Myntra.com Complaints & Reviews

Order placed and paid for. Order not delivered. The company claiming the order was delivered and is refusing to share any details on further course of action or details of where the product is. The company customer care executives have been saying nothing can be done....

The watch that I had ordered from Myntra was not starting. I Placed a return request while also contacted the customer care. They raise a complaint Against that I waited for a response and the response that I got was that the product was delivered to me after a stringent quality check and they could not do anything about it. After that I contacted the customer care to 3 times and all of them told me the same thing that it was delivered after...

We have order 2 items in the Myntra app. When we see that the terms are returnable within 10 days. We always thought that the return items will be picked by the Myntra only.

When we tried to return the item, they mentioned that "The location is not eligible for the pickup and we have to self return the items".

We called and asked the Customer support, they mentioned that the self return mentioned in the Item...

Hi,
I ordered cultsport short on 13 feb 2022 from Myntra. Product delivery get on 16 Feb 2022, after that I file return request on same day after watching that product is not so up to the mark. pick-up schedule on 17 Feb 2022.as per schedule I am ready with product with all the tags (price tag and brand tag)even white paper which is inside the product, bill, then transparent bag and outer khaki bag.when pickup boy come for pick up...

I ordered footwear from @myntra and received it on February 17th, 2022 at 1 pm IST. I requested a return at 1:15 p.m., and the product was picked up at 3.30 p.m. the same day. Before leaving, the pickup driver double-checked the product to ensure it was in good condition. I now see that the return has been halted due to a quality control failure, and it claims to be stained. I did not use the product and returned it in the same condition...

Ref. issue in the subject line:
I requested for a return of Apsley product bought from Mintra.com.
Courier partner refused to accept and miss informed Mintra that product is different.
Actual Issue was that information on Price tag was missing from the manufacturer.
I contacted customer care, who is bullying by asking images of the product and everytime closing the complaint without return of the product....

On 14th February 2022 I received my black shirt from Myntra but it has a hole near the 2 button as such I immediately filed a return process and filled the product defective on the reasons options the pickup agent came on the same day and refuse to take the product back because he told me that he didn't receive any kind of report of defective product and refused to take this product back with him and told me to contact the customer care as...

On 4th February i have made a return request of two product one is hangup deep navy formal suit (price 2449 waiting for refund) and the other one is MANQ men blue formal Blazers (price 2099 i got the refund for this product on 13 February). 5th February around 1 and 2 o'clock the delivery boy came and successfully collected the two product after that i checked my myntra app it's was showing that the picked up was successful from that day...

I have order Girls black solid tregging through order no Order ID # 1191124 [protected] through Myntra App using mobile no [protected] on dated 11 December

But above order is not delivered till date by your delivery boy saying that above item is misplaced by me some where .

Mobile no is delivery boy is [protected]

I requested delivery boy to deliver my item or refund my money 734 . He suggested...

Please restock the following product.
DressBerry Women Olive Green & Pink Ditsy Floral Printed A-Line Dress
Product Code: 11271688...

On 12th Feb I had ordered for a levis Shirt worth Rs 1380 after discount. ON 14th Feb the product got delivered. The moment I opened it I found that it was a wrong product. I applied for a return in original condition. On 15th the product got picked up and the pickup guy said everything is OK. But by evening I received a message that my refund had been put on hold failing quality check and the next day on 16th Feb I received a msg stating...

Pathetic customer service by Myntra calling repeatedly on customer care still not able to collect my insider points though I’m the elite member ....

Actually I ordered shoes it’s seems like it’s used as well as it’s not having price tag and brand tag...

My myntra account with Email id- [protected]@yahoo.com and Ph. No. [protected] got blocked because of some unknown reason. I bought some products some of which I need to return but not able to login to do so. They didn’t even notify me before blocking the account and because of which I couldn’t cancelled the already ordered products beforehand.
Kindly look into the matter and unblock the account ASAP, so that I am able to return...

I ordered a suitcase trolley worth Rs. 3k and received a broken product. I got the product on 9th Feb, 2022 at 12:26 pm and initiated return in just 4 mins (12:30 pm). The delivery guy came the very next day to pick up the product and confirmed the damage. Now Myntra has declined my refund stating the product didn't clear quality check. How is a damaged product supposed to clear quality check??

I reached out to the customer...

I am a loyal customer of MYNTRA and I have made many purchases thru the app. Today my myntra account was blocked for reason best known to the myntra team. During sales, I used to order many items but unfortunately some products don't exactly match with the pictures or quality is not as per expectations or many times size is not fit to us..In such cases we have no other option other than returning the product. I was informed by the customer...

I did not receive my refund that was supposed to be credited by 6th Jan 2022 of 4 products worth rs 3000.
After calling 20 times to customer care still my complaint is not resolved....

I have ordered 4 items in Myntra on 5th Feb 2022. All are delivered but 3 items are having quality issues so I have requested a return and refund for those 3 items. but the delivery boy is not coming to our area for the pickup and 4 to 5 times he rescheduled the pickup and at last, the return window is closed for one item on 12th Feb (Order ID # 119557885534336304201). I don't know how it happened. still want to return the item and I want...

I have ordered 2 products as i have size issues
so i tried to return them but my pickup was not
done so i called the customer service and they
told that the delivery agent commented that the
items were damaged but this is not true. The
delivery agent did not came for any pickup and
it is totally wrong. Later when i called the
customer services again they told me to wait till
12feb 2022...

I received a fake product on 10 feb 2022 by packaging and complained to myntra on 12 feb and then they gave me time to wait for to take it back. But delivery boy said "we don't accept fake product " So i complained about it again and they are just increasing time and i think after 7 day the return policy will be expired, so please help me....