Myntra.com Complaints & Reviews

I had ordered black swim suit from myntra.com that cost rs. 2999, now, i have paid the full amount and the product i have recieved is totally diffent from what i had ordered.. I just received the top piece and the bottom piece which cover full legs is missing..
I want myntra to send me the full product or refund full money..
I believe govt should take some steps against such online cheater retailers.
I have spent more than rs.200 in calling them as they dont have toll freee no. And no email id whatsoever..
There is no option but to call, and wait for min 10 min for them to reply..
I need to file an official complaint against myntra in the court of law.. Pls suggest how to do that??

It was confirmed to me that my order will be delivered by 9july... Bt till now i didnt recieve it... I ordered 3 items on 2july... 2 of them have been shipped & the 3rd one has not been shipped till now and the day for its delivery was given 7july.. I dont know whats going on with myntra but m highly disappointed with this...

Ordered 4 items during the sale of 2nd 3rd July of Myntra, they delivered it on 7th July in 1 package. The package contained only 3 items of the 4 I had ordered!! Due to my absence during delivery, the package wasn't opened and they collected the full amount from my place. Within 5 minutes of the delivery I came to know that 1 item is missing, I called them quickly and registered complaint, also called the delivery guy from ekart logistics. He told me that it doesn't come under his responsibility to check the package wether it contains all items of oreder or not, he just have to deliver and collect the payment printed on the package invoice! So I called myntra and gave them all details of order including package barcodes. They told me to wait for 3 to 4 days!!

Even after registration of complaint, I did not receive any email related to it and the auto email of delivery stating that all items were delivered was received. Each day I called them for follow up and they put the call on long holds n at the end kept on saying we are investigating the issue.

Yesterday, on 10th July, I suddenly got the mail stating that they have checked from their end and the item was delivered with good condition! And they closed the issue. I called them and tried to communicate my issue but they did not listen and kept on saying they have provided resolution and can't help much now.Calls last for more then an hour but the answer was same they can't help and they are SORRY for this !!

I feel cheated as I have not even received the item and paid for it!! This is the most rude and unacceptable behaviour from any e commorce organisation. E commorce is entirely based on trust, if this is the way they deal with customers then I think, they don't have any values for customers!

Giving below the details :

Order I'd[protected]
Missing item - bata blue wedges for women (high heels)
Package tracking I'd - MYNC[protected]
Package delivery guy - Jitendra Jagdishbhai Vaghela
Seller - Vector E commerce Pvt Ltd Banglore

The package was small in size containing other 3 items which were tshirt, shirt and nail paint.now they are claiming they had sent heels in it! I am not able to get where can such a big item be misplaced then!!

I had a coupon code... I have used it on 8th july but after using i cancelled that item... Now its 11th july and still not got that coupon... [protected]@gmail.com
is the email i used to login myntra app
please help

Order No.:[protected]
is not received, the order is showing pending for delivery at Parvati blue dart service centre from last few days. But not showing any progress in dispatch of the order from Parvati service centre.

Blue dart tracking no. is: [protected]

My cash back scheme in mantra sale is that extra 10%off on shopping above 2000 and payment should be done by sbi debit card. so i buy a puma bag, a ed hardy t shirt and puma running dp shoes. t hen i ordered it and payed it by my debit card and i don't get my cash back till now. i order on 3 july and puma shoes was delivered on 7 july and ed hardy t-shirt and puma bag was delivered on 9 july 2016

Myntra offers flat rs. 400 off for new customers to a customer who makes a purchase of product of rs.999 and above. i tried to buy a shirt pricing rs.1214/- (product code at myntra website 1237043) so it should cost me rs.814 + vat applicable instead it costs me rs.1080 + vat. this is very unprofessional that they make false statements to their customers. so i request to a valid action against this.
Thank you.

Myntra cancelled my order saying (We regret to inform you that this order has violated our terms and conditions. Your open orders exceed your available cod amount limit. Hence we are cancelling this order. Request you to place your next order choosing online payment mode.) order id:[protected]

And this is very inconvenient. I did all the hardwork searching, wasted my precious time and internet, who is going to pay for all these waste. I am very angry and unsatisfied and lost all the faith on myntra. I used to think that myntra is one of the best and real* online fashion store. But now i got to know that it's another fake crap.

Hi i ordered 2 pair of shoes from myntra and the delivery date was expected as 8th july 2016. But i haven't received the product yet.
While tracking the product i could see that the product is already arrived to my location on 5th only.

