Myntra.com Complaints & Reviews

I have placed order in mytra.com in the latest sale days. on july 02 2016, i have placed the order for an amount of 1600 inr. i have paid the money upfront. myntra told me the product would be delivered by jul 11 2016 and have me the tracking id. i have been tracking the product all along since then. on jul 11 2016 the product reached my city, but on 15 jul 2016 they cancelled my order saying they can not deliver product to my address. this is highly irresponsible behavior on their part, their parant company flipakrt has delivered so many orders to the same address. myntra is cheating people with fake orders, even though they do not have sufficient products to sell.

Hi I did a return request.ur courier guys is already picked d product.but I got a mail d picked up failed.return request no is 1518711.courier guy name is Rajesh saroj.[protected]

Hi,
I placed an order on myntra and i got a mail that order has been placed successfully and also got an mail that expected delivery is 6th july, but on 6th july they did not deliver that product, and when asked customcare about it he told the it will be deliver after one week.
I waited till 13 july but they did not deliver that product, on 14th july they cancelled my order and send me mail that it has been out of stock.


Regards
Ratnesh

I have ordered some clothes online but they automatically cancelled my orders & right now they r saying its our mistake but you can order again but prices have changed & also products r not available.

I have order a biba kurti and ordered deliverd dated 8th july 2016. But i didnot like the kurti and its fitting. So, i placed the request for the return. The return no is 15065395 of rs 945/. Your agent come and pick after checking.
But after 2 day he came to return it again by saying that its not acceptable as its is used one. If it so i also received the used product in same way and if it is than why he take it after checking and why not he return it at instance or on the day


. So i requested you to give me the approval and return ur product and refund my money back

I have ordered 3 products out of which i have received one product which i have not ordered. my order id is[protected]. i have already send the all required information to you. but still apart from apology mail i have not received any communication when i will get my product. is myntra care for their customer.? do you guys follow any standard or timeline. sorry to say but very pathetic service

I was very happy with your delivery policy but now i must say it is very bad . my product is not shipped till today . i m very much disappointed by taking my product for granted. mail id- [protected]@gmail.com, contact-[protected]
order no[protected]
tracking no-ML[protected]
CODE-1274566

Purchase with e-retail site "myntra.com" i have been cheated in daylight!!
Had purchased 2 caps for the summer 2016, biggest mistake yet in choosing buying site/portal. 24th of june starting, i am still waiting to hear from anyone in myntra. a cod purchase of 1738 rupees was done on the afore mentioned date.
Re-shipped the caps [ return id: 14574768 & 14574772 ]

I had to invest personal time efforts in shipping them back. shared receipts for courier. and then my bank a/c info's for neft.
They have been playing around the refund once as cashback. why do that??

The workers in aizawl, mizoram are extremely bad. They are not polite and difficult to talk with them. There is a middle-age worker that do not respect customers. I have to wait for so long since they could not find my package and when i ask them about it, he started saying its my fault since i did not take the parcel the day earlier. And just for that he started talking to me rudely and did not even want to give me my money change and i have to search the exact amount of money to give him. I am extremely angry about this. Such a disrespectful shopkeeper!

I got the order on sunday 10 july and wear the shoe for first time and as soon as i started walking its uper material came out.
When i called up at customer care they told me that it would be exchanged therefore i send them some pics of shoes and i got to know that the shoe is out of stock with them.
I need replacement as soon as possible.

Regards
Abhilash roy
[protected]
Order no.-...9604

I have returned a product named Antony Morato slim jeans to myntra of order[protected] but they are not accepting it and excusing that its a used product . But I did not used it at all ...this is not first time which happen to me its second time..they always cheating people by excusing " just give us 2 days we will resolve this issue" but later they say that they can not accept it ..that means you have to keep that item ...

