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Myntra.com Complaints & Reviews

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Updated: Mar 11, 2026
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S
sahil.jain
from Mumbai, Maharashtra
Aug 13, 2016
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Address: Mumbai City, Maharashtra, 400049
Website: www.myntra.com

I had placed a return request for a product and suddenly on the day on which the same was to be picked up from my place, the request got cancelled on its own and the again i had to place a new return request.
Mytra has not refunded any money even after 30 days of the return of the order.
Mytra is flop site its products are substandard and doesn't even worth spending on the products it serves, and the service is also very slow.
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    Page78
    Aug 13, 2016
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    Website: myntra.com

    I've purchased many item through myntra but now cash on delivery is not available on my registered id but when I tried through different phone and email address, for the same location, cash on delivery is available.this is the worst problem I've ever faced for online shopping.Please help me.This is not what I expected from this site.poor customer service provider.
    Myntra.com customer support has been notified about the posted complaint.
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      Suhanu
      from Phagwara, Punjab
      Aug 12, 2016
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      Address: Bangalore, Karnataka, 560068
      Website: www.myntra.com

      I got a refund for my order in the gift card and its been so many days they have closed the gift card option for payment. I contacted the company they said it would be activated on 31 july and then when i checked it was not available then they said on 1st aug then 2nd august. Then they said it would activate on 8th august due to some technical issues and till now it is not available and when i contacted executive he said 16th august and when i said its been so many days m waiting for this u r delaying them he replied so rudely that would can we do then? I also mailed them so many times but did not get a satisfactory response. I also complained several times against the quality of a product i ordered from them but i never got a reply in response to that order. This is really disappointing and disgusting.
      Myntra.com customer support has been notified about the posted complaint.
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        sachin shine
        Aug 12, 2016
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        Address: 110010

        I m very disappointed from Ur services. I have received 2 to 3 days late my order. when it founds unsuitable for me I make return but it owns declined and no body came to picked up.
        I make it again return but it is too late and no body came to picked it up yet. U have make phone complain but no fruitful results.
        Kindly look for the same by registered mobile no. On myntra
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          Ragavendra Poojary
          from Bengaluru, Karnataka
          Aug 12, 2016
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          Address: Bangalore, Karnataka, 56086
          Website: www.myntra.com

          Hi Team,

          As pe the above subject I have taken shoes from Mintra but when I treid I got shoe bite I requested for return but I got negative feed back so Am thinking go for consumer court becasue shoe bite not due to size issue its due to not proper stiched so It product different not size issue so Please suggest.
          Question Reference #[protected]
          My id is [protected]@gmail.com
          Myntra.com customer support has been notified about the posted complaint.
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            J
            Jai Shree Ram
            from Mumbai, Maharashtra
            Aug 12, 2016
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            Address: 474005

            Dear Customer Care services,

            I had ordered many products from Myntra.com but most of the times delivery man can not call me single times and after 1 or 2 days i receive mail that my order has been cancelled.
            So i would like to request you next time my all order of Myntra.com should come from "Delhi Very Courier" because their service is good.

            Thanks
            Amity University, Gwalior
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              Yogesh026
              from Delhi, Delhi
              Aug 12, 2016
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              Address: 560067
              Website: Myntra

              Very poor service of myntra …i purchased 5 products from myntra order no[protected] and when i received the packet i was shocked to see here was 4 product and 1 product was missing also the outside packing was tempered immediately I informed to the customer care and also communicate by email but they declined my complaint it’s very pathetic service of Myntra I didn’t expect this

              Thanks
              Yogesh
              [protected]...
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                R.Naresh Kumar
                from Bengaluru, Karnataka
                Aug 11, 2016
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                Address: Bangalore, Karnataka, 560068

                I've ordered a 2 phants from myntra.Com one was good but the another one was very poorly made and quality was terrible. It was just a simple phant but it did cost a lot just because it was a pepe jeans phant. It was a birthday present for my brother so i really did not mind the price. When it arrived it looked.

