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Myntra.com Complaints & Reviews

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Last updated Apr 13, 2024
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Myntra.com reviews & complaints page 81

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B
Bhagya_lakshmi. N
from Port Blair, Andaman and Nicobar Islands
Feb 9, 2022
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Return pickup of my anouk navy blue kurta

Address:C/o Shri Lakshmi Stores, Police Line, Shadipur P.O
Website:Myntra

On 13th Jan I received an anouk navy blue kurta which was a prepaid order. Since I didn't like the quality of the product and there was size fit issue, I placed a return request. It was supposed to picked up by someone instead it got cancelled without intimation. Then again I placed another return request, again it got cancelled. Now it's the third time. Its the third time I stayed all day at home leaving my work behind just because delivery...
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M
Muanpuii
from Kolasib, Mizoram
Feb 9, 2022
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Didn't get my refund money

Address:Hmarveng, Kolasib

I place my ordered and payed via online payment but my order doesn’t placed and the order are still in my cart but my account is debited. Nothing show......
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Respected Sir/Ma'am
I had ordered a Kurta Suit with Nehru Jacket and Chudiddar from the Myntra official website. When the order was recieved (dated 4/02/2022) by me (after the payment for the item via cash on delivery), I found that there were two Nehru Jackets and no Silk Kurta in the package. As and when I encountered this I immediately called the customer care of Myntra. The Customer Care personal kept my call on hold for around...
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Address:Tripura

I have ordered puma shocks from your website myntra. I supposed to get my parcel on 4feb but when i checked in the website it was shown that my parcel has been delayed and will be delivered by 6 feb and when i check on the website on 6 feb it was shown that my parcel has been delivered on 4 feb. Is this how myntra is treating to their customer?...
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N
Navjotverma
from Moradabad, Uttar Pradesh
Feb 8, 2022
Feb 8, 2022
This thread was updated on Feb 8, 2022
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Jack and jones shoes

I ordered a pair of Jack & Jones Shoes from Myntra.Com on the 3rd of Oct 2021. I got my shoes on the 9th of Oct, and from then, I barely wore them five or six times. Unfortunately, in this period and with minimal use, the left shoes developed tear marks, as you can see in the attached images.
I raised my concern with Myntra.com (Ticket ID: IN[protected]), and they just told me that the shoes are now out of warranty and just...
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K
Khare906
Feb 8, 2022
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Wrong product delivered and not accepting return

I placed an order on myntra for zapatoz grey sandles 03 feb . Order no[protected]-3052503
I received totally different product from there . Which is a black and grey sandle. After puting it on return on 7 feb (received on 7 feb) . When delivery agent came to receive it he denied that he won't be able to take it back and put it on hold .i have contacted myntra help support but they didn't provide any vaild support . I need this...
+2 photos
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P
Prabhat DIXIT 90
Feb 7, 2022
Feb 9, 2022
This thread was updated on Feb 9, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Extra product picked up

Address:927, kutchehry road, Near SJS Public school, raebareli

Order ID # 1194274 [protected]
Two track pants were ordered, paid in advance and delivered,
Were bigger in size,
One was to be refunded and another was to be exchanged,
But both were picked up without the exchange product!!
Recieved the refund against only one of the track pant but there's no accountability of the second track pant.
Kindly Refund or deliver the exchange product...
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A
Anjali Kishore
Feb 7, 2022
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Not refunding for my returned product

I have returned my product to myntra in proper way as it should have been. But they have not processed my refund as in terms & conditions it should have been refunded same day as myntra credit . But neither they have responded my complain nor their customer care no. is in service....
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A
Afshan Noor
from Gurgaon, Haryana
Feb 6, 2022
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Misleading customers

For an item that I have purchased from Myntra, there is no return option available. It say that my pincode is not eligible to return the product. How is that possible, if Myntra can deliver it to me, but can't arrange for pickup. There is no specific information given anywhere that says that one cannot return a product for a reason like this. I am feeling cheated....
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N
nkaushi09
Feb 6, 2022
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Delivered product has stain

