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Naaptol Online Shopping Complaints & Reviews

3.1
Updated: Jun 23, 2025
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Naaptol Online Shopping reviews & complaints page 8

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I
Irat
Oct 14, 2021
Resolved
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Received a letter from naaptol saying there's a lucky draw on account of 13th anniversary and there is a scratch card..Upon scratch, there was Kia Seltos car. I don't trust this since we received calls on lucky draw before too from Homeshop
Jan 17, 2025
Complaint marked as Resolved 
Naaptol Online Shopping customer support has been notified about the posted complaint.
Verified Support
Oct 14, 2021
Naaptol Online Shopping Customer Care's response
Dear Customer,

We would like to inform you that the documents i.e. letter and scratch card coupon received by you are completely fake and no such prize distribution has being organised by Naaptol Company.

That these documents are sent to you by people who are pretending to be from Naaptol Company and using its good will to lure people into depositing hefty amount of money in their bank accounts.

It is kindly requested do not provide any kind of financial or personal details to these fraudsters or give them any kind of money because it may lead to heavy financial loss to you.
[protected]@Naaptol
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    M
    Mahesh Gangula
    Oct 12, 2021
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    Sir,
    I got a post in that one scratch card and one paper. That scratch has 12.5 lakhs cash prize .
    So to get the cash prize send your bank details and mobile number to credit in your account and they gave a wattsapp number . To that number send your details they said .
    So its fake or real . Whether it is from your or some one is pretending these ...
    So kindly inform as soon as possible
    Jan 17, 2025
    Complaint marked as Resolved 
    Naaptol Online Shopping customer support has been notified about the posted complaint.
    Verified Support
    Oct 13, 2021
    Naaptol Online Shopping Customer Care's response
    Dear Customer,

    We would like to inform you that the documents i.e. letter and scratch card coupon received by you are completely fake and no such prize distribution has being organised by Naaptol Company.

    That these documents are sent to you by people who are pretending to be from Naaptol Company and using its good will to lure people into depositing hefty amount of money in their bank accounts.

    It is kindly requested do not provide any kind of financial or personal details to these fraudsters or give them any kind of money because it may lead to heavy financial loss to you.
    [protected]@Naaptol
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      S
      Ssbv
      from Jamshedpur, Jharkhand
      Oct 12, 2021
      Resolved
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      Bad product quality

      Website: www.google.com/url?sa=t&source=web&rct=j&url=m.naaptol.com/&ved=2ahUKEwig2s-c6sTzAhXSzzgGHaonAAAQFnoECAYQAg&usg=AOvVaw2mkLvs6wwkEdlcxMf2WssW

      I saw an advertisement from Naaptol on television about a product.I ordered the product and it turned out to be of bad quality.I contacted them for a refund but they refused and said that they would provide me with a discount voucher even when they had promised that if the product was not upto the mark they will refund the money within two working days....
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      Q
      qtr
      from Pune, Maharashtra
      Oct 11, 2021
      Resolved
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      Address: Dhayari Phata,Sinhgad road, Dhananjay Apt.
      Website: NAAPTOL

      Hello,
      I have ordered a pair of shoes in last week through Naaptol. I received it today but it was a different color than I have ordered. So I need to exchange my product.
      Please help me regarding this and kindly deliever exchanged product as soon as possible.
      Thank you.
      Jan 17, 2025
      Complaint marked as Resolved 
      Naaptol Online Shopping customer support has been notified about the posted complaint.
      Verified Support
      Oct 11, 2021
      Naaptol Online Shopping Customer Care's response
      Hi,
      Apologies from Naaptol!
      Request you to kindly share order id and your register contact details at backoffice.[protected]@naaptol.com so that we can retrieve your details and respond to your query.
      [protected]@Naaptol
      Verified Support
      Oct 11, 2021
      Naaptol Online Shopping Customer Care's response
      Hi,
      Apologies from Naaptol!
      Request you to kindly share order id and your register contact details at backoffice.[protected]@naaptol.com so that we can retrieve your details and respond to your query.
      [protected]@Naaptol
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        S
        Sharad Mandloi
        Oct 6, 2021
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        Address: It says Connaught place, Delhi

        Hey, we have received the scratch coupon which says 1st prize Swift Desire car.. is it real or fake? Just got it today
        Jan 14, 2025
        Complaint marked as Resolved 
        Naaptol Online Shopping customer support has been notified about the posted complaint.
        Verified Support
        Oct 06, 2021
        Naaptol Online Shopping Customer Care's response
        Dear Customer,

        We would like to inform you that the documents i.e. letter and scratch card coupon received by you are completely fake and no such prize distribution has being organised by Naaptol Company.