Hi,

I am kumud sharma, ordered a roush shoe and raised a return request on 4th july.. Till date no one has come to pick the shoe for return.
Cutomer care people are also not responding and keeping my call on hold for 15-20 mins each time.
It has been 6 days since the return has been initiated.

I am planning to go out of station on tuesday for a week.
Please arrange the pick up on or before monday 11th july.

It is so inconvenient to shop and exchange online using myntra. Highly disappointed

Sir.. i have ordered ucb slippers n spykar jeans with online payment. the jeans size is large and slipper size is small.
O i have returned both items in a same packet. the refund of jeans is credited to my account but the amount of slipper is not refunded.
Then i called myntra then they said to me that quality assurance process is left in ur slipper so after it, u will get ur refund within four working days.
So i ordered the slipper of big size four days ago and today it was dispatched. today 10 days are over and when i called myntra today, they are saying that we did not get ur slippers and will not refund u.

I ordered a shirt from myntra.com . When I got it, I was not satisfied so I filed for the return of the product. But when the delivery guy came for taking it back he rejected to take it as he said that I don't have the pricing and other tags. So I tried to contact myntra but I am not able to make any direct contact (via email or phone). I want my product returned and I be refunded. Please help me out.
Thank you.

My order number is:[protected]
Return number: 14954001
Email address is: [protected]@gmail.com

Myntra cancelled my cash on delivery orders made during eors.
They are saying that they reserve the rights of cancelling the orders and since i have returned two-three cash on delivery orders they have cancelled my orders. they must acknowledge that if i have returned products i have also bought multiple products. the buing and cancelling products is the discretion of consumer.

Moreover i just called customer executive late at 4am and he is telling there is no such terms about exceeding cash on delivery but we ourselves decide that limit based on your order history. that is just nonsense... u r making fool of a consumer... i will not tolerate this

Also, i received two days before that i will receive my products by 14th july and now they, mailed me that my products are cancelled,.. utter nonsene

I was ordered in myntra app and my order id[protected] . But they cancelled because of i choose cash on delivery.

I placed an order on 3rd july on myntra of inr 1572, amount deducted from my axis account but myntra claims that they did not receive even though my bank - axis confirms that amount has been transferred to their account with reference no.: ccadg1ooh160. if ref no. has been generated that means amount has been transferred to myntra. but they are not accepting that amount is transferred and continuously asking me to contact my bank.. what is...

This is preposterous.You are cancelling my order on the v.day of its arrival.You should have mentioned such ridiculous policies earlier on instead of blindly cancelling my orders.This by far has been my worst shopping experience.N I regret choosing Myntra shopping app.N I'm definitely never suggesting my friends to shop from this site either..This was not acceptable or customer satisfactory.

[protected] my cancelled order id, cancelled before shipment, waiting for my money. no sms saying order cancel or refund initiated, customer care just have wrost reply ever "we apologise" but no action taken money should be back to my bank account. myntra app show order cancel payment mode online but refund status no refund.
While placing order immediately sms get triggered order placed money received, while cancellation why does it take some much tym. first timw shopping with myntra and such a wrost experience. never faced any problem with other website online shopping. give my money back as soon as possible. i believe myntra earns more by not returning money back against refund instead of actual shopping earning. attached 3 screen shot which says order cancel, payment mode online and no return

Revert asap

Repal shah

I have requested for return and your authorised person has come and did not take the product even though the colour of the product is completely different from the models pic and iam not able to acess my return option the order was delivered on 12th june and even the 30 days policy has not completed please help me on this
My order number is[protected]

Do me the favour as soon as possible please dont let me regret for selecting myntra

I had placed an order on 2nd july 2016 (order no[protected] and i am highly agitated with service standards of myntra. claims about delivery attempts made by them and their courier service provider are absolutely false. not even a single attempt has been made by the delivery team or the courier service provider and i can prove this. there is always a person at my place to take any delivery.

The fact is that myntra are not in a position to fulfill the order and hence are making false claims and are writing rubbish updates on the attempts made like customer did not had cash/ not available to accept delivery.

Either deliver the order by the date committed or be ready for the brunt which will soon hit you hard.

I had placed an order on 2 july uptill date it has not yet shipped. daily i am making calls they are informing please wait for more 24-48 hours and it would be shipped.

On 6th july they had confirmed that it would be shipped in 48hrs. it's mote than 48hrs, today they are saying it please allow some more days.

It's a case of fraud.

The order id is:[protected]