Myntra.com Complaints & Reviews

Hi, PFB attached the box along with the wrong product. I have ordered puma shoes and got cheap ladies jacket from myntra with order no[protected]. I have sent mails to return and exchange or refund my money back with proper pics.But they are playing with me and denying to give right product and money.So hoping forward to your response and give me justice. Thanks, kishore kumar panda. ph no-+[protected]

I am trying to return an item purchased from Myntra.com. After registering my return request they asked me to ship the item to an old address in Mumbai from where they have moved out. Now due to failed delivery attempt of the product i came to know of the problem, myntra wants me to resend the item to a new address. They are simply harassing me with the return and also not processing the refund money. Please help

I placed an order worth 1824Rs today morning. I did not get the order id and tracking id. Amount got debited but did not receive any email or message. if the product is not available, cancel the order and refund the money. I have already a ticket with Myntra[protected]. Kindly get this checked.

Hi, I am facing regular technical glitches on Myntra while shopping today morning at End of Reason SALE. This happened couple of times while going to the payment gateway and adding products to the cart. This is highly inconvenient for someone from being denied an entry to the site for over a along period due to high online traffic. This doesn't serve the purpose of keeping a off sale as the customer is being denied entering to the shopping site. Thanks, Akshay

I ordered two t-shirts worth Rs 942. After payment got successful, I haven't received any order confirmation from myntra neither via sms nor email. It is surprising that they don't have this in my order history too. I have my bank transaction as well as my cart screenshots after this happened. I hope myntra will take this matter seriously and process my order immediately or refund my money. I seriously feel cheated from a company which i liked the most in terms of consumer satisfaction.

Hi, i was promised a product over the phone from escalation manager of myntra, and i have given a assurance several times i will get the same product and size, however i told the manager there is only 3 stock of the product please make sure i get the product but later on the day another person given me a call, and he said we cannot provide you the same product as the product is out of stock, for me its unacceptable now they are saying to choose any other products on the same range, and i don't think its a god justification i have gone through several calls and wasted my precious time on them and today one of the another manger called me and tried to convince me to get another products i deny to choose any other products then he said he closing the complaint forcefully because there is no resolution for this which i think is unprofessional ism please now i am expecting a help from you . Thanks Mohammed Wasim

I had placed an order(Order No.[protected] on 31st December which was meant as a gift for my younger brother. I had opted for for 1 day delivery as I wanted to gift him this product as a new year gift. The very next day when I checked the status it said that the item went out of stock during processing. While till the morning on 1st, it was still in stock but was available at a higher price and in the afternoon after I checked my status, it...

I saw RDSTR Men Shirt yesterday its 899/- cost, i thought of buy that product and i added that to wish list also, but today that shirt price is 1699/- that too when i click offers its showing this product is already in best price its too much .don't cheat Costumer's please..

Dear Sir, I brought shoes from Myntra and it was deliver to me on 29th Nov, 2014. I am extremely disappointed at the quality of the shoes. With in a few day shoes get broken down. I called Myntra customer care at today morning and they told me replacement policy for only 30 days. I am really unhappy with Myntra. Can you please help me to replace this product. Order No. 23509843 Regards, Shyam +91-[protected]

Had requested for 3 refunds: 1)rs 1427 for return no. 3233658 and order no. 25049722 2) rs 744.28 for return no. 3177347 and order no. 25049722 3) rs 767. For Return No. 3145826 None of the amts have been credited in my bank account/ credit card till now. 2 of the payments were done from indusind credit card, and the customer care says we have credited it in deutsche bank card! I have attached thr proof of my account and credit card statement. Myntra ppl can open dere eyes n see clearly. This is how myntra's finance dept and cust care works! They havr harrassed me like anything, not gvg me the transaction no or screenshot of the transactions they have initiated and giving me a new excuse evryday.!

Booked pair of sweaters on 10th of dec 2014 for by brother on his birthday on 21 dec, on 29th of dec i got this mail Dear Showkat Kuchay, We are sorry that the Myntra.com shipment containing one or more products below has been lost on its way to you. We made all possible attempts to track down the package but have not been able to find it. This is a rare occurence and we apologize for the inconvenience this may have caused you. Disgusting service and unprofesional people in every department not at all helpful . I hope Mr . Bansal will pay my interest . DONT TRUST MYNTRA . Is this what is a billions of dollors company worth . ZERO CREDIBILITY ZERO ACCOUNTABILITY SHOWKAT KUCHAY [protected]

