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Myntra.com Complaints & Reviews

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Last updated Apr 30, 2024
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Myntra.com Website

Myntra.com Head Office Address

Survey No.17/9-B, Maruthi Chambers, Ground & 1st Floor, Annexe, Roopena Agrahara, Bommanahalli
Bommanahalli
Bangalore Urban District
Karnataka
India
560068

Myntra.com reviews & complaints page 76

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S
SaatvikM
from Delhi, Delhi
Mar 9, 2022
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Not getting refund amount

Address:Bangaluru
Website:www.myntra.com

I received a wrong(old & used) product for which I had raised a complaint almost 15 days back. Also asked to change my pick up address. Even after 50 times i called to their CC & speaking to their CC agents/supervisor/manager escalation manager multiple times still neither my pick up address has been changed nor they are picking up that wrong product. Even after receiving the pick up approval their courier team has rejecting the pick up frequently....
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S
Shikhaaa12345
from Shahpur, Uttar Pradesh
Mar 8, 2022
Mar 8, 2022
This thread was updated on Mar 8, 2022
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Order is not confirmed

Website:myntra.com

I have placed an order of 2 items(nivea body roll on and stalk beige women sandal).Though I have paid through UPI but my order hasn't been confirmed.
Transaction id : T2203081447184254692723

Kindly look into this matter...
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N
Navneet.Singh1
from Sasaram, Bihar
Mar 8, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Request to deliver the package till 10th march

Hi sir,
I have placed an order of allen Cooper jeans with order id #1198442 [protected] which is being shown to deliver on Or after 13th march. Due to some urgent work, I have to leave the delivery address on 11th march. Kindly deliver my package till 10th march. I would be very grateful for this.

Thank you
Navneet...
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C
Chetankps
from Bengaluru, Karnataka
Mar 7, 2022
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Wrong product delivered with no return or replacement

Hi

This incident took place on 07th March 2022,

I had ordered Woodland shoes (ProPlanet Men Khaki Solid Nubuck Leather Mid-Top Derbys) and was delivered the wrong product (Men Khaki Solid Nubuck Mid-Top Sneakers).

After asking for a return or replacement Myntra customer support said I was delivered with the correct product.

Even the delivery person said he has seen many similar...
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K
Koushani98
from Cuttack, Odisha
Mar 7, 2022
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Return request for damaged product and approval rejected

I ordered a blackberrys blue fomal shirt Order ID # 1196134 [protected] on Feb 14th 2022. I received a damaged product(2 holes near pocket). I applied for return request on 21st Feb but when the delivery agent came, he said that return is not approved. So I tried to contact customer care but 2 days later, they rejected my request. After that I tried 2 more times for return but they are canceling every time. So I tried to exchange the product...
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Y
Ydv123
from Rewari, Haryana
Mar 6, 2022
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Refund I didn't get

I ordered a few items but couldn't get delivered and I did not get the refund...
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A
Amitgoyat
Mar 6, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Delivered used product and reject return request

Website:www.myntra.com

My order no[protected]-9216303
Issue No IN[protected]

I ordered a WROGN jacket from myntra i got this on 04 march 2022 after pacakage opening i got a used jacket which have dirt stain on collor so i raise a return request by using myntra app it so 05 march 2022 as pickup date but pickup agent refused to pickup and say product is used so i cannot pickup after that i call to customers care for my issue they...
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S
Suhana saleem
Mar 5, 2022
Apr 25, 2023
This thread was updated on Apr 25, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

My return pickup failed

Address:Myntra

I have a complaint . A few days ago I bought a product from Myntra and I did not like it so I applied for Return and now the message is that Return Pickup failed. How can I apply for Return again?
You give the same answer to this question every day of the week. I applied on February 24th. There was nothing on your part other than a 24 hour wait message. I have to return your product. For that, give me the return option or arrange a...
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R
Rmvk Tech
Mar 5, 2022
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My product is completely missing

Hello team, I
have ordered Noise buds mini with Order ID # 1197557 [protected] . But i got empty box (Product completely missing).

I already raised complaint many times and i shared unboxing video and images also, but Myntra team is not capable to handle and customer support is very very poor. They simply saying "we can't do anything".