        That these documents are sent to you by people who are pretending to be from Naaptol Company and using its good will to lure people into depositing hefty amount of money in their bank accounts.

        It is kindly requested do not provide any kind of financial or personal details to these fraudsters or give them any kind of money because it may lead to heavy financial loss to you.
        [protected]@Naaptol
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          M
          Motiram Chavan
          Oct 4, 2021
          Resolved
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          Resolved

          My selfMOTI RAM, We have registered your complaint no: 52561982 for Order no: 87225002 on 22Sep.
          Refund not received, called several times
          Please solve the issue
          Regards
          Motiram
          Nov 6, 2021
          Complaint marked as Resolved 
          Naaptol Online Shopping customer support has been notified about the posted complaint.
          Verified Support
          Oct 06, 2021
          Naaptol Online Shopping Customer Care's response
          Hi,
          Apologies from Naaptol!
          Our customer care executive will get in touch with you within 24 hours and address your issue with the right resolution which would be up to the mark of your satisfaction.
          [protected]@Naaptol
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            S
            Shasi Swamy
            Oct 3, 2021
            Resolved
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            Resolved

            Not effective
            Jan 17, 2025
            Complaint marked as Resolved 
            Naaptol Online Shopping customer support has been notified about the posted complaint.
            Verified Support
            Oct 04, 2021
            Naaptol Online Shopping Customer Care's response
            Hi,
            Apologies from Naaptol!
            Request you to kindly share order id and your register contact details at backoffice.[protected]@naaptol.com so that we can retrieve your details and respond to your query.
            [protected]@Naaptol
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              K
              Komala Gangaiah
              Sep 30, 2021
              Resolved
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              I received a letter about the prize money offer I got to know it's fraud .. I would like to know how my name and address details are going to fraudsters. How many more places would these reach targeting common people.

              I also have to receive a refund for one product that I'm following up and till date received nothing. This is really bad
              Jan 10, 2025
              Complaint marked as Resolved 
              Naaptol Online Shopping customer support has been notified about the posted complaint.
              Verified Support
              Sep 30, 2021
              Naaptol Online Shopping Customer Care's response
              Dear Customer,

              We would like to inform you that the documents i.e. letter and scratch card coupon received by you are completely fake and no such prize distribution has being organised by Naaptol Company.

              That these documents are sent to you by people who are pretending to be from Naaptol Company and using its good will to lure people into depositing hefty amount of money in their bank accounts.

              It is kindly requested do not provide any kind of financial or personal details to these fraudsters or give them any kind of money because it may lead to heavy financial loss to you.
              [protected]@Naaptol
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                A
                Amudha Jaisankar
                Sep 29, 2021
                Resolved
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                Resolved

                Dear Sir,

                We have received the letter & scratch card from the company on the address from the post office. We have checked the mobile no in truecaller they display the no. in Naaptol name.
                We have known this fraud thing & so we alert the user but they have sent their id card & They're no on this card. So check the id card & block their no for the future. They gave Whatsapp no - [protected]. Check is this true or not. If it's fraud please an action for this letter.
                +3 photos
                Oct 30, 2021
                Complaint marked as Resolved 
                Naaptol Online Shopping customer support has been notified about the posted complaint.
                Verified Support
                Sep 29, 2021
                Naaptol Online Shopping Customer Care's response
                Dear Customer,

                We would like to inform you that the documents i.e. letter and scratch card coupon received by you are completely fake and no such prize distribution has being organised by Naaptol Company.

                That these documents are sent to you by people who are pretending to be from Naaptol Company and using its good will to lure people into depositing hefty amount of money in their bank accounts.

                It is kindly requested do not provide any kind of financial or personal details to these fraudsters or give them any kind of money because it may lead to heavy financial loss to you.
                [protected]@Naaptol
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                  R
                  rkn@1234
                  Sep 20, 2021
                  Resolved
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                  Against order number poor quality of 8 bedsheets and 16 pillow cover delivered.complaint registered within 24 hours and acknowledged through different mail. So far neither the delivered material taken back as promised nor refund initiated though all detail given. We are senior citizens too. It has discouraging us to order further as the matter is pending since 21 st august
                  Jan 17, 2025
                  Complaint marked as Resolved 
                  Naaptol Online Shopping customer support has been notified about the posted complaint.
                  Verified Support
                  Sep 20, 2021
                  Naaptol Online Shopping Customer Care's response
                  Hi,
                  Apologies from Naaptol!
                  Request you to kindly share order id and your register contact details at backoffice.[protected]@naaptol.com so that we can retrieve your details and respond to your query.
                  [protected]@Naaptol
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                    S
                    sushil malgavkar
                    Sep 16, 2021
                    Resolved
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                    Address: New panvel Maharashtra

                    Cheap quality jeans pants material.

