Myntra.com Complaints & Reviews

I have purchased a jack & jones, olive green marco slim fit trousers code 1246319 vide order no.[protected] worth rs. 1527.37, the product delivered to me was a defective one as it got torned with the slightest stretch, the product was probably a used or "b" product. I am uploading the pictures of the trousers for your reference. I am a regular customer of myntra.com, a selling this kind of products definetely spoils the goodwill the company...

Hi,
its the first time i am buing something from myntra and i gone through bad experience, i receive sms from mytra regarding the sales/delivery person detail .
i tryed to contact him and he seems ignorant and give me another person number to contact, this fellow is told me its someone else duty and he will not deliver the product and neither he give me that person no.

and continously i am getting sms for unsucessfull...

Dear sir madam/,
This is a complaint regarding myntra.
I had placed an order for purple feather black pencil skirt on 18th may from myntra.com (Order #[protected]. The product was delivered to me on 23rd may but without barcode or tag (Which i realised during refusal). Upon receiving the product i tried on the product the same day and i found it was too small. I raised an exchange request for a higher size immediately. I put...

Hi cc team,

I made a purchase in myntra and i was promised 15% cashback on hdfc card. My initial order amount is rs. 2, 728.47 and i returned one product which is rs. 692.68. So, my final order amount after return is rs. 2, 035.79. To avail the cashback, one must have minimum rs.2000 in their order. As i didn't get my cashback, i called myntra customer care. Myntra told me that i am not eligible for cashback as i returned...

Hi cc team,

This is a story of a young online shopper who is cheated by myntra.

I made an order in myntra for rs.2867.01 on jan 02, 2016. I was eligible for 15% cashback from hdfc. Its been more than 4 months and i did not get any cashback. When inquired, i was told by myntra that i will not get any cashback as i did not escalate this issue within 90 days. I trusted myntra when the cashback was delayed but now...

I have two issues:
1. i am not able to create request for return of one of the items of my recent orders. as per the status the items are not delivered yet, though 2 out of the 3 items are delivered.
2. one of the items have been cancelled stating poor quality of the product. but i have no information about the refund for that product

Order Id:[protected]
Item to be returned: boys orange printed t-shirt;...

Dear sir
I have brought 2 duke polo tshirt from myntra.com. I have received the order and i found that the two tshirts are not fit for me.they are too small. So i requested for return but they did not come even after the pick up date. Then I called myntra and they told that they will a range for a pick up but they didn't come. So after calling for 3 or 4 they came and took off the product. Now it has been 6 days since my product was...

I want to complaint against the Myntra delivery person named as Sundresh.T against his his rude behaviour when i requested to deliver my product at a particular time. The delivery centre manager named as chandru assured me that by 2:30 i will get delivery but when i contacted the delivery person at 2:25 then the delivery boy Sundresh .T talked to me very rudely and shouted on me as well.I have complaint against his behaviour to customer care...

I have ordered pink tunic and white dress o[censored] & f brand return request is created pink tunic was returned and white dress has not yet picked up from 10 days customer executive told return will be done but not yet return has been created being 15 days additional to that my pink tunic is failed quality taste giving a bull reason that aroma is coming from cloth my money has been wasted myntra service is of cheapest quality i request all...

I hd ordered a top on 6th may 2016 through google online and received da product on 13th may. The top whc i hd ordered dint fit me so i tried to return it. I followed da instructions and if i go to my orders it shows no orders no returns. Am fed up with dis. Even i ve called customer care number even it says da same thing and i don't know wat to do. My order number is[protected]... Plz help me to return my product...

I have ordered a pack of 2 polo tshirt from myntra on 21 april 2016 and was delivered on 27 april 2016. But the size was not right. The order number is[protected]. So i registered a return on myntra but they did no come for pick up even after the pick up date, 8 may 2016. So i called myntra and i said this matter and they said that they will arrange a pick up within 2-3 days but there was no response from them and they did not come for a pickup....

On 2nd may i purchased using myntra.com online shopping 4 items, these 4 items clothing t shirts and trousers
Since i did not like three products i wanted to return those back to myntra, i followed the generating return id on myntra app and sent these three items in a courier dtdc having tracking id z89094403 on 6th may 2016


The above consignment was delivered to myntra on 9th may 2016, please see the details...

Sir,
I ordered the roadster blue skinny fit jeans worth rs.576 from myntra.com My order no. was[protected]. it reached to me on 11th may, 2016.

It had the fitting issues below the knee and also the button of jeans was broken. It had 30 days return policy. So I did the procedure of returning this jeans on 12th may, 2016. The return no. Is 13765248. The man from mytra came on 13th may, 2016 and told that you have to mail...

With changing consumer buying trends, all the online retailers aim to serve customers as that's how they tag or position themselves and when they fail to do so, they conveniently cover up by blaming customers!!well by doing so they don't realize they are not just losing a loyal customer but hampering their image as well.
I am shocked rather amused with the way myntra has handled my issue! I ordered a product which was not at par in...

I have ordered a pair of Adidas sandals. Myntra has delivered the damaged piece. The buckle was broken and the sole looked like a used one. I immediately requested for return. The pickup guy did not take back the sandals. He instead asked me to send an email to the customer support team with the attached images of the damaged sandals. I agreed and sent the images accordingly. Now, the team declined the request and says that we have used and...

I have NOT got the refund of Rs. 798, order number[protected].
this refund is pending since March 23rd, 2016. The customer care does not care enough, everytime I send and email they send an email saying "we will update in 7 days".
They hold customer money unfairly for 2 months, even after the product has been returned. D not use Myntra. Total harassment and waste of time and money....

I have bout two shirts of size 38. One of them is Numero Uno shirt size 38 which I want to exchange with size 40 which is available as detailed in their website. However, I am unable to process through apps. The Order No. is[protected]. I have tried several times on Myntra Apps which is downloaded on my moblie. However, return feature is not working. Therefore, it is requested that the matter may be sorted out immediately....

I have orders a kurti and a suit set on 27/4/2016 Wednesday of Rs 1646.25, sir dupatta shown in the display of the item was missing in my order and when I told them that I am returning this because of incomplete things in the order they refuse to take the return of the suit set .My order no. is[protected] and my return no. 13471352. Please look into my complaint....

Hello,
I had placed my order on 29th April for two items and I received an sms saying that my order has been updated to next day delivery. So I very happily waited the entire day on 30th April (till midnight) but I didn't even receive a call from any courier guy/ myntra customer care about the status of my order. In the track section o[censored]r website, it says it will be delivered by 30th April even right now (no real time updating) br...

I purchased a Puma hoes from Myntra, and i am not comfortable to bear it, wanted to return it, but myntra's customer care service told me that shoes is used and they unable to return their product.

I am sending some photos of that product to check from your side. please find the attachment for the same.

product details are:

Order no. :[protected]
Invoiceno. : INV_[protected]
Shipment...