One of my delivered products has stain on its edge due to which delivery boy didn't pickup the product for its replacement.
Please note the product was received in the same condition and is untouched. We raised the replacement due to size issue only. Hence we need the replacement of this product with large size....
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The item I ordered is completely broken. I need refund as soon as possible. And how can you guys send a broken piece. You should be more careful. I need refund asap....
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T
tanishabrahmi
Feb 6, 2022
Feb 6, 2022
This thread was updated on Feb 6, 2022
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Amount debited from account but order not placed by Myntra.com

I had placed an order of Rs. 969 and the amount has been debited from my account as well but the order has not been placed since it is not reflecting under "My Oders" on Myntra.com....
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A
avinash05me13
from Hyderabad, Andhra Pradesh
Feb 5, 2022
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I have received a different product

Address:201, S & S Lakshmi Residency, GNT Circle, Nallagandla, GNT Circle, Nallagandla

I had ordered US Polo Assn Men Navy Blue Slim Fit Chinos, though i have received a tshirt. I had raised the complain the day i had received the different product. As per your customer support suggestions, i uploaded the picture and the details what they asked. But still, the problem is not resolved and now they have marked the issue resolved.

I request u to escalate the issue and do the needful....
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R
ritik2310
from Mumbai, Maharashtra
Feb 4, 2022
Feb 14, 2022
This thread was updated on Feb 14, 2022
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Product damage and still in warranty but not replacing it

I purchased a nike shoe 3 months back and its been a defected piece. My product is still in warranty but they are not ready to take my complaint and forcing me to contact brand. But on the nike website its been clearly mentioned that you should submit the defected photos along with invoice and style number to the purchaser. But as now my myntra is a purchaser and they are not helping. Didn't expect from such high brand myntra. My request...
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S
Sakshi78
Feb 4, 2022
Feb 4, 2022
This thread was updated on Feb 4, 2022
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Failed quality check

I had ordered neu look gym tight color black and grey on 31st jan from myntra. I tried it out but due to fitting issues i decided to exchange for a larger size since I order M but on packet and tag it was written small .I requested for exchange on that very day. I clearly remember not misplacing any tags or anything that came with the product. The delievery agent said he cant exchange I got another message saying my exchange request was "put...
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H
Himanshisukhwani
from Jaipur, Rajasthan
Feb 4, 2022
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Regarding my refund process

Actually I have purchased a product from Myntra of rupees 2499 on 29 jan..i have returned it on 31st Jan... it's been 5 days I haven't received my refund...they r saying that they have processed the payment but I haven't received it yet.. previous for once I have returned but at that time I have received my refund instantly but this time I haven't received my amount at all neither any notification I have received...Plz check it and take follow...
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D
Devidurga
from Chennai, Tamil Nadu
Feb 4, 2022
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Product not received

Address:No 49/50 N m towers Nelson manickam road Chennai 1st floor Chennai
Website:Myntra. Com

Hi I placed an order of 1 hearing, 1 kurta, 1 toe ring but in the app it's stated as delivered by I have not received it. When I call the customer care they are telling the tat time is only 5. Days so either they will not refund the Amt and will not deliver the product want to register a major complaint....
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S
Shahil sinha
from Chandi, Bihar
Feb 3, 2022
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Hrx jacket

Address:Chandi

Myntra delevired me wrong product..when I complaint he ignore me ...Myntra didn't work on my complaint..only tell me to wait ..I also waiting but he didn't work on my complaint...
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U
urvashi gocher
Feb 3, 2022
Feb 3, 2022
This thread was updated on Feb 3, 2022
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I received defective saree, after repetitive complaint , Myntra denied return

I received defective Ada green color saree
Order number[protected]-8135201
Order date - 15 January 2022
But after received defective product
I complain to myntra customer care, but they denied return and didn't help me...
+1 photos
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N
Neerajsharma889
from Unnao, Uttar Pradesh
Feb 3, 2022
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Exchange Product Delivery Related

Dear Myntra, I order a Jacket of Perfkt U from your site Order ID # 1193285 [protected] . First of all I got delivery very late and when I try to check size, I found it is small in size, so I create exchange request not cancel, after request Myntra is not delivering exchange product to me from 20-25 days . I every time give complaint to myntra executive, they said we will resolve it and no body is taking any pain or confirmation from me,...
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