Myntra.com Complaints & Reviews

Dear all, the cosmetic make up box was purchased online from saudi arabia through myntra .com, payment done through card, but when courier person came for delivery to Thane (India ), he also asked for cash on delivery, - attempted delivery date 26th aug 2015. Shipment ID[protected] delivery awb no[protected] amount - INR 854. Buyer Name - Tanveer Khan recepient name - Renuka Shaw

Being a LOYAL customer of e comerce Site Myntra, May my life Hell. Ordered a Pair of INC 5 sandal and they shipped Mens Liberty Cooler FlipFlops. On submitting the return request on 12th Aug, They generate a return order which Outsourced team of courier service picked on 18 after several reminders and messgae. even after 10 days (More), No clarification reciept not even cash back . Need attention from Managers. Cutomer Care became unfriendly. Few data regarding my complaint: Order No. 89480334 Return Request Created on 12 Aug 2015

Dear Concern, I have ordered 3 products on date : 26th Aug 2015.Having order details are as below. Order ID:[protected] Order date:- 26th Aug 2015 I already did payment by credit card. I received message from myntra that you will get that delivery on 29th Aug 2015 . I had given shipping address as below. sanjana malik . 437, 3rd floor, street no. 14, west guru angad nagar, laxmi nagar laxmi nagar East delhi DL 110092 That delivery has happened to my place on 27th Aug, 2015. I collected that packed courier box from the delivery boy named GAURAV GUPTA and when I opened that pack, the box of REEBOK shoes having product Code - 904115 was just empty. The box was not even sealed packed. I mailed the concerned customercare also but they are declining to refund the amount. Please look into the matter on urgent basis and refund my amount paid for the same as I cannot bear the carelessness done from them.

Hi my name is ankur gulati i am shopping on myntra for almost last 5 years from now but this time there response is not just awkward its becoming harrasing for me i have placed an order on 23 july 2015 a being human men's purple color polo t-shirt got it on 25 july 2015. Issue was that it didn.T had proper fitting. So i filled return on 9 august 2015 order id: 88230459 and return id: 6134429. It was scheduled to be picked up by 20 aug by myntra specified delhivery courier tracking id: [protected] boy from rohtak (haryana) named bittoo. He attempted resheduling pickup for almost days and finally picked up on 14 aug. Till the time it was about to reach myntra warehouse (vector-ecommerce) the return id i tracked displayed cancelled on delhivery website . I immediately contacted both bittoo and myntra. Bitto said talk to myntra and calling myntra they generated new return id and said problem would be resolved by 21 aug for shure. On generating new return id i got call from new courier boy sonu saini to pick the product as told to me by myntra i told him situation and he put it on hold along with that i kept in touch with myntra. Till now everytime i call myntra they said they are working on my complaint and everytime they generate new return id finally generated return id 4 times and everytime a different courier boy calls for pickup and same dialogue it would be resolved within 24-48 hours. I kept calling after 24-48 hours but they were saying same thing again n again. Today when i called on 27 aug after so much of disgusting and shallow behaviour i think they have blocked my personal number from their myntra end on my calling them their number says wrong number u have dialled myntra no: [protected] please do something and resolve this issue asap very much angry about this irresponsible and useless behaviour from brand like myntra

My Experience or Feedback with Myntra.com Some of my frnds and family member suggested me to try Myntra online app for the shopping experience, so I tried it 1st time and the order which i placed was approved and after a day so it was cancelled. they gave me a unbelievable excuse that the product was not upto the mark and to cover up there mistake they gave me a discounted coupon. 1. we are buying there products bcoz they are offering it in a discounted price not with the discounted coupon in exchange of compensation. 2. All those people who are paying for the service in advance before there product reaches us and after that we dont get what we need its really frustrating 3. Myntra App is bug and when ever you will try to place an order it will show you 3 or 4 are left as soon as you confirm your order, it will show your order was cancelled or out of stock 4. we are surfing for hours to get the perfect match and top of that your get cancelled and no apologies and worst part is that they think we are not aware about of shopping and there apologies will cover up. 5. I placed another order for shoes and that order was delivered to me after 9 days and I live only 50 kms away from the dispatched area.They printed the wrong phone number and I have only provided them one. 6. once again i collected my confidence ordered one more pair of shoe and i was wrong. They proved themselves correct that they are no more reliable and trustworthy. my order was dispatched and for next 10 days their was no update where the product was and when I contacted them through an email and after that they came to know that the shipment is lost. Can you believe again the same story apologies, discounted coupons and case was escalated to there escalation team and they were not able to reach me over the call and did not tried to contact me again and received an email stating your money is refunded back to your myntra online account. Once again i drafted a mail that i need someone from the escalation team talk to me And after 24 hours later a lady call me and again repeats the same tune we are sorry for the inconvenience blah..blah ..blah. she promised me that you will get your same order with the same discounted price and i will try to deliver the product ASAP. Now comes the dates and facts last order was placed on 18 july and the dilevery date was 29 july. now its more than a month 23rd August. no actions I want to add little more to this issue. we all customers are not dealing with online order and shopping 1st time we are doing it since 4-5 years. I gained trust with Flipkart, Jabong, Amazon etc. they never disappointed me . I NEVER faced any issue with the product or with the service. Myntra is earning money when we all are surfing for the product and you still dont buy anything and they refund our money to there cashback account app which is again there own bank account under which you see your cashback money is refunded. you will have refund your money back to your own bank account, then it is refunded. they are earning from us and showing us they care. "I LOST MY TRUST, MONEY AND MOST IMPORTANTLY VALUABLE TIME" I request each one of you please comment and what should I do and what can be the possible actions. I will still add all updates

