Myntra.com Complaints & Reviews

Hello Sir. I ordered for Reebok shoes Approx Rs.3229.15 and i got different company cheap product. I was already escalated many time but still waiting for resolution. Every time they denied to give resolution and informed that we was shipped a proper product as per the hub update. I was already informed that i got a wrong product and if you committed so please provide snap shot but i don't know where mistake created your by your end like by hub, logistic or courier boy etc. Lastly called on myntra no. and talked with the Sr. Supervisor Akhil and informed please transfer that call to your manager and his manager denied to talk with me as per the executive update he is busy in meeting. I am also working in news media and i am also escalate that issue with our team because i want to escalate with all other customer who also facing a same issue because i want to escalate my case with the all other customer to create big bond that reason i am escalating there also. So pls help me i am also a loyal customer and i dont want to leave myntra without refund my money. Its is our rights.. Order No[protected] My all complain Id - [Incident:[protected]], [Incident:[protected]], [Incident:[protected]], [Incident:[protected]], [Incident:[protected]], [Incident:[protected]], [Incident:[protected]], [Incident:[protected]], [Incident:[protected]], [Incident:[protected]], Incident:[protected]], [Incident:[protected]], [Incident:[protected]], [Incident:[protected]], [Incident:[protected]], ETC... Ajit - Ph. [protected] : Delhi.

Sir my order no[protected] for nike lunar ultimate (AWB NO-[protected]) placed on[protected] has not delivered till[protected] & now i received a message that. My order has been cancelled but not a single attempt was made to deliver my order by the courier company & not a single call was made to me so i request you to pl. Deliver my order

I had returned one order placed with myntra. However there is no pick up arrangement. I have called customer care almost 5 times to know why the order is not picked up. Customer care says they will pick up and no e-mail or confirmation from them thereon. Order No[protected] Customer Name- Pooja Abbott Phone No. [protected]

I have brought one pair of shoes online from myntra.com in Rs.928.. ...and I don't like the fitting so I returned it...then I brought a cap of rupees 353 approx.. according to myntra return policy... They do are not returning my remaining cashback... They harassing me a lot.till date . I have called them many time...they justbsaid ..it takes 3, 4 working days...but it goes so long... Tell me what should I do.. Well my mobile numr is [protected]..that is registered with mynyra..ID ..

Sir I had bought hrx sweater from myntra and I created return policy and myntra pickup boy Mr.Rohit Kumar picked it. After sometime company inform me that is product is changed and back to me but when I open it is different product. Too old and bad

HI, I have returned a product of ID 10137685 and the cost of the product is 599/- and I returned the product on NOV 25th 2015. But till now the money is not credited to my account. This didn't happen to me in any online shopping website but here its quite frustrating. Hence I request you to consider this issue and make the transaction asap. Thanking you,

I have ordered one dressberry red jacket from myntra...delivery time mentioned in the product deliver time and information is 3 days. When i made the payment of 1399 on 30th of november ... Then i have rcvd one email that product will be delivered by 5th december almost after 5 days ... I have ordered for some one else not for me i m in delhi and the address i have mention to my frnd in chennai. He left chennai on 4th of december.. i called up myntra to cancel my order but the executive said we cannot take ur cancellation request for the same as iten has already dispatched. There is no one on that adress anymore to rcv that parcel.. i have made req again n again but they never listen to their customers ... I want my refund asap. My oreder id is 97930762

I bought Fastrack aviator sunglasss from myntra app. It was delivered timely, but was in extremely small size. So, I proceeded the return and the guy come to me and denied to take the product back since the rate of the product doesn't match with the invoice. I tried to make him believe that it is the only product which I received from myntra. But he talked rudely and fled away. I, then contacted to support team and a pre written mail I received that I will be contacted soon. But it has been 5 days today. No one from myntra called. I assure you guys, this site is a typical Indian shop like which care until you buy. Doesn't care at all if want to return or exchange your product. Worst myntra.

