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Myntra.com Complaints & Reviews

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Updated: Nov 3, 2025
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Myntra.com reviews & complaints page 462

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B
barnatee
from Silapathar, Assam
Jun 8, 2016
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Address: 742101

Dear sirs, i ordered two set of series, package-i (Ligalz white & maroon crepe floral print
Aree amount of rs.999=50) and package-ii (Vaamse white & pink georgette printed saree amounting to rs.577=50) =rs.1577.00 concession rs.346.340 total rs.1230.60 through on line but deduction was made rs.1577.00 in place of rs.1230.60.
At once i cancelled the order. No.[protected] st.15.04.2016.
Meanwhile, no refund of rs.1577.00 has yet been made.
No saree has been provided to me.
I don't believe this manner of treatment.
Once again, i request you to do needful for refund of rs.1577.00.
The bank statement does say the same.
Hoping your action,

Bonafied customer
Krishna biswas
Mob. [protected]/[protected]
Myntra.com customer support has been notified about the posted complaint.
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    Aakaaash
    from Delhi, Delhi
    Jun 8, 2016
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    Address: 550066
    Website: Myntra.com

    Hi,
    I have ordered one belt & one denim from myntra. When iIreceived the package it was mentioned on it that it has both the products. But later when I opened that package it had only denim. No belt was there.
    I have complained in their customer care department & after 3 days they replied on mail that they have delivered both the products & canceled my request. Don't know what to do now.

    Akash Arora.
    [protected]
    Myntra.com customer support has been notified about the posted complaint.
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      A
      ambiparmar
      Jun 8, 2016
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      Address: Bangalore, Karnataka, 560068
      Website: www.myntra.com

      The Myntra.com have deactivated my account from more than 3 weeks without informing me about the same.
      They have declined my return request as well although I have returned the product to their employee.

      I currently have more than 2000 INR in my myntra wallet as cashback which I am unable to access thus company is holding my money.

      They have not sent any mail about the deactivation of my account or why they have done so. Even after lodging the complaint for the same with their customer executive, they have not activated my account.
      Myntra.com customer support has been notified about the posted complaint.
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        Kuldeep Gadiya
        from Bhadravati, Karnataka
        Jun 8, 2016
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        Address: 577101

        I bought the product in january..
        The slippers looked good...
        I own 8 to 10 sets and buy products i like.
        Started using the product 15 to 18 dqys back.
        The black layer is removing in patches making the slipper look old and miserable.
        Kindly check the product quality and specify product warranty and guarantee at the time of.purchase
        Dont fool the customers using big lines and advertisements.
        Pathetic
        U can easily fool customers in india bcoz their is no law against cos like u.
        Myntra.com customer support has been notified about the posted complaint.
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          P
          pujam35
          from Kanpur, Uttar Pradesh
          Jun 6, 2016
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          Address: East Champaran, Bihar, 845401
          Website: www.myntra.com

          Where is my product? Ap lg ko 1 baar me nhi smajh aata h.. Mera order mujh tk pauchega v nhi... Agr products nhi bhejna h to... Mera rs refund kr de... Plz... I request u.. Mai complain krte krte pareshan ho gyi hu... Ap lg koi response h ya nhi... Why my product delay... Nhi dena h to plz.. My refund my rs... Agr aise hi ap lg kaam krte rhe n to 1 din koi shopping nhi krega myntra se... Nd ab dubara kvi v bhul k v tha se shopping nhi krungi... Apka service bht khrab h. Ab mera product nhi mila mujhe yo mai high court me complain krungi... Ok... Thats it
          Myntra.com customer support has been notified about the posted complaint.
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            N
            nitich verma
            from Delhi, Delhi
            Jun 5, 2016
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            Address: Dhanbad, Jharkhand, 826004
            Website: www.myntra.com

            I have order for a bag on 29/05/2016 and got on 31/05/2016 but get wrong item then i return the bag on next day but till now i did not get my money back

            I did cash payment through my debit card, i was opting for cash on delivery but did not, it was my first online purchase and does not feel good to get a bad response from such a reputed company.
            I am not sure that i would purchase again from the company..
            Myntra.com customer support has been notified about the posted complaint.
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              K
              khekachophy
              from Dhanbad, Jharkhand
              Jun 3, 2016
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              Address: 797112
              Website: www.myntra.com