My Experience or Feedback with Myntra Some of my frnds and family member suggested me to try Myntra online app for the shopping experience, so I tried it 1st time and the order which i place was approved and after a day so it was cancelled. they gave me a unbelievable excuse that the product was not upto the mark and to cover up there mistake they gave me a discounted coupon. 1. we are buying there products bcoz they are offering it in a discounted price not with the discounted coupon in exchange of compensation. 2. All those people who are paying for the service in advance before there product reaches us and after that we dont get what we need its really frustrating 3. Myntra App is bug and when ever you will try to place an order it will show you 3 or 4 are left as soon as you confirm your order, it will show your order was cancelled or out of stock 4. we are surfing for hours to get the perfect match and top of that your get cancelled and no apologies and worst part is that they think we are not aware about of shopping and there apologies will cover up. 5. I placed another order for shoes and that order was delivered to me after 9 days and I live only 50 kms away from the dispatched area.They printed the wrong phone number and I have only provided them one. 6. once again i collected my confidence ordered one more pair of shoe and i was wrong. They proved themselves correct that they are no more reliable and trustworthy. my order was dispatched and for next 10 days their was no update where the product was and when I contacted them through an email and after that they came to know that the shipment is lost. Can you believe again the same story apologies, discounted coupons and case was escalated to there escalation team and they were not able to reach me over the call and did not tried to contact me again and received an email stating your money is refunded back to your myntra online account. Once again i drafted a mail that i need someone from the escalation team talk to me And after 24 hours later a lady call me and again repeats the same tune we are sorry for the inconvenience blah..blah ..blah. she promised me that you will get your same order with the same discounted price and i will try to deliver the product ASAP. Now comes the dates and facts last order was placed on 18 july and the dilevery date was 29 july. now its more than a month 23rd August. no actions I want to add little more to this issue. we all customers are not dealing with online order and shopping 1st time we are doing it since 4-5 years. I gained trust with Flipkart, Jabong, Amazon etc. they never disappointed me . I NEVER faced any issue with the product or with the service. Myntra is earning money when we all are surfing for the product and you still dont buy anything and they refund our money to there cashback account app which is again there own bank account under which you see your cashback money is refunded. you will have refund your money back to your own bank account, then it is refunded. they are earning from us and showing us they care. "I LOST MY TRUST, MONEY AND MOST IMPORTANTLY VALUABLE TIME" I request each one of you please comment and what should I do and what can be the possible actions. I will still add all updates

I ordered a ucb shirt from myntra for my placements on 31 august which i got on 1st august. due to fit issue i returned the product so that i can get it exchanged with the product one size bigger. the product was picked up on 7th that too with much hassels and very irresponsible behaviour of the delivery personnel i was expected to get my money back within one week of pickup which unfortunately never happened and till now i am in a negotiation with myntra as to when i will get my product money back.

I have bought artificial jewelry from site .MRP was Rs.3806 and discounted Price Rs.850 .As soon as I received product, I realized that product is not upto mark and not value to money .Immediately I placed return request as it is mentioned in invoice you can return product with 30 days . Myntra has rejected request and mentioning that Jewelry is not a returnable product .I argued that it is not mentioned in product and when I bought It was not mentioned an y where .Moreover on your invoice it is showing 30 days return with no other condition. Myntra replied that in our FAQ it is mentioned that Jewelry is not a returnable product . I argued that it should be mentioned on product while buying, no one will first go and read FAQ before buying any product .It is clearly misleading buyer and giving wrong info to sell the product . Myntra denied all claims and saying we are not mentioning it on product but it is general return condition which we are showing in FAQ only . So guys don't get trap in Myntra like company who are not transparent to customer or buyer and become problematic while buyer try to return product . Shame on you Myntra.com .I got cheated and trapped .Try to avoid such companies who cheating buyer to just increase sell. Disgusting !!

