Naaptol Online Shopping
Naaptol Online Shopping Pvt. Ltd.
Customer satisfaction rating: 58%
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2205
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Naaptol Online Shopping Customer Care

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Address
Number 11, Conopus, Kabra Galaxy Star-I CHS, Brahmand, Azad Nagar
Thane
Thane District
Maharashtra
India - 400607

Customer Care Phone Numbers and Contacts

Phone:
Phone:
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381
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135

Additional info
Mumbai
Unit 418, Building 2, Sector 1, Millennium Business Park, Mahape, Navi Mumbai 400710

Gurgaon
118, 1st Floor, Sushant Tower, Sec-56, Sushant LOK–II, Gurgaon 122003

Jaipur
3/305, Girdhar Marg, Malviya Nagar, Jaipur 302017

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Customer satisfaction rating
Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
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58%
Complaints
2205
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0
Resolved
1241
Good
Good news! We have a good connection with the company and they're good at resolving user complaints.

Working hours
Mon 12:00 am - 12:00 am
Tue 12:00 am - 12:00 am
Wed 12:00 am - 12:00 am
Thu 12:00 am - 12:00 am
Fri 12:00 am - 12:00 am
Sat 12:00 am - 12:00 am
Sun 12:00 am - 12:00 am

Naaptol Online Shopping Complaints & Reviews

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I got my order today. The quality is very bad . I don't want this product any more. For return I contacted naptol customer...
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I got a letter saying it's from naaptol and got a scratch card saying I won 10lakh.
So please let me know is this fake or real.
Thank you
Naaptol Online Shopping customer support has been
notified about the posted complaint.
Dear Customer,

We would like to inform you that the documents i.e. letter and scratch card coupon received by you are completely fake and no such prize distribution has being organised by Naaptol Company.

That these documents are sent to you by people who are pretending to be from Naaptol Company and using its good will to lure people into depositing hefty amount of money in their bank accounts.

It is kindly requested do not provide any kind of financial or personal details to these fraudsters or give them any kind of money because it may lead to heavy financial loss to you.
[protected]@Naaptol
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    We got a post from naaptol that we have won prize of naaptol lucky draws...Then we proceeded. We searched in the google, we...
    +3 photos
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    Resolved

    [Resolved]

    I have received a letter from naaptol and it has a scratch card in it I want to know that is it real or fake. Please do let me know.
    +2 photos
    Aug 6, 2021
    Complaint marked as Resolved 
    Naaptol Online Shopping customer support has been
    notified about the posted complaint.
    Dear Customer,

    We would like to inform you that the documents i.e. letter and scratch card coupon received by you are completely fake and no such prize distribution has being organised by Naaptol Company.

    That these documents are sent to you by people who are pretending to be from Naaptol Company and using its good will to lure people into depositing hefty amount of money in their bank accounts.

    It is kindly requested do not provide any kind of financial or personal details to these fraudsters or give them any kind of money because it may lead to heavy financial loss to you.
    [protected]@Naaptol
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      I received a registered post with a scratch card mentioning a huge prize. we got to know this is fraud but how are they getting...
      Helpful
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      Resolved

      [Resolved]

      Hi Team,

      Today I received a registered post claiming to be from Naaptol that I won Rs.12, 50, 000/- upon a scratch card. I am 99.5% sure its fake but can you verify please.
      +3 photos
      Aug 6, 2021
      Complaint marked as Resolved 
      Naaptol Online Shopping customer support has been
      notified about the posted complaint.
      Dear Customer,

      We would like to inform you that the documents i.e. letter and scratch card coupon received by you are completely fake and no such prize distribution has being organised by Naaptol Company.

      That these documents are sent to you by people who are pretending to be from Naaptol Company and using its good will to lure people into depositing hefty amount of money in their bank accounts.

      It is kindly requested do not provide any kind of financial or personal details to these fraudsters or give them any kind of money because it may lead to heavy financial loss to you.
      [protected]@Naaptol
      Dear Customer,

      We would like to inform you that the documents i.e. letter and scratch card coupon received by you are completely fake and no such prize distribution has being organised by Naaptol Company.

      That these documents are sent to you by people who are pretending to be from Naaptol Company and using its good will to lure people into depositing hefty amount of money in their bank accounts.

