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Myntra.com reviews & complaints page 478

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A
Anktosh
from Delhi, Delhi
Jun 5, 2015
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Address: Gautam Buddh Nagar, Uttar Pradesh

There were 1 return namely Return ID: 3448747 of the amount Rs. 885.16 Rs It has been 6 months now and 15 emails and Calls have already been send for same refund amount. Myntra never refunded me for the Return amount till date. They have not been able to find it and give me any answer. I have returned one Puma floater purchased from Myntra on date 3 Jan 2015, I have requested Refund for that Product. From the side of Myntra, it is reaffirmed that refund has been done to my bank account on 30th Mar 2015. But, I have not received any amount. I have also checked with my Bank and they have confirmed the same. Monetary Loss- 885.16 INR is the cost of the product and other economic expenses done to communicate with Myntra.
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    Tanya bansal
    Jun 1, 2015
    Jun 2, 2024
    This thread was updated on Jun 2, 2024
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    Regarding items out of stock

    Hi, I am tanya bansal, a registered and regular visitor of your online shopping website. Your discount offers are totally great, but what's weird is why are you offering such exquisite discount on items which are out of your stock. I mean what for is this discount for when you don't have it in your stock. I added 4 items in my cart, and surprisingly all of them were not in stock. This is really disheartening. Kindly work upon it or...
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    Tanya bansal
    Jun 1, 2015
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    Address: Hisar, Haryana

    Hi, I am tanya bansal, a registered and regular visitor of your online shopping website. Your discount offers are totally great, but what's weird is why are you offering such exquisite discount on items which are out of your stock. I mean what for is this discount for when you don't have it in your stock. I added 4 items in my cart, and surprisingly all of them were not in stock. This is really disheartening. Kindly work upon it or else you'll end up loosing your customers. Reply to this complaint on my email address - [protected]@gmail.com
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      shreyashm87
      from Malegaon, Maharashtra
      May 30, 2015
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      Address: Pune, Maharashtra

      What the hell are you doing .why the app is not working from morning xfrom the beginning of the sale i m trying to open the app but till now it us showing.please wait ur shopping will begin shortly.what the hell are you doing from morning.repair it immediately...
      Myntra.com customer support has been notified about the posted complaint.
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        eku112233
        from Burla, Odisha
        May 29, 2015
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        Address: Khordha, Odisha

        I was shopping in myntra app in between i was told to wait for 20 mins because there has been a rush. After 20 mins again the timer started 20 mins and it happened thrice. I am stuck for an hour waiting in queue. This is because of the sale but if myntra can't handle such a huge sale then it shouldn't do one. Either do the sale in a fair manner otherwise don't do what ur aren't capable of.
        Myntra.com customer support has been notified about the posted complaint.
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          lokeshrathi66
          from Jodhpur, Rajasthan
          May 29, 2015
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          Address: Jodhpur, Rajasthan

          I ORDERED TWO PRODUCTS FROM THE SITE I CHECKED THE PRODUCT SO ONE PRODUCT ON DUST AND SECOND ITEM WEAR BUT IS TOO SMALL SO I WANT TO RETURN BOTH PRODUCT BUT COURIER BOY GIVING SOME ARGUMENTS AND NOT TAKING THE PACKET MYNTRA NOT RESPONSE LONG TIMES AND ITS EXECUTIVE ALSO SAID TO OUR COURIER BOY IS COME ON NEXT DAY PIC THE PRODUCT NO BODY COME MY LOCATION. AFTER MANY MAIL SENT BY ME MYNTRA SAID TO ME SHARE SOME PIC OF THE PRODUCT I DO SAME. AFTER SOME TIME THEY SAID TO ME SHARE POLYTHENE AND TAGES OR BAR CODE PIC SHARE I AM VERY UNHAPPY AND PUZZLED THAT 'S SERVICE ALL THESE WEBSITE RETURN POLICY TOO GOOD AS COMPARE TO MYNTRA
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            neha chugh
            from Mumbai, Maharashtra
            May 28, 2015
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            Address: New Delhi, Delhi

            There were 2 returns namely Return ID: 4901795 and Return ID: 4901791 of the same amount. of 1225.03 Rs It has been 10 days now and 10 emails have already been sent Order number 81218259 and 81214994 I have received a refund for one return but the other return is still pending. Myntra never refunded me for the other Return ( I never got a message also) They have not been able to fidn it and give me any answer I want my 1225.03 ASAP. It is my money and i wont leave it
            Myntra.com customer support has been notified about the posted complaint.
            Hi,

            All customer care numbers are either not reachable or available. I have been trying to reach you since 1 week. For 2 items, i still not got refund, and its been more than 10 days now.

