Myntra.com Complaints & Reviews

I order 3 articles and Myntra deliver two article in package and after complaining no solution given. Every time they revert after quality check we have send courier. I asked to share video that you have packed the article and they deny to send. Myntra with omnitech retail looting customers money and making crores of rupees by doing such malpractice

Your kind attention is invited to the refund of Rs 947/- due to be from Myntra since October 2021. The sequence of events are as under :-

I had placed an order for the following items :

1.
Item - Lino Perros (dusty pink shoulder bag)
Rate - Rs.1348/-
Ordered on - 16th Oct 2021
Delivered on - 19th Oct 2021

2.
Item - Lino Perros (dusty pink shoulder bag)
Rate - Rs.1348/-
Ordered on - 19th Oct 2021
Delivered on - 20th Oct 2021

On delivery, it was noticed that both the bags were defective, i.e the inner lining cloth of the bag was completely torn. Tried exchanging the first bag, for which the option was that, an order had to be placed for any other item and only the balance amount would be refunded. Hence, an order was placed for earrings (silver toned contemporary jhumkas) of Rs.401. The jhumkas were delivered on 25th October and the bag which was to be exchanged was collected by the delivery boy. So a net refund of Rs.947/[protected] is due to me, which is pending till date, though three months have already lapsed. The matter was time and again reported to the customer care who went on giving assurances that the refund is already processed and would be credited within a week, but the assurances remained mere assurances, till date.

Secondly, the exchange with regard to the second bag could not be done as I was unable to click the ‘proceed exchange’ option. On enquiry with the customer care, the solution given time and again was to uninstall and install the app or try from a different device. The solutions given failed repeatedly and the exchange period lapsed. The net result being the defective bag lying with me till date.

You are once again requested to look into the matter and refund the amount due to me of Rs.947/- immediately, , or else I will be forced to lodge a complaint with the consumer court. A very bad experience indeed.

I have order a product frkm myntra of amount 2463. But the delivery was done on the wrong address now they are not refunding the amount nor do they are delivering me the product.

I have returned an item which i ordered from myntra. But i didn't get the refund related to that order. Myntra customer care said that they already finished refund procedure and successfully completed the refund to the bank. They gave me a reference number for this refund that is attached here. refer no:[protected]
amount- 1199.
order id[protected] - #1192676 [protected]
Please give me an appropriate solution to this problem and do needful . It is already 12 days i returned my item

I've ordered a U.S .Polo white sneakers with an Order ID # 1192457 [protected].. We recieved a defective product with gum stains on the shoe soul.. We've placed an exchange with all the tags intact and it was canceled as the shoe had stains which was just the way we received it.. I've again escalated the issue but the response is that it is quality checked and there is no they can help.. The shoe has gum which spilled out of soul which can easily be understood.. why would we apply gum to the shoe.. having gum mark on the shoe they delivered is completely fault from the Myntra and why would I waste my money and suffer for the wrong did from their side.. I want this product to be returned and want my money back

सर नमस्कार,
मैंने मिंत्रा की वेबसाइट में एक जींस का आर्डर किया था जो ₹719 की थी यह सामान मेरे को आज डिलीवरी के लिए आया था मैंने डिलीवर बॉय को उसे ₹520/- नोट
(500/- का 1 नोट और 10/- का 2 नोट) और ₹200 का 5/- का कॉइन दिया था डिलीवर बॉय ने जो कॉइन है वह लेने से मना कर दिया यह कहकर मना कर दिया कि यह कॉइन नहीं चलता है हम लोग नहीं लेंगे और यह कहकर आर्डर को कैंसिल कर दिया !

यहां समान मुझे चाइये और मेरे पास जो पेमेंट की व्यवस्था है में भुगतान कर भी रहा था पर पेमेंट लेने के बदले जबरदस्ती आर्डर को कैंसिल कर दिया गया है !

यह कॉइन भारत सरकार का है और यह सभी जगह चल रहा है जिसे मेने भी किसी से लिया है इस संबंध में मैंने टोल फ्री में भी सूचना दी थी एवं जो यहां धमतरी के इंचार्ज हैं जिनका नंबर [protected] है उसने संपर्क भी किया ऊनका कहना है की हम लोग कॉइन नही लेंगे बैंक नही लेती है !

मेरा आपसे सादर निवेदन है की मेरी व्यवस्था अनुसार में भुगतान कर रहा हूँ कृपया मेरा समान सही समय पर ऊपलब्ध कराया जावे एवं यदि भारत सरकार ने कॉइन बंद करने की या कॉइन नही लेने की कोई सूचना जारी की होतो कृपया जानकारी देवे !

