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Naaptol Online Shopping Complaints & Reviews

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Naaptol Online Shopping reviews & complaints page 79

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M
message_anand
Feb 19, 2013
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Low quality and damaged products

Address: Hyderabad, Andhra Pradesh

Hi

I have ordered Multipurpose Tool Kit in Naaptol.
Order Date :[protected]
Order ID : 5701400
Product : 102 Pcs. Multipurpose Tool Kit with Powerful Drill Machine + Free Professional 31 Pcs. Screwdriver Set

But the items which were in the package are very low quality and few are of no use and damaged.
I am not at all satisfied with the product.

When I actually try to...
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A
anilmaguluri
from Delhi, Delhi
Feb 19, 2013
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Sending not working device from Naaptol

Address: Bangalore, Karnataka

Hi,

I have purchased Lyra 7-inch GSM SIM Calling Tablet from NAAPTOL (online order Number : 5760984) on 1oth Jan[protected]/-). NAAPTOL has shipped the device on 12th Jan 2013 and received on 16th Jan 2013 and the device is on 6 month warranty period (http://www.naaptol.com/tablet/lyra-7-inch-gsm-sim-calling-tablet-(android--4gb-...

I was able to start charging the...
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D
drrohitjain
from Aizawl, Mizoram
Feb 16, 2013
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Delay in replacement of product even after several reminders at Naaptol.com - for order id 5795331

Dear Sir/Madam,
I would like to bring this to your kind notice that i had made order for "New Get In Shape For Men (Slimming Vest) - Buy 1 Get 1 Free,Product code : 2286125" vide order id no. 5795331 on the 15th January 2013, and paid the amount Rs1299 + Rs 299 (Shipping charges) - Rs 400 (Voucher) through net banking. On the 19th of January, the product was delivered to me by Aramex, but when i opened the parcel and saw,...
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S
sriram63
from Srinagar, Jammu and Kashmir
Feb 14, 2013
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Fraud, Damaged Goods, No response, No Delivery

Naaptol is horrible. Cheats. Fraudsters. We purchased a roti maker online in prepaid online credit card mode (October). It was faulty. We sent it back by courier as per their complaint process (November 15). They asked me to send courier details. I gave it to them (Nov 23). Then they asked for courier proof. (Dec 1). They are still to send it back. Sriram...
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R
raaju.shiv
from Delhi, Delhi
Feb 14, 2013
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Delivery of wrong product

Address: Tamil Nadu

I feel ashamed placing an order with NAAPTOL. I could never expect this kind of a service with a company of that kind.
I have placed an order for the product mentioned above and what the stupid, uneducated, arrogant First Flight Courier fellow gave me was a piece of crap. (a small so-called pendant with full of rust). This certainly is not the product i was asking for. There is nothing i could find inside the parcel that i had placed...
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A
abhi2554
Feb 13, 2013
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damaged product

Address: Sitapur, Uttar Pradesh

Sir i am in a very big problem I have ordered a watch mobile xelectron m007 from naaptol.com they have shipped my order within 4 days but sir they have sended me a damaged product when I tried to switch on product it didn't switched on and not working sir please help me I want my money back. Which is 3748 rs. Please sir help me . Please contact me on [protected]

Hoping for hard and fast reaction. Thank you sir...
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A
amblisivan
from Neyyattinkara, Kerala
Feb 13, 2013
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Damaged, Over-sized product delivered_ query not addressed

Address: Kerala

I have ordered an Ultra slim body shaping wear on 4th February. Yesterday I got the product. There is two shapewears in one pack but both are different sizes. One is over sized and another one is damaged (there is big hole in the garment). I request you to resolve the issue and let me know what to do. How can we get this replaced? Send mail query to I have ordered an Ultra slim body shaping wear on 4th February. Yesterday I got the product....
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S
sandeepmadan
from Delhi, Delhi
Feb 12, 2013
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Delay in getting right size of product.

Address: Mumbai City, Maharashtra

Despite of making several calls by me in their Mumbai branch, they are not sending correct size of my polo jersey. I got it via courier on 17th of Jan 2013 but found it large in size and thus sent back through blue dart courier on that same day as they have tie up with this company. Since that day i am being told by their online executives that i would receive my product within 5 to 7 working days but nothing happened and blue dart company...
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Prani_Nanu
from Gurgaon, Haryana
Feb 11, 2013
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Brand New Device does not turn on

Address: Rangareddy, Andhra Pradesh

Hi there,

I purchased a VOX bluetooth device from NAAPTOL online on 05-Feb-2013 and got it delivered on 08-Feb-2013 for a COD(Cash on Delivery). I paid the cash to the courier agent and took the device.

