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Naaptol Online Shopping Complaints & Reviews

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Updated: Jul 4, 2026
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Naaptol Online Shopping reviews & complaints page 79

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K
kamal kishore garg
from Mohali, Punjab
Feb 27, 2013
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Address: Jaipur, Rajasthan

i ordered Alano blue denim on naaptol online shoping website on 20.02.2013. When I get order and open it is completely different denim from I seen on website it only has the alano tag and denim jeans is local not origional.
Aug 13, 2020
Complaint marked as Resolved 
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    pancham1305
    from Gurgaon, Haryana
    Feb 27, 2013
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    Resolved

    Address: Faridabad, Haryana

    my name is mayank please check my name my order is branded watch cum mobile phone my order is not coming from 3 days
    Aug 13, 2020
    Complaint marked as Resolved 
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      BKV01
      Feb 25, 2013
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      Resolved

      Address: Thane, Maharashtra

      Dear Sir, My self Bijay Kumar Verma, I am online shopping customer. M/s Naaptol Online Shopping Pvt. Ltd on dt. 06.02.2013 product Name Elegant CZ Diamond Heavy Jewellery, Order No. 5925537 and total amount paid through COD ( Product Value 1099/- & Shipping Charge 99/- Total Amount Paid 1198/- ( One Thousand One Hundred Ninety Eight Only )

      This Product received on dt. 11.02.2013 on my home address through Blue Dart couriers. witch is wrong product by company when i complain than the ask me different different type of question and the tray to harries me and after several corresponding there is no any proper replay and response for above matter .

      Attachment. All my corresponding e-mail detail.

      Hoping for your favorable replay.

      Thanking You.
      Bijay Kumar verma
      Mobile No. 91-[protected]
      Chittorgarh ( Rajasthan )
      Aug 13, 2020
      Complaint marked as Resolved 
      Dear sir,


      Till date no any action on this complain, sir kindly request to you please help me.

      With Regards
      Bijay Kumar Verma
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        K
        kameswari14j
        from Hyderabad, Telangana
        Feb 25, 2013
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        Address: Rangareddy, Andhra Pradesh

        sir i purchesed potable and received sewing machine date 28th january 2013 on v p p machine not working waranty card there but service center address custmer care address not given what is this sir Pl send any person for reaper r service center address
        tanking u sir
        kameswari ch
        sir i purache the led projector in 7-7-2013 order id no 6733421 its wrking i contac with custmor care he said send it back through the courier i sent it they will not replace the product simply repair it and send back to me again i face same problem again i CALL the coustmer but theynot respon me i am not satife with naaptol product
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          N
          Neeraj Awasthy
          from Delhi, Delhi
          Feb 23, 2013
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          Address: Delhi

          i have purchased a tablet named zinc model Z930 jelly i bean processor, but naaptol supplied me ice cream sandwitch processor. icomplained and they told me to send back. i sent bak the new piese but after 14 approx. 14 days they deliver the same piece with scratches on the screen then i made another complaint to naaptol they said ok we are sorry you send it back to us we will deliever new and corrected piece . today i received the parcel and now i am totally fed up because they send same piece again and now again i called their no [protected] a man name pradeep told me ok send back again. i am possed off with the working of naaptol, ifeel that i hav made wrond decision to go online.
          my order no is 5824643
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            K
            kathansakomar
            from Pune, Maharashtra
            Feb 23, 2013
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            Address: Khordha, Odisha

            On 16.02.2013, Saturday, I was received the Material with defective condition. Display not coming in the screen. Already I was raised the complaint thru over phone and mail. (Complaint No: 4190001).