धन्यवाद

नितिन जैन
धमतरी
[protected]

प्रतिलिपि :-रिज़र्व बैंक आफ इंडिया को सदर सूचनार्थ

Iam trying the return product. I have registerd a return requst on 16th janury 2022. But nobody came to take the product . I have already call the customer service and registerd the complaint many times . They told me the delivery agent try to call me several times they came to pick it up. But still nobody contact me and nobody came to my home. I dont know what’s happening. The delivedy agents try to cheating me. Now the website showing a status regarding this return the delivery attempt cancel becouse of customer not reachable which is not true. I want this matter to be cleard at earliset otherwise i will take this matter leagelly. As per the myntra return policy stated on the websiteis 30 days return policy due to the delivery agent irresponsibility the myntra reputation has been ruinde. In last few months i purchased around 40000 thousads rupees product due to the incident idont think so iam going to purchase anymore product from this website . I dont want anymore stupidity to happen again. When i talk to frnds regarding this matter they also had the same issues . So it high time that u check delivery agents otherwise you loose your business in this locality.

Im unable to book any product from the myntra app. though i give my login and password im unable to login. Jus get a msg everytime saying oops! thers's a problem pls try again later.Getting fedup coz I love myntra products and have purchased earlier but unable to do now. Not even possible to add products to cart or use buy now option. Was asked to clear cookies & cache and re-install the app but nothing worked out. Pls check on this & sort...

Solve the issue facing this problem past 16days want to return the dress...return period last on Jan 26 no one is coming for the pickup but I'm getting the message that pickup is failed...please solve this issue...trying to customer care but the number is not working

I had received damaged product. I returned it but still not get refund.

Purchased a tissot watch and gets delivered on 11th feb, didn't like the so placed return on the same day, i didn't recieve any accknowledgment mail or message for being accepted for return the product i waited for 2 days nothen happen until then .so i thought this must be a system glitch and then i cancelled the return and placed it one more time same thing happend this time as well, so i CONTACTed myntra CUSTOMER support since 13th feb to 24th feb all these dumbs together sorting the issue and they not able to sort it in the last 9 days one thing these fraud company people are saying wait for 24 hrs and it will be resolved this is the worst ### company i have ever seen there CUSTOMER service are joke big time thugs i am stuck with that ### watch worth Rs 49000 i am sick n tired of calling them again and again and they always saying wait for 24 hrs in the last 9 days there 24 hrs hasn't completed. Spoken with several people like Anushika( case manager escalation desk ), Nupur, priyanka (case manager escalation ) but the issue hasn't resolved yet

Return id :-[protected]

I have a Myntra account which I use regularly. One day, I tried logging in to my account and found an error that "this account does not exist" which was active a few days back as I had made an online purchase. I contacted customer care who registered a complaint. Then I get a mail saying I have violated fair usage policy. (Attached screenshot). I again contacted the customer care asking them to specify the exact reason. But they did not specify...

MYNTRA company is Giving Fake Statements about Discount coupons of order more than 1500 and I request management of Myntra.com to correct their mistakes and Give Their customers more proper Offers and Discounts which are Valid for the Charges Done

Order No. -119149789854298510803
Name- Riddhi Acharya
I was ordered a product and due to some reason I cancelled that
And pay through Paytm but I haven't received any refund
But they said that they proceed my refund and for confirmation i was called in my bank customer care but they said that you didn't recieve any type of refund.
So please resolve my issue asap
I need my money back.

Myntra delivered v2 value and variety product delivered but inside the package product was zara brand delivered. so i’m many time requests to myntra help line but they are deny to return product.

I made an order on 31st Dec, 2021 on Myntra (Order No:[protected]-1684103) for an amount of Rs. 2, 949 and the amount got deducted from my bank account but the order was not placed. Initially I made the payment using SBI netbanking but I have not received its refund yet. I checked with the bank they gave me a written statement showing the whole amount was successfully transferred from their end. I have contacted Myntra through customer...

The reason I want to the product is because the colour I placed the order for was black but what I received is yellow. I had opted for return and when the delivery agent came for pick he did not pick up the return because what I ordered was for black but what I received was yellow. How is this fair? I have lost my money and you guys aren’t even taking even if it’s your mistake to send the wrong colour. Kindly help!!!
I have been buying from Myntra for a very long time but this is very disappointing! This is not what I expected! If I call on customer care there is no option to even tell my problem! How irresponsible are you guys to not even give an option for person to explain their issue?

My order ID is 119441309582411539601

Kindly help!

Gerua women black kurta delivered to me on 20 November 2021 was of very low quality. It seems fabric was old. It got torn in the second use. Order ID [protected]

I am using Myntra since many years. Myntra deactivated my account without giving me any information. I have around 3000rs cash in that account which I can not afford to loose.

Revert from Myntra : "The account has been identified to be in violation of Myntra Fair Usage Policy and has been deactivated for any further transactions.

For more details, Please refer the below link and check clause 4 and 13.
https://www.myntra.com/termsofuse.

I wish I could have helped you in this regards but unfortunately, there are few things which are system derived. I hope that this has answered your query."

I've ordered a Roadster co-ord set from Myntra recently and I didn't like the dress and wanted to return but when I put a request it said I should self ship the product. If they are providing door delivery why can't they pick up the item from here? This is not fair I want the product to be picked from where it has been delivered.
Order ID - 119428290257806315501