My order number :97733268. I got one mail from myntra that your item is delivered. I heaven't received my item .then I tried tracking order it also showing item delivered.I made payment online also.Then I tried to call myntra customer care many times. they are telling we will check it and inform you, then no further reply coming .The order shipped threw IP.Item delivered is of fake news. I want that product as soon as possible, I need refund

Reference: Order No. 95494465 I had placed an order through myntra app for 4 sarees but due to bad material i had refunded all the sarees. While placing the order i had made a payment of Rs. 8, 367 but the amount refunded on cancellation was Rs. 8, 366.73. I mailed them several times and even shared a screenshot with them showing that Rs. 8, 367 had been paid but they are not willing to refund the balance amount. They had rounded of the amount to nearest rupee at the time of making payment and have now retained the amount with them. I have even shared another screenshot which shows that there are calculation mistakes made by the app.

I have provided a return slip with signature of the courier man who took the parcel from m and it has been a month they are giving lame excuses of not getting the product as at my end i have even provided them the proof of pickup reciept..disgusting customer care just delaying my complaint instead of resolving it

The customer care number they have provided is of no use. I wanted to change my address of delivery. I gave them a complaint about it just after placing order. They said they will contact us within 24 hours but instead they already shipped it. And now when i call them no one picks. I have already paid online. Now if i get a defected product, mark my words, i will close this whole myntra website. You will be in trouble. There have been so many complaints already about myntra. So closing this whole business won't take much time.

I called myntra multiple times for return of my product. There was no pick up of order for almost more than a month. Please guys take care next time you order from myntra.

Customer service is too poor. They just tell you that it will be picked up in 72 hours just that. Zero customer service.

I have still not got refund. Item has also not been picked up yet.

Hi I return the clothes on 6 Nov and 15 November 2015 after that I get a massage from myntra that they refund my money, with customer care also I checked that it must be return in my bank account but still after 10 working days this amount doesn't reflect in my account.
In return order details are as follows:
Item (Tshirts) Return date Return ID
Green Us polo 6 Nov[protected]
Black Us Polo 15 Nov[protected]
Red (Roadstart) --"[protected]
Blue (-- " --) -- ""[protected]
Black Grey strips -- ""[protected]
Black ( -- "" --) -- ""[protected]
green ( -- "" -- ) -- ""[protected]

Hi,

Why I am not getting my refund money, when I returned the product when handed over was in the same condition as I had received it.and courier boy checked and confirmed. This is not my fault if it goes missing after that by courier boy. Therefore, I want my refund money.

My order number[protected]
and Return Number: 7319455

Kindly resolve my problem. Otherwise I don't have any option but to go in consumer court.

Regards
Shweta Rani

I had placed an order but later on i refund the order and got amount in my myntra account and i requested them to transfer my money into my bank account and they promise to trasfer money on 1st of oct 2015, till now it didn't credited in my account . and they are still wait for some months. my id is [protected]@gmail.com, hoping for a quick action from your side

I ordered 1 shoes from myntra and I got size problem so I returned it back and they said me that your cash will be added to your myntra account and still I dint get any cash in myntra if your company is so cheap then go and sit in the road like poor people... don't make people fool to shop in your app

Im unable to book any product from the myntra app. though i give my login and password im unable to login. Jus get a msg everytime saying oops! thers's a problem pls try again later. I was asked to take a screenshot of the page and send but dont know where to attach it. Getting fedup coz I love myntra products and have purchased earlier but unable to do now. Not even possible to add products to cart or use buy now option. Was asked to clear cookies & cache and re-install the app but everything has proved futile. Pls check on this & sort out the issue at the earliest.

Rudely behavior to me econ seller nd head Netu in muzaffarnager maine ek package order kiya nd main kisi reason se pay nahe kr paya to WO seller muzko bolta sir ye order aapka cancel ho jayga Maine bola muzko nahe krwana h but uske baad mera package mere pass nahe aaya vha ka head WO muzko bolte h ki myntra 3 attempt krta hoga per m 1 he deta hu bol raha h

I have returned 2 of the items under Order No: 94980756. Myntra updates say that refunds have been successfully processed at their end on Oct 15 and Oct 17 but now after more than 10 business days the refund is not credited into my bank a/c. Every time I follow up on this, I get the reply that they have processed the refunds. I have shared my bank statement screenshot too twice to validate that I have not yet received the refunds. This really disappoints me as I have been a proactive customer at myntra. Request you to kindly look into this as such carelessness would lead to nothing but losing out your customers and the word of mouth leads to a major further customer loss.