I wanted to return a pair of jeans which I ordered from myntra few days back...
But they are not showing the product anywhere in the orders... They are not at all showing any return options.
So I am unable to return it.
They don't accept the product bar code $
Customer service doesn't pay any attention to the problem and take no measures to resolve the problem .
I want to return the order at all costs

I had ordered black swim suit from myntra.com that cost rs. 2999, now, i have paid the full amount and the product i have recieved is totally diffent from what i had ordered.. I just received the top piece and the bottom piece which cover full legs is missing..
I want myntra to send me the full product or refund full money..
I believe govt should take some steps against such online cheater retailers.
I have spent more than rs.200 in calling them as they dont have toll freee no. And no email id whatsoever..
There is no option but to call, and wait for min 10 min for them to reply..
I need to file an official complaint against myntra in the court of law.. Pls suggest how to do that??

It was confirmed to me that my order will be delivered by 9july... Bt till now i didnt recieve it... I ordered 3 items on 2july... 2 of them have been shipped & the 3rd one has not been shipped till now and the day for its delivery was given 7july.. I dont know whats going on with myntra but m highly disappointed with this...

Ordered 4 items during the sale of 2nd 3rd July of Myntra, they delivered it on 7th July in 1 package. The package contained only 3 items of the 4 I had ordered!! Due to my absence during delivery, the package wasn't opened and they collected the full amount from my place. Within 5 minutes of the delivery I came to know that 1 item is missing, I called them quickly and registered complaint, also called the delivery guy from ekart logistics. He told me that it doesn't come under his responsibility to check the package wether it contains all items of oreder or not, he just have to deliver and collect the payment printed on the package invoice! So I called myntra and gave them all details of order including package barcodes. They told me to wait for 3 to 4 days!!

Even after registration of complaint, I did not receive any email related to it and the auto email of delivery stating that all items were delivered was received. Each day I called them for follow up and they put the call on long holds n at the end kept on saying we are investigating the issue.

Yesterday, on 10th July, I suddenly got the mail stating that they have checked from their end and the item was delivered with good condition! And they closed the issue. I called them and tried to communicate my issue but they did not listen and kept on saying they have provided resolution and can't help much now.Calls last for more then an hour but the answer was same they can't help and they are SORRY for this !!

I feel cheated as I have not even received the item and paid for it!! This is the most rude and unacceptable behaviour from any e commorce organisation. E commorce is entirely based on trust, if this is the way they deal with customers then I think, they don't have any values for customers!

Giving below the details :

Order I'd[protected]
Missing item - bata blue wedges for women (high heels)
Package tracking I'd - MYNC[protected]
Package delivery guy - Jitendra Jagdishbhai Vaghela
Seller - Vector E commerce Pvt Ltd Banglore

The package was small in size containing other 3 items which were tshirt, shirt and nail paint.now they are claiming they had sent heels in it! I am not able to get where can such a big item be misplaced then!!

I had a coupon code... I have used it on 8th july but after using i cancelled that item... Now its 11th july and still not got that coupon... [protected]@gmail.com
is the email i used to login myntra app
please help

Order No.:[protected]
is not received, the order is showing pending for delivery at Parvati blue dart service centre from last few days. But not showing any progress in dispatch of the order from Parvati service centre.

Blue dart tracking no. is: [protected]

My cash back scheme in mantra sale is that extra 10%off on shopping above 2000 and payment should be done by sbi debit card. so i buy a puma bag, a ed hardy t shirt and puma running dp shoes. t hen i ordered it and payed it by my debit card and i don't get my cash back till now. i order on 3 july and puma shoes was delivered on 7 july and ed hardy t-shirt and puma bag was delivered on 9 july 2016

Myntra offers flat rs. 400 off for new customers to a customer who makes a purchase of product of rs.999 and above. i tried to buy a shirt pricing rs.1214/- (product code at myntra website 1237043) so it should cost me rs.814 + vat applicable instead it costs me rs.1080 + vat. this is very unprofessional that they make false statements to their customers. so i request to a valid action against this.
Thank you.

Myntra cancelled my order saying (We regret to inform you that this order has violated our terms and conditions. Your open orders exceed your available cod amount limit. Hence we are cancelling this order. Request you to place your next order choosing online payment mode.) order id:[protected]

And this is very inconvenient. I did all the hardwork searching, wasted my precious time and internet, who is going to pay for all these waste. I am very angry and unsatisfied and lost all the faith on myntra. I used to think that myntra is one of the best and real* online fashion store. But now i got to know that it's another fake crap.