Myntra.com Complaints & Reviews

I bought a pair of footwear from Myntra in march 2022. I used the footwear for less than 20 days and it's sole got broken from the bottom. I never expected such a cheap quality product from myntra. I want to exchange my footwear with a new one or want my money refunded back. Even the exchange period of one month is still active but myntra doesn't change used products. So i am complaining here to get my issue resolved.

My order history as well my credit (refund) has been vanished. Haven't got any satisfactory answer from costumer care as well.

I have order a watch of company wrogn and i wanted to return it it was picked by the delivery boy on 7th of April but till now i haven't received the refund amount

I ordered a shirt from Myntra company which was delivered to me on 12th April at around 1-2pm i raised a return/refund request on 12th by 5-6pm.

Company picked my order on 13th and there courier person checked all tags and shirt that it was in good condition. On 14th i got message from company that my refund is rejected because it did not pass quality check.

I called their customer care and they said product is used. i explained them everything that i did not use and i returned the product in few hours and the product they i used have all the tags additionally that product didn't even fit me. I was not able to close the buttons of shirt because it was too small for me.

Please help me with the same. i have seen on google that same complaint is registered by many other consumer who suffered.

I bought an all terrain crocs from Myntra 2 days before….the first time when it came it had a small defect…so I exchanged it….but when i got a new product the 2nd time….it was even worse….one of the clogs had no strap and had small holes in it….I tried exchanging it the 2nd time…..this time when the delivery boy came …..he said this can’t be accepted as it is damaged……i got the product yesterday and yesterday only i had put it up for exchange….when I contacted costumer care they are saying….complaint has been registered….but will take time….

Is this my fault?….why should i be suffering for the mistake which has been happened by them….it cost me like 2500 RS to purchase the product….and when i got it….it was damaged….never expected this from a reputed company like myntra….

I want my money back or replace my product with a good one as soon as possible…..

I ordered a Triumph sports bra on myntra few days back. I
raised return request on 31st March and the delivery executive picked it up
on 1st April but later that evening the app showed pick up failed and after
that return has been attempted number of times. I contacted customer
support from the app but issue did not get resolved.
Now, I dont have the item anymore and I dont know where it is right now?
I can provide the delivery executive's number incase you need it. He did
not provide any return slip or anything. I even have a call recording that
says he picked the product and processed it that day but the app is saying
otherwise.
Please locate the package. I am quite disappointed with this issue right
now. I am providing whatever documents I have.

If there is a problem with the return, I would like to have my product back.

The screenshots have order number and return id on it.

I bought a pair of footwear from Myntra in march 2022. But after using the footwears for few days the sole of the footwear got broken. I want my footwear to exchange with a new one or to refund my money back as soon as possible. I am attaching the picture of broken footwear with this query.

I had ordered a perfume worth 8850 rupees but it came with a faulty Spray and leaking bottle. I immediately placed a return request and received an out for pickup message the next day (9th April). However, the pick up executive never turned up or called me instead I got a message saying that the pickup failed. I have been contacting Myntra and xpressbees (their pickup partner) endlessly for the last three days only for it to fall on deaf ears. My money is stuck and the faulty/defective product is lying in the box. I’m so done with Myntra and it’s services despite being a so called “Select” customer! I think I’ll have to file for a chargeback through my credit card company to get my money back if Myntra fails to resolve my issue.

Order id IN[protected]
return date 4 april 2022
still not get refund
amount 509

I ordered 2 travel bag from myntra and return it both one price is 799 and another is 509 one bag return on 2nd april and another one is retunn on 4th april still i am not getting refund of 509 its been more than 7 days
order id 120041561409555013501

Respected Sir,
I ordered a "Campus Men White Mesh Running Shoes" on 4th April 2022 bearing order number[protected]-6704201. I received the product in 9th April 2022 but the box was damaged and the product was in used condition.
I placed a refund request on the same day and the order was picked on 9th April 2022 itself.
Everything including the box was returned by me but the company informed me that the product failed the quality check which is not my fault as the product was already in used condition ( the photos of which have been provided by me to the Myntra.com customer care).
The company has declined by refund request.
I request you to kindly help me get my refund as I am at no fault here.
Thank you.

After placing request for returning a product, delivery agent doesn't show up and doesn't call but they update as pickup attempt failed, then it gets updated as quality check failed and return request gets on hold. Now, by raising this issue to the customer care, they are asking for product images and then they are cancelling the request so that i can raise a new return request again.
Boom! Repeat!
Same thing happening on loop!

I canceled an order from Myntra of ₹2391/-. I need to get a full amount of refund but I received only partial amount.

Here are the details of amount which are not received with bank reference number mentioning below
Amount- Rs. 100.00/-: Bank reference
number - 30005120812081110790249.
Amount- Rs. 360.00/-: Bank reference number
-30005120812081110790249.
Amount- Rs. 449.00 /-: Bank reference
number - 30005120812081110790249.
Amount- Rs. 195.00 /-: Bank reference number
- 30005120812081110790249.

Please refund my money asap!!!

I ordered bag from myntra but i returned it on 2 nd april but i am not getting refund
order id 120041561409555013501

I received damage product from Myntra. I request for return and refund, but they give me the date for return pickup and nobody come to pick my product. This is my fourth time i am sending return request but same thing happened with me they cancel my pickup. Even though I called customer care and they resolved my issue still my pickup is not done yet. Why should I bear the cost of damage product. Horrible experience and poor service, poor communication.

We have ordered all about you sarees from Myntra from [protected] contact number, and the saree doesn't have tag when we have received it and due to the product quality and no tag we have immediately requested for return and yet the pickup is not done, what kind of service and quality Myntra provide, i never want to use this Myntra app and i want to recommend my contacts also never to use the Myntra. Please check this concern and the saree was tagless, no tag on it and low quality second hand product. Please pick it up immediately.

The shoe delivered to me by Myntra looked used. I placed a return request a few hours after the shoe was delivered. Myntra rejected the return request claiming I used the shoe. I have not used the shoe and I want a refund

My Myntra Order ID # 1200713 [protected]. I placed a order of headset and it should be delivered on 5 April, 2022. I didn't get the delivery but it was marked as delivered. I didn't get any call from the delivery agent. I did not have num of the agent too. I raised a complaint and they resolved it as delivered. I want to know details who delivered it? Whom did they deliver? Did they ask the pin? What the hell is wrong with the people. It is postpaid so you don't care whether customers received it or not.

I placed an order with myntra.com and they delivered me the wrong product which was immediately returned by me. I received a mail and confirmation that my amount of refund which id Rs. 1150/- has been credited to my debit card on 19.03.2022 and the same will be reflected to my account within 10 days. The reference id provided by them was 75503722079014267211431 for the said refund. I have not received any amount and when I contacted with my concerned bank which is SBI, the bank manager told me that the reference number provided by myntra.com is of no use for tracing the refund transaction and asked for a valid transaction number to trace the refund amount. When again I contacted myntra.com they forwarded me the same email again with the above quoted reference number which has been twice submitted by me to my bank customer care and no such amount has been reflected in bank account till date. Myntra.com is not providing correct reference number or there has been no refund initiated or transferred by them otherwise it would have been traced by the bank.

I bought park avenue blue suit from Myntra website, which was delivered on 30th of march, returned on 31st. They said they have initiated the refund amount on the same day. But haven't recieved refund till now after 6 days. They are not giving any response. The amount is 4364₹