Naaptol Online Shopping Complaints & Reviews

Hello,

I had ordered a product from Naaptol.com on 3rd March 2013 (Product ID : 6071362, Complaint ID : 4392582) and the payment was made through online Net Banking. However, the product is not yet delivered and NO BODY in Naaptol is taking care of this. After every follow-up they are promising us to call back, but they don't. This time I spoke with Megh Vijay (Supervisor of the Naaptol). He didn't update me about...

Dear sir/madam,

I have placed a order coido 6015 car polisher in naaptol.com on mar 10, 2013 and my order number is 6111357. they dispatched my order through “first flight” couriers.


I received the product on my address. once i opened the product packing the product was different than the actual order which i have place. after giving information about the wrong delivery of product through mail and...

Hello Team,

Here I would like to lounge the complaint against napptol.com (e-commerce)

Date: 17.03.2013
I have ordered Sunflame Solitaire 3 Ltr Inner Lid-Belly Pressure Cooker with order no 6153045 for Rs. 760/- and they have charged me Rs 110/- for shipping charges.

Date: 20.03.2013
I received the product on my address. once i opened the product packing the product was different...

Dear Sir,
I am used to see the ads on Naaptol and HS18. Recently I was socked to see the advertisement of night gown on Naaptol. My school going children are also using the same site for useful things like books etc., but when they complaint me that it is not adviseable to open and view the Naaptol Site because of vulger scene of ladies for adv of Night Gown. It is not a advertisement only, it is definitely vulgar and Asleelta thru...

With respect to the above subject, I would like to bring a few points for your kind notice in connection with my order no. 6206453 - All Season Portable Rechargeable Fan with Powerful LED Light ordered on 26.03.2013.

1. The product is received in a damaged condition on 05.04.2013 vide Department of Posts. The battery on the backside of the fan is broken and connection wires are cut.

2. The size of the fan is...

I have order for Tommy Hilifiger Jeans ( ORDER No[protected], but they have delivered me on 25/3/2013 jeans of Mufti i.e. a different product and that to duplicate, I called customer care and illustrated the whole issue and asked for the refund on the same day(25/3/2013), the customer care representative told me to wrap the jeans that you have got, the go to BLUE DART office tell them the naaptol account number inorder to waive off the courier...

have purchased a Naaptol product with order number not my memory and have received a faulty and used piece.
The product was 16gb spy pen drive camera which was used earlier as there were some old videos in it.
Also the product was not in good condition and had scratches on it.
When i contacted naaptol, they adviced me to send back the device and would replace the product however on the consumer complaints I am looking...

My order No: 6089066

I have ordered for Jaswad Art Cotton Salwar Suit (JD5501), Purple Colored dress on[protected]
Paid Cash: Rs.1549.00 through Credit Card

I received red Colored cheap quality material on[protected]
I asked for refund & sent back the product on[protected]
Spoke to naaptol customer care and got information that vendor received product on[protected]
From that onwards...

Basically I bought a Kenstar Induction Cooktop from worst online store in India named Naptol. I ordered it on 3rd of Feb 2013 and on 12th Feb i got the product but it was damaged. As per the customer care executive I sent this product for replacement on 16th of feb if I remember and its been nearly two months that i didnt got the product replaced.When I call the customer care they gave me foul reasons and say that product will be shipped...

I have purchased one item from Naaptol web site on 24-Feb-2013, the order number is 6033871, I have not received the item till date. When I contact customer care they are saying the default answer it will be delivered in 48 hours, I have contacted several times, and sent mails to customer care, I am not getting any reply. Its almost one month over. Now I understood its fraud site....

I have bought a Zync Z999 tablet (worth Rs.7999) from Naaptol 10 days back. The product delivered to me was defected. It had some software issues. I called Naaptol several number of times but they turned up on scheduled time. I also called Zync. They said download some s/w from their site. Trust me I tried at least 15 times but that s/w (467MB) never got downloaded. Then again I called them & they said sir your data cable is faulty, sometimes...

hello,
I ORDER A SAMSUNG WAVE-Y MOBILE WORTH RS.. 7088 ON[protected], AND I AM GETTING A SECOND HAND MOBILE ON[protected] FROM BLUEDART I CALL TO NAA TOOL THAT THE MOBILE IS 2NDHAND, THEY TOLD ME PLS SEND BACK TO US WE WILL SEND YOU A NEW HANDSET. I SEND IT ON[protected] AND THEY GET THE DELEERY ON[protected]. AFTER THE I GIVE DAILY CALL TO NAAPTOL UT NO RESULE AFTER 3 MONTH, NO MOBIL NO MONEY REFUND

SIR WHAT CAN I...

Sir,
I post this complain just to inform you that, i bought one piece mobile handset from Naaptol online model no.(VOX VGS-503 Dual SIM full Touch Screen Mobile with Digital Camera) . And they send it on 09/03/13 but that one is not working properly (problems are like- screen touch not working, FM Radio, Mega Pixel 3.0 Mega pixel, net not working)
When i open net on this mobile the error in out of memory, and when...

I buy Karbon mobile from Naaptol But when i Switch on the mobile on 1 day it got Restart they send me Dead Mobile and also they request me to send the Mobile to there address i do the same but still I haven't any response from naaptol. Please help and send my Mobile back with replace. i feel like i lost my 9000 rs....

I ordered and received an ultimate sofa cum bed through Naaptol. while opening the parcel the nozzle to attach to the electrical pump was not there. on examining the main item out of three openings to pump air in, the middle opening was not having the valve +closure as the other two opening. So the air was not at all kept in side.
On continuously writing to the customer care they send the nozzle only. -3 times.To convey properly I...

I had purchased a tablet via Order No.6141993 & 6142034 as on 15-3-13. And which is received through courier as on 18-3-13 & 20-3-13. In which is Tablet faulty & not in a working condition. & the complain is placed as on[protected]Complain No.4312445) which is still pending till today & the company is providing the information that your complain in under process. So plz. look into matter & Give my money back.
br...

I bought Nokia E5 in color red from Naaptol.com on March 7 for Rs. 9098 (order id: 6096024‏). I paid Rs. 9073 (after a discount of Rs. 25) through my Bank of Baroda Visa debit card. While I was excited to receive my new mobile phone, on March 12, Naaptol cancelled my order and automatically changed the status to "amount refunded". When I checked with their customer "care", they informed me that the product is not available...

Dear Consumer Court,

My name is Rakesh Sutariya. I am from Ahmedabad. I had order mobile one from Naaptol.com on 17Feb13. They had send me defective piece on 25Feb13. so I sent back after talking with them as per their procedures on 12March13.

Since then they have not sent me replacement nor they are taking the matter serious. already more than 35 days gone since I ordered the product online from naaptol. br...

i have purchesed the bsnl pantel tablet from napptol online shopping on date[protected].i have received that[protected].when i have switch on tablet and trying to play video online from the youtube its not playing .so i have called to naaptol customer care they said that our senior person call to you with in a 48 hours.but nobady call me then again i had call to customer support then they said pls return to our warehouse.so i have returned...

Now a days open any website, we will find a add from Naaptol.com selling a LED projector 50" display for just Rs 5999/- only. I had an interest but still i was in a dilemma to purchase or not. I went ahead and purchased the same.

Later when started to operate....it was not 1% of what shown on the website. There is no proper display. The video output on the screen is not clear. Tried to adjust the clarity but not proper....