xchnging my shoe

than i will do shoopng nxt tymm


i think u will help the customer

I ordered products in myntra and paid through debit card and amount deducted from my account but order was not placed. when i call customer care they told me amount is stuck with payment gateway due to that order is not processed. For reverting amount it will take 7 to 10 days. But these days technology improved like on one click amount will transfer in seconds. But returning the money why they want 7 to 10 days?

First time when I Returned it got canceled the delivery boy dint come to pick up the return, , , , , i just got a message telling that it was canceled second time facing the same problem, , delivery person number not reachable and no updates, he called me only once and no return calls and when I tried calling on the number he had called but not reachable and the number is busy