      It is kindly requested do not provide any kind of financial or personal details to these fraudsters or give them any kind of money because it may lead to heavy financial loss to you.
      [protected]@Naaptol
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        Resolved

        [Resolved]

        I received a letter with scratch card stating there is a lucky draw happening. Once you scratch the card sms the number and provide your bank details .
        +1 photos
        Aug 6, 2021
        Complaint marked as Resolved 
        Naaptol Online Shopping customer support has been
        notified about the posted complaint.
        Dear Customer,

        We would like to inform you that the documents i.e. letter and scratch card coupon received by you are completely fake and no such prize distribution has being organised by Naaptol Company.

        That these documents are sent to you by people who are pretending to be from Naaptol Company and using its good will to lure people into depositing hefty amount of money in their bank accounts.

        It is kindly requested do not provide any kind of financial or personal details to these fraudsters or give them any kind of money because it may lead to heavy financial loss to you.
        [protected]@Naaptol
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          Resolved

          [Resolved]

          I recieved a letter from naaptol that states I'm the winner of Rs.7, 50, 000/- along with a scratch card. They demanded my bank a/c no.and bank details With aadhar card n pan details.
          +1 photos
          Aug 6, 2021
          Complaint marked as Resolved 
          Naaptol Online Shopping customer support has been
          notified about the posted complaint.
          Dear Customer,

          We would like to inform you that the documents i.e. letter and scratch card coupon received by you are completely fake and no such prize distribution has being organised by Naaptol Company.

          That these documents are sent to you by people who are pretending to be from Naaptol Company and using its good will to lure people into depositing hefty amount of money in their bank accounts.

          It is kindly requested do not provide any kind of financial or personal details to these fraudsters or give them any kind of money because it may lead to heavy financial loss to you.
          [protected]@Naaptol
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            I got a letter in that they mentioned I won 7.5 lakh for that they need bank details and request to pay initial charges.

            They have shared whatsApp number to share lucky draw code as well

            Please take an appropriate action against them.
            Aug 6, 2021
            Complaint marked as Resolved 
            Naaptol Online Shopping customer support has been
            notified about the posted complaint.
            Dear Customer,

            We would like to inform you that the documents i.e. letter and scratch card coupon received by you are completely fake and no such prize distribution has being organised by Naaptol Company.

            That these documents are sent to you by people who are pretending to be from Naaptol Company and using its good will to lure people into depositing hefty amount of money in their bank accounts.

            It is kindly requested do not provide any kind of financial or personal details to these fraudsters or give them any kind of money because it may lead to heavy financial loss to you.
            [protected]@Naaptol
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              My order id is 74988917. Bought on 10.1.21. It got automatically cancelled on 14.1.21. After repeated calls, they gave one...
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              I received a letter in the name of NAAPTOL ONLINE SHOPPING PVT LTD, Kolkata regarding lucky draw contest in connection with 11 th anniversary. I attach here with photos of the letter and scratch card and I received PAN and Aadhaar details of the customer care person. Kindly suggest me about the same.
              +3 photos
              Naaptol Online Shopping customer support has been
              notified about the posted complaint.
              Dear Customer,

              We would like to inform you that the documents i.e. letter and scratch card coupon received by you are completely fake and no such prize distribution has being organised by Naaptol Company.

              That these documents are sent to you by people who are pretending to be from Naaptol Company and using its good will to lure people into depositing hefty amount of money in their bank accounts.

              It is kindly requested do not provide any kind of financial or personal details to these fraudsters or give them any kind of money because it may lead to heavy financial loss to you.
              [protected]@Naaptol
              card and I received PAN and Aadhaar details of the customer care person. Kindly suggest me about the same
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                Resolved

                [Resolved]

                I have got a letter and scratch card winning 12 lacks twice to my address by having phone numbers [protected] they have taken 60000 rupess from me as gst tax nad processing fees so please do justice to me

                Regards
                I. Venkateswarlu
                [protected], [protected]
                [protected]@gmail.com
                +3 photos
                Aug 6, 2021
                Complaint marked as Resolved 
                Naaptol Online Shopping customer support has been
                notified about the posted complaint.
                Dear Customer,

                We would like to inform you that the documents i.e. letter and scratch card coupon received by you are completely fake and no such prize distribution has being organised by Naaptol Company.

                That these documents are sent to you by people who are pretending to be from Naaptol Company and using its good will to lure people into depositing hefty amount of money in their bank accounts.