            I want to know about refund status for below return nos:
            1.[protected]
            2.[protected]

            Could you please look into this?
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              Smitslr
              from Vasai-Virar, Maharashtra
              May 25, 2015
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              Address: Thane, Maharashtra

              Trying to exchange my priduct on the myntra app but when I hit the submit button an error occurs saying, 'error placing exchange request, please try again after some time' though I've been trying submitting my exchange request since a few day now. Have also updated my app to the latest version... Plz fix this
              +1 photos
              Myntra.com customer support has been notified about the posted complaint.
              No use, it's almost the end of 2017 and still the same error is occurring
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                sunnyjune156
                from Kolkata, West Bengal
                May 21, 2015
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                Address: Kolkata, West Bengal

                During the Quest offer of Myntra app, i found a product and when i tried to redeem that offer, it showed you are not applicable. The discount was to be 99% on a Timex watch, but it showed the product to be at best price i.e. its mrp even though the product lied in the offer. And on adding to the cart, the coupn was still not applicable even though the product was in stock. What kind of biased offer is this. I just have one thing to say that i do want the product because i was entitled for it.Or do justify me why i wasn't entitled.
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                  J
                  jayeshuu
                  from Gurgaon, Haryana
                  May 20, 2015
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                  Address: New Delhi, Delhi

                  Dear, I placed an order on myntra.com wiz nike boldspeed airmax shoes. Order No. 78159259. I received the product next day but without original nike shoe box. Their was a letter inside the package that due to some reasons original packing got damaged but with a assurance that my product was 100% authentic nike product. I trusted the letter and started using the product but to my surprise after a month all the trade marks on the shoes such as "infamous nike swoosh t.m" and inside sole started peeling off and i realized that they were just a sticker on a cloned product which can be bought from any local store for cheap bucks. Also the quality is unsatisfactory. I understand that my purchases are beyond your return policy but i want an explanation that why is myntra's seller trying to cheat the manufacturer as well as the buyer. I am also going to place a formal complaint on nike's webpage for counterfeit practices on your website. P.S: I am least interested in return or refunds, i just want to safeguard interest of my fellow buyers. Regards
                  Myntra.com customer support has been notified about the posted complaint.
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                    nikhil04
                    from Noida, Uttar Pradesh
                    May 17, 2015
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                    Address: Ghaziabad, Uttar Pradesh

                    I want to return the product as the size was big whereas they decline the request stating the product is used. one thing I have raised the return request on the same day I have received the product. how can i use it plus there is no dirt on the sole.
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                      Kanika Tyagi
                      from Noida, Uttar Pradesh
                      May 17, 2015
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                      Address: Ghaziabad, Uttar Pradesh

                      Hi, This complaint is regarding my order no. 81293898. I placed an order through My Account on Myntra for 3 track pants, where 1st of all my delivery address was exchanged with some other customer in Gujarat. After getting that issue resolved, I received the wrong shipment of 3 T shirts. Though I spoke to one Customer Care Executive the same evening regarding the wrong shipment of products, she registered wrong complaint & also provided me the wrong information about their return policy. Thereafter, when somebody came to pickup the items at my home the next morning, as per the return request placed, he refused to collect those T shirts stating that he has return request of collecting track pants from my address (which I haven't received at the 1st place!). FURIOUSLY, I called at Myntra customer care for the THIRD time, when Ms. Arpita asked me to once again register a complaint regarding the whole issue along with the images of the wrong products shipped! Also, I was told that the return request would be processed further only if my issue gets APPROVED! Therefore, I strongly recommend that strict action to be taken against Myntra & their logistics for such frauds as I can see many similar complaints lodged over here.
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                        abby121
                        May 14, 2015
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                        Address: Pune, Maharashtra

                        NOT ACTUALLY COMPLAINT BUT ADVICE MYNTRA is for sure lagging behind because the initial stages of marketing and planning publicity was not at all good still there is time i[censored] dnt fasten up your belt MYNTRA will be a big topic of regret. appoint some sensible and creative thinkers who make u notice in lakhs not to mix u in them .feel free to ask any questions
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                          JASOO
                          from Jaipur, Rajasthan
                          May 7, 2015
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                          Address: Jodhpur, Rajasthan