              On 29/5/16 i placed an order for two shirts and it has not been yet delivered. I received a message saying it has been delivered and would get it by 3/6/2016 but it did not call me or inform me about anything to fetch my product.
              I did cash payment through my debit, i was opting for cash on delivery but did not, it was my first online purchase and does not feel good to get a bad response from such a reputed company.
              I am not sure that i would purchase again from the company.
              Myntra.com customer support has been notified about the posted complaint.
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                V
                Vinit Rahmi
                from Panipat, Haryana
                Jun 3, 2016
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                Address: Bangalore, Karnataka, 132103
                Website: Myntra.com

                I have purchased a jack & jones, olive green marco slim fit trousers code 1246319 vide order no.[protected] worth rs. 1527.37, the product delivered to me was a defective one as it got torned with the slightest stretch, the product was probably a used or "b" product. I am uploading the pictures of the trousers for your reference. I am a regular customer of myntra.com, a selling this kind of products definetely spoils the goodwill the company have maintained so far. It would be higly appreciable if i got my money back because its quite a big sum to pay for a torned piece of cloth.
                +8 photos
                Sep 4, 2016
                Complaint marked as Resolved 
                Called by Myntra executive and the product was sent for quality testing.
                Myntra.com customer support has been notified about the posted complaint.
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                  S
                  sanchitaB
                  from Chennai, Tamil Nadu
                  Jun 2, 2016
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                  Website: myntra.com

                  Hi,
                  its the first time i am buing something from myntra and i gone through bad experience, i receive sms from mytra regarding the sales/delivery person detail .
                  i tryed to contact him and he seems ignorant and give me another person number to contact, this fellow is told me its someone else duty and he will not deliver the product and neither he give me that person no.

                  and continously i am getting sms for unsucessfull delivery, where as no one contacting me for this.so i am so disappointed because other online dealer provide the product proper on time in the same address.please trained ur salesman also.
                  HOrrible.

                  order no.[protected]

                  bye
                  sanchita banerjee
                  Myntra.com customer support has been notified about the posted complaint.
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                    A
                    Anindita Ghosh19MAY
                    from Bengaluru, Karnataka
                    Jun 1, 2016
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                    Address: Kolkata, West Bengal, 700136
                    Website: www.Myntra.com

                    Dear sir madam/,
                    This is a complaint regarding myntra.
                    I had placed an order for purple feather black pencil skirt on 18th may from myntra.com (Order #[protected]. The product was delivered to me on 23rd may but without barcode or tag (Which i realised during refusal). Upon receiving the product i tried on the product the same day and i found it was too small. I raised an exchange request for a higher size immediately. I put back the skirt into the same package just the way it was originally packed using the same myntra covers. The new order no.[protected] was created on 23rd may for the exchange item.
                    However the exchange was refused on 27th may on grounds of missing barcode and tag. I had contacted customer care and shared images of the product & packaging inspite of that myntra has been refusing the exchange/refund stating without bar-code they will not be able to re-stock product.
                    Why should i be penalised for myntra's negligence?
                    Please help
                    Thanks & regards,
                    Anindita upadhyay.
                    Myntra.com customer support has been notified about the posted complaint.
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                      N
                      Ns7000
                      from Thiruvananthapuram, Kerala
                      May 31, 2016
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                      Hi cc team,

                      I made a purchase in myntra and i was promised 15% cashback on hdfc card. My initial order amount is rs. 2, 728.47 and i returned one product which is rs. 692.68. So, my final order amount after return is rs. 2, 035.79. To avail the cashback, one must have minimum rs.2000 in their order. As i didn't get my cashback, i called myntra customer care. Myntra told me that i am not eligible for cashback as i returned the product. As i have paid more than rs.2000 (Excluding the return), please answer me if i am eligible for the cashback or not?

                      Myntra: please do not cheat your customer with unfair hidden terms & conditions.