                    Please refund my payment in my bank account.

                    I will drop FIR in Police station against Naaptol.
                    Jan 11, 2025
                    Complaint marked as Resolved 
                    Naaptol Online Shopping customer support has been notified about the posted complaint.
                    Verified Support
                    Sep 16, 2021
                    Naaptol Online Shopping Customer Care's response
                    Hi,
                    Apologies from Naaptol!
                    Request you to kindly share order id and your register contact details at backoffice.[protected]@naaptol.com so that we can retrieve your details and respond to your query.
                    [protected]@Naaptol
                    Verified Support
                    Sep 16, 2021
                    Naaptol Online Shopping Customer Care's response
                    Hi,
                    Apologies from Naaptol!
                    Request you to kindly share order id and your register contact details at backoffice.[protected]@naaptol.com so that we can retrieve your details and respond to your query.
                    [protected]@Naaptol
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                      S
                      SajiHade
                      from Sivaganga, Tamil Nadu
                      Sep 15, 2021
                      Resolved
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                      Address: Vikas royal arcade, saint nagar delhi,rani bagh, pitam pura , delhi, 110034

                      Today (15/09/2021) I have received a speed post from naaptol online shopping. It says that i have winned a lucky draw and with that latter they send a lottery card which has12, 50, 000 .It has the signature of finance manager Rahul bajaj and it has the approved seal by HSBC Bank and has someone signature. I didnt made any recent purchase in naaptol. And it ask me to fill the column given which asks for the Bank Account details. And send to the given whats app number [protected] I dont know How the scamer gets my address. Please take a quick action. I'm kindly requesting You.
                      +1 photos
                      Oct 18, 2021
                      Complaint marked as Resolved 
                      Naaptol Online Shopping customer support has been notified about the posted complaint.
                      Verified Support
                      Sep 16, 2021
                      Naaptol Online Shopping Customer Care's response
                      Dear Customer,

                      We would like to inform you that the documents i.e. letter and scratch card coupon received by you are completely fake and no such prize distribution has being organised by Naaptol Company.

                      That these documents are sent to you by people who are pretending to be from Naaptol Company and using its good will to lure people into depositing hefty amount of money in their bank accounts.

                      It is kindly requested do not provide any kind of financial or personal details to these fraudsters or give them any kind of money because it may lead to heavy financial loss to you.
                      [protected]@Naaptol
                      why are you leak your costumers details to fradsters...
                      dont have any responsibility&security for your costumers..
                      it is really danger, take an action... save people.
                      Namaste...
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                        S
                        Shikhasurjith
                        Sep 11, 2021
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                        Returned all 8 bedsheets and their pillow covers order number:86039944 of Rs 2399...Now, how is the refund process of naaptol product would like to know about that, since all famous online shopping ventures have easy and fast refund process
                        Naaptol Online Shopping customer support has been notified about the posted complaint.
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                          S
                          Shikhasurjith
                          Sep 7, 2021
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                          I want to return all 8 bedsheets and their pillow covers that I recieved order number:86039944. As I am not Satisfied with quality of product they give, they are totally different from what they show in add... So please take back and refund the money ie, 2399rsq
                          Jan 17, 2025
                          Complaint marked as Resolved 
                          Naaptol Online Shopping customer support has been notified about the posted complaint.
                          Verified Support
                          Sep 07, 2021
                          Naaptol Online Shopping Customer Care's response
                          Hi,
                          Apologies from Naaptol!
                          Our customer care executive will get in touch with you within 24 hours and address your issue with the right resolution which would be up to the mark of your satisfaction.
                          [protected]@Naaptol
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                            S
                            Shikhasurjith
                            Sep 7, 2021
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                            I want to return all 8 bedsheets and their pillow covers order number :86039944...as I am not Satisfied with the quality of products that I recieved they are totally different from the add they show on tv.. Please take back the product and refund for it
                            Jan 12, 2025
                            Complaint marked as Resolved 
                            Naaptol Online Shopping customer support has been notified about the posted complaint.
                            Verified Support
                            Sep 07, 2021
                            Naaptol Online Shopping Customer Care's response
                            Hi,
                            Apologies from Naaptol!
                            Our customer care executive will get in touch with you within 24 hours and address your issue with the right resolution which would be up to the mark of your satisfaction.
                            [protected]@Naaptol
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                              U
                              Ulli Shivaji
                              Sep 5, 2021
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                              Resolved

                              Sir I got a post from Indian post by naaptol company, I scratch the card xuv 500 gift won, I send my details to them, for rules 14000 to pay first for company account they said, its true or fake please send details sir.
                              +3 photos
                              Oct 8, 2021
                              Complaint marked as Resolved 
                              Naaptol Online Shopping customer support has been notified about the posted complaint.
                              Verified Support
                              Sep 07, 2021
                              Naaptol Online Shopping Customer Care's response
                              Dear Customer,

                              We would like to inform you that the documents i.e. letter and scratch card coupon received by you are completely fake and no such prize distribution has being organised by Naaptol Company.

