Naaptol Online Shopping Complaints & Reviews

I had placed an order for 10 N95 protective masks.

Remarks: unprotective, unsuitable and unacceptable product quality.

Defects:
1.Holes in mask
2.open mask from front (not exactly a mask)
3.pins sticking out of the masks
4.Duplicate N95 masks

Called helpline for the refund but was told masks are non refundable and was offered 300 rupee coupon but I denied. PLEASE...

Hi,

I have placed the order of N95 pack of 10 protective mask (Order no:[protected] . The product which I have received is of very poor quality.I am not satisfied with the product. Following are the defects in the masks:

1) The pins are sticking out of the masks
2) The elastic earloops are not properly attached with the masks.
3) The masks are very thin like paper. These are useless masks for this...

I have order for 8 sets of bed sheets which I cancelled on that particular itself because I kept of receiving calls from the naaptol and even they successfully cancelled my order but today they delivered the product even after cancelling and when I called them to return the product the customer care are firstly not helpful and rude and secondly I will receive naaptol voucher and not actual cash which I paid to delivery person...

We've ordered set of masks which contains various colors in the advertisement but the said colors isn't been delivered with same ratio such as like its differs in colors. We've talked to the customer service executive and they directed us to buy another set so they can provide the product as it said this time. The second time also the product is been received with different colors same like the first time. If its mistake from the package...

These fake energetic anchors show products at Naaptol and then deliver deteriorated or different low quality products. Now when I see channel Naaptol I get disgusted.

Their return policy is such that they will keep making profit out of your pocket and you will keep getting frustrated and disappointed by their products which they show as best on T.V..
LIARS !! 😡😠...

I am ordered one solar lantern 🏮... That was working only 2 days then that was not working.. So i want to return the solar lantern...

Watch was damaged...

Order number 80399859,
Spray gun leakage. Gun not operating.
Address, ANANDA RAO CN
No 64, CK pura Pavagada Taluk Tumkur District Karnataka 572116. Mobile [protected]
Karnataka Bank Ltd
Account number [protected]
KARB0000603...

One scratch card come post letter open see u got car down number call or whatsapp I call ask Vikas answer he told somany tell him please help sir all persons mobile number switch off coming sir plz plz plz plz plz help me naaptol company...

We recieved an envelope after opening that we got a scratch card and other letter saying that how to claim the prize details after scratching it says you win xuv 500 they mentioned sms code below 19028 So i contacted them they asked me to send the details and aadhar copy of the customer who placed an order. I sent all the details they asked me to pay 4% of charges before recieving the prize i said i will only pay when i recieve the car No...

My father ordered 1 juicer from naaptol which was delivered deffective. We returned the product nd asked for refund.that time they said they will call us back. We called up multiple times. Sometimes they said you will get a voucher which we never got. They are making fool of people by delivering worst quality products. Please provide refund for my item.

Order id: 33749606
Product: royal chief juicer...

I bought N95 mask from naaptol.
Very poor quality.. refused to get my money back..don't buy..I want my refund...

N95 Pack of 10 Protective Face Masks (HW6) are very poor quality and having small holes, the quality is very bad even we compare with 5 rupees surgical masks...worst products in Naaptol please don't buy any...

They are selling low quality masks by promising 5 layered n95 masks on tv. I bought 10 pack n95 masks for 500/-. To my surprise when i opend the package they are very thin just like paper. Dont buy these masks from naptol...

Hello,
i had oredered 10 pcs handi set but i received only 4 handi.
receiving date - 16 may 2021
order no[protected].
later knowing that they also counted the lid (used to cover handi) and 2 spoons.i am not satisfied with the product.
now i requested them to give my money back, now they offering me a voucher.
please Refund my money....

Naaptol is sending Lucky Coupon gift card via post asking to scratch the card to see the prize money. After scratching the card it says i have won 7, 50000 amount in cash and a number was mentioned in the letter ([protected]) after calling this number i was asked to give the bank account details. This is totally a fraud a new way to loot money from innocent people.

I would request consumer care to take strict action against...

Dear Naaptol I ordered air compressor (pump)and it is not working properly so i want to return this item...

We received a speed post from naaptol in that we got a scratch card and on that we won a maruthi shift dezire of rs 930000 i got a call from naaptol call centre I paid a service tax of 9300 at first and I got a letter from rbi that my prize money is given to me if I am willing to pay rs 23, 250 I paid the amount later I received another letter saying that for Noc & npc I need to pay rs 49, 800 then I thought it was not real it's seems to...

Big claims. But the product Compressor burnt in first 20 seconds.
When complained, they offered a Rs 350 Voucher.
When I refused to accept the voucher, I was told by another executive to return the product to DTDC 3Pl Fulfilment Ltd.

Naaptol is selling Fraud Products mostly imported from China.

Cutomers be warned.

I am still waiting for refund...

I ordered this product but the quality is not nice so I want to return the product.please refund my money...