            Product : Mitashi TFD-7608.V04 7 inch Portable Player with TV Tuner
            Oredr No : 5943822
            Order Date : 08 Feb 2013
            Delivered on : 16 Feb 2013
            Returned on : 18 Feb 2013
            Complaint No: 4190009

            Note: Complaint Letter Attached for your ref.

            pls help us to get the material on right time.
            Please check and return my product
            compliant no:11239299
            order no:15990745
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              P
              psk-1971
              from Delhi, Delhi
              Feb 22, 2013
              Resolved
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              Resolved

              Address: Chennai, Tamil Nadu

              Dear sir,
              I am senthil kumar I was purchased BSNL penta 802c 2G calling tablet through online purchasing from Naaptol.com the order No:5792115. booked on 15.01.2013 this product deliverd on:18.01.2013 which the delivered product Sim slot problem then I complained through phone and mail also in costomer care they said we will get back and replaced the same product then I send through courier (Blue Dart ) on 22.01.2013 still date I am not receiving product or cash also.pl do favoured

              Dear senthilkumar,
              Thank you for placing your order
              with us.
              Your order has been successfully placed and you will be receiving your merchandise shortly!!!
              Excited? We definitely are.
              Moving on here are the details of your order:
              Order ID Product Name Quantity Total Cash Cash Voucher Redeemable Amount Final Amount Status
              5792115 BSNL Penta T-Pad WS802C 2G Calling 1 8054.00 0 8054.00 Confirmed
              NOTE: Keep your order number handy for any future communication with us regarding this order. In case you have ordered for more than one products, the delivery might happen separately for each product.
              Happy Shopping!!
              The Naaptol Team

              Dear senthilkumar,
              Thank you for shopping with us!
              Your order with
              Order ID : 5792115
              Product : BSNL Penta T-Pad WS802C 2G Calling
              has been successfully shipped at your shipping address. You shall receive your merchandise shortly
              Here are the details of your order
              Order Date :[protected]
              Shipment details : ARAMEX NPD with AWB No : [protected]
              Amount : 8054.00
              As always, it was a pleasure serving you and we hope you jump to the shopping arena right away for more! Yes?

              NOTE:: In case you have place order with Cash on Delivery (COD) payment option please be ready with required amount in cash to be paid on delivery.

              Happy Shopping!!

              The Naaptol Team

              Above mentioned the which I received mails
              Thanks & Regards

              P.senthil kumar
              [protected]
              Aug 13, 2020
              Complaint marked as Resolved 
              Sir,
              I purchesed one Tablet(BSNL Penta 802c-2G calling) from Naaptol.com web the Order No:5792115. Booked on 15.01.2013,Recived on 18.01.2013, sim slot problem it's not hold ( Inset and Exist) compliened on 19.01.2013 through mail and phone They given one address to send back it's free of cost through Blue dart courier on 22.01.2013 then till date I enqurie by calling and mailling also they are with in 3-4 working day wait like that they are saying. In this sutiation what will do sir.
              kindly to give favorable solution.
              Name:p.senthilkumar
              cell:[protected]
              mail: [protected]@yahoo.in

              Thanks&Regards,
              Daily we are calling they replaed wait for three to four days( 3to 4 days)
              Dear Mr. Panchatcharam,

              We regret for the inconvenience caused to you.

              We have escalated the issue to our concerned and vendor team.

              Kindly allow us 4-5 working days to respond to your query.

              Request your patience in the interim.





              Thanks & Regards
              Sulochana V.
              CRM.
              ----- Original Message -----
              From: Senthilkumar Panchatcharam
              To: CRM
              Sent: Tuesday, February 05, 2013 7:18 AM
              Subject: Re: Order no. 5792115


              Dear sir,


              My order No:5792115 in that order no: product past 10 days back I returned to your through Blue Dart courier. then two time I spoke to customer care they says another 10 days we sent new product, this not a good manner, you are doing global net work don't do like this please try to send immediately


              Thanks


              P.Senthilkumar



              [protected][protected][protected][protected]
              From: CRM <[protected]@naaptol.com>
              To: Senthilkumar Panchatcharam <[protected]@yahoo.in>
              Sent: Monday, 21 January 2013 11:27 AM
              Subject: Order no. 5792115



              Dear Mr. Panchatcharam,

              Thank you for writing to Naaptol.

              We apologize for the inconvenience.

              We regret to inform you the order was received by you is not working properly.

              We request you to kindly visit your nearest service center for the same.

              Service Center Address:
              173/5,
              Sankara Bakthan Street,
              Ramalinka Puram,
              Chennai - 600 012,
              Tamil Nadu.




