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Naaptol Online Shopping Complaints & Reviews

3.2
Updated: Sep 6, 2026
Complaints 2342
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1473
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Naaptol Online Shopping reviews & complaints page 9

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S
Su2004
from Medak, Andhra Pradesh
Oct 27, 2021
Resolved
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Address: Rangampet,medak

My voucher is expired on before 5days, IAM not got any expired information massage or mail please solve it
NTCVNYYF5S
Please resolve it, I hope naaptol is the best
Dec 1, 2021
Complaint marked as Resolved 
Naaptol Online Shopping customer support has been notified about the posted complaint.
Verified Support
Oct 27, 2021
Naaptol Online Shopping Customer Care's response
Hi,
Apologies from Naaptol!
Our customer care executive will get in touch with you within 24 hours and address your issue with the right resolution which would be up to the mark of your satisfaction.
[protected]@Naaptol
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    C
    chitra gola
    Oct 22, 2021
    Resolved
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    Resolved

    We ordered bed sheets whose quality is terrible. Now we are following up with naaptol for the last 10 days but they are not responding.
    Our money is stuck.
    We ordered with the condition that if we do not like the product they will refund our money
    Jan 11, 2025
    Complaint marked as Resolved 
    Naaptol Online Shopping customer support has been notified about the posted complaint.
    Verified Support
    Oct 22, 2021
    Naaptol Online Shopping Customer Care's response
    Hi,
    Apologies from Naaptol!
    Request you to kindly share order id and your register contact details at backoffice.[protected]@naaptol.com so that we can retrieve your details and respond to your query.
    [protected]@Naaptol
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      N
      NEWS SHORTS
      Oct 21, 2021
      Resolved
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      Resolved

      I bought bedsheets but its small in size they are just postponed again & again my money transaction😡😡😡😡😡
      Jan 11, 2025
      Complaint marked as Resolved 
      Naaptol Online Shopping customer support has been notified about the posted complaint.
      Verified Support
      Oct 21, 2021
      Naaptol Online Shopping Customer Care's response
      Hi,
      Apologies from Naaptol!
      Request you to kindly share order id and your register contact details at backoffice.[protected]@naaptol.com so that we can retrieve your details and respond to your query.
      [protected]@Naaptol
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        V
        Vishnu1102
        Oct 18, 2021
        Resolved
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        Resolved

        I got naaptol gift card worth 8.5 lakhs with redemption code. Stated I need to pay some amount and it has been signed by manu Agarwal, finance manager. Contact number is [protected]
        Jan 17, 2025
        Complaint marked as Resolved 
        Naaptol Online Shopping customer support has been notified about the posted complaint.
        Verified Support
        Oct 20, 2021
        Naaptol Online Shopping Customer Care's response
        Dear Customer,

        We would like to inform you that the documents i.e. letter and scratch card coupon received by you are completely fake and no such prize distribution has being organised by Naaptol Company.

        That these documents are sent to you by people who are pretending to be from Naaptol Company and using its good will to lure people into depositing hefty amount of money in their bank accounts.

        It is kindly requested do not provide any kind of financial or personal details to these fraudsters or give them any kind of money because it may lead to heavy financial loss to you.
        [protected]@Naaptol
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          Y
          yesmk
          Oct 18, 2021
          Resolved
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          Resolved

          Address: Ernakulam dist.,Kerala State

          This is in response to a letter that I have received to my address on 18th October 2021, along with a scratch card(which has shown that I have won 12, 50, 000 INR). It's so shocking to know that our details are no longer safe with your company. The letter had a seal and asked us to provide my bank details and thumb impression. I would appreciate it if you take proper action against these scams. Thank You.
          Nov 24, 2021
          Complaint marked as Resolved 
          Naaptol Online Shopping customer support has been notified about the posted complaint.
          Verified Support
          Oct 20, 2021
          Naaptol Online Shopping Customer Care's response
          Dear Customer,

          We would like to inform you that the documents i.e. letter and scratch card coupon received by you are completely fake and no such prize distribution has being organised by Naaptol Company.

          That these documents are sent to you by people who are pretending to be from Naaptol Company and using its good will to lure people into depositing hefty amount of money in their bank accounts.

          It is kindly requested do not provide any kind of financial or personal details to these fraudsters or give them any kind of money because it may lead to heavy financial loss to you.
          [protected]@Naaptol
          Verified Support
          Oct 20, 2021
          Naaptol Online Shopping Customer Care's response
          Dear Customer,

          We would like to inform you that the documents i.e. letter and scratch card coupon received by you are completely fake and no such prize distribution has being organised by Naaptol Company.

          That these documents are sent to you by people who are pretending to be from Naaptol Company and using its good will to lure people into depositing hefty amount of money in their bank accounts.

