Myntra.com Complaints & Reviews

Hi, I would like to file a compaint against Myntra.com. I had Rs 1496 in my Myntra cashback account. My account was logged in through facebook, and due some unavoidable situations that account is disabled. I called customer care of Myntra and they told me to email us your new account where you want it to be transferred now. I sent the same and got reply that it is not possible. I am ready to provide them all the details of both my myntra accounts with my address proofs. But still, they are not giving me my money back. For simple login they have forgot paasword, but they should also have some recovery for facebook accounts also, if they have facebook login on their website. Neither it written anywhere in their policy for such situations. Please help me out. Waiting for a positive reply.

I bought three belts, I received product order no[protected] on 14 january, Today is 16 january, i wear a belt, after some hours, i seen my belt that was cracked, i was shocked, its worth rupees is 699. and company name is roadster and brown leather belt, i attached some pics. Please you will give me a new belt or refund my money.

I am looking forward to reply my quiry .
name Hardip singh.
Ph no- [protected]

i, b.vamsi krishna, received only one among two mast &harbour men charcoal grey sports formal trousers .Actually i had ordered two in quantity of same trousers. I got that packed in a myntra box but not with a sealed myntra cover.I paid amount rs1173/- through cod.

i order a pair of sandles due to small size i exchange it for different size i got a sms on 12th of jan dat its out for delivery but its not yet deliver my name is glen dias contact no [protected] my login id via email is [protected]@yahoo.com delivery person name is prashant and his mobile no is [protected]

I have ordered fila mens sandal on myntra.com They delivered the sandals on 29 and the when I opened the box sandals seemed to be the used one. I tried returning the product to myntra but they rejected the request saying that the I have used the product instead the delivered product is already used . I tried to return them on the day it is delivered but they are making fake attempts saying that you need to wait till order status on site changed to delivered. I waited till order status change but they took a long time to change the status and now they are saying that I have used them. Clearly it is an example of fake business, giving used products to customers. I will make a post of this on facebook also and try my best that this message must be sent to everyone.

This is the 3rd time in a row that my order has been auto cancelled even after doing the payment. If they don't have products in their stock than they shouldn't do the show-off of '80% Sale' and all those crap promotion emails and messages. OrderId[protected]> Auto Cancelled -> 12th Jan 2014 OrderId[protected]> Auto Cancelled -> 12th Jan 2014 I used to liked Myntra a lot and that's the reason I keep doing lot of shopping from this website. But from past few incidents, I am getting the feeling that they are not able to handle your customers anymore. I would like to request people to not waste their time in checking out products in Sale because that's just a 'Illusion'. They don't even have those so called 'Highly Discounted' products in stock. That's just to attract customers to remain in the competition from other websites. I am posting this on web so that the people come to know their fraudulent ways of fooling customers. Pathetic service. HIGHLY disappointed.

I had changed the address of my delivery and my delivery boy(Narender Singh [protected]) told me that the packet would be delivered the next day.
The next day, when i was expecting the packet, the Delivery boy (Narender Singh [protected]) didn't pick up the phone the entire day and on picking up the 10th call, said that he didn't have the packet and some other boy must have taken it. No message/call from any other delivery boy since morning! WHERE IS MY PACKET???!!!

Customer care told me that they didn't have any delivery status logged in their system! Horrible Myntra!
Will tell everyone in my office and facebook list to not use myntra in future!

I have ordered peter england sweater on 5 jan 2014 and order id is 70935259, I have received the parcel on 7 jan but i am not satisfied with the product so at the same day I have desided to return the product and I got return id i.e 3354076 but the thing is every day I am getting msg like today our courier boy will take the parcel from ur side but still now the courier boy manjunath([protected]) is not willing to take the parcel return if...

I am a very regular customer at Myntra and since a last few orders I am not satisfied with the quality. The quality of the tshirts have deteriorated and makes me feel you do not sell originals. Also the sizes that I buy at the showroom do not match with myntra sizes even though it is the same brand. For example if I go to a tommy showroom size S fits me perfect but when I ordered a tommy tshirt which I already have in a different shade. Size S was too small. Plus when I compared the cloth quality it was very poor. Similarly my last vero moda shirt cloth almost stretched double the size after a wash. I had only worn it once and now it's double my size. You can see in the picture that the tshirt is a M size but has stretched and looks like XL. Please do something about this. And I would like a refund as well, I am ready to click more pictures of the product and send as well. Stricter quality checks are required in myntra. Hope you take some action.

order number:25258916 i have ordered a reversible jacket from myntra.com and received it on 24, December . I returned it on the same day ( return ID:3200382) .On 27, December i got conformation from myntra.com, that i will get my refund on within 3-4 days, however i have not got any refund amount in my account ( Rs. 1047.1/- ) I have been talking to the costumer care for almost every day, they tell me to wait for 24 hours every time, i have provided every needed info about my bank account, but still no action has been taken yet.