                The product shipped as early and not accepting return, actually the product was delivered but shipping status is not yet updated, so i am unable to return the product.
                Myntra.com customer support has been notified about the posted complaint.
                I have ordered olive green puma shoes and my order was delivered two days ago.it is of worst quality fake product, I want to return it but status is still showing shipped. I have waited for 48 hrs but status has not been updated yet. Now they have blocked my registered number, I am unable to create call back request
                I recieved my order from myntra ie order no.[protected]-8425003 yesterday ..But the shipping status has not been updated yet due to which I am unable to return the product ..Kindly update the status so that there will not be any kind of inconvenience in returning process
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                  S
                  Sundeep Gogia
                  from Nagpur, Maharashtra
                  Aug 10, 2016
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                  Address: New Delhi, Delhi, 110085
                  Website: myntra.com

                  I have not received my refunds on returns made to myntra.com
                  Aug 10, 2016
                  Updated by Sundeep Gogia
                  I have not received my refunds on returns made to myntra.com
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                    sunil2409
                    from Pune, Maharashtra
                    Aug 9, 2016
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                    Address: Pune, Maharashtra, 411057

                    I cut the stickers and wore it but later found that there is a prominent white patch in the front adjacent to the zip. I am clueless what to do as i don't know whether i am eligible for exchange or not as i had taken out the price tag and other stickers. Please help as i am looking forward for a better response like amazon else bye bye myntra forever.
                    [protected]@gmail.Com is my registered mail id with myntra
                    Myntra.com customer support has been notified about the posted complaint.
                    Give me my cash refund
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                      priyanka.ruchi
                      Aug 9, 2016
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                      Address: Pune, Maharashtra, 411047
                      Website: Myntra.com

                      Ordered evan pink top from myntra and did like the product. Applied for cancellation and till date no one came to pick it up. Every day I am getting message of pick up and no one come to pick it up and I updated the same to customer service department but that of no help. Really pathetic service ..no one is coming for pick up .Posting it here so that any action will be taken against it.
                      Thanks Priyanka
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                        Prerana Shah
                        from Mumbai, Maharashtra
                        Aug 8, 2016
                        Jul 14, 2023
                        This thread was updated on Jul 14, 2023
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                        Wrong product shipped and not accepting return

                        Address: 400092
                        Website: Myntra

                        I had placed order on myntra.Com on 2/07/2016 for a dressberry tote bag and catwalk sandals. Order no :[protected]. After approximately 8 days i received a parcel which contained two t-shirts. I had initiated returns and provided them with necessary things which was required to channelize return within 3-5 days after i received the product. Return request was approved.In spite of sending images of the wrong products shipped; the person who...
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                        dimplerajpurohit
                        Aug 8, 2016
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                        Address: 560067
                        Website: www.myntra.com

                        I had ordered 4 tops amount of 1720₹. Which was delivered to me on 14/7/16. Two product quality was not up to mark. So i packed it up again & returned. The item was picked up on16/7/16. Its been over 23 working days & i have not received my refund. Return no. Is 1st top[protected] amount of - 419.58₹, 2nd top[protected] amount of - 576.97₹) i have sent emails to myntra & called them many times still i have not received any reply stating that return. Please look in to matter.
                        Myntra.com customer support has been notified about the posted complaint.
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                          Brati Acharya
                          from Mumbai, Maharashtra
                          Aug 8, 2016
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                          Address: Bangalore, Karnataka, 560068
                          Website: myntra.com

                          Raise pickup request more than 6 times, with several calls to the customer care, with no results. This is a pure chit to end user. Order no is[protected],[protected].
                          Request raised-11th July for return.
                          Since then attempted more than 6 times to keep raising return request .
                          Every time getting- "PICKUP FAILED"
                          No courier contacted me.
                          Customer care saying nothing can be done.
                          Order no[protected],[protected]
                          Myntra.com customer support has been notified about the posted complaint.
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                            Imphal Gsnjk
                            Aug 7, 2016
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                            Website: www.myntra.com

