Myntra.com Complaints & Reviews

Booked pair of sweaters on 10th of dec 2014 for by brother on his birthday on 21 dec, on 29th of dec i got this mail Dear Showkat Kuchay, We are sorry that the Myntra.com shipment containing one or more products below has been lost on its way to you. We made all possible attempts to track down the package but have not been able to find it. This is a rare occurence and we apologize for the inconvenience this may have caused you. Disgusting service and unprofesional people in every department not at all helpful . I hope Mr . Bansal will pay my interest . DONT TRUST MYNTRA . Is this what is a billions of dollors company worth . ZERO CREDIBILITY ZERO ACCOUNTABILITY SHOWKAT KUCHAY [protected]

I have place an order for shoes on 8th of Dec 2014 and I received product on 11th Dec 2014 the shoes I received was not comfortable to me in terms of size and fitting after return request I received SMS that the courier company will take parcel from my home on 12th Dec 2014 between 2 PM to 4 PM. on 12th Dec 2014 I have call customer care to know the complete procedure they describe me entire process and I have packed the shoes with return form attached, Now since 12th Dec 2014 noone has come to recive the parcel in between I have write tons of email to customer care [protected]@myntra.com and called customer care so many times every time they are giving false commitments and they said they have escalate this issue to higher management but they are no where in term of service. Last email I have received from [protected]@mynra.com is as follows: Hi Jayesh, I understand, it has not been a very pleasant experience for you, however, I would request you to please offer another chance, so that, we can assist you. I would like to inform you that I have already escalated the issue to our concerned team and you will receive a call tomorrow from our end within 24 hrs. Your patience is highly appreciated. Regards, Adway Mitra Myntra.com Email us @ http://www.myntra.com/contactus Enjoy Shopping on the go with our new Mobile Apps. Download @ http://www.myntra.com/mobile/apps

I have ordered for size 8 (Order No.[protected] Yepme women Green Printed Casual Shoes (Code: 581137). Received size 7. I raised for a return online. The delivery boy raised an issue that it was in used condition. I raised the issue with customer care. Delivery boy came and collected the shoes. The status is:PENDING RETURN NO. DATE PLACED ORDER NO. STATUS [protected] DEC, 2014 24451496 QUEUED. I received a mail as follows: Response By E-mail (Jyoti Kiran) (28/12/2014 05.28 PM) Hello Sri Krishna, I understand your concern regarding the return request for the product "Yepme Women Green Printed Casual Shoes". As per the update from the concerned team, I regret to inform you that we are unable to accept the return of the above mentioned product. Hence, the product will be reshipped to you. Thanks and Regards, Jyoti Myntra.com Email us @ http://www.myntra.com/contactus Enjoy Shopping on the go with our new Mobile Apps. Download @ http://www.myntra.com/mobile/apps So, again I spoke to customer care. They told me within 24 hrs they will inform me the status. THIS IS VERY BAD ON MYNTRA side. Pleas do justice. Regards, D.Sri Krishna Priya

dear sir, i bought shoes from u on ord. dt. 20 july 2014. model : puma men white estio ii casual shoes[protected] Amount rs. 1503/- very short time the shoes is deffective, even i have lodged complaint since more then 50 days, but still no one is replied me to short out my comp. can i hope to solve my prob. Otherwise i am file case at cunsomer forum. plz reply within week thanks sanjay malviya indore mob. no.[protected]

My delivery is cancelled by telling me that their deliverer can't contact me and they also mentioned the person called me but I have not responded which is false and I have not received any calls regarding that I request you to provide justice and I want my order to be delivered

These orders are already picked by 23rd dec 2014 but still not refund > received in my account.please look into this matter as this is serious > concern and i have already logged the ticket about the issue faces with > gurgaon center.still not any feedback and regulary face the problem.mno >proper solution received till date.

we have ordered one no. sweater vide order no.25279902 . we have received the same today and found that the size is not as per our requirement . Hence we request you to kindly take it back and refund my payment in my account. the detail of my account is as under: NAME MASTER RAMAN NAGPAL S/B A/C NO. [protected] BANK NAME PUNJAB NATIONAL BANK, IFSC CODE NO. PUNB0391600 MICR CODE NO.[protected]