I recently placed an order for a sweatshirt from Jack and Jones(Order No.[protected] of worth Rs.1046/- on January 6, 2015, but neither the shipment details nor the order status hasn't been updated yet. So kindly let me know about the order status asap...or refund the money back if the product is out of stock. Send the order status to this email address [protected]@gmail.com

Sat Jan 03 2015 Refund on cancellation of order[protected] I placed this order as a mistake in size from medium to small. The same with correct size has been ordered and shipped. I need my money back to my bank account soon 559Rs. Am a regular customer and satisfied with myntra. Don't want any cashback offers. Need my money back to my account. I have already raised a request the same day and again. But still no response from myntra.

sir my name is ajay patil. my email id is ajay [protected]@145 .yesterdayi called agent about the delievery his arrogent behavour make me too embranced.actually it was my fault i called him on 8 pm ..but he should care whom he are talking.he also can talk gently about not tocalling late but he is not...his name he gave is shekh and his contact no. is [protected]...pls do action. and i also didn 't got the my orders...

ORDER 2 JEANS FROM MYNTRA.COM ON 19TH DEC WITH Order No[protected] BUT DUE TO SOME REASON I RETURNED ONE JEANS ON 23RD DEC WITH RETURN NO: 3182461OF AMOUNT RS.1151.8 AND 2ND ON 28TH DEC WITH RETURN NO: 3236670 OF AMOUNT RS.1267.04 . BUT BY COMPANY POLICY I DID NOT GET MY REFUND AMOUNT TILL DATE.

I have done my order on jan 3rd. Still jan 8th haven't got any update about my order.If i call customer care to get an update.They treat me like a beggar " Just wait for some time".Are you guys kidding me.If wont give a date when the order will be delivered or no information about it. Just to get do i have to wait for 48 hours.this is F..cking shop. My order id : 70749883 If you need a month to purchase and deliver please cancel my order

I am trying to return an item purchased from Myntra.com. After registering my return request they asked me to ship the item to an old address in kannur from where they have moved out. Now due to the size problem of the product i came to know of the problem, myntra wants me to resend the item to a new address. They are simply harassing me with the return and also not processing the refund money. my order id: 24620949 florina women navy floral printed flat shoe(BN-1130-N)

Hi, I had worst experience and I never seen such site forever. They declared the offer that EORS(End of Reason Sale from Jan 3rd and 4th) and published in All sites and newspaper. But, At the time of ordering and products were not available what ever I am looking it.Then finally struggled and placed the order(Order ID:[protected] with 3 products and got confirmation as "Order successfully Placed"(refer Screen shot).I was waiting for sms from myntra too and assumed that due to network issue and might not received sms from them.I went and checked in online and status was shown as "Queued". Today morning I got email from myntra stated that "Your Myntra.com order has been cancelled" suddenly without my knowledge and any prior intimation, I got surprised as well, since I did not cancel any order which I eagerly ordered the products for my wife and kid.I was much worried and called customer care and asked them about cancellation and simply they answered that order cancelled due to technical issue and not able to process the order again.Then I asked them to transfer the call to higher officials and replied that they also wil tell the same answer.I dont know how they cancelled my order without my knowledge since I got the confirmation message and status also showing as "queued" in online account as well.They them self taking order and cancelling it and fooling me. It seems myntra is very worst online shopping site and we dont know about order will placed or not.So dont trust them and belive their fake offers which is not real one.using our laziness and money and they are trying to fool and cheat us. Better go and purchase in some other genuine online shopping portal instead of purchasing in worst myntra.com Myntra site also not good and working properly, then customer support also helpless and answerng the same thing to us again and again. Finally, I would not recommend to anyone to go myntra.com and purchase with them, since we dont know when will they cancel our order without our knowledge, Thanks Selva

Hi, PFB attached the box along with the wrong product. I have ordered puma shoes and got cheap ladies jacket from myntra with order no[protected]. I have sent mails to return and exchange or refund my money back with proper pics.But they are playing with me and denying to give right product and money.So hoping forward to your response and give me justice. Thanks, kishore kumar panda. ph no-+[protected]

I am trying to return an item purchased from Myntra.com. After registering my return request they asked me to ship the item to an old address in Mumbai from where they have moved out. Now due to failed delivery attempt of the product i came to know of the problem, myntra wants me to resend the item to a new address. They are simply harassing me with the return and also not processing the refund money. Please help

I placed an order worth 1824Rs today morning. I did not get the order id and tracking id. Amount got debited but did not receive any email or message. if the product is not available, cancel the order and refund the money. I have already a ticket with Myntra[protected]. Kindly get this checked.