Myntra.com Complaints & Reviews

sir my name is ajay patil. my email id is ajay [protected]@145 .yesterdayi called agent about the delievery his arrogent behavour make me too embranced.actually it was my fault i called him on 8 pm ..but he should care whom he are talking.he also can talk gently about not tocalling late but he is not...his name he gave is shekh and his contact no. is [protected]...pls do action. and i also didn 't got the my orders...

ORDER 2 JEANS FROM MYNTRA.COM ON 19TH DEC WITH Order No[protected] BUT DUE TO SOME REASON I RETURNED ONE JEANS ON 23RD DEC WITH RETURN NO: 3182461OF AMOUNT RS.1151.8 AND 2ND ON 28TH DEC WITH RETURN NO: 3236670 OF AMOUNT RS.1267.04 . BUT BY COMPANY POLICY I DID NOT GET MY REFUND AMOUNT TILL DATE.

I have done my order on jan 3rd. Still jan 8th haven't got any update about my order.If i call customer care to get an update.They treat me like a beggar " Just wait for some time".Are you guys kidding me.If wont give a date when the order will be delivered or no information about it. Just to get do i have to wait for 48 hours.this is F..cking shop. My order id : 70749883 If you need a month to purchase and deliver please cancel my order

I am trying to return an item purchased from Myntra.com. After registering my return request they asked me to ship the item to an old address in kannur from where they have moved out. Now due to the size problem of the product i came to know of the problem, myntra wants me to resend the item to a new address. They are simply harassing me with the return and also not processing the refund money. my order id: 24620949 florina women navy floral printed flat shoe(BN-1130-N)

Hi, I had worst experience and I never seen such site forever. They declared the offer that EORS(End of Reason Sale from Jan 3rd and 4th) and published in All sites and newspaper. But, At the time of ordering and products were not available what ever I am looking it.Then finally struggled and placed the order(Order ID:[protected] with 3 products and got confirmation as "Order successfully Placed"(refer Screen shot).I was waiting for sms from myntra too and assumed that due to network issue and might not received sms from them.I went and checked in online and status was shown as "Queued". Today morning I got email from myntra stated that "Your Myntra.com order has been cancelled" suddenly without my knowledge and any prior intimation, I got surprised as well, since I did not cancel any order which I eagerly ordered the products for my wife and kid.I was much worried and called customer care and asked them about cancellation and simply they answered that order cancelled due to technical issue and not able to process the order again.Then I asked them to transfer the call to higher officials and replied that they also wil tell the same answer.I dont know how they cancelled my order without my knowledge since I got the confirmation message and status also showing as "queued" in online account as well.They them self taking order and cancelling it and fooling me. It seems myntra is very worst online shopping site and we dont know about order will placed or not.So dont trust them and belive their fake offers which is not real one.using our laziness and money and they are trying to fool and cheat us. Better go and purchase in some other genuine online shopping portal instead of purchasing in worst myntra.com Myntra site also not good and working properly, then customer support also helpless and answerng the same thing to us again and again. Finally, I would not recommend to anyone to go myntra.com and purchase with them, since we dont know when will they cancel our order without our knowledge, Thanks Selva

Hi, PFB attached the box along with the wrong product. I have ordered puma shoes and got cheap ladies jacket from myntra with order no[protected]. I have sent mails to return and exchange or refund my money back with proper pics.But they are playing with me and denying to give right product and money.So hoping forward to your response and give me justice. Thanks, kishore kumar panda. ph no-+[protected]

I am trying to return an item purchased from Myntra.com. After registering my return request they asked me to ship the item to an old address in Mumbai from where they have moved out. Now due to failed delivery attempt of the product i came to know of the problem, myntra wants me to resend the item to a new address. They are simply harassing me with the return and also not processing the refund money. Please help

I placed an order worth 1824Rs today morning. I did not get the order id and tracking id. Amount got debited but did not receive any email or message. if the product is not available, cancel the order and refund the money. I have already a ticket with Myntra[protected]. Kindly get this checked.

Hi, I am facing regular technical glitches on Myntra while shopping today morning at End of Reason SALE. This happened couple of times while going to the payment gateway and adding products to the cart. This is highly inconvenient for someone from being denied an entry to the site for over a along period due to high online traffic. This doesn't serve the purpose of keeping a off sale as the customer is being denied entering to the shopping site. Thanks, Akshay

I ordered two t-shirts worth Rs 942. After payment got successful, I haven't received any order confirmation from myntra neither via sms nor email. It is surprising that they don't have this in my order history too. I have my bank transaction as well as my cart screenshots after this happened. I hope myntra will take this matter seriously and process my order immediately or refund my money. I seriously feel cheated from a company which i liked the most in terms of consumer satisfaction.

Hi, i was promised a product over the phone from escalation manager of myntra, and i have given a assurance several times i will get the same product and size, however i told the manager there is only 3 stock of the product please make sure i get the product but later on the day another person given me a call, and he said we cannot provide you the same product as the product is out of stock, for me its unacceptable now they are saying to choose any other products on the same range, and i don't think its a god justification i have gone through several calls and wasted my precious time on them and today one of the another manger called me and tried to convince me to get another products i deny to choose any other products then he said he closing the complaint forcefully because there is no resolution for this which i think is unprofessional ism please now i am expecting a help from you . Thanks Mohammed Wasim

I had placed an order(Order No.[protected] on 31st December which was meant as a gift for my younger brother. I had opted for for 1 day delivery as I wanted to gift him this product as a new year gift. The very next day when I checked the status it said that the item went out of stock during processing. While till the morning on 1st, it was still in stock but was available at a higher price and in the afternoon after I checked my status, it...

