Myntra.com Complaints & Reviews

I had orderd a cardigan of Mango from Myntra. The seller was Truenet Commerce. Order ID#1192331. I received the used item and it was dirty so I returned it and I received the mail that the return got rejectedand will be reshipped back to me. After that I tried conatcting Myntra customer care and it was of no use. I even shared a query on Myntra app but I got no response for the same. I have not received any refund and the item was also not reshipped back to me. The cardigan was worth Rs. 2913 .I can say that Myntra looted me and this is not done at all .How can you treat you customers like this. Its been approximately a month and I have not received any mail or feedback regarding this. Plz help me out.

On 13th Jan I received an anouk navy blue kurta which was a prepaid order. Since I didn't like the quality of the product and there was size fit issue, I placed a return request. It was supposed to picked up by someone instead it got cancelled without intimation. Then again I placed another return request, again it got cancelled. Now it's the third time. Its the third time I stayed all day at home leaving my work behind just because delivery agents don't call the customer usually, they just drop at home for the pickup. Now Myntra wants me to self ship the product. Why would I self ship it when my product was accepted for return pickup three times? What was the reason behind cancelling my return request on the day wen it was supposed to get picked up? Y did nobody from the logistics call me? If Myntra wanted me to self ship it, it should have told me in the first place itself not giving me hopes for three times. I'm not self shipping it, it's not my headache to do it. I[censored] really want me to do it, gpay me the courier charges along with my refund amount. I will do it. Order ID # 1193186 [protected] is still at home with all the tags intact. I don't want a product at my home which I don't want it. If you can't help me with a solution, I will definitely file a case against Myntra. I have the recording with the so called supervisor who knows nothing rather than reading the script.

I place my ordered and payed via online payment but my order doesn’t placed and the order are still in my cart but my account is debited. Nothing show...

Respected Sir/Ma'am
I had ordered a Kurta Suit with Nehru Jacket and Chudiddar from the Myntra official website. When the order was recieved (dated 4/02/2022) by me (after the payment for the item via cash on delivery), I found that there were two Nehru Jackets and no Silk Kurta in the package. As and when I encountered this I immediately called the customer care of Myntra. The Customer Care personal kept my call on hold for around 7 mins and lastly told me that the concerned department will take my complain under consideration after 8th February 2022, I explained him that I have to attend a wedding ceremony which is on 6th February 2022 and requested him to send the kurta as soon as possible. He could help me but kept on repeating the same words again and again, " You will get further updates on 8th" and ignored my concern.
I have now sent a return of item request to Myntra which the company is delaying from 8th February to 9th February and now its 13th February.
I request you sir/ma'am, please look into this matter and give me justice. Thank You.

My order Id is # 1195327 [protected].

I have ordered puma shocks from your website myntra. I supposed to get my parcel on 4feb but when i checked in the website it was shown that my parcel has been delayed and will be delivered by 6 feb and when i check on the website on 6 feb it was shown that my parcel has been delivered on 4 feb. Is this how myntra is treating to their customer?

I ordered a pair of Jack & Jones Shoes from Myntra.Com on the 3rd of Oct 2021. I got my shoes on the 9th of Oct, and from then, I barely wore them five or six times. Unfortunately, in this period and with minimal use, the left shoes developed tear marks, as you can see in the attached images.
I raised my concern with Myntra.com (Ticket ID: IN[protected]), and they just told me that the shoes are now out of warranty and just closed my case rudely.
I have paid a handsome amount for those shoes, and it looks pretty inappropriate to provide just three months of warranty on an expensive product.
Please do the needful as I feel miserable with the product quality and the services provided by Myntra.com
Myntra Order ID: 1185128 [protected]
Regards
Navjot Verma

I placed an order on myntra for zapatoz grey sandles 03 feb . Order no[protected]-3052503
I received totally different product from there . Which is a black and grey sandle. After puting it on return on 7 feb (received on 7 feb) . When delivery agent came to receive it he denied that he won't be able to take it back and put it on hold .i have contacted myntra help support but they didn't provide any vaild support . I need this product to get return . And refund .

Order ID # 1194274 [protected]
Two track pants were ordered, paid in advance and delivered,
Were bigger in size,
One was to be refunded and another was to be exchanged,
But both were picked up without the exchange product!!
Recieved the refund against only one of the track pant but there's no accountability of the second track pant.
Kindly Refund or deliver the exchange product

I have returned my product to myntra in proper way as it should have been. But they have not processed my refund as in terms & conditions it should have been refunded same day as myntra credit . But neither they have responded my complain nor their customer care no. is in service.

For an item that I have purchased from Myntra, there is no return option available. It say that my pincode is not eligible to return the product. How is that possible, if Myntra can deliver it to me, but can't arrange for pickup. There is no specific information given anywhere that says that one cannot return a product for a reason like this. I am feeling cheated.

One of my delivered products has stain on its edge due to which delivery boy didn't pickup the product for its replacement.
Please note the product was received in the same condition and is untouched. We raised the replacement due to size issue only. Hence we need the replacement of this product with large size.

The item I ordered is completely broken. I need refund as soon as possible. And how can you guys send a broken piece. You should be more careful. I need refund asap.

I had placed an order of Rs. 969 and the amount has been debited from my account as well but the order has not been placed since it is not reflecting under "My Oders" on Myntra.com.

I had ordered US Polo Assn Men Navy Blue Slim Fit Chinos, though i have received a tshirt. I had raised the complain the day i had received the different product. As per your customer support suggestions, i uploaded the picture and the details what they asked. But still, the problem is not resolved and now they have marked the issue resolved.

I request u to escalate the issue and do the needful.

I purchased a nike shoe 3 months back and its been a defected piece. My product is still in warranty but they are not ready to take my complaint and forcing me to contact brand. But on the nike website its been clearly mentioned that you should submit the defected photos along with invoice and style number to the purchaser. But as now my myntra is a purchaser and they are not helping. Didn't expect from such high brand myntra. My request number is IN[protected].

I had ordered neu look gym tight color black and grey on 31st jan from myntra. I tried it out but due to fitting issues i decided to exchange for a larger size since I order M but on packet and tag it was written small .I requested for exchange on that very day. I clearly remember not misplacing any tags or anything that came with the product. The delievery agent said he cant exchange I got another message saying my exchange request was "put on-hold" as it "failed to pass the quality check".
I called up the customer care and they informed me that the courier guy said that the "price tag was missing". Now why the hell would i do that? Remove the price tag? What do you guys take a customer for? I have done shopping from other e-commerce sites and have never faced such a thing. What if you had sent a defective product? What then? I did not do a "quality check". If the product is undamaged then why on earth am i not getting my money? I want my money back! Stop duping people like this. I want the refund.

Actually I have purchased a product from Myntra of rupees 2499 on 29 jan..i have returned it on 31st Jan... it's been 5 days I haven't received my refund...they r saying that they have processed the payment but I haven't received it yet.. previous for once I have returned but at that time I have received my refund instantly but this time I haven't received my amount at all neither any notification I have received...Plz check it and take follow up regarding this payment..

Hi I placed an order of 1 hearing, 1 kurta, 1 toe ring but in the app it's stated as delivered by I have not received it. When I call the customer care they are telling the tat time is only 5. Days so either they will not refund the Amt and will not deliver the product want to register a major complaint.

Myntra delevired me wrong product..when I complaint he ignore me ...Myntra didn't work on my complaint..only tell me to wait ..I also waiting but he didn't work on my complaint

I received defective Ada green color saree
Order number[protected]-8135201
Order date - 15 January 2022
But after received defective product
I complain to myntra customer care, but they denied return and didn't help me