Myntra.com Complaints & Reviews

Dear Myntra, I order a Jacket of Perfkt U from your site Order ID # 1193285 [protected] . First of all I got delivery very late and when I try to check size, I found it is small in size, so I create exchange request not cancel, after request Myntra is not delivering exchange product to me from 20-25 days . I every time give complaint to myntra executive, they said we will resolve it and no body is taking any pain or confirmation from me, that I received my exchanged product or not. And now when I want to cancel it, they are confusing me that you could not cancel untill the delivery boy not come to your home for delivering your exchange product, You have to denied him and place another request of cancellation. Is this my fault, I faith on Myntra . Please resolve the issue, I will never shop from Myntra again in future.

I received the product-black parka jacket by Chemistry without a price tag.
Myntra/seller falsely claim that the price tag was present.

I was refund for the item.

Please see, I have never had such issue with return.
A true Myntra loving customer.
I still have price tags of my previous orders but for this there wasn't any price tag.
I am not lying and hence I want to return this product.

Registered no. [protected]

I have ordered a Libas green kurtas set which includes(kurta, palazzo and Dupatta) but I have not received the dupatta in the set so I have put a return request on the 31st january, 2022 and the item has been picked up on 1st february, 2022. But after that it is showing return is in hold due to quality check failed. How it is possible i didn't even used that product. I saw dupatta was not there so i put return request. Now they are saying product will get re-ship to my address. What kind of fraud Myntra is doing with customers?

Its was diffrent what i have seen prodouct which was deliverd itema was in put on hold so ensure that problem will reslove .the oder id was 119518246745060887401 please kiney intatite the amout thak u

Order ID[protected]-3984403
I have order U.S. Polo Jeans which they delivered without price tag and now they are not accepting the return request of this second hand product and denying my refund amount.

I had ordered Van Heusen Bag, its size was big so i had returned it, payment was done using UPI, they updated that my Refund has been Processed. UPI refund should be credited instantly. I have not received my refund even after 4 days. I raised ticket with Myntra helpdesk and they closed it. If i call on their Helpdesk number, it has no option to talk to any person so it also is useless. I have no way to contact Myntra and get my refund back.

I have tried to return the product multiple times, as the product was not good fit on me. But the picup agent refused to collect saying that the QC code is missing in their tag. What can I do in such cases, it is not my faukt though, if the seller needs QC, then why the hell is it missing in the tag? I also tried reaching out the customer service but even after my query got acknowleged as Resolved, still the QC issue is resolvd. And its been my 4th attempt for the return of same product, and Im spending my time & energy for a simple return. Still the return pickup agent is telling he can't take the pickup without QC code orelse need to call Myntra and request for QC removal. Please do the needful as soon as possible as the last date for return is expiring within 2 days!

Myntra refused me to return my product based on some random reason. The normal return policy is 14 days but on one product it was 7 days. I ordered many items for my brother and would be husband and in order to avoid issue with size I ordered 2 sizes of most of the products. After wedding I tried to return one item and Myntra refused mentioning that we give exception of 2 days after 7 days window and it was the 3rd day. I requested them to allow me account credits for return in case money return isnt an option but they refused for all things.

I purchase product from myntra 19dec.2021.but i change my style and cancel my order. But my money is already paid when i cancel my order i not received any from myntra but myntra saying that i refund your money you can check your bank statement but i checked no money receive from myntra they provided bank reference number to contact to bank but denied they said contact your myntra team.

I didn't not received my refund for the 4 months. I talked to the supervisor for 3 times. When I a raised a issue regarding the refund without solving closing the issue how can it possible and shared the bank details so many times. Even today also without giving any response supervisor has declined the call when transferred how can be so irresponsible being a supervisor post. I went to the bank for the two times they told that we didn't received any refund if we received we would transfer the amount with in 3 days. Please solve the issue as soon as possible.
Find the products which I should get refund
1. Roadster women peach color solid jogger
2. Roadster women lavender & white color blocked hooded sweatshirt
3. Roadster women green solid cotton jogger

Myntra gave me bad stuff but I returned it, Courier by Xpressbee by Delievery Boy Myntra took back the goods through return policy, The product has been received but refund has not been given to me yet.

I always aplly with COD and the delivery guy calls up to pick the items from his office which is 1Km away from my place.
Is this right?

please tell me if i am wrong or else i quit shopping in Myntra. all my colony people is finding this annoying too.

I ordered an inch 5 heel and they delivered wrong size, wrong product and used product to me and now they are declining the return request

I had ordered a MK watch from Myntra.
The product i received was damaged, there's a slight scratch on the dial.
I had placed a return request on the same day, as there's no option for exchange.
The delivery guy, refused the pick up of the product and asked me to speak with the customer service, where they asked me to provide all the detailed info of the product.
After providing everything i got a message stating my return has been rejected due to quality check issue.
Now they are refusing to accept the product.
Hence i request them to either provide me the exchange of the similar watch or return the amount.

Hi
I had requested exchange for product received from myntra but delivery boy kept it on hold as preice tag is not there which i did not receive in forst place..i was only given tax invoice which in as it was received ..
Kindly look into this matter quickly

I ordered a pair of shoe worth rs 5196 then order get cancelled by mynta now the price of product is 7196 and they want me to reorder the product is higer price

I ordered a Royal Enfield Leather Jacket Large size from Myntra. The delivery person delivered the order on 21st January at around 3:30 pm. I didn't checked the item right away, since I trust Myntra that they will give me the right product for which I paid them. However, after 2 hours when I opened the package, I found a ladies cardigan jacket Monte Carlo, that was just Rs 1345. My jacket was Rs 8910. I don't know what went wrong, so I contacted...

Had ordered a shirt (Roadster men coffee brown pure cotton shirt ) on Jan 16, 2022 from myntra. (Order ID # 1194226 [protected])
It arrived early (19 Jan). I tried the shirt out but due to fitting issues i decided to return it. I requested for the return on that very day. I clearly remember not misplacing any tags or anything that came with the product. The pick up was due next day but due some busy schedule the pickup not happened that day.Later i tried again for return they take the item by today (29 jan, 2022) After the message was sent on my mobile that the pickup was successfully completed i got another message saying my return request was "Cancelled: Sorry, since we were unable to pickup, your return request has been cancelled. For any related queries, please click here, http://mntr.se/rzik47385nx/. - Team Myntra." as it "failed to pass the quality check".
I called up the customer care and they informed me that the courier guy said that the "price tag was missing". Now the item and money both is at them.. they picked my shirt(small size) and i haven't received a refund either my product . What i will do with that "price tag"??? why the hell would i do that? Remove the price tag? What do you guys take a customer for? I have done shopping from other e-commerce sites and have never faced such a thing. What if you had sent a defective product? What then? I did not do a "quality check". If the product is undamaged then why on earth am i not getting my money? I want my money back! Stop duping people like this. I want the refund.

Hey! I recieved a product(shoes) that is totally different form what I had ordered. And when I did a return policy the delivery/pickup agent told me to call on myntra and after approval he will pick it from me!
Now! When I'm calling on customer care no. The number is going invalid...so tell me where I have to contact.
This is really very disappointing.

On january 16 th 2022 i ordered puma shoes from myntra via zestmoney.order got confirmed and i got my order on 21 st january.but on myntra app & myntra.com i am not able to see my order.after receiving the product i got my order id.order id is[protected]-8704203.since i want to return the item.kindly resolve the issue.on contacting myntra support they e mailed me that the order came from my second mobile number.but i am not able to login to that also.kindly do needful