Myntra.com Complaints & Reviews

hey i purchased a bag(adidas neo) for rs 1699 and i returned the bag my return no : 5063160 they transferred the money to my myntra account i want that money to be transferred to my bank account my bank acc no :[protected] my ifsc no :hdfc0000751 cust id : 35205583 account holder : D jayanthi email id: [protected]@yahoo.com

I had ordered a bag a couple of days back . When they tried delivery I wasn't home but I received no phone call . I did receive a mail saying they will try again in he next day . I got no phone call the next day nor did anyone show up at my doorstep . I received a mail again saying we have cancelled your order . I called your customer care and they were of no help . You people have pathetic service and I will never order from you people again . Thank you for nothing and for wasting my time . Good work .

hi i booked order on 21 june 2015 . myntra.com expected delivery date was 26 june. but product was not delivered and there were no any tracking updated. when i called on 25 june to customer care and told till date there were no any tracking status update. he was given me assurance product will deliver as per expected date and he said product reached there but not status updated because of courier service is myntra it self. as usual myntra not delivered product on 26 june i called customer care so he assured me if product come delivery center then they will deliver today itself. but they only updated tracking at 3.45 PM. product is at delivery center. very poor delivery system i faced 2 times this problem so i recommend to all of you dont bye on myntra better to go other good shopping sites.

I had purchased an item with Myntra 1month back with an option to return within 7 days. I did return the item as suggested by them. They say they have refunded the amount on 30th May, but till today, i have not got a refund. For their verification, I have also sent my bank statement. Each customer support person escalates the issue whenever contacted 24 hours. I am fed up of their policies. Request you to kindly support

I had ordered a sattika brand saree from myntra.The saree delivered was without any tags and also I was unhappy with the quality of the product and hence filed for the return of the product. The myntra agent who had come to collect saree said he cannot accept the return since I had disposed off the polythene cover of the saree which had bar code on it. The return policy of myntra says the product intended to be return must be unused and untagged and in the original state which I have absolutely retained. No prior message was intimidated regarding the polythene cover with bar code. The customer care people did not attend my complaint properly and easily told me that I should expect any return amount for the product . This incomplete information is a troublesome for customers. I request the complaint to be attended and investigated upon.

My complaint is regarding the refund of the payment amount Rs 4066 for order no. 83303859 and 83303573. My order was not successfully placed by myntra but the amount got debited from my account using net banking services on 1st June, 2015. I had immediately contacted their customer service about the issue and as per company policy was asked to wait for 7 to 10 business days. When I hadn't received any response neither the refund amount I contacted Myntra. I had a conversation with one of their executive, Miss Jyoti, I was told that my complaint was closed because the payment was not with Myntra. Without my consent the complaint was dropped and I didn't even receive any official email. I checked with my bank and they confirmed me that the payment is with Myntra. I was sure that the customer executive never registered my complaint and Myntra denied about the order or any amount credit. When I reported to Myntra via email, they apologized and said they will look into the matter. I have been having email conversations with them with the subject line " Payment / Refund: My order failed at payment but amount got debited [Incident:[protected]] " .Its been more than 3 weeks but still I haven't received any positive response either through email or phone call. Every time they keep on stating in their emails how sorry they are for causing trouble and keep on seeking for more time( 3 business days usually)in order to talk to their finance team. I attached my bank's account statement showing the successful transaction and the valid proof from the bank and they promised to resolve it on top priority basis within 1 business day. I have lost faith in their customer service so I hope consumer forum will be able to fastrack the refund issue.

Really you just cheated me . Your costumer service is very disgusting? You take your coupon and I need refund of 300 in my bank account. I am regretting why did I purchase with Mynta? I am going to take a legal action against your company as you cheated me telling a lie.One of your costumer on 15th june that you will be have the coupon of 400 rupees that will be applicable on each and every item on myntra and I have recorded that audio conversation wich occurred between me and your costumer suppport . On 17 the june I checked the coupon which was applicable to all items. Now you are restricting the application of coupon which means that you just cheated me which is not acceptable. Still I did not get the refund of one item of the return namelyAlessia74 Women Rust-Coloured Wallet Rs. 166. and surprisingly again I am getting the mail that reverse pickup for this item has been scheduled which is so disgusting that after completion of return you are arranging reverse pickup for same. very very poor service provided by you. very disappointing and frustration occurred to me feeling depressed and you have to pay for that surely.

The 'guess the 10 brands and win' contest is faulty as for the first dress, I know that the brand is Dressberry but it was not even there in the options. What kind of a scheme is this? No one can win if the correct answer is not even there in the list. Please answer my query.

i ve ordered a jeans and it dint fit me well so as per myntra returns instructions i have self shipped the product to adress provided by myntra a week ago and now im seeing that my order is "queued for return self ship" order id:83063894 return id:5159555 plese kindly consider my complaint and refund the amount to the benificiary bank account which has been submitted to myntra...