          It is kindly requested do not provide any kind of financial or personal details to these fraudsters or give them any kind of money because it may lead to heavy financial loss to you.
          [protected]@Naaptol
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            M
            Maz Pathuzz
            Oct 17, 2021
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            Address: India

            This is not n95 masks. It is useless against covid. This doesn't have 5 layers. It is not 100% cotton. They are making people fools by selling low quality products and by false advertisements. This is not my first order. I hoped that they will not give masks as low quality products. I bought 50 masks. I can't say n95 masks because they have 5 layers. This is the worst online shopping site I've ever seen. A shopping full of liars.
            Naaptol Online Shopping customer support has been notified about the posted complaint.
            They are saying they will give me 300rs voucher . I don't need that. I want my money back.
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              I
              Irat
              Oct 14, 2021
              Resolved
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              Resolved

              Received a letter from naaptol saying there's a lucky draw on account of 13th anniversary and there is a scratch card..Upon scratch, there was Kia Seltos car. I don't trust this since we received calls on lucky draw before too from Homeshop
              Jan 17, 2025
              Complaint marked as Resolved 
              Naaptol Online Shopping customer support has been notified about the posted complaint.
              Verified Support
              Oct 14, 2021
              Naaptol Online Shopping Customer Care's response
              Dear Customer,

              We would like to inform you that the documents i.e. letter and scratch card coupon received by you are completely fake and no such prize distribution has being organised by Naaptol Company.

              That these documents are sent to you by people who are pretending to be from Naaptol Company and using its good will to lure people into depositing hefty amount of money in their bank accounts.

              It is kindly requested do not provide any kind of financial or personal details to these fraudsters or give them any kind of money because it may lead to heavy financial loss to you.
              [protected]@Naaptol
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                M
                Mahesh Gangula
                Oct 12, 2021
                Resolved
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                Resolved

                Sir,
                I got a post in that one scratch card and one paper. That scratch has 12.5 lakhs cash prize .
                So to get the cash prize send your bank details and mobile number to credit in your account and they gave a wattsapp number . To that number send your details they said .
                So its fake or real . Whether it is from your or some one is pretending these ...
                So kindly inform as soon as possible
                Jan 17, 2025
                Complaint marked as Resolved 
                Naaptol Online Shopping customer support has been notified about the posted complaint.
                Verified Support
                Oct 13, 2021
                Naaptol Online Shopping Customer Care's response
                Dear Customer,

                We would like to inform you that the documents i.e. letter and scratch card coupon received by you are completely fake and no such prize distribution has being organised by Naaptol Company.

                That these documents are sent to you by people who are pretending to be from Naaptol Company and using its good will to lure people into depositing hefty amount of money in their bank accounts.

                It is kindly requested do not provide any kind of financial or personal details to these fraudsters or give them any kind of money because it may lead to heavy financial loss to you.
                [protected]@Naaptol
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                  Q
                  qtr
                  from Pune, Maharashtra
                  Oct 11, 2021
                  Resolved
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                  Resolved

                  Address: Dhayari Phata,Sinhgad road, Dhananjay Apt.
                  Website: NAAPTOL

                  Hello,
                  I have ordered a pair of shoes in last week through Naaptol. I received it today but it was a different color than I have ordered. So I need to exchange my product.
                  Please help me regarding this and kindly deliever exchanged product as soon as possible.
                  Thank you.
                  Jan 17, 2025
                  Complaint marked as Resolved 
                  Naaptol Online Shopping customer support has been notified about the posted complaint.
                  Verified Support
                  Oct 11, 2021
                  Naaptol Online Shopping Customer Care's response
                  Hi,
                  Apologies from Naaptol!
                  Request you to kindly share order id and your register contact details at backoffice.[protected]@naaptol.com so that we can retrieve your details and respond to your query.
                  [protected]@Naaptol
                  Verified Support
                  Oct 11, 2021
                  Naaptol Online Shopping Customer Care's response
                  Hi,
                  Apologies from Naaptol!
                  Request you to kindly share order id and your register contact details at backoffice.[protected]@naaptol.com so that we can retrieve your details and respond to your query.
                  [protected]@Naaptol
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                    S
                    Sharad Mandloi
                    Oct 6, 2021
                    Resolved
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                    Resolved

                    Address: It says Connaught place, Delhi

                    Hey, we have received the scratch coupon which says 1st prize Swift Desire car.. is it real or fake? Just got it today
                    Jan 14, 2025
                    Complaint marked as Resolved 
                    Naaptol Online Shopping customer support has been notified about the posted complaint.
                    Verified Support
                    Oct 06, 2021
                    Naaptol Online Shopping Customer Care's response
                    Dear Customer,

                    We would like to inform you that the documents i.e. letter and scratch card coupon received by you are completely fake and no such prize distribution has being organised by Naaptol Company.