                      Order no.:[protected]
                      Order placed: saturday, january 02, 2016
                      Total amount: rs. 2, 728.47
                      Returned amount: rs. 692.68

                      Regards,
                      N
                      Myntra.com customer support has been notified about the posted complaint.
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                        G
                        gowtham7000
                        from Chennai, Tamil Nadu
                        May 31, 2016
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                        Hi cc team,

                        This is a story of a young online shopper who is cheated by myntra.

                        I made an order in myntra for rs.2867.01 on jan 02, 2016. I was eligible for 15% cashback from hdfc. Its been more than 4 months and i did not get any cashback. When inquired, i was told by myntra that i will not get any cashback as i did not escalate this issue within 90 days. I trusted myntra when the cashback was delayed but now i learnt that myntra doesn't give a damn about their customers.
                        Order no.:[protected]
                        Order placed: saturday, january 02, 2016
                        Total amount:rs. 2, 867.01

                        Thanks myntra for being useless. No more orders in myntra.

                        Regards,
                        Gowtham
                        Jun 7, 2016
                        Complaint marked as Resolved 
                        Hi CC Team & People, I am glad to inform you that i received my cashback from Myntra. Appreciate CC Forum for their help as i got my issue resolved only after posting here. Myntra was fair enough to transfer the cashback to my bank account on 3rd June 2016. Cheers. Regards, Gowtham
                        Myntra.com customer support has been notified about the posted complaint.
                        Hi CC Team & People,

                        I am glad to inform you that i received my cashback from Myntra. Appreciate CC Forum for their help as i got my issue resolved only after posting here. Myntra was fair enough to transfer the cashback to my bank account on 3rd June 2016. Cheers.

                        Regards,
                        Gowtham
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                          Kranti Khilari
                          from Bengaluru, Karnataka
                          May 24, 2016
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                          Address: 560066
                          Website: Myntra

                          I have two issues:
                          1. i am not able to create request for return of one of the items of my recent orders. as per the status the items are not delivered yet, though 2 out of the 3 items are delivered.
                          2. one of the items have been cancelled stating poor quality of the product. but i have no information about the refund for that product

                          Order Id:[protected]
                          Item to be returned: boys orange printed t-shirt; code: 1095605

                          Item that was cancelled and not shipped: Navy & Green Polo t-shirt; code: 867505

                          Myntra App being used from iPhone 6 device.
                          Myntra.com customer support has been notified about the posted complaint.
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                            Sidhur
                            from Thiruvananthapuram, Kerala
                            May 24, 2016
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                            Address: 695036
                            Website: myntra.com

                            Dear sir
                            I have brought 2 duke polo tshirt from myntra.com. I have received the order and i found that the two tshirts are not fit for me.they are too small. So i requested for return but they did not come even after the pick up date. Then I called myntra and they told that they will a range for a pick up but they didn't come. So after calling for 3 or 4 they came and took off the product. Now it has been 6 days since my product was picked up. Now my T-shirt has gone and my money is gone. They didn't refund my money. So please refund my money as soon as possible. I have given the order number in my previous complaint. Kindly regard this.
                            Myntra.com customer support has been notified about the posted complaint.
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                              Treesa
                              from Mumbai, Maharashtra
                              May 23, 2016
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                              Address: 560076
                              Website: myntra.com

                              I want to complaint against the Myntra delivery person named as Sundresh.T against his his rude behaviour when i requested to deliver my product at a particular time. The delivery centre manager named as chandru assured me that by 2:30 i will get delivery but when i contacted the delivery person at 2:25 then the delivery boy Sundresh .T talked to me very rudely and shouted on me as well.I have complaint against his behaviour to customer care as well.but haven't heard any thing till now
                              Myntra.com customer support has been notified about the posted complaint.
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                                Rupali Katakdhond
                                from Mumbai, Maharashtra
                                May 19, 2016
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                                Address: Raigad, Maharashtra, 410206
                                Website: myntra

