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Myntra.com Complaints & Reviews

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Updated: May 10, 2026

Complaints 9989

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822

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9167

Bad 😕 It seems that Myntra.com has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.

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Myntra.com reviews & complaints page 462

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Address: Bangalore Urban, Karnataka, 507203

Website: myntra.com

Sir i place an order from madhira, khammam dist, telengana state on the date friday27th, june.2016. Order no[protected]. However in my area delivery option is not available but amount debited from my account rs 2851.17 on point of sale no is70012068. Txn#[protected]. Canceled on tuesday, 5thjuly, 2016. Still not receive my paid amount. Plaace an order from vector e-commerce private ltd. Located in mumbai. Please resolve my problem.

Myntra.com customer support has been notified about the posted complaint.

Jul 26, 2016

Updated by r gopi Above complaint not resolve I am not receive amount

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R

r gopi

from Hyderabad, Telangana

Jul 26, 2016

Please send reference number. my account is not creadited. My order no[protected] txn was[protected].i receive call from your agent he told process is running. But even today amount not refund and I am not receive any message from vector e commerce

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Address: Bangalore, Karnataka, 201014

Website: www.myntra.com

I placed an order on 1 july and my amount was debited from my account then only. but on 2 july info came that order has not been placed due to some problems with payment and if amount ahs been debited will be refunded to me. but till now it hasnt been refunded to me.
They dont answer on twitter and even dont reply on mail. when i called them they told me to wait for another 7 days for them to provide me transaction number of the refund.

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Address: 500062

Website: mynta.com

My track no:mynp[protected] and order no.:[protected]. I have problem in my shippment. They have cancelled my exchange without informing or contacting us. Simply they cancelled due to insufficient address. What about my shippment when is delievered to me for the first time they don't have any insufficient address problem and when it is for exchange without informing or contacting us hw can you cancel it. I just liked the product which i got for the first time but it is too large to me.. Soo i need the product of my size.. Plot no:11 h. No:30-265/11/11, sainthapuram colony, dr a s rao nagar, near ecil, hyderabad, 500062 contact no:[protected]

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Address: Bangalore, Karnataka, 560067

Website: www.myntra.com

I ordered a watch from myntra. Order no[protected]. I got the message on 14 july2016 that it is delivered but it was not delivered, so i called to myntra custmer support. They told it is already delivered and they will check. On 15 july 2016, the parcel was delivered at 11 a. M. The packet was teared off. It was folded and stick with tape. It contains empty covers and magazine papers. The watch is not there in the packet. I was not present at the delivery time. It was delivered to the reception in my hostel. I did'nt get any call from delivery person before or after delivery. I am trying to call myntra customer care but it is not reachable. I also have cc tv footage from the time he delivered till the time i recieved the parcel from reception. It was not tempered meanwhile.

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Address: Rangareddy, Andhra Pradesh, 500072

Website: www.myntra.com

Dear myntra,
I'm dr. jaya bharath reddy, ordered voyage unisex sunglasses 5809mg1053, size 51, order no[protected], order placed on july 3, 2016. courier by ip, track no an[protected]in.
Product delivered on 15th july, afternoon. but after i opened the parcel i didn't find any product but only papers... i'm sending all images related to parcel.
So i'm requesting you please collect parcel and refund my money back immediately.
I purchased products total value of 25000 rupees which are about to deliver in 2-3 days... i'll not accept any of those products till u resolve this issue..
Respond immediately to my problem...
"""otherwise i'll reject all products i ordered.""""

Apr 13, 2017

Complaint marked as Resolved

Resolvedâ€‹

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Address: Bangalore, Karnataka, 560068

Website: myntra.com

"[protected]" is my order id. I've placed a return request, and it was supposed to be picked up on 28th june 2016, they didn't even try to reach me also and they are making the status as"return pick up failed" without any reason and without trying to call me. I've raised this for 3 times. But no response. Even the pick up boy won't lift the call post-lunch timings. He will tell he will reach by the end of the day, but he won't pick up the call later. I've complained to myntra about this uncountable times. They are not taking any necessary action. I don't know what i can do with this?

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Address: 560068

Order no :[protected], i ordered on july 3... The order as been shipped on 09 th july... The delivery date is 11th july but today its 15th still i didn't get my product i m disappointed to myntra two time recived the msg your product out for delivery but right now 15 july not received the my order. Plese give me the date which date you delivered the product.

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M

Manojmakwana

from Mumbai, Maharashtra

Jul 18, 2016

Please help me.

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Address: 500059

Website: www.myntra.com

Sir,
. I have a returned the 5 items back to myntra on july 9th 2016. I have received the money only for for 4 items on july 9th 2016 to my bank account.. But still one item money is not refunded to my bank account. The return number is 14955848. Item name is hrx by hrithik roashan navy casual shirt. Amount fare is 755.57/-rs. When i am contacted the customer care they are not responding. So please refund my money to my bank account. My number is [protected].

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Address: 560078

Hi
Its been quite some time, that my payments are not received even though things have been returned.
My order No. 89406601. Placed on Aug 06, 2015 and returned on Aug 11 2015. Amount : Rs. 682.

In FAQ's its mentioned that, once we place the order, the money would get automatically deducted. but when i try that, even that is also not happening.

I have ordered, 2 Clothing material, in there in my Shopping Bag, & have gone to payment multile times, to ensure i use the money which is already present there. somehow, it doesnt erupts.

Please let me know what has to be done.

