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Myntra.com Complaints & Reviews

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Updated: Jan 31, 2026
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Myntra.com reviews & complaints page 462

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N
nidhi vipin
from Mumbai, Maharashtra
Jul 13, 2016
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Address: Dehradun, Uttarakhand, 248001
Website: myntra

I have order a biba kurti and ordered deliverd dated 8th july 2016. But i didnot like the kurti and its fitting. So, i placed the request for the return. The return no is 15065395 of rs 945/. Your agent come and pick after checking.
But after 2 day he came to return it again by saying that its not acceptable as its is used one. If it so i also received the used product in same way and if it is than why he take it after checking and why not he return it at instance or on the day


. So i requested you to give me the approval and return ur product and refund my money back
Jul 14, 2016
Complaint marked as Resolved 
Refund the money of Rs 844 and take back their product
Myntra.com customer support has been notified about the posted complaint.
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    3
    38anup
    from Chennai, Tamil Nadu
    Jul 13, 2016
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    Address: 122018
    Website: www.myntra.com

    I have ordered 3 products out of which i have received one product which i have not ordered. my order id is[protected]. i have already send the all required information to you. but still apart from apology mail i have not received any communication when i will get my product. is myntra care for their customer.? do you guys follow any standard or timeline. sorry to say but very pathetic service
    Myntra.com customer support has been notified about the posted complaint.
    Now I got the message from MYNTRA with Incident: #[protected] that they are taking return my product and will send the money back in my account.
    I just want my product back not money. I will not accept any return policy as I need my product back.
    I got an email from myntra stating that, they will not exchange my product at my location, earlier they were saying that they dont have exchange policy at all. Now they are saying they have the policy but not applicable for my location.
    They are making fool to their customer. Still I have sent a mail to them stating to provide all pin code under which they can provide exchange of the product.

    Worst experience with any e commerce company. I will not recommend myntra to anyone.
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      S
      shivammishra3011
      from Gurgaon, Haryana
      Jul 13, 2016
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      Address: Ghaziabad, Uttar Pradesh, 201014

      I was very happy with your delivery policy but now i must say it is very bad . my product is not shipped till today . i m very much disappointed by taking my product for granted. mail id- [protected]@gmail.com, contact-[protected]
      order no[protected]
      tracking no-ML[protected]
      CODE-1274566
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        mustafiamitmohan
        from Mumbai, Maharashtra
        Jul 13, 2016
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        Address: Bangalore Urban, Karnataka, 735221
        Website: MYNTRA.COM

        Purchase with e-retail site "myntra.com" i have been cheated in daylight!!
        Had purchased 2 caps for the summer 2016, biggest mistake yet in choosing buying site/portal. 24th of june starting, i am still waiting to hear from anyone in myntra. a cod purchase of 1738 rupees was done on the afore mentioned date.
        Re-shipped the caps [ return id: 14574768 & 14574772 ]

        I had to invest personal time efforts in shipping them back. shared receipts for courier. and then my bank a/c info's for neft.
        They have been playing around the refund once as cashback. why do that??
        +1 photos
        Jul 19, 2016
        Complaint marked as Resolved 
        The company people contacted me and resolved all issues!
        Myntra.com customer support has been notified about the posted complaint.
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          E
          Esther Lalrinzuali
          from Lunglei, Mizoram
          Jul 12, 2016
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          Website: Myntra.com

          The workers in aizawl, mizoram are extremely bad. They are not polite and difficult to talk with them. There is a middle-age worker that do not respect customers. I have to wait for so long since they could not find my package and when i ask them about it, he started saying its my fault since i did not take the parcel the day earlier. And just for that he started talking to me rudely and did not even want to give me my money change and i have to search the exact amount of money to give him. I am extremely angry about this. Such a disrespectful shopkeeper!
          Myntra.com customer support has been notified about the posted complaint.
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            A
            abhilash roy
            from Mumbai, Maharashtra
            Jul 12, 2016
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            Address: Ghaziabad, Uttar Pradesh, 201001
            Website: myntra

            I got the order on sunday 10 july and wear the shoe for first time and as soon as i started walking its uper material came out.
            When i called up at customer care they told me that it would be exchanged therefore i send them some pics of shoes and i got to know that the shoe is out of stock with them.
            I need replacement as soon as possible.