                                I have ordered pink tunic and white dress o[censored] & f brand return request is created pink tunic was returned and white dress has not yet picked up from 10 days customer executive told return will be done but not yet return has been created being 15 days additional to that my pink tunic is failed quality taste giving a bull reason that aroma is coming from cloth my money has been wasted myntra service is of cheapest quality i request all dont buy anything from myntra
                                Myntra.com customer support has been notified about the posted complaint.
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                                  supriya rameshgowda
                                  from Hyderabad, Telangana
                                  May 19, 2016
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                                  Address: Shimoga, Karnataka, 577201
                                  Website: Myntra.com

                                  I hd ordered a top on 6th may 2016 through google online and received da product on 13th may. The top whc i hd ordered dint fit me so i tried to return it. I followed da instructions and if i go to my orders it shows no orders no returns. Am fed up with dis. Even i ve called customer care number even it says da same thing and i don't know wat to do. My order number is[protected]... Plz help me to return my product
                                  Myntra.com customer support has been notified about the posted complaint.

                                  Myntra.com — No product is available. On pin 180001

                                  Hi I am avril I wanted to order a nike black prime hype basketball shoe but their is no shipping available to it then I check other product and they were also not available plz fix this problem
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                                    Sidhur
                                    from Thiruvananthapuram, Kerala
                                    May 17, 2016
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                                    Website: consumercomplaints.in

                                    I have ordered a pack of 2 polo tshirt from myntra on 21 april 2016 and was delivered on 27 april 2016. But the size was not right. The order number is[protected]. So i registered a return on myntra but they did no come for pick up even after the pick up date, 8 may 2016. So i called myntra and i said this matter and they said that they will arrange a pick up within 2-3 days but there was no response from them and they did not come for a pickup. So i called them 2 or 3 times after this and they said the same thing but they did not come. Now the return date is going to end. Now i have lost my trust in myntra. So now i ask you to come to my address a pick up my item and refund it
                                    Myntra.com customer support has been notified about the posted complaint.

                                    Myntra.com — Shoe

                                    I purches shoes from mynra .com but shoes is unfit or no returun by company

                                    Myntra.com — Clothes

                                    Nowadays I am unhappy with self ship service. And I am not going to perchase anything. My schedule is very hectic and I have no time for self ship . I don't know why this service has been stopped.

                                    Myntra.com — 10% Cashback on BBD sale

                                    I want to know whether there is a 10% Cashback when I use my ING debit card. I saw a add and bought stuff worth 7000. So I want to know this straight.

                                    Regarding the return of 2 t shirts - Comment #2393059 - Image #0

                                    Myntra.com — Color fades

                                    I bought a USPA shorts and its colour started fading and the quality of the cloth was also not upto the mark.

                                    Regarding the return of 2 t shirts - Comment #2396586 - Image #0

                                    Myntra.com — Cancellation of product from mynta

                                    As i ordered tote bags and latter recieved mail as of cancellation of product. So where is my returned amount sent in bank or myntra account? please answer me

                                    Regarding the return of 2 t shirts - Comment #2407755 - Image #0

                                    Myntra.com — Problem with delivery boy

                                    Delivery boy lied that he will get some change and left without clue without delivering the order

                                    Myntra.com — been waiting for more than an hour

                                    When will I get to shop? It's been more than an hour since they've been promising me this, "please wait. Your shopping will begin shortly". Utterly disappointed. Myntra, u just can't handle it.

                                    cancel my order

                                    Cancel my order my order number is 18848648
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                                      M
                                      Mukul tyagi 111
                                      from Noida, Uttar Pradesh
                                      May 16, 2016
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                                      Address: Bangalore, Karnataka, 251201
                                      Website: myntra.com

                                      On 2nd may i purchased using myntra.com online shopping 4 items, these 4 items clothing t shirts and trousers
                                      Since i did not like three products i wanted to return those back to myntra, i followed the generating return id on myntra app and sent these three items in a courier dtdc having tracking id z89094403 on 6th may 2016


                                      The above consignment was delivered to myntra on 9th may 2016, please see the details of the consignment weight provided by the courier company dtdc


                                      Consignment details...


                                      Shipment no. : z89094403 billing mode : air
                                      Reference no. : n/a
                                      Rto shipment no. : n/a

                                      Booked by : muzaffarnagar - mrt road-muzaffarnagar-uf466 on : friday, may 06, 2016 @ 2017 hrs
                                      No of pieces : 1 weight : 1.000 kg.

