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Myntra.com Complaints & Reviews

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Last updated Apr 3, 2024
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560068

Myntra.com reviews & complaints page 75

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R
Rahael lily
from Chennai, Tamil Nadu
Mar 12, 2022
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Not delivered but says as delivered

Website:Myntra

I ordered a pant and a top from Myntra and i received a notification saying the product has been delivered. But I didn't get a call from the delivery agent and I didn't receive the package too! I expect a refund or demand the package to me on my hands asap! I didn't expect myntra to be THIS CHEAP!...
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D
dolly.undefined
Mar 12, 2022
Apr 1, 2022
This thread was updated on Apr 1, 2022
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Regarding rejected pick up

I had raised a pick up around 15 days
back, next day a pick up agent comes and rejects the pick up based on a
barely noticable dust mark at the back side of the dress which even i did
not notice and which as per him was a so called "damage". Firstly i had
called the myntra customer care around 10 days back as my return status was
put on hold and then the next day i get an email that my issue was
"resolved"...
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1. I ordered ‘Moda Rapido Women Pink Floral Embroidered Yoke Design Straight Kurta’ on 26 Feb 2022 in Myntra. Myntra is claiming that it is delivered, but I have not received the product.
Order details:
Invoice Number: I0622KO[protected]
Order Number:[protected]-8902703
Invoice Date: 26 Feb 2022
Order Date: 26 Feb 2022
Paid: Rs 1969.00

I have contacted Customer care, they are...
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Hi Team
After all my efforts and mental trauma being faced, I have reached you for a solution.
I have been cheated by Myntra and it’s courier partners and faced following problems:

1/ On 5th March 2022, I have received a product delivery of hush puppies shoes
Order ID #1198028 [protected]
for a prepaid order of Rs2974 . To my horror, when I opened the sealed packed, there was a broken box...
+2 photos
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A
Arvy0987
Mar 12, 2022
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Order ID # 1198028 57922482849401

Website:Myntra

Hi Team
After all my efforts and mental trauma being faced, I have reached you for a solution.
I have been cheated by Myntra and it’s courier partners and faced following problems:

1/ On 5th March 2022, I have received a product delivery of hush puppies shoes for a prepaid order of Rs2974 . To my horror, when I opened the sealed packed, there was a broken box with old dirty used shoes of some person. br...
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On 8 March 2022, I ordered Noise Mini Air Buds. On 9th March 2022 i received the parcel which is empty from inside nothing was there. I called the customer care executive of myntra and they ask me to wait till 12th March for the resolution and now today 11th March they closed my request and tell me that we don't have the video evidence o[censored]nboxing the parcel. I am very disappointed with there services. I am asking my refund or the product...
+1 photos
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P
pra.nam
from Deoli, Maharashtra
Mar 11, 2022
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Regarding decline of Refund

I have ordered a product from Myntra app with order Id[protected]-7903501. As the product was as per expections, so I create a return and product picked up on 10th Feb 2022 through xpressbees logistics.
The product was in transit from 10th Feb 2022 to 10th march 2022, one complete month.
I confirm that I have shipped the product which I received with all tags intact.
As this can be logistics fault, still they declined...
+1 photos
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A
AnilKumar221989
Mar 11, 2022
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Order not picked up even after two weeks

I have placed a return request on 26th Feb 22 but till date the order is not picked up nor I have received any concrete response from MYntra. Myntra is simply extending the pick-up date. Currently, it is showing 21st march 22 as the pickup date that is almost a month from the return request.

My money is blocked nor I am able to use the product.

This is simply unacceptable.

order no.[protected]-8775801br...
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P
Poojashahb
Mar 11, 2022
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Refund not received as quality check failed!