                            I have order product with order no.[protected] and ship at india-post with tracking no. An[protected]in. The product is not delevered to me but myntra updated delevered. So plz refund my money soon. Also plz track the shipment and see whether it is delever or not. If delevered then plz tell me to whom it is delevered. I have been shopping to myntra for last 4 yrs, this is first time that myntra fraud me. So plz resolved my problem soon by myntra not to lost my trust to you.
                            Myntra.com customer support has been notified about the posted complaint.
                            Aug 13, 2016
                            Updated by Imphal Gsnjk
                            i have complain to myntra with complain no.[protected]. on 6th August but still now they dosen't respond any thing even though myntra care say that to wait till 12th August.to resolved dispute but day is already gone and done nothing plz refund money soon.we poor people rs 34000 is huge money
                            I want to order this prodouct but I am not getting the size 10 plzz bring it the size 10 so that I can order this shoe plzzzzz
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                              Neha.Maheshwari
                              from Alwar, Rajasthan
                              Aug 7, 2016
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                              Address: Bangalore, Karnataka
                              Website: www.myntra.com

                              I have recently returned one item on July 27 2016 that I had bought from Myntra. I paid the bill through paytm wallet. The payment went through successfully. I got an sms from Myntra stating that it takes 3-5 days for item to be returned to them. Further, it takes 7-10 business day for refund to credit card. The item was picked up on July 24, 2016. Its been over 10 working days and I have not received my refund. I have sent emails to myntra and called them many times still I have not received any reply. I have just received an automated reply stating that return request has been accepted. I don't understand the refund concept as they have used my money for more than 10 days. I want them to refund the amounts along with interest as I invest money. I lost my interest in bank account and the refund is still not credited. Please look into this matter.
                              Myntra.com customer support has been notified about the posted complaint.
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                                Pratik Bane
                                from Mumbai, Maharashtra
                                Aug 6, 2016
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                                Address: 560068

                                I have not yet recived my shoes order #[protected] as expected delivery is 6 aug 2016. Twice i called to myntra support but no one is answering the call.
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                                  RRAadi
                                  from Mumbai, Maharashtra
                                  Aug 6, 2016
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                                  Address: Bangalore, Karnataka, 400053
                                  Website: www.myntra.com

                                  I had ordered Sera Mint Green Top, which was delivered to me on 09th July 2016. The product quality was not upto mark and was different from the photo given on the site. So I packed it up again and then raised a return request for the same. Return ID 15092564 of Rs 366.
                                  It was picked up after about 8 days of raising the request. At the time of return your agent opened and checked it before taking it back. But after about 15 days, on 3rd August 2016, I get and email that the product has stains. I call up Myntra, have to wait for long time to reach your customer care executive. The person informed that there is a stain which is tested by machine and not visible to naked eye. I raise the issue with them, and was told that the matter would be resolved. Instead, the product was delivered immediately on the next day, in my absence (to my house help)

                                  Please Arrange to collect the product without further delay and refund my money immediately.
                                  Myntra.com customer support has been notified about the posted complaint.
                                  I am still awaiting collection of product and refund from Myntra.com
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                                    Suhel MA
                                    from Thiruvananthapuram, Kerala
                                    Aug 6, 2016
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                                    Address: Thiruvananthapuram, Kerala, 695011
                                    Website: www.myntra.com

                                    I bought a bata formal shoe through myntra from trivandrum. After getting it i started using and used it for 3 days. After that the outer layer its toe part started removing. I have intimated this issue to myntra customer care executive and explained all my concerns. Then as per her advise i have mailed the complaint with photographs to myntra. After that i got mail that my request got rejected. What is this? They are not considering a customer's issue after that. Even their another customer care executive didn't give any proper rectification for that. I can't accept this cheating. Their product was not original or not good quality. I am accepting that i used it for 2 days. But how a product can be damaged within two days equally in both shoes? Now i understood that your company is cheating all the customers with second quality product and trapping them with their unusual rules.
                                    Myntra.com customer support has been notified about the posted complaint.
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                                      Priya achutuni
                                      from Hyderabad, Telangana
                                      Aug 6, 2016
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                                      Return of a damaged product

                                      Address: 500015
                                      Website: Myntra.com

                                      Hi team,

                                      This is to inform you guys that I for the first time regret a product of myntra that too which I have ordered for a special occasion.

                                      I have ordered a mast and harbour blazer for my fiance on a special occasion and I have got a damaged piece which was delivered on 28/7/2016.

                                      I have opted for return policy on 28/07/2016, the executive comes to my place on 05/08/2016 and says that he kept...
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