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Naaptol Online Shopping Complaints & Reviews

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Last updated Feb 19, 2024
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Naaptol Online Shopping Website

Naaptol Online Shopping Head Office Address

Number 11, Conopus, Kabra Galaxy Star-I CHS, Brahmand, Azad Nagar
Thane
Thane District
Maharashtra
India
400607

Naaptol Online Shopping reviews & complaints page 75

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A
ankurnaaptol
from Kandla, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

OLD USED ITEM SENT in replacement

Address:Maharashtra
Website:www.naaptol.com

I buy LED projector from naaptol.com 1st naaptop ship me product but the product is defective and problem in that. so that I resent it to naaptop for replacement but after 20 days I receive that product but they send me OLD-USED product. and my problem is not solved. In Replacement they have to send me NEW product but they send me OLD USED product And even child can prove that they send me OLD USED product. already I given 1 month time to...
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M
meter2010
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

online shopping payment

Address:Gujarat

I have ordered sony xperia L (white) from naaptol merchant online shopping on 23rd june 2013 though my axis bank credit card on EMI basis & my product order no. is 6660905,but on 6th july I saw on track order that dispatch order is cancelled without notice & call. Till date (08th August 2013) I have not received my refunded amount.

Many times i request to naaptol team regarding refund but they told me like your amount...
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A
alfan
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

took a week, did not deliver my product, now they wont refund

Address:Number 11, Conopus, Kabra Galaxy Star-I CHS, Brahmand, Azad Nagar, Thane West- 400 607., Andhra Pradesh
Website:www.naaptol.com

I placed an order for a motherboard Gigabyte GA-G41M-Combo (rev. 1.3) Motherboard from naaptol on wednesday 10 Jul 2013 (order no: 6746248). Ever since, my order has been in 'order verified' till yesterday. From 12th July, i started calling them everyday asking why isn't it getting shipped. Note that even after ordering they hadn't sent me a mail or given me a call. I could check the status from naaptol site after logging...
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V
venki308
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

NOT WORKING- THEY ARE CHEATING

Address:Number 11, Conopus, Kabra Galaxy Star-I CHS, Brahmand, Azad Nagar, Thane West- 400 607., Bangalore, Karnataka
Website:www.naaptol.com

Sir,

I purchased LED CINEMA PROJECT from NAAPTOL on seeing the advertisement in VIJAYA KARNATAKA NEWSPAPER. It is made in china. I ordered on 30th May 2013 and was delivered on 7th June 2013. it worked only first day. the next day onwards it was not working I made a complaint to their office and they promised within 48 hours they would resolve the issue. But until today it is not resolved I got angry and gave a call again today...
+1 photos
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Address:Pune, Maharashtra

I order an AIR SOFA CUM BED through mobile. I got delivery on 3 July 2013 .As soon as i got the product i did all the test to verify its durability obviously i filled it with air. And when it got confirmed i got a defective piece,i immediately called the customer care and lodged complaint regarding
defective piece. They assure me that day i'll get a replacement as soon as possible. Anyway product is in 7 day warranty.So the...
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M
marlowe101
from Gurgaon, Haryana
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Money not refunded

Address:West Delhi, Delhi

Product Name: Seagate Expansion External 3TB 3.5 inch USB 3.0 Drive STAY3000302
Order Id: 5575488
Product Price:10,329
Date: 12th december, 2012.

Its been over six months and there is not a single sign of that money in my bank. I have inquired about this issue from the bank officials and they said that there was no such refunding from naaptol.com. I have all my bank statements with me.

I...
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S
shri410
from Nashik, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

faulty product and worst customer service

Address:Number 11, Conopus, Kabra Galaxy Star-I CHS, Brahmand, Azad Nagar, Thane West- 400 607., Ahmednagar, Maharashtra
Website:www.naaptol.com/

I have ordered your So called Branded Advanced LED Cinema Projector with Remote Order No. 6552153 dt. 31.05.2013 and received on 07.06.2013. It was hardly run for one day and now its not working with fifteen days. I have seen lot of complaints against NAAPTOL products.. Pl do the needful.i will be thankful to the authority. it is the matter of the hard working earned money....
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M
mujtaba0440
from Hyderabad, Telangana
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not returning still

Address:Hyderabad, Andhra Pradesh

Dear sir/mam i buy a wespro s714 tab from naaptol.com i used it only for 2 months and it is damaged like its power button,
and some software problems i gave it to service centre for warranty for repairing. they return my tab after
two months and now it is again some problem like no power on of the tab no charging issue but if directly plug
in the charger it is worked but how i can used it outside so i give it to the...
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T
taryn.miller
from Mumbai, Maharashtra
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DELIVERING WRONG PRODUCT

Address:Pune, Maharashtra

Hi,

i just received wrong order and when i asked them to change it they are denying , and am here in india only for 02 more weeks. i would like to swopped as soon as possible as i have to leave for my country in next 10 days and i have paid for the item,

ORDER NO:- 6603837
it was meant to be a Medium Hoodies for man
COLOUR:- Fuchia
instead of that they delivered me mens grey t shirt.br...
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S
shakti3791
from Rajkot, Gujarat
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POOR & WORST QUALITY OF PRODUCT