              Thanks & Regards,
              Sulochana V.
              CRM.

              ----- Original Message -----
              From: Senthilkumar Panchatcharam
              To: [protected]@naaptol.com
              Sent: Monday, January 21, 2013 7:17 AM
              Subject: Fw: Order # 5792115


              Dear sir,


              Pl find the following mail queries. last four day's I am raising the problem nobody will consider


              kindly replace as much as possible.


              Thank & Regards,


              p.senthilkumar


              ----- Forwarded Message -----
              From: Senthilkumar Panchatcharam <[protected]@yahoo.in>
              To: Reply <[protected]@naaptol.com>
              Sent: Sunday, 20 January 2013 8:05 AM
              Subject: Re: Order # 5792115



              Dear sir,


              As per your mail I went there meet the technical person He said,


              Your product Sim slot is problem of Inset and Exit then once entered with in few minutes it will automatically slighty exit.
              same if Sim enter fully and holed few minutes then it is stay. then come back to calling is not going, then setting also checked mobile network, mobile modem and Access point this we can't to select
              Totally Sim calling and Sim network, side problem was accrued.
              so kindly to requested, to replace and do needful

              I am not used in month wise, No of day, s wise, With in Hours accured this problem when recived that

              next day to checked the product and faceing this problem immetitlly I reported customer care and mail

              also. If I am purchesed in shop. Befor purchaesing we can check it otherwise with hour I can replace it,

              Now what I do every tim s we will call or write to mail in mail we can't explaine our feelings

              My colleig only recomeed the online purchess I am not willing to purchess becaus it is going to give a GIFT

              Maximum I am Explained very urgent, So Once againg I request to you to do needful


              Thanks & Regard,

              p.senthilkumar

              cell: [protected]
              land lineP:[protected]

              From: Reply <[protected]@naaptol.com>
              To: [protected]@yahoo.in
              Sent: Saturday, 19 January 2013 3:21 PM
              Subject: Order # 5792115

              Dear Mr. Kumar,

              Thank you for writing to Naaptol

              Firstly we apologize for the inconvenience and distress caused to you.

              We do understand that you are unable to use the product due to some technical issue.

              However it is a minor setting issue hence we request you to kindly visit your nearest service centre for the same.

              Kindly bear with us and apologies for the inconvenience caused to you.




              Thanks and Regards,

              Nabeel P. CRM.

              ----- Original Message -----
              From: Senthilkumar Panchatcharam
              To: [protected]@naaptol.com
              Sent: Saturday, January 19, 2013 6:18 AM
              Subject: Fw: ORDER SHIPMENT MAIL


              Dear sir
              The followint order item are recived Thanks
              we need some technical support which I purchesed sim card not support kindly do needful


              Thanks & Regars,

              P.Senthilkumar


              ----- Forwarded Message -----
              From: "[protected]@naaptol.com" <[protected]@naaptol.com>
              To: [protected]@yahoo.in
              Sent: Wednesday, 16 January 2013 12:15 PM
              Subject: ORDER SHIPMENT MAIL

              Call us on :
              +[protected]
              Dear senthilkumar,
              Thank you for shopping with us!

              Your order with
              Order ID :5792115
              Product :BSNL Penta T-Pad WS802C 2G Calling

              has been successfully shipped at your shipping address. You shall receive your merchendise shortly
              Here are the details of your order
              Order Date :[protected]
              Shippment details : ARAMEX NPD with AWB No : [protected]
              Amount : 8054.00
              As always, it was a pleasure serving you and we hope you jump to the shopping arena right away for more! Yes?
              NOTE:: In case you have place order with Cash on Delivery (COD) payment option please be ready with required amount in cash to be paid on delivery.

