Myntra.com Complaints & Reviews

I ordered a pair of Jack & Jones Shoes from Myntra.Com on the 3rd of Oct 2021. I got my shoes on the 9th of Oct, and from then, I barely wore them five or six times. Unfortunately, in this period and with minimal use, the left shoes developed tear marks, as you can see in the attached images.
I raised my concern with Myntra.com (Ticket ID: IN[protected]), and they just told me that the shoes are now out of warranty and just closed my case rudely.
I have paid a handsome amount for those shoes, and it looks pretty inappropriate to provide just three months of warranty on an expensive product.
Please do the needful as I feel miserable with the product quality and the services provided by Myntra.com
Myntra Order ID: 1185128 [protected]
Regards
Navjot Verma

I placed an order on myntra for zapatoz grey sandles 03 feb . Order no[protected]-3052503
I received totally different product from there . Which is a black and grey sandle. After puting it on return on 7 feb (received on 7 feb) . When delivery agent came to receive it he denied that he won't be able to take it back and put it on hold .i have contacted myntra help support but they didn't provide any vaild support . I need this product to get return . And refund .

Order ID # 1194274 [protected]
Two track pants were ordered, paid in advance and delivered,
Were bigger in size,
One was to be refunded and another was to be exchanged,
But both were picked up without the exchange product!!
Recieved the refund against only one of the track pant but there's no accountability of the second track pant.
Kindly Refund or deliver the exchange product

I have returned my product to myntra in proper way as it should have been. But they have not processed my refund as in terms & conditions it should have been refunded same day as myntra credit . But neither they have responded my complain nor their customer care no. is in service.

For an item that I have purchased from Myntra, there is no return option available. It say that my pincode is not eligible to return the product. How is that possible, if Myntra can deliver it to me, but can't arrange for pickup. There is no specific information given anywhere that says that one cannot return a product for a reason like this. I am feeling cheated.

One of my delivered products has stain on its edge due to which delivery boy didn't pickup the product for its replacement.
Please note the product was received in the same condition and is untouched. We raised the replacement due to size issue only. Hence we need the replacement of this product with large size.

The item I ordered is completely broken. I need refund as soon as possible. And how can you guys send a broken piece. You should be more careful. I need refund asap.

I had placed an order of Rs. 969 and the amount has been debited from my account as well but the order has not been placed since it is not reflecting under "My Oders" on Myntra.com.

I had ordered US Polo Assn Men Navy Blue Slim Fit Chinos, though i have received a tshirt. I had raised the complain the day i had received the different product. As per your customer support suggestions, i uploaded the picture and the details what they asked. But still, the problem is not resolved and now they have marked the issue resolved.

I request u to escalate the issue and do the needful.

I purchased a nike shoe 3 months back and its been a defected piece. My product is still in warranty but they are not ready to take my complaint and forcing me to contact brand. But on the nike website its been clearly mentioned that you should submit the defected photos along with invoice and style number to the purchaser. But as now my myntra is a purchaser and they are not helping. Didn't expect from such high brand myntra. My request number is IN[protected].

I had ordered neu look gym tight color black and grey on 31st jan from myntra. I tried it out but due to fitting issues i decided to exchange for a larger size since I order M but on packet and tag it was written small .I requested for exchange on that very day. I clearly remember not misplacing any tags or anything that came with the product. The delievery agent said he cant exchange I got another message saying my exchange request was "put on-hold" as it "failed to pass the quality check".
I called up the customer care and they informed me that the courier guy said that the "price tag was missing". Now why the hell would i do that? Remove the price tag? What do you guys take a customer for? I have done shopping from other e-commerce sites and have never faced such a thing. What if you had sent a defective product? What then? I did not do a "quality check". If the product is undamaged then why on earth am i not getting my money? I want my money back! Stop duping people like this. I want the refund.

Actually I have purchased a product from Myntra of rupees 2499 on 29 jan..i have returned it on 31st Jan... it's been 5 days I haven't received my refund...they r saying that they have processed the payment but I haven't received it yet.. previous for once I have returned but at that time I have received my refund instantly but this time I haven't received my amount at all neither any notification I have received...Plz check it and take follow up regarding this payment..

Hi I placed an order of 1 hearing, 1 kurta, 1 toe ring but in the app it's stated as delivered by I have not received it. When I call the customer care they are telling the tat time is only 5. Days so either they will not refund the Amt and will not deliver the product want to register a major complaint.

Myntra delevired me wrong product..when I complaint he ignore me ...Myntra didn't work on my complaint..only tell me to wait ..I also waiting but he didn't work on my complaint

I received defective Ada green color saree
Order number[protected]-8135201
Order date - 15 January 2022
But after received defective product
I complain to myntra customer care, but they denied return and didn't help me

Dear Myntra, I order a Jacket of Perfkt U from your site Order ID # 1193285 [protected] . First of all I got delivery very late and when I try to check size, I found it is small in size, so I create exchange request not cancel, after request Myntra is not delivering exchange product to me from 20-25 days . I every time give complaint to myntra executive, they said we will resolve it and no body is taking any pain or confirmation from me, that I received my exchanged product or not. And now when I want to cancel it, they are confusing me that you could not cancel untill the delivery boy not come to your home for delivering your exchange product, You have to denied him and place another request of cancellation. Is this my fault, I faith on Myntra . Please resolve the issue, I will never shop from Myntra again in future.

I received the product-black parka jacket by Chemistry without a price tag.
Myntra/seller falsely claim that the price tag was present.

I was refund for the item.

Please see, I have never had such issue with return.
A true Myntra loving customer.
I still have price tags of my previous orders but for this there wasn't any price tag.
I am not lying and hence I want to return this product.

Registered no. [protected]

I have ordered a Libas green kurtas set which includes(kurta, palazzo and Dupatta) but I have not received the dupatta in the set so I have put a return request on the 31st january, 2022 and the item has been picked up on 1st february, 2022. But after that it is showing return is in hold due to quality check failed. How it is possible i didn't even used that product. I saw dupatta was not there so i put return request. Now they are saying product will get re-ship to my address. What kind of fraud Myntra is doing with customers?

Its was diffrent what i have seen prodouct which was deliverd itema was in put on hold so ensure that problem will reslove .the oder id was 119518246745060887401 please kiney intatite the amout thak u

Order ID[protected]-3984403
I have order U.S. Polo Jeans which they delivered without price tag and now they are not accepting the return request of this second hand product and denying my refund amount.