Address:Rajkot, Gujarat

Dear Sir,
We have ordered for dinner set for the Rs.2400/- from naaptol.com and that time confirmed the quality of product. but at the time of delivery his person cant given for check he has taken his money and went away immediately. after we have checked the product all the product are too poor quality and worst product with jhunk found. we have decide to complaint for this but no contact number or name & address found its invoice....
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R
Raj_7
from Pilibhit, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Fake products

Website:naaptol.com

Hi,

I ordered Lacoste polo t shirt from naaptol.com and the product delivered is absolutely fake and of very poor quality. I have been totally ripped off by naaptol.com

My order no . 6601749

I will never buy anything from naaptol.com again and advise everyone to stay away from this website....
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P
parimalmyst
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Defective Tab Battery

Address:Jharkhand

Order i.d[protected]

Yesterday.. I got my tablet BSNL Penta IS801C from Naaptol. The problem is, after charging few hours, tab shows 100% charge but then after i remove the charger it gets switched off . On turning it on tab shows only 10% charge and then in few seconds it fully drains out. For the first time i ordered something from naaptol and here's the outcome. What shall i do now.. I want my money back or replace...
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J
jugaldoanything
from Jaipur, Rajasthan
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Deficiency in product

Address:Jaipur, Rajasthan

6th months before i have buy a laptop beg from naaptol. i receive that beg withing 5 day and the payment method was cash on delivery. When i opened that beg then i found the beg was defected. i have made complain to the naaptol. the replay come soon... according to the mail.. the Currier man again come to my home and pick the defected beg within 3 days but no one came at my home within 7 days so i have made many call to them and search the...
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D
DipankarB
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Received defective product

Address:Tinsukia, Assam

I ordered for a speaker system id no. 6372666 in naaptol, but when i received The order, The slots for The input/output jacks were missing. so i contacted customer service. They gave me Their warehouse address and i couriered The item Through DTDC, CN No-K63261458. I again contacted The naaptol customer service and was informed That They received The item on 10Th of may, 2013. Now its almost a monTh, but The item hasn't been replaced...
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A
arupbiswas
from Mumbai, Maharashtra
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No-Delivery

Address:South 24 Parganas, West Bengal

NAAPTOL.COM is FRAUD, CHEAT...BIG FRAUD... I have ordered on 9th May and then onward I call each day but it's not solved. Kind request DON'T buy anything from this HORRIBLE NAAPTOL.COM

Order Id: 6446006
they took my money but did not deliver anything. However the status of the delivery is showing delivered on their site. I will go to consumer court but wanted my friends to be aware about FRAUD NAAPTOL.COM.....
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L
lallababu
from Chennai, Tamil Nadu
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change in order

Address:Palamu, Jharkhand

I have ordered carry me bladeless fan from naaptol.com order no.[protected]. My order was changed to some cheap chinese bladeless fan.
They never responded to complaint
Advice to other customer of naaptol:---- never ever buy goods from naaptol.com. They will never listen to your complaint after delivery of product...
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N
nishanthpinto
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Payback points not reversed after order cancellation

Website:www.naaptol.com

On 5th May 2013 I placed an order[protected] for buying "Samsung ECS-K1E1BEGINU Galaxy Note Vehicle DOCK". In the process I opted for "Credit Card" as my payment mode and "Payback points" for discount. Web Page took me to payback authorization page. Once I cleared my payback points authorization the page reverted back to Naaptol website and the payment mode was withdrawn from Credit Card to Cash on Delivery which...
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N
neerajrai111
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Naaptol selling Defective Products

Address:East Delhi, Delhi

Dear sir,

I had purchased a Sony dvp 320 From Naptool.com. My order no is 6402530.

As per conversation with Naptool customer support officer i sent the defective DVD player To
Naaptol service warehouse. B – 1205 New Ashok Nagar Opposite – Metro Station New Delhi -110096y DTDC courier number
Z89946303 and mentioned the A/C number - 113260 at 05/05/2013. Naptool offecer had told me that...
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J
jayamurli1954
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Inefficient Service

Address:Thane, Maharashtra

Order Number. :6277999
Placed on :Date:09 Apr 2013
User Email ID :[protected]@hotmail.com
Order Status :Order Delivered
Shipping Address :Muralidhar Rao, R-91, 3rd Floor, 3rd Main Road, Annanagar,Near VLCC,CHENNAI - 600040 (TAMIL NADU)
Mob :[protected] Ph :[protected]
Product...
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A
Anuroop169
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

FRAUDULENCE-sending defective products

Address:Thiruvananthapuram, Kerala

I am Anuroop Dominic George,made an online purchase of BSNL tablet from NAAPTOL on 28th of February 2013 and it came to my office via BLUE DART on 03/03/2013.Came to know that it was a defective one as soon I opened the box,so approached BLUE DART and they asked me to ring NAAPTOL.Got a response from them saying that i need to send back the product ,so that they can send a replaced one.So,I send the product back to them on 07th march 2013,and...
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