            Regards
            Abhilash roy
            [protected]
            Order no.-...9604
            Myntra.com customer support has been notified about the posted complaint.
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              D
              Dillip14
              from Kolkata, West Bengal
              Jul 12, 2016
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              Address: 752050
              Website: www.myntra.com

              I have returned a product named Antony Morato slim jeans to myntra of order[protected] but they are not accepting it and excusing that its a used product . But I did not used it at all ...this is not first time which happen to me its second time..they always cheating people by excusing " just give us 2 days we will resolve this issue" but later they say that they can not accept it ..that means you have to keep that item ...
              Myntra.com customer support has been notified about the posted complaint.
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                S
                Shaina88488
                from Noida, Uttar Pradesh
                Jul 11, 2016
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                Address: Bangalore, Karnataka, 143001
                Website: Mantra. Com

                I wanted to return a pair of jeans which I ordered from myntra few days back...
                But they are not showing the product anywhere in the orders... They are not at all showing any return options.
                So I am unable to return it.
                They don't accept the product bar code $
                Customer service doesn't pay any attention to the problem and take no measures to resolve the problem .
                I want to return the order at all costs
                Myntra.com customer support has been notified about the posted complaint.
                I have returned my product to myntra but they have not refunded my money
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                  F
                  Farzana Doctor
                  from Surat, Gujarat
                  Jul 11, 2016
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                  Address: 395003
                  Website: www.myntra.com

                  I had ordered black swim suit from myntra.com that cost rs. 2999, now, i have paid the full amount and the product i have recieved is totally diffent from what i had ordered.. I just received the top piece and the bottom piece which cover full legs is missing..
                  I want myntra to send me the full product or refund full money..
                  I believe govt should take some steps against such online cheater retailers.
                  I have spent more than rs.200 in calling them as they dont have toll freee no. And no email id whatsoever..
                  There is no option but to call, and wait for min 10 min for them to reply..
                  I need to file an official complaint against myntra in the court of law.. Pls suggest how to do that??
                  Myntra.com customer support has been notified about the posted complaint.
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                    V
                    Vanshika Jakhar
                    from Delhi, Delhi
                    Jul 11, 2016
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                    Address: New Delhi, Delhi, 110034
                    Website: myntra

                    It was confirmed to me that my order will be delivered by 9july... Bt till now i didnt recieve it... I ordered 3 items on 2july... 2 of them have been shipped & the 3rd one has not been shipped till now and the day for its delivery was given 7july.. I dont know whats going on with myntra but m highly disappointed with this...
                    +1 photos
                    On 02/07/2016 i had ordered 3 shirts and a wallet on myntra. Payment i had made from my credit card.Now after two days again all produts are showing in my Cart. I even not receive any message from them about my orders.
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                      D
                      Dhara14
                      from Mumbai, Maharashtra
                      Jul 11, 2016
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                      Address: Ahmedabad, Gujarat, 382350
                      Website: Myntra.com

                      Ordered 4 items during the sale of 2nd 3rd July of Myntra, they delivered it on 7th July in 1 package. The package contained only 3 items of the 4 I had ordered!! Due to my absence during delivery, the package wasn't opened and they collected the full amount from my place. Within 5 minutes of the delivery I came to know that 1 item is missing, I called them quickly and registered complaint, also called the delivery guy from ekart logistics. He told me that it doesn't come under his responsibility to check the package wether it contains all items of oreder or not, he just have to deliver and collect the payment printed on the package invoice! So I called myntra and gave them all details of order including package barcodes. They told me to wait for 3 to 4 days!!

                      Even after registration of complaint, I did not receive any email related to it and the auto email of delivery stating that all items were delivered was received. Each day I called them for follow up and they put the call on long holds n at the end kept on saying we are investigating the issue.

                      Yesterday, on 10th July, I suddenly got the mail stating that they have checked from their end and the item was delivered with good condition! And they closed the issue. I called them and tried to communicate my issue but they did not listen and kept on saying they have provided resolution and can't help much now.Calls last for more then an hour but the answer was same they can't help and they are SORRY for this !!

                      I feel cheated as I have not even received the item and paid for it!! This is the most rude and unacceptable behaviour from any e commorce organisation. E commorce is entirely based on trust, if this is the way they deal with customers then I think, they don't have any values for customers!

                      Giving below the details :

                      Order I'd[protected]
                      Missing item - bata blue wedges for women (high heels)
                      Package tracking I'd - MYNC[protected]
                      Package delivery guy - Jitendra Jagdishbhai Vaghela
                      Seller - Vector E commerce Pvt Ltd Banglore

                      The package was small in size containing other 3 items which were tshirt, shirt and nail paint.now they are claiming they had sent heels in it! I am not able to get where can such a big item be misplaced then!!
                      Myntra.com customer support has been notified about the posted complaint.
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                        A
                        Akshat Chhangani
                        Jul 11, 2016
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                        Address: Tonk, Rajasthan, 304001
                        Website: myntra.com

                        I had a coupon code... I have used it on 8th july but after using i cancelled that item... Now its 11th july and still not got that coupon... [protected]@gmail.com
                        is the email i used to login myntra app
                        please help
                        +1 photos
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                          sayalimore
                          from Mumbai, Maharashtra
                          Jul 10, 2016
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                          Address: Pune, Maharashtra, 411046
                          Website: myntra.com

                          Order No.:[protected]
                          is not received, the order is showing pending for delivery at Parvati blue dart service centre from last few days. But not showing any progress in dispatch of the order from Parvati service centre.