I received the mail from myntra but parcel yet not delivered, called the delivery boy but he keeps on postponing and now on leave for 2 days. I ordered on the Ocassion of Christmas and want its delivery urgently. MYNTRA:Hi Shilpa Saha, your shipment with shipment id 24871886 and order id 24871886 is out for delivery. It will be delivered by our Delivery staff Advin John (Phone: [protected]) by the end of today. Please have Rs. 1026.00 ready to pay for the order. Thank you for shopping at Myntra.com.

i have order 1 sweatshirt order no 24799504 on 16 December 14 and expected delivery Date was 20 Dec 14. on 20th i got a message that "your order is out for delivery" so i waited for it whole day at home they didnt deliver that day.so i check online status it says" Not Available - Unreachable & Door Locked".on next day same thing happend. i got message and waited for it at home when i check for the status it says the same"Not Available - Unreachable & Door Locked"

I had ordered a KNKDBLZR00014 - Kook N Keech Disney Women White & Black Printed Blazer ( BZ 4B-whi ) from myntra.The expected delivery date was 17th dec 2014. I called bluedart currier 5 times for delivery. They had not tried once to deliver the parcl. The parcl was on hold from 11 dec2014.i have faced much inconvinience. Now they had return the parcl.l am attaching order details and the details o call that i mad to courrier center. Please do the needful hv faced

I purchased shoes in Myntra on Dec 14th with order number 24692101. Although the scheduled delivery date was 24th, I wanted this by 19 or 20th in Hyderabad. I made at least 6 calls within 24 hours to request Myntra to expedite the delivery and each time they told me they have raised a request for this. HOWEVR, till today, as I am typing right now, the product has not moved an inch from Dec 14th status. By now I would have called 15 times and each time people made a mockery out of me saying they will try... I am aware this cannot be assured, but just a request to at least attempt. This company is just NOT honest. I am cancelling my order with utmost disappointment!!!

The complain is regarding order no :24012649 by which I bought two Turtle Men Blue Formal Shirts.I received the order on 8th of DECEMBER, 2014.Due to size issue and colour not matching, on the same day I raised return request.The return order numbers are 3017851 and 3017791.I updated my banking details on MYNTRA site regarding NEFT of refund amount in my bank. On 9th of December I returned both the shirts to the pickup vendor of Myntra.They have assured me to return the amount of total 1406/-- (each cost RS 703/--) within 3 days . Until now they have not refunded the money and always giving the same issue of TECHNICAL GLITCHES for which the amount is not showing in CASHBACK account and for this they are not refunding the money .Whenever I just mailed they said the same excuse and always want 24 or 48 hours.I called them everyday and they assured me for the last 9 days that it is solved and they refund my money within today. Either they are not willing to return the money and at the same time giving me false hope. Solve it and refund my money back.Myntra A thief in this online marketing as well as harassing someone in a sweet tone.

I ordered 5 sweaters/sweatshirts on 16th Dec 14 at more than 50% discount. As per their standard, they deliver the product on my address within 1 or 2 days. I was expecting delivery of my product but when I check my myntra account my order was showing as in queued, so I call their customer care, on asking him about my order he said sorry we won't be able to deliver your order as 2 out of 5 items in your order are out of stock, so we have to cancel your whole order. I paid the money advance through credit card. My problem is: 1. I spent hours of time to search those 5 items, but ultimately got nothing. 2. Paid money in advance and now have to wait for 3-4 days for refunding of money. Stuck of money for 5-6 days 3. If I again buy those items, I will not get 50% discount. So, I have to pay higher amount for the same products. 4. No, updation from myntra's hand to inform about non delivery due to non availability of product, they informed it only when I called their customer care. I request myntra either to: 1. Deliver all 5 sweaters or 2. Deliver the remaining 3 sweaters which are in stock at discount which I originally got. 3. Refund my money along with loss of discount amount which I would get if my order get delivered. 1 more thing, I always rated myntra as 1 of the best online website. But since last few months their service getting worse day by day.