                    That these documents are sent to you by people who are pretending to be from Naaptol Company and using its good will to lure people into depositing hefty amount of money in their bank accounts.

                    It is kindly requested do not provide any kind of financial or personal details to these fraudsters or give them any kind of money because it may lead to heavy financial loss to you.
                    [protected]@Naaptol
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                      M
                      Motiram Chavan
                      Oct 4, 2021
                      Resolved
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                      Resolved

                      My selfMOTI RAM, We have registered your complaint no: 52561982 for Order no: 87225002 on 22Sep.
                      Refund not received, called several times
                      Please solve the issue
                      Regards
                      Motiram
                      Nov 6, 2021
                      Complaint marked as Resolved 
                      Naaptol Online Shopping customer support has been notified about the posted complaint.
                      Verified Support
                      Oct 06, 2021
                      Naaptol Online Shopping Customer Care's response
                      Hi,
                      Apologies from Naaptol!
                      Our customer care executive will get in touch with you within 24 hours and address your issue with the right resolution which would be up to the mark of your satisfaction.
                      [protected]@Naaptol
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                        S
                        Shasi Swamy
                        Oct 3, 2021
                        Resolved
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                        Resolved

                        Not effective
                        Jan 17, 2025
                        Complaint marked as Resolved 
                        Naaptol Online Shopping customer support has been notified about the posted complaint.
                        Verified Support
                        Oct 04, 2021
                        Naaptol Online Shopping Customer Care's response
                        Hi,
                        Apologies from Naaptol!
                        Request you to kindly share order id and your register contact details at backoffice.[protected]@naaptol.com so that we can retrieve your details and respond to your query.
                        [protected]@Naaptol
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                          K
                          Komala Gangaiah
                          Sep 30, 2021
                          Resolved
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                          Resolved

                          I received a letter about the prize money offer I got to know it's fraud .. I would like to know how my name and address details are going to fraudsters. How many more places would these reach targeting common people.

                          I also have to receive a refund for one product that I'm following up and till date received nothing. This is really bad
                          Jan 10, 2025
                          Complaint marked as Resolved 
                          Naaptol Online Shopping customer support has been notified about the posted complaint.
                          Verified Support
                          Sep 30, 2021
                          Naaptol Online Shopping Customer Care's response
                          Dear Customer,

                          We would like to inform you that the documents i.e. letter and scratch card coupon received by you are completely fake and no such prize distribution has being organised by Naaptol Company.

                          That these documents are sent to you by people who are pretending to be from Naaptol Company and using its good will to lure people into depositing hefty amount of money in their bank accounts.

                          It is kindly requested do not provide any kind of financial or personal details to these fraudsters or give them any kind of money because it may lead to heavy financial loss to you.
                          [protected]@Naaptol
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                            A
                            Amudha Jaisankar
                            Sep 29, 2021
                            Resolved
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                            Resolved

                            Dear Sir,

                            We have received the letter & scratch card from the company on the address from the post office. We have checked the mobile no in truecaller they display the no. in Naaptol name.
                            We have known this fraud thing & so we alert the user but they have sent their id card & They're no on this card. So check the id card & block their no for the future. They gave Whatsapp no - [protected]. Check is this true or not. If it's fraud please an action for this letter.
                            Oct 30, 2021
                            Complaint marked as Resolved 
                            Naaptol Online Shopping customer support has been notified about the posted complaint.
                            Verified Support
                            Sep 29, 2021
                            Naaptol Online Shopping Customer Care's response
                            Dear Customer,

                            We would like to inform you that the documents i.e. letter and scratch card coupon received by you are completely fake and no such prize distribution has being organised by Naaptol Company.

                            That these documents are sent to you by people who are pretending to be from Naaptol Company and using its good will to lure people into depositing hefty amount of money in their bank accounts.

                            It is kindly requested do not provide any kind of financial or personal details to these fraudsters or give them any kind of money because it may lead to heavy financial loss to you.
                            [protected]@Naaptol
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                              R
                              rkn@1234
                              Sep 20, 2021
                              Resolved
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                              Resolved

                              Against order number poor quality of 8 bedsheets and 16 pillow cover delivered.complaint registered within 24 hours and acknowledged through different mail. So far neither the delivered material taken back as promised nor refund initiated though all detail given. We are senior citizens too. It has discouraging us to order further as the matter is pending since 21 st august
                              Jan 17, 2025
                              Complaint marked as Resolved 
                              Naaptol Online Shopping customer support has been notified about the posted complaint.
                              Verified Support
                              Sep 20, 2021
                              Naaptol Online Shopping Customer Care's response
                              Hi,
                              Apologies from Naaptol!
                              Request you to kindly share order id and your register contact details at backoffice.[protected]@naaptol.com so that we can retrieve your details and respond to your query.
                              [protected]@Naaptol
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                                S
                                sushil malgavkar
                                Sep 16, 2021
                                Resolved
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                                Resolved

                                Address: New panvel Maharashtra

                                Cheap quality jeans pants material.