                It is kindly requested do not provide any kind of financial or personal details to these fraudsters or give them any kind of money because it may lead to heavy financial loss to you.
                [protected]@Naaptol
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                  This is b.Poorna chandra rao we got one scratch coupon on your company name through speed post recieved on 19.01.21 . Scratch...
                  Helpful
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                  I am a customer of naaptol. The address mentioned and shared with them have been shared with many third parties. I have got...
                  +1 photos
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                  I placed my order on 10th Jan 2021, My order Id is 74988917. My order never got confirmed but 2498/- was debited from my account.br...
                  Helpful
                  You and 2 other people found this complaint helpful
                  2 found this helpful
                  Resolved

                  [Resolved]

                  I have received a gift voucher from nastik tamilnadu it is fraud or true
                  +1 photos
                  Aug 6, 2021
                  Complaint marked as Resolved 
                  Naaptol Online Shopping customer support has been
                  notified about the posted complaint.
                  Dear Customer,

                  We would like to inform you that the documents i.e. letter and scratch card coupon received by you are completely fake and no such prize distribution has being organised by Naaptol Company.

                  That these documents are sent to you by people who are pretending to be from Naaptol Company and using its good will to lure people into depositing hefty amount of money in their bank accounts.

                  It is kindly requested do not provide any kind of financial or personal details to these fraudsters or give them any kind of money because it may lead to heavy financial loss to you.
                  [protected]@Naaptol
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                    I'm Anjaneyulu I got a letter from naaptol that I have won the lucky scratch card winner of worth 1200000 rupees. So I have...
                    +2 photos
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                    You and 2 other people found this complaint helpful
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                    I'm Anjaneyulu I have got a letter from naaptol that I have won the lucky scratch card of worth 1200000 rupees. So I have...
                    +2 photos
                    Helpful +4
                    You and 2 other people found this complaint helpful
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                    Resolved

                    [Resolved]

                    I have telephoned to [protected] from [protected] and asked to book the above product. The phone attendant has asked me to demand Rs.101/- towards shipping charges. My family members and friends also purchased so many items. I requested him to book order without shipping charges. He refused to do it. Then I requested him to give chance/connection to concerned SUPERVISOR to whom I want to request for accepting the order without shipping charges. He refused to give the connection with arrogant voice. This is the atmosphere prevailing at your end. I felt so much. This is the first time which I faced. This is happened at 6.55 PM today. Please treat the matter as important and do the justice. Your favourable action will be very much awaited.
                    Aug 6, 2021
                    Complaint marked as Resolved 
                    Naaptol Online Shopping customer support has been
                    notified about the posted complaint.
                    Hi,
                    Apologies from Naaptol!
                    Request you to kindly share your register contact details at backoffice.[protected]@naaptol.com so that we can retrieve your details and respond to your query.
                    [protected]@Naaptol
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                    1 Comment
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                      Resolved

                      [Resolved]

                      12th Anniversary Celebration Lucky Draw Coupon
                      plss Check Coupon

                      plss Send Mail

                      prashant.[protected]@gmail.com
                      +2 photos
                      Aug 6, 2021
                      Complaint marked as Resolved 
                      Naaptol Online Shopping customer support has been
                      notified about the posted complaint.
                      Dear Customer,

                      We would like to inform you that the documents i.e. letter and scratch card coupon received by you are completely fake and no such prize distribution has being organised by Naaptol Company.

                      That these documents are sent to you by people who are pretending to be from Naaptol Company and using its good will to lure people into depositing hefty amount of money in their bank accounts.

                      It is kindly requested do not provide any kind of financial or personal details to these fraudsters or give them any kind of money because it may lead to heavy financial loss to you.
                      [protected]@Naaptol
                      Dear Customer,

                      We would like to inform you that the documents i.e. letter and scratch card coupon received by you are completely fake and no such prize distribution has being organised by Naaptol Company.

                      That these documents are sent to you by people who are pretending to be from Naaptol Company and using its good will to lure people into depositing hefty amount of money in their bank accounts.

                      It is kindly requested do not provide any kind of financial or personal details to these fraudsters or give them any kind of money because it may lead to heavy financial loss to you.
                      [protected]@Naaptol
                      Helpful
                      You and 2 other people found this complaint helpful
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                      2 Comments
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