              Happy Shopping!!
              The Naaptol Team

              Mailing address: Number 11, Conopus, Kabra Galaxy Star-1 CHS, Brahmand, Azad Nagar, Thane West - 400 607
              This is a system generated mail. Please do not reply to this message. Any replies to this message will not receive any response.
              Please emai your queries to [protected]@naaptol.com
              Copyright ? 2012 naaptol.com. All rights reserved. Designated trademarks, products & brands are the property of their respective owners.
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                A
                abhi1608
                Feb 20, 2013
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                Address: East Singhbhum, Jharkhand

                I have purchased Zync calling 2g tablet which i received with broken screen.After a lot of trouble i received the same product with new screen,despite being promised that i will receive a new product.Now the same product is useless as it doesn't detect SIM card.I don't know Wat to do with the product.
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                  D
                  Deepakjainid
                  from New Delhi, Delhi
                  Feb 20, 2013
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                  Address: South Delhi, Delhi

                  I ordered a "Callmate tablet case for Samsung Galaxy Tab 2" from Naaptol vide order no. 5971143 only after confirming from co. representative that it shall be fit for Aakash Ubislate tablet 7C+. I relied on information provided by the representative & ordered the product. On receipt of the same it came to notice that my aakash tablet is not fitting into it. I sent repeated reminders to the co. for providing me with alternate product & give me the address on which shall i send this at my cost, but every time i am getting rubbish replies from them. This was my first transaction with Naaptol & it's really unfortunate for me to realize that co. representative are trained to give false representations just to get the order.

                  Can i get some help on the same..
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                    M
                    message_anand
                    Feb 19, 2013
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                    Address: Hyderabad, Andhra Pradesh

                    Hi

                    I have ordered Multipurpose Tool Kit in Naaptol.
                    Order Date :[protected]
                    Order ID : 5701400
                    Product : 102 Pcs. Multipurpose Tool Kit with Powerful Drill Machine + Free Professional 31 Pcs. Screwdriver Set

                    But the items which were in the package are very low quality and few are of no use and damaged.
                    I am not at all satisfied with the product.

                    When I actually try to use them I found that product is very low quality and of no use.

                    I wrote to Naaptol customer care regarding my concern.
                    Received replay as below.
                    [protected][protected][protected][protected][protected]
                    Dear Mr.Kumar.
                    Thank you for writing to Naaptol.
                    We apologize for the inconvenience.
                    We regret to inform you the order was received by you on 03-January and now its been more than 24-48 hours (beyond warranty period of launching the complain).
                    We do understand you anguish however, we being third party and not vendors are unable to resolve the issue.

                    Kindly bear with us.
                    Thanks and Regards,
                    Deepika S.
                    CRM.
                    [protected][protected][protected][protected][protected]
                    Spent Rs.2400 for a low quality product.Regret to shop with Naaptol

                    Regards
                    Anand
                    [protected]@yahoo.com
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                      A
                      anilmaguluri
                      from Delhi, Delhi
                      Feb 19, 2013
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                      Resolved

                      Address: Bangalore, Karnataka

                      Hi,

                      I have purchased Lyra 7-inch GSM SIM Calling Tablet from NAAPTOL (online order Number : 5760984) on 1oth Jan[protected]/-). NAAPTOL has shipped the device on 12th Jan 2013 and received on 16th Jan 2013 and the device is on 6 month warranty period (http://www.naaptol.com/tablet/lyra-7-inch-gsm-sim-calling-tablet-(android--4gb-...

                      I was able to start charging the device and also able to switch on the device and use it. But when i remove the device from power connection (charger), the device is switched off. I tried couple of times, the same thing happened.

                      Then i have raised complaint on 30th Jan 2013 with the same problem, but i didnt get any support from NAAPTOL team till 4th Feb 2013. After that i have sent mail asking the status of my complaint on 4th Feb 2013, and again raised one more complaint on 5th Feb 2013. Then the NAAPTOL team has sent mail asking me send the device to their warehouse in Delhi.

                      I have sent the device on 8th Feb 2013 using DTDC corrier (E[protected] and reached the NAAPTOL Warehouse on 9th Feb 2013. I have spent around 600/- to send the device back and informed the same. I have received mail on 11th Feb 2013, saying it "will take 2-3 days s 2-3 working days for our warehouse systems to be updated with your AWB & order details. Please be rest assured once a confirmation is received from them, a complete Replacement will be initiated and will keep you updated you on the same."