I have order couple of things during 80% flash sales but till today its not delivered to me, i got many text msgs from ekart saying your order is undelivered tomorrow it will re attempted. I called ekart also but they said they have returned the products . Its annoying . I will make sure i never chose myntra again nor my friends & family .

The delivery people have not bothered to get in touch with me for the delivery, they called once and i missed their call but they never bothered to reply to my calls. They then state that i was not available. Later, the next day they are to deliver the products, despite of 100 calls no one is answering and i still havent received my order

There were 1 return namely Return ID: 3448747 of the amount Rs. 885.16 Rs It has been 6 months now and 15 emails and Calls have already been send for same refund amount. Myntra never refunded me for the Return amount till date. They have not been able to find it and give me any answer. I have returned one Puma floater purchased from Myntra on date 3 Jan 2015, I have requested Refund for that Product. From the side of Myntra, it is reaffirmed that refund has been done to my bank account on 30th Mar 2015. But, I have not received any amount. I have also checked with my Bank and they have confirmed the same. Monetary Loss- 885.16 INR is the cost of the product and other economic expenses done to communicate with Myntra.

There were 1 return namely Return ID: 3448747 of the amount Rs. 885.16 Rs It has been 6 months now and 15 emails and Calls have already been send for same refund amount. Myntra never refunded me for the Return amount till date. They have not been able to find it and give me any answer. I have returned one Puma floater purchased from Myntra on date 3 Jan 2015, I have requested Refund for that Product. From the side of Myntra, it is reaffirmed that refund has been done to my bank account on 30th Mar 2015. But, I have not received any amount. I have also checked with my Bank and they have confirmed the same. Monetary Loss- 885.16 INR is the cost of the product and other economic expenses done to communicate with Myntra.

Hi, I am tanya bansal, a registered and regular visitor of your online shopping website. Your discount offers are totally great, but what's weird is why are you offering such exquisite discount on items which are out of your stock. I mean what for is this discount for when you don't have it in your stock. I added 4 items in my cart, and surprisingly all of them were not in stock. This is really disheartening. Kindly work upon it or...

Hi, I am tanya bansal, a registered and regular visitor of your online shopping website. Your discount offers are totally great, but what's weird is why are you offering such exquisite discount on items which are out of your stock. I mean what for is this discount for when you don't have it in your stock. I added 4 items in my cart, and surprisingly all of them were not in stock. This is really disheartening. Kindly work upon it or else you'll end up loosing your customers. Reply to this complaint on my email address - [protected]@gmail.com

What the hell are you doing .why the app is not working from morning xfrom the beginning of the sale i m trying to open the app but till now it us showing.please wait ur shopping will begin shortly.what the hell are you doing from morning.repair it immediately...

I was shopping in myntra app in between i was told to wait for 20 mins because there has been a rush. After 20 mins again the timer started 20 mins and it happened thrice. I am stuck for an hour waiting in queue. This is because of the sale but if myntra can't handle such a huge sale then it shouldn't do one. Either do the sale in a fair manner otherwise don't do what ur aren't capable of.

I ORDERED TWO PRODUCTS FROM THE SITE I CHECKED THE PRODUCT SO ONE PRODUCT ON DUST AND SECOND ITEM WEAR BUT IS TOO SMALL SO I WANT TO RETURN BOTH PRODUCT BUT COURIER BOY GIVING SOME ARGUMENTS AND NOT TAKING THE PACKET MYNTRA NOT RESPONSE LONG TIMES AND ITS EXECUTIVE ALSO SAID TO OUR COURIER BOY IS COME ON NEXT DAY PIC THE PRODUCT NO BODY COME MY LOCATION. AFTER MANY MAIL SENT BY ME MYNTRA SAID TO ME SHARE SOME PIC OF THE PRODUCT I DO SAME. AFTER SOME TIME THEY SAID TO ME SHARE POLYTHENE AND TAGES OR BAR CODE PIC SHARE I AM VERY UNHAPPY AND PUZZLED THAT 'S SERVICE ALL THESE WEBSITE RETURN POLICY TOO GOOD AS COMPARE TO MYNTRA

There were 2 returns namely Return ID: 4901795 and Return ID: 4901791 of the same amount. of 1225.03 Rs It has been 10 days now and 10 emails have already been sent Order number 81218259 and 81214994 I have received a refund for one return but the other return is still pending. Myntra never refunded me for the other Return ( I never got a message also) They have not been able to fidn it and give me any answer I want my 1225.03 ASAP. It is my money and i wont leave it

Trying to exchange my priduct on the myntra app but when I hit the submit button an error occurs saying, 'error placing exchange request, please try again after some time' though I've been trying submitting my exchange request since a few day now. Have also updated my app to the latest version... Plz fix this