I saw RDSTR Men Shirt yesterday its 899/- cost, i thought of buy that product and i added that to wish list also, but today that shirt price is 1699/- that too when i click offers its showing this product is already in best price its too much .don't cheat Costumer's please..

Dear Sir, I brought shoes from Myntra and it was deliver to me on 29th Nov, 2014. I am extremely disappointed at the quality of the shoes. With in a few day shoes get broken down. I called Myntra customer care at today morning and they told me replacement policy for only 30 days. I am really unhappy with Myntra. Can you please help me to replace this product. Order No. 23509843 Regards, Shyam +91-[protected]

Had requested for 3 refunds: 1)rs 1427 for return no. 3233658 and order no. 25049722 2) rs 744.28 for return no. 3177347 and order no. 25049722 3) rs 767. For Return No. 3145826 None of the amts have been credited in my bank account/ credit card till now. 2 of the payments were done from indusind credit card, and the customer care says we have credited it in deutsche bank card! I have attached thr proof of my account and credit card statement. Myntra ppl can open dere eyes n see clearly. This is how myntra's finance dept and cust care works! They havr harrassed me like anything, not gvg me the transaction no or screenshot of the transactions they have initiated and giving me a new excuse evryday.!

Booked pair of sweaters on 10th of dec 2014 for by brother on his birthday on 21 dec, on 29th of dec i got this mail Dear Showkat Kuchay, We are sorry that the Myntra.com shipment containing one or more products below has been lost on its way to you. We made all possible attempts to track down the package but have not been able to find it. This is a rare occurence and we apologize for the inconvenience this may have caused you. Disgusting service and unprofesional people in every department not at all helpful . I hope Mr . Bansal will pay my interest . DONT TRUST MYNTRA . Is this what is a billions of dollors company worth . ZERO CREDIBILITY ZERO ACCOUNTABILITY SHOWKAT KUCHAY [protected]

I have place an order for shoes on 8th of Dec 2014 and I received product on 11th Dec 2014 the shoes I received was not comfortable to me in terms of size and fitting after return request I received SMS that the courier company will take parcel from my home on 12th Dec 2014 between 2 PM to 4 PM. on 12th Dec 2014 I have call customer care to know the complete procedure they describe me entire process and I have packed the shoes with return form attached, Now since 12th Dec 2014 noone has come to recive the parcel in between I have write tons of email to customer care [protected]@myntra.com and called customer care so many times every time they are giving false commitments and they said they have escalate this issue to higher management but they are no where in term of service. Last email I have received from [protected]@mynra.com is as follows: Hi Jayesh, I understand, it has not been a very pleasant experience for you, however, I would request you to please offer another chance, so that, we can assist you. I would like to inform you that I have already escalated the issue to our concerned team and you will receive a call tomorrow from our end within 24 hrs. Your patience is highly appreciated. Regards, Adway Mitra Myntra.com Email us @ http://www.myntra.com/contactus Enjoy Shopping on the go with our new Mobile Apps. Download @ http://www.myntra.com/mobile/apps

I have ordered for size 8 (Order No.[protected] Yepme women Green Printed Casual Shoes (Code: 581137). Received size 7. I raised for a return online. The delivery boy raised an issue that it was in used condition. I raised the issue with customer care. Delivery boy came and collected the shoes. The status is:PENDING RETURN NO. DATE PLACED ORDER NO. STATUS [protected] DEC, 2014 24451496 QUEUED. I received a mail as follows: Response By E-mail (Jyoti Kiran) (28/12/2014 05.28 PM) Hello Sri Krishna, I understand your concern regarding the return request for the product "Yepme Women Green Printed Casual Shoes". As per the update from the concerned team, I regret to inform you that we are unable to accept the return of the above mentioned product. Hence, the product will be reshipped to you. Thanks and Regards, Jyoti Myntra.com Email us @ http://www.myntra.com/contactus Enjoy Shopping on the go with our new Mobile Apps. Download @ http://www.myntra.com/mobile/apps So, again I spoke to customer care. They told me within 24 hrs they will inform me the status. THIS IS VERY BAD ON MYNTRA side. Pleas do justice. Regards, D.Sri Krishna Priya

dear sir, i bought shoes from u on ord. dt. 20 july 2014. model : puma men white estio ii casual shoes[protected] Amount rs. 1503/- very short time the shoes is deffective, even i have lodged complaint since more then 50 days, but still no one is replied me to short out my comp. can i hope to solve my prob. Otherwise i am file case at cunsomer forum. plz reply within week thanks sanjay malviya indore mob. no.[protected]

My delivery is cancelled by telling me that their deliverer can't contact me and they also mentioned the person called me but I have not responded which is false and I have not received any calls regarding that I request you to provide justice and I want my order to be delivered