Myntra.com Complaints & Reviews

Myntra is selling single hand glove(only for one hand ) just to make the price look cheaper. I have recieved only one right handed glove and then through customer care i got to know that myntra is seperately selling right hand and left hand glove in order to make sure that if one has purchased a right handed glove then by default one have to order a left hand glove. Who knows tommorrow myntra will start selling a pair of shoe or socks seperately which means we have to puchase a left foot shoe and then a right foot shoe seperately if both are available. This is the most childish flop ideawhich had been thought by an unknown genieus in myntra.

My order no. is 90024130. I had ordered MANGO Maroon & Black Printed Hirt Garnet Top n recd altogether some different product of same brand. N when I sent the pics of order recd. Myntra started harassing me by asking bar code. While I had already sent the pics. They r not able to provide the product as I believe that the product is out of stock n still was on display. They r not able to honor the delivery n seeking excuses n started harassing me. My money is with them. I ordered one more product sisley navy cropper trousers n requested for exchange of color. Now they say they don't have policy. Whereas in their online exchange service..it's mentioned that 'did not like the color'.it's has happened many a times in the past that they deliver the wrong product. It's high time n seek ur intervention. Thanks & regards

I purchased roadstar shoes and it was delivered on July 2nd, 2015 . I don't use it for few days. After wore it for 5-6 times, I found that cloth material teared and out of sole. This shows a very poor quality of your product. I tried many times to registered a complaint against your product and services, but unable to find out your email address or complaint register site. I am deeply disappointed with your product and services. Also I don't want a new pair of shoes, I just only want that your representative comes to my place and take this poor quality material shoes, I don't want to use this kind of poor quality shoes . Tushar beriwal Email - [protected]@gmail.com PH no. - [protected]

Details of orders I have given on 2nd august 2015 in my order list is not being able to see. It has not been delivered yet to 781301. It has not been cancelled nor return too. It was a shoe from puma and a t shirts at a total cost of Rs.1048. Not even a message is given to track the delivery Details. Order given was Puma shoe (55% off) + Tshirt with all total Rs.1048

My order ID is 89067337 Code is 697512 I want to exchange my product with L size but having no pickup services but earlier having the pickup services so plz could u help me for exchange my product My exchange address is h.no.1841 sector 14 Hisar 125001 I am the regular coustmer and my product is as new

My Return ID: 6166489 I am buy two times brand jeans with Myntra.com but both time product not original one I buy killer and another john players. Both time colour is fade if the product is original then colour is fade. When i want my money back in my Account they refund me only 738 but buy time I am pay 939 Rs, why return me 738 amount. Please guys don't shop with Myntra.

I bought few products from myntra. I Wanted to return 2 of them because of some size issues.He called me saying that he has to pick up the return order and when I reached there saying that I want some time as I have to get them from luggage room of my office. He refused to wait and said I will not wait and left. If myntra cannot keep going service providers, then there is no use to run such big companies with such efforts.

My order no 88067078 Dtd 21.07.2015, I have booked shoes and it was suppose to be delivered by 30th July 2015, but still I have not received the product . I am doing regular follow up with Myntra but no one is able to answer exactly when i will receive my product, every time i am getting different answer. In the reply of my first mail dtd 31st July 2015 they said it will be delivered within 2 working days, then in second mail dtd 8th Aug 2015 they said will be delivered by 8th Aug 2015 and in your last mail dtd 8th Aug 2015 they said will be delivered by 13th Aug 2015 that is also no confirmed

Sir my name is abhishek bhati and i ordred 1 jeans from myntra.com but i am not satisfied to that product so i return that jeans on 5 august 2015 but till today i not get a single email and payment from myntra.com my oreder no. is 88335920 MY return id is: 6036376

OK.. I had made an order from Myntra and it was a gift wrap being sent to my friend. Inspite of my confirming again and again to customer care that its a gift wrap. An tax invoice was sent. Were as customer executive confirmed that no invoive is sent. Very bad expreience. There were two packages. I again called them after first gift was received that pls make sure that invoice is not there on second gift. But it was still there....

During their big sale time I was trying to make purchases the transactions couldn't get through and order was declined while they charged my card for the amounts. After receiving my statement i was surprised to see those charges and called up my bank they confirmed that the merchant has claimed the amount so I have been charged, they provided me the transaction details as well. Post this I call up myntra customer service and they were not able to establish that any order was placed for these amounts and out rightly wrote on a mail that they have not recvd any such amount. Then after these 10 days of ping pong with myntra I write back to my bank and then they provide me documentary proof that myntra has claimed the amount. Am surprised how much fraud is this website committing and charging people without delivering anything. I want to take this up legally now for the amount of harassment they have caused me.