                                      Status : delivered on : monday, may 09, 2016 @ 1100 hrs
                                      At : delhi


                                      Received by : company sealstamp


                                      Additional details...

                                      Forwarded from mahipalpur branch, delhi to mahipalpur, delhithrough franchise delivery mf no.[protected] on mon, may 09, 2016 1002 [consignment weight-1.050kg, pcs-1]

                                      Received and scanned packet manifest at delhi apex, delhi frommuzaffarnagar branch, muzaffarnagar through mf no. (Y[protected]) on sat, may 07, 2016 0627 [consignment weight-1.048kg, pcs-1] {remarks:-}

                                      Received and scanned packet manifest at mahipalpur branch, delhi fromdelhi apex, delhi through mf no. (N8196424) on sat, may 07, 2016 1303 [consignment weight-1.050kg, pcs-1] {remarks:-}

                                      Load received at mahipalpur branch, delhi from delhi apex, delhi via cd/lt/rr no. (454545) on sat, may 07, 2016 1240 [connected via (-) on sat, may 07, 2016 at 1240 ()], master conn no.0

                                      Outgoing load from delhi apex, delhi to mahipalpur branch, delhi via cd/lt/rr no. ()[], master conn no.25535755

                                      Packet manifest (N8202546) made from delhi apex, delhi to mahipalpur branch, delhi on sat, may 07, 2016 1055 [consignment weight-1.048kg, pcs-1] [mode:air]

                                      Outgoing load from muzaffarnagar branch, muzaffarnagar to delhi apex, delhi via cd/lt/rr no. ()[], master conn no.2640476

                                      Packet manifest (U9658428) made from muzaffarnagar branch, muzaffarnagar to delhi apex, delhi on fri, may 06, 2016 2115 [consignment weight-1.000kg, pcs-1] [mode:surface]


                                      The packet was booked at weight of 1 kg and also received at weight of 1 kg so there is no missing item during the transit otherwise it would have shown a decrease in the weight


                                      Out of the 3 item sent only two items were refunded and one was showing in transit
                                      I wrote them an email asking about the delay

                                      Please see the email below :


                                      Hello


                                      I have returned three clothes with return number 13554993, 13555011 and 13555021

                                      All these packets were send together in one courier costing me rs 180 and having tracking number z89094403 by dtdc


                                      The two cloths have been accepted but one cloth is not accepted yet and showing in transit but since they are all sent together it has reached myntra already

                                      Please update all the clothes status and also please credit my courier charge into my myntra account

                                      Best regards
                                      Mukul

                                      [protected]


                                      Product worth : rs 2999

                                      I got the below reply: in which i was told me that they did not received the package

                                      Response by e-mail (Jabbar i) (15/05/2016 12.53 pm)
                                      Dear mukul,

                                      I would like to take this opportunity to apologize for any inconvenience caused to you in this regard.

                                      I understood that you had selfshipped all the products under one package.

                                      However, we have not received the product 'united colors of benetton grey slim trousers'.

                                      Hence, i kindly request you to contact the courier service and advise them regarding the situation for further assistance.

                                      Any inconvenience caused to you in this regard is much regretted.

                                      Regards,
                                      Jabbar | myntra
                                      “everything you need to look good”
                                      Enjoy shopping on the go with our mobile app.
                                      Myntra.com customer support has been notified about the posted complaint.
                                      Not comfortable not proper size and soll is not good

                                      Trouser worth rs 2999 lost by myntra when sent for product return - Comment #2256047 - Image #0

                                      Myntra.com — Not able to get referral money

                                      I refered 2 of my friend to download Myntra app with my referral code they downloaded it nd received 100 rs bt I didn't got any amount in my account

                                      Myntra.com — Nikeflipflop

                                      Product is demaged and logos gone

                                      Myntra.com — I want my myntra cash back to be credited in my bank account.

