Naaptol Online Shopping Complaints & Reviews

We had ordered a mini sewing machine from naaptol.com on October 30 2012. It was received on 5th November 2012 (Order no 5287304. It costs rs 1799 and shipping charges extra while receiving twice and returning it again to thee company). As soon as I opened thee package I found theat thee machine was damaged. It was returned to thee company on thee given address but unfortunately thee package was never delivered on thee company's address...

Hi I am Pardeep Kumar i ordered the New 1.2 GHz VOX Tablet from Naaptol.com on Holi Festival 28 March 2013 and got the delivery on 2 April 2013. I have found that the Tablet delivered to me is defective and And Touchscreen Cracked and I plug Charge than On Tablet .

Order Number. 6209158
Placed on Date: 28 March 2013

Product Information:

Product Name: New 1.2 GHz VOX Tablet
Quantity:...

I have placed on order (Order Number[protected] for Whirlpool washing machine at Naaptol on 25 Apr 2013. According to their site, delivery takes 7-10 working days. It has been 17 days (14 working days) now and no delivery. I have raised several complaints by calling Naaptol customer care but I get no response. They seem to just file a complaint and forget about it. I need the delivery of the product immediately....

Dear all,

I have purchased home theatre from naaptol , for which USB not working AND speakers giving noise. First day itself i have a made a call to return the product. Order no.6371514

They have raised complaint , still now they are not providing any address details to return the product. Every time i call, they are telling , that it will take 48 hours.
Dear friends ,

Don't purchase...

I have cancelled an order no.6407817. As per naaptol customer care, amount of Rs. 6798/- has been refunded back to my credit card account on 03/05/2013 at 2.10 PM. Reference number was given to me - MSTD-[protected].
Complaint id for the same is 4504813 by Mani.

As per credit card bank, the amount is STILL not yet credited/refunded from Naaptol. I have been continuously chasing/requesting naaptol team to provide me a...

We have purchased a JSB HydroSana Detox Machine Massager.Since many days we have been calling this company but they are not giving our money back.They are harassing us and they are saying that they will not return our Rs. 6600/- back.They are not giving correct guideline & answer.Our order no. 6322234 & complain no.4446865 dtd.1/5/13.So kindly take strict action against them[naaptol] as early as possible....

Hello
I bought a product from Naaptol.com which is a "Branded LED cinema projector" with warranty of 6 months,on 15 April 2013 for Rs 7000/- . It worked fine for only one day and then it displayed nothing.I made a complaint for replacing that item,and i sent it back on 19th April. they received the order by 25th April,but till now (3rd May) they have not replaced my product. I have made complaints a lot of time,but they...

Naaptol order no: 6216697 & complain No-4364734. They not given my refund & 2nd time sent me defective mobile. I pay 3700rs ( With shipping charges) + 300Rs second time shipping charge pay so i extra pay 300rs. Naaptol not given me refund or Not given me Healthy Product after 30days sent me defective piece.

So i want my 4000/-Rs....

I am placed my order No: 6239048 dated 01.04.2013 for All Season Portable Rechargeable Fan with Powerful LED Light, but till date i am not received my Product. Naaptol teams are making contiguously excuse of 48 hours/7-10 working days to reach my order from the day first but the day does not come. Contact No:[protected]...

company name is naaptol. I ordered bajaj dx12 iron on 4rd of April 2013 and on 13th April 2013 i got the product but it was damaged. i submit the complaint for free replacement of bajaj dx12 iron.When I call the customer care they gave me foul reasons please register my complaint. and take a action against company.
customer name- Yatin S Ganpule
order no.- 6255032
product name- bajaj dx12 iron.
prize of product-...

Hi,

Its regarding dissatisfaction of the product ( Branded Advanced LED Cinema Projector with Remote ) and seeking money back (Refund).
As discussed with Naaptol company representative through customer care .


I had booked a "Branded Advanced LED Cinema Projector with Remote" on 17-Apr-2013 from Naaptol online shopping ( Ref. Order # 6322004).

(The value of the product...

Dear Team,

I had ordered for Xolo Q800 mobile set on[protected] vide order no 6316092 at 1530 hours. I had come to my home at Patna and am posted in Silchar Assam. On home coming , I had placed the order (payment already done on[protected] and given address for delivery of Patna,only on the assurance that the product will be delivered in next 5-7 working days (as per Naaptol website at the time of booking).

On...

hello sir i am hyder ali a shaikh from Hubli Dist:Dharwad State: Karnataka and i order Zync Z909 Plus Tablet with Carry Pouch, Earphones, 2-Level Screen Protector and Big Flix Movie Subscription on 08/03/2013 and they are dispatch the product on 19/03/2013 but the problem is the product is came damage and i called to Naaptol.com and i said the problem and they will said me please courier that product to our ware house the address is naaptol...

ON 5TH APRIL I ORDERED (ORDER NO. 6261222) A SONY CYBER SHORT MODEL W730 WORTH RS 7099 . BUT WHEN I OPENED THE PARCEL AFTER PAYING THE AMOUNT I FOUND THAT TO ME SONY CYBER SHORT MODEL NO W710 WOTH RS 6099 WAS DELEVERED . WHEN I COMPLIAN TO COSTUMER CARE THEY HAVE SHIFTED THE BURDEN ON ME TO RETURN THE SAME AT MY RISK AND THEIR TERMS AND CONDITIONS. THE DOCUMENT WHICH WERE SENT DOESN'T HAVE THE SEAL OF NAAPTOL ALSO. NOW I HAVE NO...

Sir,
I ordered on line Naaptol Roti maker.They delivered damaged,broken pieces on 6th Aprl 2013.I infromed same time to the ustomer care ([protected]).They said will replace soon.
Sir I am everyday calling.But this company i came to know that a No.1 fraud company.
Sir pls contact this company get my money (Rs.1600) early as possible.
My order nr.6252206.
My tel. nr.[protected] Gurgoan.
Thanks with rgdsbr...

On 5th of april I ordered one sony cyber short camara DSC-W730 costing Rs(7099) with naaptol online shoping, with order No.6261222 on cash on delivery basis . but to my surprise when i opened the box i found that sony cyber short DSc-W710 (seriel no5202774) costing (6099) was delivered that also with voucher with no naaptol stamp or authentic document. when italked to naaptol they are telling the product they have sent is sony 730...

I have booked a rice cooker model no -bajaj platini PX 121 RC SS on 11th Feb 2013 and my order no is 5958660 (for price 2271.00 Rs). And got one damaged product after on 18th Feb 2013. I have sent it back for replacement on 19th Feb 2013. The complaint number for this is 4201606. Its been 2 month I am waiting for the product. After returning the product they told me it will take 7-10 working days to replace the product. Whenever I am calling...

Product Code: 12137986 pepe black jeans straight fit is not original they shipped me the duplicate jeans at the cost of original this is cheap duplicate copy of originals naptol is making fool of innocent customer my order no. Is 6244728 through which I received this duplicate jeans through naptol. Naptol should edit their page which says naptol sells only 100% original products with this that naptol only sells 100% duplicate products. 100%...

Myself kumar rohit, i ordered a watch cum mobile phone from Naaptol online shoping, when i was ordered the phone that company assured me if i am not satisfied with the product they will return my whole money back to me, by this commitment given to me from naaptol i ordered the product, when they deleivered the product to me they again assured me about money back in two or three days if i am not satisfied with the product,after receiving...

my name , MAHESH. M. UDASI
i parches maxtouuch 2g sim calling 7inch tablet from naaptol online shopping to cod option tabtet is not working battery is not working touch is not working my order id 5887766 and complaint number 4331035







my mobile n [protected]...