I have ordered 6 Tshirts and 1 sweatshirt on December 16th 2014, they have cancelled my order on 17th december at 4.00 p.m saying one product in the order list have been out of stock and they have said cash will be in the cashback account, I have paid through my credit card if they cancel they should refund to my credit card account not to their cash back account, I need the money back to my account.I have purchased many times this is the first time its happening like this. Thanks, Karthikeyan

Before this delivery team there were bluedart courier service for myntra's delivery, now they stopped working for myntra and then starts the problems. they always try to make us to pick from there. i do thinks they didn't get payed for what they are doing or they make us to think like that. please deliver our products through any other partners. i already complaint this before. (sorry for the horrible english)

Order Id 24113293 was cancelled by Myntra's at their will because, as per them, they happened to have mentioned an incorrect (lower) price of the product. 1) Replied to their e-mail communication about cancellation but got no response 2) Submitted online consumer complaint form twice which said they will get back within 24 hours but they did not 3) Had used a coupon code that gave me flat 35% off without any purchase or discount limit -- they refunded it with a bogus coupon of 35% off which had both minimum purchase as well as maximum discount limits 4) In the 2 mails sent from them at the time of cancellation, they gave same goodwill coupon with varying conditions - one saying "redeem any product on Myntra.com for Rs 400 on a minimum purchase of Rs. 1000 absolutely free" whereas the other saying "Rs 400 off 1000" 5) Called their customer care with some bogus guy receiving it who knew only the words "I apologize for the inconvenience" 6) Asked whether in the reverse case i.e. when consumer orders for price say Rs 1000 and product price decreases to Rs 500 then do they reverse the extra Rs 500 to customer -- he had no answer for this. Overall, Myntra has turned out to be the most pathetic online shopping portal I have ever happened to use. I plan to file a consumer court complaint against Myntra -- I anyway have written communication proof from [protected]@myntra.com which has good enough evidence to win the case.

This is in reference of Order number 24533432. I ordered goods for Yamuna Nagar-135003 wherein Courier guy was first asking money for already prepaid shipment and later when I receive it, the size could not fit. Now the customer care is saying that the pick up is not available at your pin code...MY QUESTION IS WHEN GOODS CAN BE DELIVERED, , , WHY CANT BE EXCHANGED... They are cheaters and making money by looting customers...This is the worst online site to shop...Your days will be over soon...

My reverse pickup request was made on Tuesday last i e.09/12/2014 of Vector ECommerce Pvt Ltd product under order no.23653840.I was assured of the item would be pickuped in next two days.But no one came from the Myntra came for the service they assured till this complaint was filed. I have been calling every day on [protected].For couple of days the phone was responded and same assurance was given as above.But now it responded with the customer executive is busy with no end to my wait. It is indeed rediclous and joke with the regular customer of myntra.com. My wait for a positive action by myntra is running out of my patience and seriously thinking to move to court and get this published in the daily English so that people should come to know how they company cheat the customers. Before I finally do that please take immediate action within next two days so that my grevience is redressed without any fail.I will be accepting a early call from the concerned person in the company. Reg Imtiyaz [protected] Kashmir

In one single order they first tried to send in two packaging and then lost one of the orders in transit and the second one send a damaged product without tags. When I tried returning the damaged product they first didn't take the return back and blamed me of losing the tags and later after a long fight they took it, later in the day they message that my cash back is put on hold since the tags were missing. It been a week and no response, no matter how many times i call its the same reply. Never ever shop with Myntra they are cheaters.

Myntra not online shopping, its online mocking I ordered for converse men navy blue shoe(size10) on 14nth Nov. The product got delivered on 17nth Nov. When I tried, it was one size bigger for me. So I immediately applied for exchange. When the delivery guy came he said, the product can not be exchanged as it is used(till then I had no idea it was a used product). I called the customer care and they said it is approved. Next day the product went back to origin. I requested for exchange again and again it went back to origin. I called Customer care and they said it was never approved I ll have to upload images. I uploaded the images but in reply they called me and said the product is approved. I didn't get anything in mail. Now again the delivery guy says, he doesn't have a written approval and the Customer Care says they have approved it, but they are not sending a written confirmation of the same. In this mockery of Myntra everyday goes by with agony. So far this has been the worst experience of mine in online shopping and the best as part myntra mocking. Please suggest me a way out of it.