One more issue is: what ever i select in my phone, is not refelcting on my laptop, though the accont remain same, please clarify.

Regards
Jyothi

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Address: 400080

I have cancelled the product on 12th July, but refund is not yet received.

Please check below order details

Order No.:[protected]
Order Placed: Sunday, July 03, 2016

Product Description

ROADSTER
Burgundy Printed T-shirt
Size: M / Qty: 1
Code: 1113530

Courier Name:Myntra Logistics
Tracking No.:ML[protected]

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Address: 500016

Website: Myntra.com

I placed my order on 3 july. u still didnt made my product even shipped... u postponed my oder delivery date from 9 july to 15 july. today is 15 july. still i didn't receive my order. r u interested to delivery my product or not. i[censored] dont have a capcity of delivering. u should not keep such offers... my heartful advice to ur mynta is close ur website and sit at home.

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Address: Lucknow, Uttar Pradesh, 226010

Website: Myntra.com

I had placed an order on myntra for chino shorts on 7th of july and had already paid for them online. the estimated time of arrival was 14th july and since i did not receive them yesterday, i checked on the app only to find theor status has not changed from "shipping" since their last update which was on 10th july.
It also did not show the option to cancel.
I then called the customer care hoping they would be able to put in a request for order cancellation. however, he refused to do say saying the order has already been shipped and that i can "return" the order once it reaches my place, but i cannot cancel it presently. i don't know when my order will reach me, there has not been any update from their end. the thing is, why should i wait for n number of days just so i can return it once i receive it. i've already paid for it so i want it cancelled now and my money refunded to my account.

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Address: Mumbai City, Maharashtra, 400086

Website: myntra.com

I had placed a return dated 5th july, now 10 days have past but no sign of delivery yet .It was mentioned that the order will be delivered by 13th july.
I understand that there are many orders placed at the same time, it takes time to deliver, but I think 8 days were long enough to deliver the product .
Please go through the case.

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Address: 500076

I have placed order in mytra.com in the latest sale days. on july 02 2016, i have placed the order for an amount of 1600 inr. i have paid the money upfront. myntra told me the product would be delivered by jul 11 2016 and have me the tracking id. i have been tracking the product all along since then. on jul 11 2016 the product reached my city, but on 15 jul 2016 they cancelled my order saying they can not deliver product to my address. this is highly irresponsible behavior on their part, their parant company flipakrt has delivered so many orders to the same address. myntra is cheating people with fake orders, even though they do not have sufficient products to sell.

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S

Siva_k

from Hyderabad, Telangana

Jul 15, 2016

Myntra customer service said, they could not do anything about the order as it has already been cancelled. They can not deliver the order come what may.

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Address: Ghaziabad, Uttar Pradesh, 201002

Website: myntra.com

Hi I did a return request.ur courier guys is already picked d product.but I got a mail d picked up failed.return request no is 1518711.courier guy name is Rajesh saroj.[protected]

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Address: New Delhi, Delhi, 110096

Website: www.myntra.com

Hi,
I placed an order on myntra and i got a mail that order has been placed successfully and also got an mail that expected delivery is 6th july, but on 6th july they did not deliver that product, and when asked customcare about it he told the it will be deliver after one week.
I waited till 13 july but they did not deliver that product, on 14th july they cancelled my order and send me mail that it has been out of stock.

Regards
Ratnesh

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Address: Aurangabad, Maharashtra, 431001

Website: WWW.MYNTRA.COM

I have ordered some clothes online but they automatically cancelled my orders & right now they r saying its our mistake but you can order again but prices have changed & also products r not available.

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Address: Dehradun, Uttarakhand, 248001

Website: myntra

I have order a biba kurti and ordered deliverd dated 8th july 2016. But i didnot like the kurti and its fitting. So, i placed the request for the return. The return no is 15065395 of rs 945/. Your agent come and pick after checking.
But after 2 day he came to return it again by saying that its not acceptable as its is used one. If it so i also received the used product in same way and if it is than why he take it after checking and why not he return it at instance or on the day

. So i requested you to give me the approval and return ur product and refund my money back

Jul 14, 2016

Complaint marked as Resolved

Refund the money of Rs 844 and take back their product

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Address: 122018

Website: www.myntra.com

I have ordered 3 products out of which i have received one product which i have not ordered. my order id is[protected]. i have already send the all required information to you. but still apart from apology mail i have not received any communication when i will get my product. is myntra care for their customer.? do you guys follow any standard or timeline. sorry to say but very pathetic service

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38anup

from Chennai, Tamil Nadu

Jul 14, 2016

Now I got the message from MYNTRA with Incident: #[protected] that they are taking return my product and will send the money back in my account.
I just want my product back not money. I will not accept any return policy as I need my product back.

3

38anup

from Chennai, Tamil Nadu

Jul 18, 2016

I got an email from myntra stating that, they will not exchange my product at my location, earlier they were saying that they dont have exchange policy at all. Now they are saying they have the policy but not applicable for my location.
They are making fool to their customer. Still I have sent a mail to them stating to provide all pin code under which they can provide exchange of the product.

Worst experience with any e commerce company. I will not recommend myntra to anyone.

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Address: Ghaziabad, Uttar Pradesh, 201014

I was very happy with your delivery policy but now i must say it is very bad . my product is not shipped till today . i m very much disappointed by taking my product for granted. mail id- [protected]@gmail.com, contact-[protected]
order no[protected]
tracking no-ML[protected]
CODE-1274566

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