Myntra.com Complaints & Reviews

Still I have not received any order but status showing delivered I think something happn wrong kindly resolve my query wr is my 3 items pics attached kindly help urgent complaint

I had ordered a roadster man green cotton jogger on 2 Feb but on the very same day due to some size issue was there I made a request for exchange. But at the time of exchange delivery man denied to exchange after giving me the reason that the product was used or having some color faded issues. After that I was made multiple requests to the customer care and ask them to solve the issue but every one giving me the false promises. I even don't remove the price tags from the product. This was the 2nd time when i found such kind of issue. Last time I got a product without the price tag and when put a request for exchange or return your delivery man denied to take time product back. In such cases why customer will bear or pay the price for your fault. This is totally annoying or misappropriate behaviour from Myntra. Totally disappointed once again.

Hi Team,

I have not received the refund for refund reference number[protected]. I have contacted bank and as per the Bank it failed at your end. I was continuously following and escalated many times still it is not processed. Need to take further action or I should go to consumers court. Please suggest.

Please find below the details:
Order ID # 1195532 [protected]

Issue Created
IN[protected]

refund reference number
[protected]

Thank you!

Regards,
Rajkumar Itakar

Hello sir/mam, I had ordered a myntra product on 17 feb 2022, pls deliver my product on 21st February 2022 as it’s urgent, . Can’t you do this for ur regular customer. It’s urgent i want my order on 21st. Order ID # 1196977 [protected]

I order a blackberry suit from myntra and received on 19/02/2022 Order ID # 1197051 [protected] Within half n hour, I registered for refund because the product quality was not branded and seems to be fake. On 19th feb itself pickup agent called me for pickup but as I left for my work, I returned on 20th Feb in the morning, The pickup agent who came to pick up the order also confirmed that product is in good condition with all tags intact but now myntra is saying that tags are missing. Also the pickup agent has blocked my call and not answering. Pl suggest what should I do. I am felling cheated as I have been the privileged customer and i require the outfit for my sister's wedding.

Myntra has deactivated my account without any prior notice. Whenever I call customer care they tell me that they cannot reactivate my account. I have products to return as I am facing problem with the size of the item. And I am not able to login to my account to return the items. I request Myntra to reactivate my account so that i am able to return the products.

I had ordered (Order #[protected]-2363803
) a "Bitiya by Bhama Girls Maroon & White Printed Basic Jumpsuit" from Myntra app on 19th Jan 2022. The order was placed for the delivery along with another order to the same address. The latter got cancelled on the app citing the reason as "Inability to deliver to location". Shortly, the first order delivery status was updated as "delivered". Neither have I received the order nor was any communication made by the delivery partner regarding order delivery status. Despite my multiple attempts at raising the issue in Myntra, the complaint status kept getting updated as " Issue resolved and closed" without any attempts at communication with me or explanation on how and why the issue was resolved. Finally, my call was forwarded to the supervisor and she said nothing can be done now as the order was apparently delivered (for which they also had no proof to corroborate the word of the delivery agent). So not only did I suffer monetary loss and no delivery of the said item, but I was also not issued any compensation. Such a blatant disregard for the customer's complaint and flagrant violation of the company's apparent claims of trustworthiness was the least expected from an established company like Myntra. This incident has forced me to never use their services and to also discourage my friends and family from ever shopping on Myntra ever again.

I am an Icon customer of Myntra. But nowadays there are limit on cash on delivery due to which I can't order anything.

The delivery was behaved very badly. He double checked the product and said that the product was in good condition but later my return was put on hold . When I called him again he cut the call and said that he can't talk right now.

I received a defective Makeup Revolution Pallete from Myntra on 14th of February.I returned the product on 15th of February citing the product I received was defective.But today i Check my app and saw my refund has been put on hold because as per them quality check failed.The customer care is useless, they are asking me to wait till 23rd February but I'm really unsure about them.

I ordered sneakers on Feb 16th 2022 with Order ID # 1196908 [protected] in myntra. I found size was misfit and initiated return on the delivered date itself...i.e., Feb 17th ...And the Myntra agent picked it up on Feb 18th...All the tags are intact. And the product is as it was. But I got update that my return was rejected during quality check...I refuse to believe it. This would definitely not happen. Please help me in this issue. And there is no explanation why the product is rejected during quality check. Please help.