Because of your incapability in the product delivery, why i have...
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We were trying to place an order on Myntra, Order#119050787052679079901 and I used my back account details to process the payment however as per Myntra due to payment gateway failure the transaction failed on Myntra application. We filed our first complaint(IN[protected]) with Myntra in December 2021 and as per their response on 19th December 2021, Myntra has not received this payment in their bank account. So, we approached ICICI...
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Suhana saleem
Mar 4, 2022
Mar 5, 2022
This thread was updated on Mar 5, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Return pickup failed

Website:Myntra

I have a complaint . A few days ago I bought a from Myntra and I did not like it so I applied for Return and now the message is that Return Pickup failed. How can I apply for Return again?...
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H
Haritha Kanaparthi
Mar 4, 2022
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Myntra.com Not picking up return for over 50 days

Address:Buildings Alyssa, Begonia and Clover situated in Embassy Tech Village, Outer Ring Road, Devarabeesanahalli Village, Varthur Hobli, Bengaluru – 560103,
Website:Buildings Alyssa, Begonia and Clover situated in Embassy Tech Village, Outer Ring Road, Devarabeesanahalli Village, Varthur Hobli, Bengaluru – 560103, India

I have submitted a request for a product on 13th Jan 2022 as the fit was not correct. The return is getting rejected based on some false reasons. To address this, I have been speaking to your executives almost everyday. And they are just creating multiple tickets and closing them and creating again when I call for an update. In addition to this, your team updated the issue with wrong details as "I received wrong product and trying to return...
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K
Kalappa Gowtham
Mar 4, 2022
Mar 4, 2022
This thread was updated on Mar 4, 2022
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Product quality received is not good, and myntra not accepting the return

Address:electronic city phase 2 Bangalore 560100

I have ordered a here and Now Jacket worth 2000Rs. The product quality was bad for which i summited the return. But the delivery person refused to accept it telling they dint get smart approval. If i contact customer care they close the issue and are not ready to resolve it....
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T
Tirthaa Murasing
from Agartala, Tripura
Mar 3, 2022
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Myntra product return rejected

I ordered a product on Myntra and received on 18 Feb 2022. I found the product fit not good enough so created a return request . It was returned on and received by a Ekart executive . He didn't gave me any return receipt as mentioned in the Myntra email . Later myntra send message about return rejected as product mismatch. Calling customer service they are telling about not receiving the product .
How can a product be mismatched if...
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S
sk0v
Mar 3, 2022
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Refund money return Id 4232136546

Address:Vishwakarma agra
Website:Myntra

My amount still not refund .product was return and after that got message from courier service that return order cancelled .one courier agent pik the product now myntra saying no order piked up...
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K
khushbudaxini
from Noida, Uttar Pradesh
Mar 2, 2022
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Return Rejected For Nautica T-shirt

I had ordered a Nautica T-shirt on feb 27th 2022 from myntra which they delivered very quickly on Feb 28th. I tried the one of the T-shirt out of two ordered but due to fitting issues and quality of the t-shirt I decided to return it. I requested for the return on that very day. I clearly remember not misplacing any tags or anything that came with the product. The pickup was done on next day (1st March) wherein the delivery agent checked...
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B
Batty21
Mar 2, 2022
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Received a fake product

Address:Gurgaon Haryana

I ordered a Nike women white Court vision perforated sneakers and received a fake white shoe instead. I messaged the customer care thrice, talked to their customer rep twice, where they claimed that they have sent me the right product, which obviously I didn't get.
I have always trusted Myntra but they ended up fooling me. I am really disappointed as I have saved money to buy the shoe, and now I can't exchange it nor can I get back...
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A
Arunima Muralidhar
from Kanpur, Uttar Pradesh
Mar 1, 2022
May 17, 2022
This thread was updated on May 17, 2022
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So-called quality check fail?????

Address:Survey No.17/9-B, Maruthi Chambers, Ground & 1st Floor, Annexe, Roopena Agrahara, Bommanahalli, Bommanahalli, Karnataka, India - 560068

I had ordered a pair of high heels from BATA, which was delivered on February 22, 2022. I always wear a size 6, which ordered here as well. I found that the size was too large (which made me suspect mislabeling). I attempted to return it. Now, I had only worn it to check for the size, and the label was intact. It was also dusty when it arrived. When the agent came to pick it up, he mentioned that the heels were dirty, implying that I had...
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A
Anjaliiiirrrrr
from Guwahati, Assam
Mar 1, 2022
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Converse shoes

Address:Thane Maharashtra

I ordered shoes from Myntra on 21feb 2022 and they turned out to be the ones different from what was shown in the website so i quickly put in a return request for the same, the brand was same but the colour and size was not as i had ordered. I had not even tried it on seeing that this was clearly not what i had ordered. They put my return on hold after pick up and two days later said the quality check failed and the product will be re shipped...
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R
Rohit0901
Feb 28, 2022
Mar 1, 2022
This thread was updated on Mar 1, 2022
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Myntra is not letting me return my product.

I placed an order of Tommy Hilfiger Olive Green Scanton Fit Chinos, but I didn't like the colour of the product that's why I wanted to return it, but I don't know why my return was put on hold saying that the product is wrong by the pickup boy, then I even shared image of the product to Myntra for approval as the product was not different it was the same that was ordered but as I didn't like it I was returning but my request was declined....
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