                      But till today i didnt receive any information about the device and problem.

                      Please let me know how to raise complaint in Consumer Forum and get back the amount.

                      Regards,
                      Anil Kumar Maguluri
                      Aug 13, 2020
                      Complaint marked as Resolved 
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                        D
                        drrohitjain
                        from Aizawl, Mizoram
                        Feb 16, 2013
                        Resolved
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                        Resolved

                        Dear Sir/Madam,
                        I would like to bring this to your kind notice that i had made order for "New Get In Shape For Men (Slimming Vest) - Buy 1 Get 1 Free,Product code : 2286125" vide order id no. 5795331 on the 15th January 2013, and paid the amount Rs1299 + Rs 299 (Shipping charges) - Rs 400 (Voucher) through net banking. On the 19th of January, the product was delivered to me by Aramex, but when i opened the parcel and saw, i realised that unfortunately a wrong product has been shipped to me. Instead of the Get in shape for men slimming vest (priced at Rs1299) Product code : 2286125, the product that was shipped to me was Get in shape for men (the underwear type) which is priced at Rs 999, Product Code: 859675.
                        I contacted Naaptol.com customer service by email and on 21st January i got a reply by email, stating that i should courier the product back by Bluedart and it would be replaced. The item was shipped back on the very next day by me, i.e., 22nd January and according to Bluedart tracking id, it reached your warehouse on the next day, i.e., 23rd January. Ever since then , i have had a horrible experience, wherein i have called and email more than 10 times and each time i will be told that the replacement is under process and you will get the order soon. I was given a time frame of 7 - 10 days each time.
                        Even after more than 15 days, when i did not get the product delivered, i called up again on the 11th of February and i insisted on speaking to a senior/supervisor. I then got to speak to a person, who identified himself as Mr. Megh Vijay , and he told me that he was sorry for the delay and that the product would be delivered to my doorstep with 48 hrs, i.e, latest by 13th of February.
                        Today the 15th of February is getting over and there is still no news from your end.
                        Kindly look into the matter seriously on an urgent basis and help me resolve the issue as soon as possible.
                        Regards,
                        Rohit Jain
                        [protected].
                        Aug 13, 2020
                        Complaint marked as Resolved 

                        NAAPTOL — Men's Collection

                        Hiiiiii.........

                        My first shopping for cloths ......I have taken set of 5 TShirts from naaptol team & it was nice collection for me...Set of 5 Smart T-Shirts are made from cotton rich fabric which is comfortable to wear and affordable to own.
                        Naaptol products are the worst and the company is a cheat. I had bought a Boss e phone 3300 for Rs. 4300/- but after a few days, its touch screen stooped working. This was a Chinese product and after some time even the company vanished. There is no reply from their website and there is nothing like a Boss now. There is nobody even to inform from where and how the touchscreen can be replaced.
                        Buyers mudt be very very careful in buying from Naaptol as their after sale service is extremely poor, if at all it is existing.
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                          S
                          sriram63
                          from Srinagar, Jammu and Kashmir
                          Feb 14, 2013
                          Resolved
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                          Resolved

                          Naaptol is horrible. Cheats. Fraudsters. We purchased a roti maker online in prepaid online credit card mode (October). It was faulty. We sent it back by courier as per their complaint process (November 15). They asked me to send courier details. I gave it to them (Nov 23). Then they asked for courier proof. (Dec 1). They are still to send it back. Sriram
                          Aug 13, 2020
                          Complaint marked as Resolved 
                          They dont call back as per promise. They give missed calls so they dont have to even pay for a call. They have no sense of quality, delivery, They refuse to even call back, much less live up to any promise. They don't deliver. They are neither giving me my money back, nor calling back, or responding to complaints.
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                            R
                            raaju.shiv
                            from Delhi, Delhi
                            Feb 14, 2013
                            Resolved
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                            Resolved