This is to informed you that i have placed a order on 14th august with the order 90088129 on tracking shipment this id showing me delivered but it doesn't delivered to me till now nor i get any call from your side at my door. I have already paid the money as well .. Kindly help as soon as possible

I ordered a shoe from MYNTRA. due to mismatch of size i ordered a replacement, but due to my hectic travelling schedule the box in which shoe was kept has been misplaced. the company says they will not return the shoe without box. but the box was not the original adidas box (it was simply written myntra over the box), this means the company can produce as many boxes it can. and also there is a probability that a fake product is supplied by the company as the size 8 fits me perfectly of adidas brand, how can this shoe does not fit me? also the company is not providing the original box. the company should change my product or refund my money back. and i am not gonna shop online further because of vague company`s policy.

Myntra is selling single hand glove(only for one hand ) just to make the price look cheaper. I have recieved only one right handed glove and then through customer care i got to know that myntra is seperately selling right hand and left hand glove in order to make sure that if one has purchased a right handed glove then by default one have to order a left hand glove. Who knows tommorrow myntra will start selling a pair of shoe or socks seperately which means we have to puchase a left foot shoe and then a right foot shoe seperately if both are available. This is the most childish flop ideawhich had been thought by an unknown genieus in myntra.

My order no. is 90024130. I had ordered MANGO Maroon & Black Printed Hirt Garnet Top n recd altogether some different product of same brand. N when I sent the pics of order recd. Myntra started harassing me by asking bar code. While I had already sent the pics. They r not able to provide the product as I believe that the product is out of stock n still was on display. They r not able to honor the delivery n seeking excuses n started harassing me. My money is with them. I ordered one more product sisley navy cropper trousers n requested for exchange of color. Now they say they don't have policy. Whereas in their online exchange service..it's mentioned that 'did not like the color'.it's has happened many a times in the past that they deliver the wrong product. It's high time n seek ur intervention. Thanks & regards

I purchased roadstar shoes and it was delivered on July 2nd, 2015 . I don't use it for few days. After wore it for 5-6 times, I found that cloth material teared and out of sole. This shows a very poor quality of your product. I tried many times to registered a complaint against your product and services, but unable to find out your email address or complaint register site. I am deeply disappointed with your product and services. Also I don't want a new pair of shoes, I just only want that your representative comes to my place and take this poor quality material shoes, I don't want to use this kind of poor quality shoes . Tushar beriwal Email - [protected]@gmail.com PH no. - [protected]

Details of orders I have given on 2nd august 2015 in my order list is not being able to see. It has not been delivered yet to 781301. It has not been cancelled nor return too. It was a shoe from puma and a t shirts at a total cost of Rs.1048. Not even a message is given to track the delivery Details. Order given was Puma shoe (55% off) + Tshirt with all total Rs.1048

My order ID is 89067337 Code is 697512 I want to exchange my product with L size but having no pickup services but earlier having the pickup services so plz could u help me for exchange my product My exchange address is h.no.1841 sector 14 Hisar 125001 I am the regular coustmer and my product is as new

My Return ID: 6166489 I am buy two times brand jeans with Myntra.com but both time product not original one I buy killer and another john players. Both time colour is fade if the product is original then colour is fade. When i want my money back in my Account they refund me only 738 but buy time I am pay 939 Rs, why return me 738 amount. Please guys don't shop with Myntra.

I bought few products from myntra. I Wanted to return 2 of them because of some size issues.He called me saying that he has to pick up the return order and when I reached there saying that I want some time as I have to get them from luggage room of my office. He refused to wait and said I will not wait and left. If myntra cannot keep going service providers, then there is no use to run such big companies with such efforts.

My order no 88067078 Dtd 21.07.2015, I have booked shoes and it was suppose to be delivered by 30th July 2015, but still I have not received the product . I am doing regular follow up with Myntra but no one is able to answer exactly when i will receive my product, every time i am getting different answer. In the reply of my first mail dtd 31st July 2015 they said it will be delivered within 2 working days, then in second mail dtd 8th Aug 2015 they said will be delivered by 8th Aug 2015 and in your last mail dtd 8th Aug 2015 they said will be delivered by 13th Aug 2015 that is also no confirmed

Sir my name is abhishek bhati and i ordred 1 jeans from myntra.com but i am not satisfied to that product so i return that jeans on 5 august 2015 but till today i not get a single email and payment from myntra.com my oreder no. is 88335920 MY return id is: 6036376

OK.. I had made an order from Myntra and it was a gift wrap being sent to my friend. Inspite of my confirming again and again to customer care that its a gift wrap. An tax invoice was sent. Were as customer executive confirmed that no invoive is sent. Very bad expreience. There were two packages. I again called them after first gift was received that pls make sure that invoice is not there on second gift. But it was still there....