                          NEVER BUY PRODUCTS FROM MYNTRA.COM HIGHLY DISAPPOINTED I AM SORRY TO SAY THAT YOU HAVE NO CONCERN ABOUT YOUR CUSTOMERS. THE PRODUCT ARRIVED AT MY PLACE WITHOUT PRICE TAG.WHICH I REPORTED WITHIN 30 MINS. OF DELIVERY. YOUR SO CALLED TEAM HAS REFUSED TO ACCEPT YOUR OWN PRODUCT.
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                            Ankur Pachauri
                            from Nashik, Maharashtra
                            May 7, 2015
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                            Address: Pune, Maharashtra

                            I have ordered a Khaki Chinos with order ID 80177927, they delivered large size. Then I ask them to return with return ID 4765364. So they credited some amount after few days and on the very same day after few hours it gets debited(I haven't used the amount) Now I don't have the product as well as I don't have the amount. I called customer support, instead of helping, they are dragging me into vicious circle with false Shipment details. Please resolve this issue ASAP. Else i ll defame the publicity of Myntra on social media and ask my friends not to buy anythng from myntra.
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                              pradeep dash
                              from Mumbai, Maharashtra
                              May 6, 2015
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                              Address: Mumbai City, Maharashtra

                              Hi, I have purchased one tshirt on Myntra.com on Saturday, April 11, 2015 for the gift purpose but when I saw the tshirt when the person wear it after few days I am getting shocked because it was completely different form the website, so I have logged a return request with for the same but they have denied to take it back because it has used once, , even they not at all bothered for shifted the wrong product and they had charged 1200 for that tshirt . then I came to know that they knowingly show the different product in website and send the different while sending . I have attached both tshirt image and its self explaining how Myntra cheating with people . I am requesting everyone not buy any product from Mynta as they are became cheater now to selling their product.
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                                deepak.vats33
                                from Delhi, Delhi
                                May 6, 2015
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                                Address: Gurgaon, Haryana

                                Hi Myntra, Order ID: 80149830 Shipment ID: 80149830 Courier Partner Logistics Delivery Staff Name: BIJENDER SINGH V03108 Delivery Staff Mobile Number: [protected]. the guy bijander singh asked three times pin number at the time of deliver the order. he forced and told me that i have taken pin number of so many customers and show me the sheet. i any fraud transact done myntra is responsible. i want action aginst the person bijander singh. thread of cancel the orders. If action not taken from myntra side, i will file in consumerr court Thanks & Regards deepak Vats [protected]
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                                  stannus
                                  from Delhi, Delhi
                                  May 3, 2015
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                                  Address: Gurgaon, Haryana

                                  I ordered product during deal in 8, 9 jan 2015(80% off), all orders were processed however later was apologised, but kept my money(Rs 3500) rather than returning .it was my money, its not that I returned the product rather company didn't sent same. I find it amazing business model of luring gullible people by sale, take their money and say sorry for not delivering and keep money for as long as possible so that customer had no option but to buy any product just to consume my own money which has been taken by myntra unethical way. this is sheer malpractice and unethical practise in marketplace. my Order ID: '70163431' etc. I want my money back at the same time penlty to be imposed on myntra for unethical practise. sangeeta and anuj
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                                    Sneha Kesri
                                    from Mumbai, Maharashtra
                                    May 2, 2015
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                                    Address: Bangalore, Karnataka

                                    Hi, I had ordered 5 Pairs (10 Pieces / Count) of Brief from Myntra.com but received only 5 pieces / count of briefs ... Order ID : 79923842 As per the product description on their website "A Pair o[censored]S Polo Brief (Article number: I005-615) was Rs. 239"... When I wrote complain to their customer care they said that "A Pair" means "Single Count / Piece"... and then when we had asked to take this product back they had refused to do so... Please suggest, how to deal with Myntra.com... Regards [protected]@yahoo.com
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                                      saha16
                                      from Guntur, Andhra Pradesh
                                      May 2, 2015
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                                      Address: Hyderabad, Andhra Pradesh

                                      I had ordered a Revlon ColorStay eyeshadow order no 79700268, item code is 336423 from Myntra on April 22, 2015. First of all the delivery was late from expected date and the eyeshadow when opened was found defective, the colour had spread out and the eyeshadow inside had turned into powder. I did not expect this from Myntra. If they do not exchange the product will stop buying from them.
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