Address:Wadala

Order number[protected]-6819001
From the total 20 products that I ordered 5 got delivered on 9th March 2022. I placed return request since I had fitting issues with all 5 and bigger sizes were sold out. Same day return was picked up in the evening. The pick up agent asked me if all tags are intact and I showed him each item before he accepted it. Next day I check the app and see that refund is on hold due to quality check fail....
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T
The girl
Mar 11, 2022
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Quick Delivery

Dear Sir/Madam
I've ordered a product(mitera navy blue floral embroidered sequinned organza saree) . The delivery date of the product is 19th March due to emergency I want the product to be delivered before 17th March
Please deliver the order as soon as possible...
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I have placed a bulk order on Myntra of 20 products out of which 5 products were delivered on 9th March 2022. I tried the products and placed a return request on the same day and it was picked up by the agent on the same day itself. While returning I showed each item and tags to the person who had come to collect the items. Every time refund is initiated maximum by next day however in this case it was kept on hold as it failed quality check....
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I ordered a T-Shirt and it got delivered today at 1:30 pm. I had to pay Rs 349 at the time of delivery. I gave him Rs 500 and he returned only Rs 50 instead of Rs 150. I thought he will give me Rs 100 more but he wore his helmet and went back. This is my Order ID # 1198519 [protected] and I want my Rs 100 back. I waited for mote than half an hour thinking that he might be back but he didn't come....
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I had ordered 2 dresses from Myntra out of which only one was delivered in the package.The other dress was never delivered yet the status of the order is being displayed as delivered in the app.Have raised multiple complaints already to the customer centre still no action has been taken and the issue is marked as resolved even though it has not been resolved(Screenshot attached)
Since this was a prepaid order I had already paid 3000...
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N
Nandish Chinnappa
Mar 9, 2022
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Refund queries

Address:Kadangamuroor village and post virajpet
Website:Myntra

The pick up of my product was taken on jan 29 still I didn't receive any refund...
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A
aishwarya santriwal
Mar 9, 2022
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Return Request put on hold as it failed the quality check.

Address:.
Website:www.myntra.com

I ordered loreal shampoo and i got the defected product. The cap of the bottle was damaged and the shampoo was leaking. So, i placed a return request and now i am getting the message on app as my return is been put on hold as quality check was failed. Seriously?? Why would i damaged the product. I have paid for the product and it's my right to get the proper exact product which i ordered not hte damange product and then putting the blame...
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@astha
from Baraut, Uttar Pradesh
Mar 9, 2022
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Cod is not available in my address

Website:Myntra

I had bought many many things from Myntra but these days cash on delivery not available in my address tell me why because I want to buy something please tell me...
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Richa Ankesh
from Jamshedpur, Jharkhand
Mar 9, 2022
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Not yet received the refund of my self shipped order

Address:Q. No 125/2/5 , near dispensary, near mobile world, Chhota govindpur

I have self shipped my yellow Chime jewellery set to the Myntra return logistics, Bangalore on 15th February, 2022. The product reached their warehouse on 25th Feb. But they are not returning my refund. Everytime I call the customer care service they ask me to wait for 24/48 hours. It's been a month waiting. I am really very disappointed by Myntra. They are not returning my money purposely. I want my money back as soon as possible....
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S
SaatvikM
from Delhi, Delhi
Mar 9, 2022
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Not getting refund amount

Address:Bangaluru
Website:www.myntra.com

I received a wrong(old & used) product for which I had raised a complaint almost 15 days back. Also asked to change my pick up address. Even after 50 times i called to their CC & speaking to their CC agents/supervisor/manager escalation manager multiple times still neither my pick up address has been changed nor they are picking up that wrong product. Even after receiving the pick up approval their courier team has rejecting the pick up frequently....
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S
Shikhaaa12345
from Shahpur, Uttar Pradesh
Mar 8, 2022
Mar 8, 2022
This thread was updated on Mar 8, 2022
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Order is not confirmed

Website:myntra.com

I have placed an order of 2 items(nivea body roll on and stalk beige women sandal).Though I have paid through UPI but my order hasn't been confirmed.
Transaction id : T2203081447184254692723

Kindly look into this matter...
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N
Navneet.Singh1
from Sasaram, Bihar
Mar 8, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Request to deliver the package till 10th march

Hi sir,
I have placed an order of allen Cooper jeans with order id #1198442 [protected] which is being shown to deliver on Or after 13th march. Due to some urgent work, I have to leave the delivery address on 11th march. Kindly deliver my package till 10th march. I would be very grateful for this.

Thank you
Navneet...
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