                            Address: Tamil Nadu

                            I feel ashamed placing an order with NAAPTOL. I could never expect this kind of a service with a company of that kind.
                            I have placed an order for the product mentioned above and what the stupid, uneducated, arrogant First Flight Courier fellow gave me was a piece of crap. (a small so-called pendant with full of rust). This certainly is not the product i was asking for. There is nothing i could find inside the parcel that i had placed an order for !!!!!!
                            And i hate the logic behind paying the money and then checking the parcel for the courier person took the money and literally ran away from my house before i could open the parcel. When i opened it, i was literally shocked with the piece of crap i found inside.
                            This kind of a service from Naaptol is simply atrocious.
                            I have already filed a complaint with your customer support team (complaint number: 4176776)
                            It is entirely a different product from that i was asking for. I was asking for Elegant CZ heavy diamond jewelry and what i have received in some small chain full of rust. The product by itself is totally different and this is not even worth a penny. The company asked me to contact the nearest Blue Dart courier service and inform this so that they will come and pick the products.
                            When i called the Blue dart people as they mentioned, they replied that they do not have any service in our area and also they are asking me to come in person to their office and give the product along with airway courier charges. What nonsense is this?
                            For the mistake from the part of the NAAPTOL, why the customer need to struggle this long?
                            I want NAAPTOL to take serious steps in this issue or else they will be losing the satisfaction and business from one of their potential customers.
                            Aug 13, 2020
                            Complaint marked as Resolved 
                            yeah i too got the same issue i have registered complaint but they told me to wait 24hrs lets see what the ...is going to happen?
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                              A
                              abhi2554
                              Feb 13, 2013
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                              Address: Sitapur, Uttar Pradesh

                              Sir i am in a very big problem I have ordered a watch mobile xelectron m007 from naaptol.com they have shipped my order within 4 days but sir they have sended me a damaged product when I tried to switch on product it didn't switched on and not working sir please help me I want my money back. Which is 3748 rs. Please sir help me . Please contact me on [protected]

                              Hoping for hard and fast reaction. Thank you sir
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                                A
                                amblisivan
                                from Neyyattinkara, Kerala
                                Feb 13, 2013
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                                Address: Kerala

                                I have ordered an Ultra slim body shaping wear on 4th February. Yesterday I got the product. There is two shapewears in one pack but both are different sizes. One is over sized and another one is damaged (there is big hole in the garment). I request you to resolve the issue and let me know what to do. How can we get this replaced? Send mail query to I have ordered an Ultra slim body shaping wear on 4th February. Yesterday I got the product. There is two shape wears in one pack but both are different sizes. One is over sized and another one is damaged (there is big hole in the garment). Costumer support number is not working. Sometimes getting ring but no one attending. Sent a mail query to [protected]@naaptol.com,
                                [protected]@naaptol.com. But no response till date. How can we get this replaced? This is irresponsible and real cheating.

                                Order No. 5918072
                                Order date: 4.2.13

                                NAAPTOL — not working and damaged

                                sir i had been ordered a 16GB spy pen by online through www.naaptol.com . and i got received the device but its not working andf has been damaged .. i need my cash back or replacement of the device
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                                  sandeepmadan
                                  from Delhi, Delhi
                                  Feb 12, 2013
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                                  Address: Mumbai City, Maharashtra

                                  Despite of making several calls by me in their Mumbai branch, they are not sending correct size of my polo jersey. I got it via courier on 17th of Jan 2013 but found it large in size and thus sent back through blue dart courier on that same day as they have tie up with this company. Since that day i am being told by their online executives that i would receive my product within 5 to 7 working days but nothing happened and blue dart company has confirmed that they had already delivered my given packet to delhi branch of this company. Now, it has been more than 3 weeks and i still has not got my polo jersey or rs. 3300 which i paid them on 17th Jan. I want you to intervene in this matter, so that it can be resolved. My order no. is 5752506 and i paid 3300 rs. during getting my product on 17th Jan 2013 via aramex courier company.
                                  Despite of making several calls by me in their Mumbai branch, they are not sending correct size of my polo jersey. I got it via courier on 17th of Jan 2013 but found it large in size and thus sent back through blue dart courier on that same day as they have tie up with this company. Since that day i am being told by their online executives that i would receive my product within 5 to 7 working days but nothing happened and blue dart company has confirmed that they had already delivered my given packet to delhi branch of this company. Now, it has been more than 3 weeks and i still has not got my polo jersey or rs. 3300 which i paid them on 17th Jan. I want you to intervene in this matter, so that it can be resolved. My order no. is 5752506 and i paid 3300 rs. during getting my product on 17th Jan 2013 via aramex courier company.
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                                    Prani_Nanu
                                    from Gurgaon, Haryana
                                    Feb 11, 2013
                                    Resolved
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                                    Resolved