I have place an order for shoes on 8th of Dec 2014 and I received product on 11th Dec 2014 the shoes I received was not comfortable to me in terms of size and fitting after return request I received SMS that the courier company will take parcel from my home on 12th Dec 2014 between 2 PM to 4 PM. on 12th Dec 2014 I have call customer care to know the complete procedure they describe me entire process and I have packed the shoes with return form attached, Now since 12th Dec 2014 noone has come to recive the parcel in between I have write tons of email to customer care [protected]@myntra.com and called customer care so many times every time they are giving false commitments and they said they have escalate this issue to higher management but they are no where in term of service. Last email I have received from [protected]@mynra.com is as follows: Hi Jayesh, I understand, it has not been a very pleasant experience for you, however, I would request you to please offer another chance, so that, we can assist you. I would like to inform you that I have already escalated the issue to our concerned team and you will receive a call tomorrow from our end within 24 hrs. Your patience is highly appreciated. Regards, Adway Mitra Myntra.com Email us @ http://www.myntra.com/contactus Enjoy Shopping on the go with our new Mobile Apps. Download @ http://www.myntra.com/mobile/apps

I have ordered for size 8 (Order No.[protected] Yepme women Green Printed Casual Shoes (Code: 581137). Received size 7. I raised for a return online. The delivery boy raised an issue that it was in used condition. I raised the issue with customer care. Delivery boy came and collected the shoes. The status is:PENDING RETURN NO. DATE PLACED ORDER NO. STATUS [protected] DEC, 2014 24451496 QUEUED. I received a mail as follows: Response By E-mail (Jyoti Kiran) (28/12/2014 05.28 PM) Hello Sri Krishna, I understand your concern regarding the return request for the product "Yepme Women Green Printed Casual Shoes". As per the update from the concerned team, I regret to inform you that we are unable to accept the return of the above mentioned product. Hence, the product will be reshipped to you. Thanks and Regards, Jyoti Myntra.com Email us @ http://www.myntra.com/contactus Enjoy Shopping on the go with our new Mobile Apps. Download @ http://www.myntra.com/mobile/apps So, again I spoke to customer care. They told me within 24 hrs they will inform me the status. THIS IS VERY BAD ON MYNTRA side. Pleas do justice. Regards, D.Sri Krishna Priya

dear sir, i bought shoes from u on ord. dt. 20 july 2014. model : puma men white estio ii casual shoes[protected] Amount rs. 1503/- very short time the shoes is deffective, even i have lodged complaint since more then 50 days, but still no one is replied me to short out my comp. can i hope to solve my prob. Otherwise i am file case at cunsomer forum. plz reply within week thanks sanjay malviya indore mob. no.[protected]

My delivery is cancelled by telling me that their deliverer can't contact me and they also mentioned the person called me but I have not responded which is false and I have not received any calls regarding that I request you to provide justice and I want my order to be delivered

These orders are already picked by 23rd dec 2014 but still not refund > received in my account.please look into this matter as this is serious > concern and i have already logged the ticket about the issue faces with > gurgaon center.still not any feedback and regulary face the problem.mno >proper solution received till date.

we have ordered one no. sweater vide order no.25279902 . we have received the same today and found that the size is not as per our requirement . Hence we request you to kindly take it back and refund my payment in my account. the detail of my account is as under: NAME MASTER RAMAN NAGPAL S/B A/C NO. [protected] BANK NAME PUNJAB NATIONAL BANK, IFSC CODE NO. PUNB0391600 MICR CODE NO.[protected]

I received the mail from myntra but parcel yet not delivered, called the delivery boy but he keeps on postponing and now on leave for 2 days. I ordered on the Ocassion of Christmas and want its delivery urgently. MYNTRA:Hi Shilpa Saha, your shipment with shipment id 24871886 and order id 24871886 is out for delivery. It will be delivered by our Delivery staff Advin John (Phone: [protected]) by the end of today. Please have Rs. 1026.00 ready to pay for the order. Thank you for shopping at Myntra.com.

i have order 1 sweatshirt order no 24799504 on 16 December 14 and expected delivery Date was 20 Dec 14. on 20th i got a message that "your order is out for delivery" so i waited for it whole day at home they didnt deliver that day.so i check online status it says" Not Available - Unreachable & Door Locked".on next day same thing happend. i got message and waited for it at home when i check for the status it says the same"Not Available - Unreachable & Door Locked"

I had ordered a KNKDBLZR00014 - Kook N Keech Disney Women White & Black Printed Blazer ( BZ 4B-whi ) from myntra.The expected delivery date was 17th dec 2014. I called bluedart currier 5 times for delivery. They had not tried once to deliver the parcl. The parcl was on hold from 11 dec2014.i have faced much inconvinience. Now they had return the parcl.l am attaching order details and the details o call that i mad to courrier center. Please do the needful hv faced