                          Blue dart tracking no. is: [protected]
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                            Krishna mitral931
                            from Noida, Uttar Pradesh
                            Jul 10, 2016
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                            Address: New Delhi, Delhi, 110003
                            Website: Myntra cash back

                            My cash back scheme in mantra sale is that extra 10%off on shopping above 2000 and payment should be done by sbi debit card. so i buy a puma bag, a ed hardy t shirt and puma running dp shoes. t hen i ordered it and payed it by my debit card and i don't get my cash back till now. i order on 3 july and puma shoes was delivered on 7 july and ed hardy t-shirt and puma bag was delivered on 9 july 2016
                            Myntra.com customer support has been notified about the posted complaint.
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                              A
                              Anupam Godse
                              from Delhi, Delhi
                              Jul 10, 2016
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                              Website: www.myntra.com

                              Myntra offers flat rs. 400 off for new customers to a customer who makes a purchase of product of rs.999 and above. i tried to buy a shirt pricing rs.1214/- (product code at myntra website 1237043) so it should cost me rs.814 + vat applicable instead it costs me rs.1080 + vat. this is very unprofessional that they make false statements to their customers. so i request to a valid action against this.
                              Thank you.
                              +1 photos
                              Myntra.com customer support has been notified about the posted complaint.
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                                A
                                ad17
                                Jul 10, 2016
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                                Address: Patna, Bihar, 800007
                                Website: www.myntra.com

                                Myntra cancelled my order saying (We regret to inform you that this order has violated our terms and conditions. Your open orders exceed your available cod amount limit. Hence we are cancelling this order. Request you to place your next order choosing online payment mode.) order id:[protected]

                                And this is very inconvenient. I did all the hardwork searching, wasted my precious time and internet, who is going to pay for all these waste. I am very angry and unsatisfied and lost all the faith on myntra. I used to think that myntra is one of the best and real* online fashion store. But now i got to know that it's another fake crap.
                                Myntra.com customer support has been notified about the posted complaint.
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                                  Harshal Oswal
                                  from Mumbai, Maharashtra
                                  Jul 10, 2016
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                                  Address: Pune, Maharashtra, 410506
                                  Website: Www.myntra.com

                                  Hi i ordered 2 pair of shoes from myntra and the delivery date was expected as 8th july 2016. But i haven't received the product yet.
                                  While tracking the product i could see that the product is already arrived to my location on 5th only.
                                  +2 photos
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                                    kumud113
                                    from Bengaluru, Karnataka
                                    Jul 10, 2016
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                                    Address: Bangalore, Karnataka, 560102
                                    Website: www.myntra.com

                                    Hi,

                                    I am kumud sharma, ordered a roush shoe and raised a return request on 4th july.. Till date no one has come to pick the shoe for return.
                                    Cutomer care people are also not responding and keeping my call on hold for 15-20 mins each time.
                                    It has been 6 days since the return has been initiated.

                                    I am planning to go out of station on tuesday for a week.
                                    Please arrange the pick up on or before monday 11th july.

                                    It is so inconvenient to shop and exchange online using myntra. Highly disappointed
                                    Myntra.com customer support has been notified about the posted complaint.
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                                      Nishank Verma
                                      from Noida, Uttar Pradesh
                                      Jul 9, 2016
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                                      Address: 209721
                                      Website: www.myntra.com

                                      Sir.. i have ordered ucb slippers n spykar jeans with online payment. the jeans size is large and slipper size is small.
                                      O i have returned both items in a same packet. the refund of jeans is credited to my account but the amount of slipper is not refunded.
                                      Then i called myntra then they said to me that quality assurance process is left in ur slipper so after it, u will get ur refund within four working days.
                                      So i ordered the slipper of big size four days ago and today it was dispatched. today 10 days are over and when i called myntra today, they are saying that we did not get ur slippers and will not refund u.
                                      +1 photos
                                      Myntra.com customer support has been notified about the posted complaint.
                                      Jul 09, 2016
                                      Updated by Nishank Verma
                                      Nishank verma
                                      [protected]
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                                        Saatvik Tikoo
                                        from Hyderabad, Telangana
                                        Jul 9, 2016
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                                        Address: Hyderabad, Andhra Pradesh, 500085
                                        Website: www.myntra.com

                                        I ordered a shirt from myntra.com . When I got it, I was not satisfied so I filed for the return of the product. But when the delivery guy came for taking it back he rejected to take it as he said that I don't have the pricing and other tags. So I tried to contact myntra but I am not able to make any direct contact (via email or phone). I want my product returned and I be refunded. Please help me out.
                                        Thank you.

                                        My order number is:[protected]
                                        Return number: 14954001
                                        Email address is: [protected]@gmail.com
                                        Myntra.com customer support has been notified about the posted complaint.
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