                                    Address: Rangareddy, Andhra Pradesh

                                    Hi there,

                                    I purchased a VOX bluetooth device from NAAPTOL online on 05-Feb-2013 and got it delivered on 08-Feb-2013 for a COD(Cash on Delivery). I paid the cash to the courier agent and took the device.

                                    After removing it from the box I have charged the device for more than 4 hours. The light on the device turn on when I connect the USB cable to the computer. However, when I remove the cable and try to turn it on, it will not turn on. We have tried with several mobiles to pair and get the message that the Pairing Failed.

                                    This is a Defective piece. I launched a complaint on NAAPTOL website on 08/Feb/2013 and received a call from NAAPTOL on 11/Feb/2013 and they say that the product has a 24 hour warranty and they cannot replace it.

                                    On the website it showed 6 months warranty when I purchased and now it is showing only 7 days warranty against manufacturing defects.

                                    Nobody in the world will buy an electronic device for a 24 hour warranty. NAAPTOL is trying to cheat me by denying the warranty of the device. Please help me as this is under warranty and I want it to be replaced with a brand new working bluetooth device.

                                    Please contact me on [protected] for any further information or assistance you need.

                                    Thanking you,
                                    Praneeth Krovi.
                                    [protected]
                                    Aug 13, 2020
                                    Complaint marked as Resolved 
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                                      MNK1309
                                      from Agra, Uttar Pradesh
                                      Feb 10, 2013
                                      Resolved
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                                      Resolved

                                      Address: Maharashtra

                                      Dear Sir

                                      Ref: order no, 5866514 for Padmini - Megapro and order no 5866515 for Karbonn A1 Plus

                                      This is with ref to above said order no, order is been placed on 27th Jan 2012 and subsequently payment is been made through credit card.
                                      based on the delivery with in 7-10 days.
                                      But it is very surprise to see both my orders have been cancelled and processed for refundung the payment without any pre notice.

                                      Here my concern is, if Naptol is not able to deliver a product , why the order is being booked...and processing the payment refund after 10-12 days..

                                      Herewith I claim some penalty from this company and same to to be paid to any chartable trust for social service.

                                      Regards
                                      Manjunath
                                      [protected]
                                      Aug 13, 2020
                                      Complaint marked as Resolved 
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                                        tojitendergoel
                                        from Mumbai, Maharashtra
                                        Feb 5, 2013
                                        Resolved
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                                        Resolved

                                        Address: New Delhi, Delhi

                                        Hi

                                        I ordered three shirts and 1 saree on 26.01.2013, today I have received all products.

                                        Shirts are ok but there is difference in color & quality of saree I ordered & one I received. I have ordered saree (color-purple with black) but I have received saree (color- black with purple) and sparkles pasted on saree seems to be off lower quality as they are getting removed from saree already.

                                        Therefore, I requested Naaptol to arrange for return delivery of saree.

                                        I received reply from Naaptol which I am quoting below:-

                                        "Dear Mr. Gupta,

                                        Thank you for writing to Naaptol.

                                        We apologize for the inconvenience and distress created by us.

                                        We regret to inform you the order was received to you which is same product.

                                        We request you to kindly bear with us."

                                        I did not under stand what they were trying to say, therefore I write them to explain what they are trying to say. Since that I have not received any feed back from company.

                                        I am purchasing online products from ages now but I have not faced this type of problem before this is the first time I facing this type problem on my online purchasing.

                                        Regards
                                        Jitender Goel
                                        Aug 13, 2020
                                        Complaint marked as Resolved 
                                        I forgot to mention my order no, my order no is 5860781.
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