Myntra.com Complaints & Reviews

I ordered wrogn shoes from myntra. When they were delivered they looked different from the pictures depicted on the site. The quality was not upto the mark. I filed return for the shoes that very day. And they got picked up the next day. The myntra warehouse rejected the return on some useless grounds. The product was already worn out and not upto the mark which is why i returned it in the first place. Rejecting the product's on the same grounds in foolish. This has happened the second time with me. Myntra does not accepts the returns uselessly. I m extremely disappointed.. i did not get any help on customer care either. Myntra is getting worse day by day.

I dislike myntra now and this is my first shopping experience with you in june 2016. I had been to flipkart and snapdeal all past years.

Please pick this item return no: 14558712, placed on tuesday, june 21, 2016, men beige & off-white kurta pyjama

Your delivery guy has never visited my residence and called only one day friday. I have raised myntra compliant number[protected] for this thing. This is very irritating thing. And i have to call you twice day for my compliant.

I was looking for the spykar blue washed super skinny jeans. But i found that today all the 32 size is out of stock . I was very much disheartened about such a case. Please check availiblity before applying any offer. It happened with the case of todays sale offer i.e whale sale. Its not a case with one but on all jeans of spykar brand.
If you please resolve the case of size availiblity i will be happy to buy the product.
Thank you

I am very disappointed from you company's unpalatable action. a delivery boy name jitender kumar phone number [protected] had arrived to exchange my order number[protected] i had ordered carlton london women golden gladiators, his notorious behavior was very contempt he aggressively refused to exchange the order as it had no myntra tag card because of his misconception i could not got my order exchange on time. moreover, instead of accepting...

I am enclosing a page containing details of 3 items returned more than a month back to myntra.

After still not receiving anything after 4 weeks of return, we finally called customer executive handling refunds. To begin with, she answered that our refund had already been processed and it would take just 1-2 days to get credited to our bank account.

She also gave very specific details such as "return ids" and "dates" for refund processing. These are also written against each item on the enclosed page. Unfortunately, whatever she committed, never happened over next 10 days.

Looks like myntra has fallen on really hard times. Before it faces any harder times, i would like our refund.

Its been a more than a month that Myntra.com is not paying my refund amount. They are just daily mailing me to wait and to keep patience. I have bought one pair of sandals on 11th which costed around 786Rs. and returned the same as it was pathetic quality on 14th May and they have initiated the refund. But till date I haven't got my money back and myntra.com keeps on saying that they are checking the same.
Please help

I purchased kurti from myntra on 4th june, 2016. The price is rs.1019and i have rs.262.00 credit in my account and for this kurti i paid rs.757.00 through online banking from icici bank.

I returned it on 15th of june. Because of sizing issue. They credit my cashback of rs.262.00. On my myntra account. And did not refund rs.757.00, which i paid through online banking. They mailed me that they processed my refund on 16th of june. But till today refund did not reflect in my account and even they did not give me account details in which the processed my refund.

The order no. Is[protected] and return order no is 14428921

Not accepting my myntra return .product is in absolutely good condition.
Order id[protected]
I have also sent some pics of their product @ their email address and they have no appropriate response to my matter.
Kindly see to it.
Their agent was so arrogant he doesnt even see the product properly and refuses to take it back .
Now as ive havent event used the product i need to fight against myntra
Email [protected]@yahoo.com

I had ordered a roadster t shirt, but i returned it due to some unavoidable reasons. I donot have a myntra acc in which i am supposed to receive the refund.. I tried to call the customer care no, but it says the no is invalid..
I have a lot more complaints but i am not getting any solutions..
So, how do i get my refund in cash or any other means.
Please help.

From last 2 orders my items are not getting delivered at my door steps. Neither I am getting any call from the delivery man nor his number is reachable. By the end of the delivery day I am just getting a text from myntra stating an unsuccessful delivery. This is a highly disappointing issue. You should stop taking orders if you have no intention of delivering the goods. My order numbers are[protected] and[protected].

I have return d product and also once I received cashback in my account and then it has been taken back. I want an immediate cashback so take d quick action . I have bought one highlander jeans black colour and also one tshirt and also I have return it back. The cashback whch I have been received has been taken back . So I ant ur quick action towards this.

Aplog mera product v nhi pauchaye or...na hi...rs refund kiye...
Ab Mai high court me complain Kr dungi..agr ab mera paisa nhi Mila to...ap log gali se hi baat manoge. Becoz..pyar se bolne pe to koi asr nhi hota...
Or ab Mai dubara bhul k v apke yha se shopping nhi krungi...chup chap mera rs refund kro..ab ap log baat se nhi manoge..ab to complain bht jruri Ho gya..apka services kitna ghtia h...mera paisa jldi waps kro.