This is in reference to the product I ordered in around 20th July 2015 ( Cobblerz Women Brown Pumps, size - UK6, Order ID: 87700372 Shipment ID:[protected]. After I received the product, I found it to be a size bigger after trial, during the trial I noticed there were some faded white marks on the sole of the shoe, I ignored and tried to see if it fits, which later caused very thin, hairline like scratches underneath. later, when I ordered for an exchange with the same product, just a size smaller than that (UK5), Your delivery boy (Raj Kumar) refused to take back the older product due to those faded white marks, which was hardly that visible. I spoke to one of the customer care executive she guided me to send an e-mail, including the picture of the product, now that e-mail address is not valid, so I am enclosing the pictures with this mail, judge it for yourself and kindly process my order for (UK5 -Cobblerz Women Brown Pumps ) as soon as possible. The Exchange Order ID is 26224890.

The product which I bought, after trying it out at home, was found to be one size smaller than the size which I actually wear. Mailed Myntra.com to exchange the product with the one size larger than the one bought. They refused to exchange/refund it quoting that my pin code does not fall in their area of refund/exchange. Yet they can deliver their products to my pin code, but cannot send the same delivery men to take the product for refund/exchange. This type of customer service is provided by Myntra.com???

I ordered a product from myntra. Which was delivered to me but i didnt like the quality of the product so i request to return it on the same day. The pickup man came after 3days and he denied to take the product back with the reason price tag was not available. I tried convincing him but he just left. Then i contracted myntra helpline and provide them with the photos of the product and even with the bag in which it was delivered with all details. Now they are not processing my return.

Hi, I bought 5 T-shirts from myntra.com of which 1 T-shirt was defective and so i request to return but they are not giving any response, 2 T-shirts i returned due to fitting issue but they haven't refunded money yet. Kindly solve the iisue

I purchased two products (Order ID:[protected] during their Season Discount sale of 70%-75%. They cancelled my purchase and sent me an email on 23/07/2015. I didn't know about the email until today (27/07/2015) when I was searching for a very important email from a business associate. When I called up the customer care they informed me as there was a bandh on the 23rd July they have sent the product back to the company. I told they should have called me the same day and inquired as what they should do but said they don't have such a policy and they weren't ready to send me back the product again and wont budge from their stand and kept my money in their wallet. I requested a refund to my bank account. I won't be ever downloading their app again and refrain everyone else here (friends, family and colleagues) to do the same and they'll listen to me cause I am their next-door-neighbour IT geek. Paul

I have requested for a pickup of my product and then on next day a guy come from myntra took my product gave me receipt of the pickup.I waited for my cashback amount to be refunded but it didnt.Then after two days another guy come from ThE FRAUD Myntra and told me that he came for the pickup then i told him that i have already returned the product and i have pickup receipt he said no the pickup has not been done yet. When i checked in my account in Myntra app in the return category its showing that your pickup has been cancelled because 3rd attempt also failed. The thing is that product has been already returned few days back but after that another guy comes for pickup plus i my return section its showing pickupn failed.Is this the manner to treat a customer.???? I am having the worst experiene of my online shopping. ITS A BIGGG FRAUD for customer. WRONG INFORMATION ON THEIR APP. I WANT MY RS 1006 ASAP. Order NO:87415433 RETURN ID:5776404 ITS THE LAST SHOPPING FROM YOUR WEBSITE YOU FRAUDDD PEOPLE

This is with regard to return o[censored]CB shirt(order[protected]. Return was placed on 20th july and i got confirmation sms on 21st July from Delhivery that someone will pick up shirt. Shirt was picked up by courier guy and i was not given any slip and was told that sms confirmation would be sent. Till date there is no idea about the return order. I did not get sms and customer care also has no idea about it. he problem is that usually one gets a confirmation sms/ email that product return was successful. However, it has been 3 days and I have not got any confirmation. Also, courier person did not give any slip or confirmation receipt. Secondly, when I called next day I was surprised to hear from customer care executive that product return failed and they have generated a new return through myntra logistic. I explained to your executive that product was already picked up by Delhivery courier person then how can you say it has failed? Then i was told that same would be rectified. Today again i was surprised to see sms that return pickup was generated and myntra logistic person came to pick UCB shirt. He then said that if someone else came and picked up shirt then please confirm from Delhivery and Myntra otherwise return will not be processed. I again called your help line and explained to senior supervisor Mr. Ravi but again no action has been initiated. Could you please tell me when action would be taken??? Lastly one of my order had failed due to payment gateway error on your website last week due to which INR 2, 047 got debited from my account. However, till date reversal of money has not happened. I was assured by EOD today I would receive refund but in vain. I am really shocked this kind of serice from Myntra. I understan you had huge sale offer due to which there is a lot of consufion but this kind of system glitches are seriously not acceptable. Could you please provide resolution on both cases on urgent basis??

I recently purchased products from your website myntra.com but the product shown on the site and the actual differs, the quality is very bad. I have been calling on your helpline no. +[protected] but no one is answering there. Plz contact on my number [protected] at the earliest

I recently purchased products from your website craftsvilla but the product shown on the site and the actual differs, the quality is very bad. I have been calling on your helpline no. +[protected] but no one is answering there. Plz contact on my number [protected] at the earliest