                                Please refund my payment in my bank account.

                                I will drop FIR in Police station against Naaptol.
                                Jan 11, 2025
                                Complaint marked as Resolved 
                                Naaptol Online Shopping customer support has been notified about the posted complaint.
                                Verified Support
                                Sep 16, 2021
                                Naaptol Online Shopping Customer Care's response
                                Hi,
                                Apologies from Naaptol!
                                Request you to kindly share order id and your register contact details at backoffice.[protected]@naaptol.com so that we can retrieve your details and respond to your query.
                                [protected]@Naaptol
                                Verified Support
                                Sep 16, 2021
                                Naaptol Online Shopping Customer Care's response
                                Hi,
                                Apologies from Naaptol!
                                Request you to kindly share order id and your register contact details at backoffice.[protected]@naaptol.com so that we can retrieve your details and respond to your query.
                                [protected]@Naaptol
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                                  S
                                  SajiHade
                                  from Sivaganga, Tamil Nadu
                                  Sep 15, 2021
                                  Resolved
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                                  Resolved

                                  Address: Vikas royal arcade, saint nagar delhi,rani bagh, pitam pura , delhi, 110034

                                  Today (15/09/2021) I have received a speed post from naaptol online shopping. It says that i have winned a lucky draw and with that latter they send a lottery card which has12, 50, 000 .It has the signature of finance manager Rahul bajaj and it has the approved seal by HSBC Bank and has someone signature. I didnt made any recent purchase in naaptol. And it ask me to fill the column given which asks for the Bank Account details. And send to the given whats app number [protected] I dont know How the scamer gets my address. Please take a quick action. I'm kindly requesting You.
                                  Oct 18, 2021
                                  Complaint marked as Resolved 
                                  Naaptol Online Shopping customer support has been notified about the posted complaint.
                                  Verified Support
                                  Sep 16, 2021
                                  Naaptol Online Shopping Customer Care's response
                                  Dear Customer,

                                  We would like to inform you that the documents i.e. letter and scratch card coupon received by you are completely fake and no such prize distribution has being organised by Naaptol Company.

                                  That these documents are sent to you by people who are pretending to be from Naaptol Company and using its good will to lure people into depositing hefty amount of money in their bank accounts.

                                  It is kindly requested do not provide any kind of financial or personal details to these fraudsters or give them any kind of money because it may lead to heavy financial loss to you.
                                  [protected]@Naaptol
                                  why are you leak your costumers details to fradsters...
                                  dont have any responsibility&security for your costumers..
                                  it is really danger, take an action... save people.
                                  Namaste...
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                                    Shikhasurjith
                                    Sep 11, 2021
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                                    Returned all 8 bedsheets and their pillow covers order number:86039944 of Rs 2399...Now, how is the refund process of naaptol product would like to know about that, since all famous online shopping ventures have easy and fast refund process
                                    Naaptol Online Shopping customer support has been notified about the posted complaint.
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                                      Shikhasurjith
                                      Sep 7, 2021
                                      Resolved
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                                      Resolved

                                      I want to return all 8 bedsheets and their pillow covers that I recieved order number:86039944. As I am not Satisfied with quality of product they give, they are totally different from what they show in add... So please take back and refund the money ie, 2399rsq
                                      Jan 17, 2025
                                      Complaint marked as Resolved 
                                      Naaptol Online Shopping customer support has been notified about the posted complaint.
                                      Verified Support
                                      Sep 07, 2021
                                      Naaptol Online Shopping Customer Care's response
                                      Hi,
                                      Apologies from Naaptol!
                                      Our customer care executive will get in touch with you within 24 hours and address your issue with the right resolution which would be up to the mark of your satisfaction.
                                      [protected]@Naaptol
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                                        Shikhasurjith
                                        Sep 7, 2021
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                                        I want to return all 8 bedsheets and their pillow covers order number :86039944...as I am not Satisfied with the quality of products that I recieved they are totally different from the add they show on tv.. Please take back the product and refund for it
                                        Jan 12, 2025
                                        Complaint marked as Resolved 
                                        Naaptol Online Shopping customer support has been notified about the posted complaint.
                                        Verified Support
                                        Sep 07, 2021
                                        Naaptol Online Shopping Customer Care's response
                                        Hi,
                                        Apologies from Naaptol!
                                        Our customer care executive will get in touch with you within 24 hours and address your issue with the right resolution which would be up to the mark of your satisfaction.
                                        [protected]@Naaptol
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