For the very first time i used Myntra platform for shopping and got highly disappointed ... I have purchased around 16 items and have returned 2-3 items for some reason. Out of three 2 was for size issue which got replaced but 1 white shirt came to me with yellow patch which was not taken in to consideration and have been informed to call customer care and than only it can be returned. Now i have raised complaint for the same and hope so it will close On positive note. But in all this process of returning product and raising compliant to Customer care all the excitement which an individual have for his new purchases are dead now and feeling like FLIPKART & AMAZON are far better than this. Overall Myntra should not tie up with such dealers who try to sell their defective product on Online platform.

My self pankaj. I am raising complaint on behalf of myntra. i order my shirt on 16 feb and the shirt should be arrival on 18 Feb today is 19 Feb. Still i dont received any kind of call. i try to follow up still no response.So iam raising these compliant

I had ordered #1196346 [protected] (Women Maroon Sneakers, though i have received a Black Shoes. I had raised the complain on the day thai i had received the different product. As per your customer support suggestions, i uploaded the picture and the details what they asked. But still, the problem is not resolved and now they have marked the issue resolved...Every time delivery boy asking commission for pickup..

I request u to escalate the issue and do the needful.

Order placed and paid for. Order not delivered. The company claiming the order was delivered and is refusing to share any details on further course of action or details of where the product is. The company customer care executives have been saying nothing can be done.

The watch that I had ordered from Myntra was not starting. I Placed a return request while also contacted the customer care. They raise a complaint Against that I waited for a response and the response that I got was that the product was delivered to me after a stringent quality check and they could not do anything about it. After that I contacted the customer care to 3 times and all of them told me the same thing that it was delivered after a quality check and they could not do anything about effectiveness of the product. At the same time I also contacted for sales customer care and they told me that for them to check it out I have to send it to their Bangalore branch and it will take 30 days for them to give me a feedback on that. So from my end it was Myntra’s fault that they had delivered a defective product to me at failed to acknowledge it so defectiveness at the same time also pawning defective items to customers. Now I am left with a 5K defective watch and I have to go through the hassle of getting it checked and sending it to the Bangalore branch and I am the one getting duped in this process while day just raise their hands of that they cannot do anything about this issue. I demand that Myntra Accepts the return for this watch and also provides me a refund for it as this issue has nothing to do with me and it’s their fault for delivering a product that is not in a working condition and also duping me for it.

We have order 2 items in the Myntra app. When we see that the terms are returnable within 10 days. We always thought that the return items will be picked by the Myntra only.

When we tried to return the item, they mentioned that "The location is not eligible for the pickup and we have to self return the items".

We called and asked the Customer support, they mentioned that the self return mentioned in the Item description.

The Item is eligible for 10 days to return in Big and self return some when in the bottom.

As you already have the customer pin code while ordering it, why don't you display/warn the customer saying that the item is not eligible for pickup and should be self-return.

Hi,
I ordered cultsport short on 13 feb 2022 from Myntra. Product delivery get on 16 Feb 2022, after that I file return request on same day after watching that product is not so up to the mark. pick-up schedule on 17 Feb 2022.as per schedule I am ready with product with all the tags (price tag and brand tag)even white paper which is inside the product, bill, then transparent bag and outer khaki bag.when pickup boy come for pick up...

I ordered footwear from @myntra and received it on February 17th, 2022 at 1 pm IST. I requested a return at 1:15 p.m., and the product was picked up at 3.30 p.m. the same day. Before leaving, the pickup driver double-checked the product to ensure it was in good condition. I now see that the return has been halted due to a quality control failure, and it claims to be stained. I did not use the product and returned it in the same condition that I received it. Please assist me with this.

Ref. issue in the subject line:
I requested for a return of Apsley product bought from Mintra.com.
Courier partner refused to accept and miss informed Mintra that product is different.
Actual Issue was that information on Price tag was missing from the manufacturer.
I contacted customer care, who is bullying by asking images of the product and everytime closing the complaint without return of the product.