                              That these documents are sent to you by people who are pretending to be from Naaptol Company and using its good will to lure people into depositing hefty amount of money in their bank accounts.

                              It is kindly requested do not provide any kind of financial or personal details to these fraudsters or give them any kind of money because it may lead to heavy financial loss to you.
                              [protected]@Naaptol
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                                S
                                Shiven Kohli
                                Sep 4, 2021
                                Resolved
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                                Resolved

                                Address: Vill. Molichak P.O Saliana Teshil palampur Distt Kangra himachal Pradesh

                                This details show Naaptol that content show 9pcs of microwavable serve and store set I will be required 3 pics of bowl set. And I call customer number who tell that there was 9pcs of set 3 bowl, 3 spoon. This was a fraud show naptool who has shown in TV in 9pcs of bowl and that was not. It was a scam who play with people. Naptool company ban in India
                                Oct 9, 2021
                                Complaint marked as Resolved 
                                Naaptol Online Shopping customer support has been notified about the posted complaint.
                                Sep 04, 2021
                                Updated by Shiven Kohli
                                The Naaptol company is fraud. So you not buy this product Plz seriously 🙏🙏
                                Verified Support
                                Sep 07, 2021
                                Naaptol Online Shopping Customer Care's response
                                Hi,
                                Apologies from Naaptol!
                                Request you to kindly share order id and your register contact details at backoffice.[protected]@naaptol.com so that we can retrieve your details and respond to your query.
                                [protected]@Naaptol
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                                  G
                                  Gk25428
                                  Sep 4, 2021
                                  Resolved
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                                  Resolved

                                  I have been receiving speed posts on my personal address saying that I have won hefty gift prizes and should submit my account details for that. When I did a search I got to know this is a fake agenda. I kindly request naaptol company to take action against this fake company destroying your name and kindly stop them from sending more mails again.
                                  Jan 14, 2025
                                  Complaint marked as Resolved 
                                  Naaptol Online Shopping customer support has been notified about the posted complaint.
                                  Verified Support
                                  Sep 04, 2021
                                  Naaptol Online Shopping Customer Care's response
                                  Hi,

                                  Apologies over the inconvenience caused.

                                  The documents received by you are completely fake and no such prize distribution has being organized by Naaptol Company for its customers.

                                  It is strictly advised to you do not deposit any kind of money in the fraudsters account or do not provide them with any of your personal or financial details.
                                  [protected]@Naaptol
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                                    Vivekeerthi
                                    Sep 4, 2021
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                                    Resolved

                                    My order was not delivered I've called customer care so many times but am not getting proper response from them, worst customer care I've ever seen. Totally care less people don't even care about us. I want my money back.
                                    Oct 6, 2021
                                    Complaint marked as Resolved 
                                    Naaptol Online Shopping customer support has been notified about the posted complaint.
                                    Verified Support
                                    Sep 04, 2021
                                    Naaptol Online Shopping Customer Care's response
                                    Hi,
                                    Apologies from Naaptol!
                                    Our customer care executive will get in touch with you within 24 hours and address your issue with the right resolution which would be up to the mark of your satisfaction.
                                    [protected]@Naaptol
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                                      NishanthGowda
                                      Sep 2, 2021
                                      Resolved
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                                      Resolved

                                      I’ve used naaptol years ago and haven’t used it since then, but from a few months i have been receiving letters every 15 days about having won a car or lakhs of rupees and I have never responded to them or called the number provided, but this isn’t stopping I don’t understand how it was possible for them to gain my home address and number, it’s the same address I had given in naaptol website, how is that my data was leaked to them ? This has caused a lot of inconvenience, I want to know what action will be taken
                                      +1 photos
                                      Jan 17, 2025
                                      Complaint marked as Resolved 
                                      Naaptol Online Shopping customer support has been notified about the posted complaint.
                                      Verified Support
                                      Sep 03, 2021
                                      Naaptol Online Shopping Customer Care's response
                                      Dear Customer,

                                      We would like to inform you that the documents i.e. letter and scratch card coupon received by you are completely fake and no such prize distribution has being organised by Naaptol Company.

                                      That these documents are sent to you by people who are pretending to be from Naaptol Company and using its good will to lure people into depositing hefty amount of money in their bank accounts.

                                      It is kindly requested do not provide any kind of financial or personal details to these fraudsters or give them any kind of money because it may lead to heavy financial loss to you.
                                      [protected]@Naaptol
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