Myntra.com Complaints & Reviews

As I had placed an order with Order ID 119117019697656448503. I had received the original product with all brand tags and labels, As due to size fit issue tried for returning the product with all brand tags, unused and unwashed condition. But at return submission place it is showing as address not serviceable for pickup purpose. When product delivery is serviceable but return pickup is not possible. When tried to reach myntra customer care they said to self ship the product to warehouse then shipment expenses with reimbursed. But I hope why customer should go to courier office and waste his time for self shipping the product to warehouse. Please consider my problem and provide proper resolution.
Please reach me out through mobile [protected] for any other queries.

As I had placed an order with Order ID 119072937315087230101. I had received the original product with all brand tags and labels, As due to size fit issue tried for exchange but it was not possible as address is not eligible for exchange purposes, So I returned the original product with unused and unwashed condition. But after some days order status showed that the product failed on 15th Dec 2021 at quality checks so returned was rejected and re-shipped product delivered to me after 2 weeks of time. But as a customer I hope so it is customers right to know what was the actual issue with the product quality check details, why the product is rejected at quality checks, just saying quality checks failed means how customers should receive it when there is no fault from the customer end. Raised issue on 29th Dec2021 for Re-investigation, But there also said told same reason as quality checks failed.
As I returned the original product with brand tags, unused and unwashed condition. I would like to request myntra team to provide a proper reason why it had been rejected when I sent the original product only. Kindly check the details and do the needful.
Please reach me out through mobile [protected] for any other queries.

I am really disappointed from Myntra.
I received same product 6 times wrong.
I have raised return request but they are not approving. Daily pickup person came and said did not get approval and when I call to customer care they said they are working on that from last 20days they are not able to solve my problem.

Not providing approval or neither refund my money.

40 to 50 times call and complain has been raised without any solution they close complain .

They charges Convenience charges without customer knowledge and account debited. Post the debit of account they inform the surplus was these charges.
Now they refuse to refund the same.

I got used product and the fit is also not good. My return was rejected by the delivery boy and now I am unable to make a new request. Myntra is the worst app.

I recently ordered MANGO Black Stiletto Pumps Size: 37 and MANGO Coffee Brown Croc Textured Stiletto Pumps
Size: 37 and paid for it. The amount has been deducted from account and the order is not confirmed.

Order id :[protected]-2916803

I cancelled the order and Myntra haven't provided the refund even after 1 month.

They have given a false reference number and asking me again and again to call my bank support team. It is your responsibility to refund me my money.

Kindly refund my money.

For an order of boat headphones, the box inside the myntra package was already opened and torn off. Now, why is it already opened if the item itself is stated as not returnable. When I tried to contact customer service, they said they are sorry the item cannot be returned.
I would like to know what they do with the products before shipping it to the customers.

I have ordered cargo pants from Myntra with 6 pockets and received the same with 4 pockets, basically wrong product has been delivered to me

I have returned the product 2 times after they have reissued me and i have lodged complaint with product proof attached, that i have received product with 4 pockets.

They are not refunding my money amounting 959.

I ordered a product from Myntra on 17th December. Below mentioned are the product details.
order no :119161359761846173501

Return for this product was raised on
Return executive checked the product and mentioned that a tag is missing.
I told him that all the tags which were received with the item are present.
He suggested that you need to check with the customer care regarding the same.
I followed up with myntra customer care and they mentioned that the return executive has mentioned that the product in damaged category.
Customercare executive told me that they will start an enquiry on this and will share the response in couple of days.
Issue Created : IN[protected]
Again i called them in few days and they mentioned that as the product is damaged so you need to send a mail with pics of the item with all attached tags.
I sent a mail to [protected]@myntra.com on 2nd Jan with all images.
I called them again and still the response was same that the product is in damaged condition so it cannot be returned.
I requested them to send another return executive and get the item checked, they mentioned that it will not be possible.

I request to help me in resolving the issue.