                                      After cancellation of an order the amount of Rs 3171 is added to my myntra account as a cashback. i want my money to be credited in my sbi card account. my contact no- [protected] my email- [protected]@gmail.com

                                      Myntra.com — Money not refunded

                                      I had return a product of myntra but they haven't refund my money

                                      Myntra.com — product not available my pin code

                                      please confirm

                                      Myntra.com — not open app

                                      I am just open the app, I was shown the "please wait your shopping will begin shortly " Plz solve my problem

                                      Trouser worth rs 2999 lost by myntra when sent for product return - Comment #2409058 - Image #0

                                      None of the phone numbers of mytra are getting connected to exchange the products

                                      I have taken shoes from mytra and the size of 2 pairs of shoes seems to be different from the ordered size n non wof the numbers of the mytra customer care are getting connected

                                      money refund

                                      Ordered a baggit handbag worth 1800 rs...money has been debited but the order is not taken...so i asked for refund
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                                        dmpl
                                        May 15, 2016
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                                        Address: 380007
                                        Website: myntra.com

                                        Sir,
                                        I ordered the roadster blue skinny fit jeans worth rs.576 from myntra.com My order no. was[protected]. it reached to me on 11th may, 2016.

                                        It had the fitting issues below the knee and also the button of jeans was broken. It had 30 days return policy. So I did the procedure of returning this jeans on 12th may, 2016. The return no. Is 13765248. The man from mytra came on 13th may, 2016 and told that you have to mail the photos of the jeans to this mail ID ([protected]@myntra.com) and then return order will be generated again. So I sent the photo of the jeans on 13th may, 2016. In reply the sent me the mail that one of the myntra team member will contact you in 24 hours. But still no one has contacted me. I read the customers reviews on returning the products which are not gud. so I am afraid that after long time they will deny to take back the jeans. After 30 days they would surely deny. So please help me.

                                        Thank you.
                                        Dimple Valia
                                        Myntra.com customer support has been notified about the posted complaint.

                                        Myntra.com — Order not delivered yet

                                        Order No: 96700193 tracking No: ML[protected] i need the order to be delivered ASAP

                                        Myntra.com — Puma Bag

                                        I bought a Puma bagpack from Myntra at Rs 880 including delivery charges a month ago. Now the colour on the front side of the bag has started fading and the colour is wearing out.

                                        Myntra.com — My order for a return is not picked yet

                                        I received a misfit on the date August 6 th 2015 and I placed a return on 7th august2015 and isn't picked up yet

                                        Online shopping returning the jeans - Comment #2397793 - Image #0

                                        Myntra.com — Defected shoes

                                        Today I received the puma shoes from myntra.com costs rs1684 and they are having cut on them and several defects and this company denied my complaint

                                        Online shopping returning the jeans - Comment #2398187 - Image #0

                                        Myntra.com — Differnt price

                                        I had ordered three dress( T shirt+ Top+ frocks)on 15th August, where amount was showing very less as you are offered highest discount, but today your people had delivered one product without discount, ordered no:90190276

                                        Myntra.com — Shirt

                                        Shirt size is small. It doesnt fit me. Please provide me a bigger size. I need a 42 size shirt

                                        Online shopping returning the jeans - Comment #2402653 - Image #0

                                        Myntra.com — return product

                                        hello, sir my return product purchsed in myntra my reaturn id is 5118939 and order id is 82754268 and product is the diffective so please yo will be pick up the product so please give me the fast replay.and please pick up the my product.

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                                        Myntra.com — not sending any message

                                        i had ordered 2 items from Myntra on 31th may but till now i have not received any message about the product and i cant track my order also. The items are littlebit important for now.

                                        Myntra.com — Giving hoax offers

                                        During your Quest offer, I searched and found the timex watch..but as per your offer, its price should be 99% off but it displayed "At its Best Price". What kind of biased offer is this. Completely disappointed.

                                        Online shopping returning the jeans - Comment #2410911 - Image #0

                                        Myntra.com — cancellation of order

                                        I want to cancel the order (Order No.[protected]which was ordered yesterday. But I am not able to cancel it. Please consider this as cancellation . Regards, veena
                                        Hi,

                                        Myntra is a cheater, go with different company as these days they have started fraudulent transactions as well.I would suggest go for Jabong, Amazon, flipkart. Far better than Myntra as i have faced the similar issues
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