Naaptol Online Shopping Complaints & Reviews

Dear sir/madam

Please cancel my order.

Order no.[protected]...

Item received today 24/08/2021, not satisfied as the bags are low quality, will tear easily and feels supplied items are not that look, seen on Naptol channel. Paid rs 799 pse cancell from P S narayan mobile [protected]...

Order no[protected] bags delivered on 24/08/2021.Not satisfied with item is inferior .kindly cancell the already delivered order by p narayanan mob [protected]. G mail [protected]@gmail.com...

Ordered N95 masks and received utter poor quality masks (order no.[protected], after complaining, customer care executive told they will resend another set as compensation, but still not received ( complaints number :[protected] on August 1st....

Naptol showing different products in tv.

While sending they are giving rusted and fake quality products...

They are showing 9 pcs. microwaveable sets in their TV ad., but has delivered only 3 pcs. and 3 pcs. Spoon which they are not telling in their TV ad. It is their tricks and in this way they are cheating customers.
Please look into this and do the needful accordingly....

My order no. is 85703463 for 9 pcs.microwaveable sets as shown in their TV ad., but they have delivered only 3 pcs. bowl, 3 pcs. lid and 3 pcs. spoon, which they are not telling in their ad. It is their trick and in this way they are cheating customers.
Request to do the needful accordingly....

Order no:" 84739965

my kids are daily asking about robot car, i dont have any answer.

I have ordered product in naaptol 21 days back, every week they prolong the delivery date and still i called to customer care and they told same answer, after one week your delivery date,

Very too late and I dont know wheter my item will be received or not

I dont order next time...

The worst company I have ever known...
Only making Fool out o[censored]s nothing else...

I purchased 7 pcs stainless steel cookware set but that product was third class...
I complained about it and they agree to refund me and ask about bank details. Pickup boy come and take the product back. when I provide them bank details they called me and said it is not possible bcoz that's not our policy to refund... I was like...

My self Suren I have ordered a product in
Naaptol but the delivery boy name Suresh from bethamagala branch he refused to deliver my product I informed him that I am waiting for it he told me to come and collect the product I told him to deliver in my address which I have given but he refused.
And told he have certain limit only to deliver it I was waiting and waiting still my product is not reached...

Dead Item Received
I purchased through Naaptol online shopping one automatic air compressor pump . But I really got a dead one. The reply from the part of customer support guy was not positive. No matter what the price is, why should I keep a dead one, or why should I pay for a dead one! It will make only bad thoughts upon the customer.
Order No. 80204866...

They sent a price coupon Rs. 8, 40000 they gave two numbers for what's app and contact. We paid 16, 800/- to Rajiv Paswan. Mobile Number : [protected]....

I received a speed post from Naaptol saying I won 12, 50, 000/- rupees and that I would need to pay TAX for that in advance. I did a little research and found that this is completely fake. Please take necessary action on this as this might victimize innocent people. Please please do look into this matter....

Dear Sir,
We have received the letter & scratch card from the company on the address from post office. We have check the mobile no in truecaller they display the no. in naaptol india ltd name.
We have known this fraud things & so we alert the user but they have send their id card & Their no on this card. So check the id card & block their no for feature. They have used the website www.naaptolprize.co.in...

Purchased a hose pipe from naaptol by seeing the advertisement and found not to be useful as shown in the advertisement....

I odered a black magic hair color shampoo worth of 1000/-, but at the time of delivery I get a toy car..eventhough the billing details was correct...

Very bad service company never tell me that product has 48 hours warranty and when I ask them to change has send only message

Worst company

Don't tell company correct for sake of money deliver bad products...

Very bad service company never tell me that product has 48 hours warranty and when I ask them to change has send only message

Worst company

Don't tell company correct for sake of money deliver bad products...

I orderd from naaptol on 19 july 2021 my order no No.84213005
I returned the product and they refunding me my money in my account
they told me that the NEFT has been procced on 26 july 2021 afterr so many calls and request. But the refund not credited till now. By neft amount credited normally in 1 to 2 days but 4 days gone.

Customer care said to wait for 1-2 working days for process the request and they will...

We receive today rechargeable fan it is not comfortable for us not shown as picture so refund money to me for this product...