I had received a Kurti on 6th june 2016, Order No[protected] and had submitted the return request the same day for sizing issues. The customer care team started giving me excuses that tags are not attached / bar codes are not attached hence refused to refund the money. Earlier I was also asked to send the pics of the product and I did . How can I arrange for tags / bar code when I had received the product without it. How is Myntra so sure that tag was attached. Does Myntra expect the customer to generate tags / bar code... No one has shown me the tags / bar code when I received the product. Many such cases are being reported. Please take strict action against Myntra. If they cannot control / keep track their logistics / channel partners ask them to shut down their business. Myntra is just busy minting money by cheating customers. Please end this harassement by Myntra.

I created and used Myntra from Dec-2015. I have purchased approx 40-45 thousand items.

After few days when i checked i captured discrepancies of multiple thousands (~estimated 17000)in return and amount refund. I informed myntra team but they did not accepted it and start pretending and even after my complaint they 2-3 times in written told me my cashback balance in 0. after that i got understand that this is not an incident but its an attempt of cheating

After my strong fight & escalation I guess at 4 level of escalation myntra senior management team accept it and but they accept few of discrepancies out of actual and i have doubted that lots of are still pending to correct.

So i have requested them a cashback history and reason of this discrepancies. I gave my best support to myntra every where in resolving. And give lot us change to change my worse opinion if myntra was right but i did get and feel any such responses.

Now myntra suspended my account. It seems to me that i caught Myntra's mistakes (Please refer Incident:[protected] for more detail) and resulting Myntra has suspended my account to hide these thing. I am thinking these thing as i have sufficient reason to believe on this.

I guess i have ~10000 rs in my cash back account which are still pending. secondly i did not get the committed and accepted discrepancies amount of ~10000 from last 2 mounts.

Can any suggest me any myntra higher person email id so that this all can be highlighted in front of Myntra management. and there view can be viwed before taking next step.

I purchased a Hanes brand set o[censored]nderwear from Myntra. The supplier sent some other brand in a Hanes box and claimed it as Hanes. They are refusing to take it back or refund my money. They sent a wrong product and are refusing to accept their mistake. I would like to register a complaint against Myntra. Please see attached photos as evidence of this transaction. Previous correspondence from Myntra similar in nature is also available should you require it.

I kindly request you to assist in rectifying this situation.

Thanking you in advance.

Dear sirs, i ordered two set of series, package-i (Ligalz white & maroon crepe floral print
Aree amount of rs.999=50) and package-ii (Vaamse white & pink georgette printed saree amounting to rs.577=50) =rs.1577.00 concession rs.346.340 total rs.1230.60 through on line but deduction was made rs.1577.00 in place of rs.1230.60.
At once i cancelled the order. No.[protected] st.15.04.2016.
Meanwhile, no refund of rs.1577.00 has yet been made.
No saree has been provided to me.
I don't believe this manner of treatment.
Once again, i request you to do needful for refund of rs.1577.00.
The bank statement does say the same.
Hoping your action,

Bonafied customer
Krishna biswas
Mob. [protected]/[protected]

Hi,
I have ordered one belt & one denim from myntra. When iIreceived the package it was mentioned on it that it has both the products. But later when I opened that package it had only denim. No belt was there.
I have complained in their customer care department & after 3 days they replied on mail that they have delivered both the products & canceled my request. Don't know what to do now.

Akash Arora.
[protected]

The Myntra.com have deactivated my account from more than 3 weeks without informing me about the same.
They have declined my return request as well although I have returned the product to their employee.

I currently have more than 2000 INR in my myntra wallet as cashback which I am unable to access thus company is holding my money.

They have not sent any mail about the deactivation of my account or why they have done so. Even after lodging the complaint for the same with their customer executive, they have not activated my account.

I bought the product in january..
The slippers looked good...
I own 8 to 10 sets and buy products i like.
Started using the product 15 to 18 dqys back.
The black layer is removing in patches making the slipper look old and miserable.
Kindly check the product quality and specify product warranty and guarantee at the time of.purchase
Dont fool the customers using big lines and advertisements.
Pathetic
U can easily fool customers in india bcoz their is no law against cos like u.

Where is my product? Ap lg ko 1 baar me nhi smajh aata h.. Mera order mujh tk pauchega v nhi... Agr products nhi bhejna h to... Mera rs refund kr de... Plz... I request u.. Mai complain krte krte pareshan ho gyi hu... Ap lg koi response h ya nhi... Why my product delay... Nhi dena h to plz.. My refund my rs... Agr aise hi ap lg kaam krte rhe n to 1 din koi shopping nhi krega myntra se... Nd ab dubara kvi v bhul k v tha se shopping nhi krungi... Apka service bht khrab h. Ab mera product nhi mila mujhe yo mai high court me complain krungi... Ok... Thats it