After removing it from the box I have charged the device for more than 4 hours. The light on the device turn on when I connect the USB cable to the computer. However, when I remove the cable and try to turn it...
+1 photos
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MNK1309
from Agra, Uttar Pradesh
Feb 10, 2013
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Order Cancellation without any pre notice

Address: Maharashtra

Dear Sir

Ref: order no, 5866514 for Padmini - Megapro and order no 5866515 for Karbonn A1 Plus

This is with ref to above said order no, order is been placed on 27th Jan 2012 and subsequently payment is been made through credit card.
based on the delivery with in 7-10 days.
But it is very surprise to see both my orders have been cancelled and processed for refundung the payment without any pre notice.br...
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T
tojitendergoel
from Mumbai, Maharashtra
Feb 5, 2013
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Different & defective product delivered

Address: New Delhi, Delhi

Hi

I ordered three shirts and 1 saree on 26.01.2013, today I have received all products.

Shirts are ok but there is difference in color & quality of saree I ordered & one I received. I have ordered saree (color-purple with black) but I have received saree (color- black with purple) and sparkles pasted on saree seems to be off lower quality as they are getting removed from saree already.
br...
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A
abrark
from Bengaluru, Karnataka
Feb 5, 2013
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cheated on name of best deal.

Address: Hyderabad, Andhra Pradesh

Please help me publishing this fraud web site to people.
I have been clearly cheated on the name of best deal from Naaptol, you can go through long history.

Brief:- I order necklace set some where 13th of Jan, I got my order on 18th of Jan. It was wrong and damaged order.
I reported that immediately(while reporting had very bad experience with customer care, they hung up on 3 different time) and sent that back...
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V
vijaykrish
from Chennai, Tamil Nadu
Feb 3, 2013
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tablet display was broken

Address: Kanchipuram, Tamil Nadu

recently buy a product on online (naaptol) open that product unfortunately product was display broken.call to naaptol customer care he is telling send the product for following address,
Naaptol,
Khasra no.386,gail no2,
A block,
Mahipalpur Extension,
New Delhi-110037

after i will call to naaptol, product was delivered on me after 15days you will getting...
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B
BS23
from Mumbai, Maharashtra
Feb 2, 2013
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mobile handset not receive from last 2 weeks

Address: Mumbai City, Maharashtra

I purchased micromax A110 superfone canvas 2 online thought www.naaptol.com on 20/1/13 where i was told i will get the handset in 7 working days where till date i have not received the product where i have already made the payment to them. I am busy call the customer care from 5 days they just making promises that they will send the product. But they don't have the product available with them my question if they don't have the product...
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A
arora73
from Panipat, Haryana
Feb 1, 2013
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Faulty products delivered and very bad on response

Address: Fatehabad, Haryana

We had placed an order with Naaptol. The order was for a sewing machine. We got the machine which is full of rust. As a customer of an online sales company, we wanted to return the products, as the experience is very bad.

Since last one month, we are struggling and writing mails to company, but no body has bothered to solve our problem. If NAAPTOL is giving such a treatment to its clients, i think the clients will stop believing...
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Poonam Castelino
Jan 30, 2013
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Product not delivered even after receiving the payment

Address: Maharashtra

I have placed an order ar Naaptol on 14Jan2013 for Micromax A110 SuperFone Canvas 2 Order ID 5787325 & have done a payment of 10,198 Rs. on the same day, on checking with Customer care executive it was notified that the product will be delivered in 5 working days, when i follwed up again on 23 Jan & 25 Jan, floor supervisor available over there had confirmed that i will receive the product in 48 hours & later on a date of 30th...
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sananth
from Hosur, Tamil Nadu
Jan 29, 2013
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product not delivered

Address: Kollam, Kerala

sir,
am placed an order on 11-jan-2013 on naaptol my order No :5767040. The product had a good offer 69% off on the price. The total amount is Rs :2165 only but the product did not delivered to me
3 times i call to naaptol customer care they all said the product delivered to you within 2 or 3 days but nothing happend almost 14 days are gone. finally on 25th jan i recived a message from naaptol that the order is canceled due...
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H
harjinder singh 31
from Panipat, Haryana
Jan 25, 2013
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DETECT MOBILE

Address: Ludhiana, Punjab

NAAPTOL
hi ,
i purchased a mobile vox v 3100 at order no 5700934 ,it found full of fault,phone no.of vender send me by u on mail are frouid ,aur product not follows as per ur sepcification , where is service centre in ludhiana......
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L
latavermajain
from Delhi, Delhi
Jan 24, 2013
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copy of invoice

Address: Delhi

dear sir

My brother oder a tablet from naaptol.com.I received the product but not the invoice.Now i m calling them for copy of invoice.They are not providing me.And the invoice they are providing is without date and invoice number that is of no use and they didn't sign my warranty card either.for last 10 days i m doing this.I call them they take my request and forward it.but no result.If ask they wait ..Wait.
br...
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regan31
from Chennai, Tamil Nadu
Jan 24, 2013
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Worst product and worst customer service

Address: Chennai, Tamil Nadu

I bought a sylvania tablet from them through emi option. The product they delivered is not charging so i ask the customer representative to get it back. The person told me they can refund my money, but for this you will get a call from our side in 48 hours, but after 4 days i got a call from mumbai saying from naaptol team, they told me we cant refund any item bought through us if you want get a new one or take it to the customer service...
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