Regarding above mentioned subject we have purchased product(Mast & Harbour Blazer) from myntra on dated 10th nov, 2021. But order was not placed and amount Rs.1649/- deducted from our Kotak bank account above mention Rs.1649/- is not created in my bank account. Contact personally 3 times with bank, bank manager told me that the amount Rs.1649 debited from my account and it is already credited to myntra on dated 12h nov, 2021.
And myntra, is saying payment is not received by us. We send them bank statement, but they refuse to pay refund ammount Rs.1649.

Order ID # 1187914 [protected] of 3 items
Order ID # 1187912 [protected] of 3 items
6 orders have been picked up logistic and Myntra refunded only for 2 items and decline that they have not received the rest of the items.

I ordered a jeans from Myntra for exchange
And recieved another product so i requested a return .. they are not refunding my money .. why should I suffer a loss for their mistake

I made a purchase of worth ₹ 4856/- on 23rd December 2021 around 11:36 pm.
The issue is my payment was debited twice.
I made Queries twice already but haven’t received my refund yet. It has already been more than a week.
Refund the amount ₹4856/- to my registered Account number ASAP.

Respected Myntra Team Please Help me please😭
I ordered Lakme cosmetic product but recieved different brand of product.
Nobody can expect this type of behavior from Myntra.
My return has been pickedup today, but I didn't got my refund till now.
Respected Myntra Team I want my hardly earned money 845rs. As soon as possible.

Order number[protected]-7951303
Registered phone - [protected]

I had ordered 2 PERFKT-U jackets. Received only 1 jacket today in order. Jacket PERFKT-U Men Navy Blue Size L was not delivered in the packet. Product was cash on delivery, paid the entire amount Rs. 2079 to the delivery guy.
Order no. I0322DO[protected]

Also the order is showing due on Myntra App as of today, as delivery date was 12 Jan 2022.

I ordered Daniel klein watch from myntra on 31st December 2021. On 6th January 2022 I got my parcel from myntra. When I opened the parcel I found a Daniel klein watch box and then I opened a box the box was empty there is no watch inside the box. I
paid a cash from my card the price of watch is 2832/- . I complained to myntra customer care they complained register my files but the next 3 days they said company send the watch. There is no policy of your issue we can't help it. Now what gonna I do.

I ordered Daniel klein watch from myntra on 31st December 2021. On 6th of January 2022 I got my parcel. When I opened a package I found a watch box and then I opened a box the watch was missing there is no watch inside the box. I paid a cash from my card and the price of the watch 2832/-. I call customer care and they file my complain but the next 3 days the said there is no any policy of your issue. They said we can't help it.

I’ve ordered a dress for my kid and received the dress with different colour, asked for replacement via Myntra portal.. but delivery agent said hez not accepting any returns and gave a personal advice to adjust with existing dress.. was shocked at his words and there by lost my interest to shop in Myntra. Very poor service n unworthy delivery agents.

I returned one puma shoes of INR 1474 Order ID # 1192142 [protected] from myntra for which i paid through COD.Its more than 2 weeks and the money is not reflecting in my bank account.I called them and they told me that the refund has already been processed from their side in another bank account which I don't know and some time they said it is processed in your bank account if its not reflecting in your bank account kindly get in touch with your bank customer care.They provided me this reference no[protected].They told me that your bank support team will be able to trace the transaction and will update you regarding the same.They also provided me this link https://cms.onlinesbi.com/CMS/ for registring online complaint.I registered complaint with the Sbi but after few days i got replied from sbi that no such payment had been recieved from myntra.Again i called myntra customer support and they are just repeating the same thing refund has already been processed you get in touch with your bank.If you are refunding money its your responsiblity to track the status of your refund and if the money is not credited its your responsiblity to check why its not credited.Bank is saying no such refund has been initiated by you, you are saying you have refunded then where money has been stuck electronically.I was a very big fan of myntra but after this experience i have lost faith..from last 2 weeks i am just calling Sbi and myntra but sbi is saying myntra has sent you money get in touch with them, myntra is saying we have sent you money get in touch with your bank.Horrible experience