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Naaptol Online Shopping Complaints & Reviews

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Last updated Jul 3, 2024
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Naaptol Online Shopping reviews & complaints page 81

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C
chennaistar
from Chennai, Tamil Nadu
Dec 24, 2012
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sofa cum bed defective

Address: Kanchipuram, Tamil Nadu

I bought sofa cum bed from times of india news paper, add given by naaptol.com.. it was defective , no replacement yet.. even they have advertise 100% replacement guarentee.. but till now I dint get proper responds form them.. I have spent 4000+200 inr......
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sudhir_2012
from Chandigarh, Chandigarh
Dec 21, 2012
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reg money back guarantee product

Address: Pune, Maharashtra

Dear Sir
As per news paper advertisement ,we confirm regarding order of sofa cum bed and also we ask that if we are not like the product we will get moneyback garrantly .then online sales man told me that you will get money back.
After receiving product we call customer care that we are not like the product so kindly arrange money back and also confirm the procedure to get money back. then online customer...
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rithveek
from Mumbai, Maharashtra
Dec 21, 2012
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NAAPTOL not making the complete refund

Address: Bhilwara, Rajasthan

My order no is 5410712 which i purchased SIPL POWER SAVER from naaptol.com,due to some defect i returned it and demanded the complete refund with courier charges as u can see from my mail request to the naaptol team... they agreed...I paid attention towards each of their points including one in which you are compelled to gave back your product via BLUEDAERT ONLY (MOST EXPENSIVE COURIER SERVICE),but than also i managed it to gave them their...
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akshay sonawani
from Mumbai, Maharashtra
Dec 20, 2012
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Reg.refund of my amount

Address: Maharashtra

DEAR SIR/MAM,

I ORDERED FUJIFILM FINEPIX AX-500 CAMERA COBO of Rs.4,799/-AS ON 30 NOV.2012...I had canceled this order after 30 mnuets with same day...This oreder cancel from your end also..

I call your custmer care as on 03/12/2012 inquir about my refund amount..Your custmer care execuives says that your amt of 4,799/- had been refunded as on 01/12/2012 transation ID [protected]..i enqired this transation...
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prahlad_sharma
from Mumbai, Maharashtra
Dec 15, 2012
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Bakwas items sold by Naaptol

Address: Gurdaspur, Punjab

I have purchase folding wardrobe from naaptol. but the items are very poor quality and damaged and when i approached to the naaptol. they do not return the items under any condition. please all customer are heartly requested to do not buy any items from naaptol...
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bijuprasadm
Dec 7, 2012
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Refund not received for faulty Vox mini refrigerator

Address: Bangalore, Karnataka

Hi, this is Bijuprasad. I have ordered a Vox protable mini fridge from Naaptol on November for Rs 3000/-. Order No: 5150082 dt 11/10/2012. I had paid Rs 3298/- including delivery charges. The product which was delivered on 15/11/12 by Aramax courier and the product was not at all working. With in half an hour of delivery I lodged a complaint wth Naaptol customer service, complaint no: 3678935 dt 15/11/2012.
From there onward customer...
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anilawasthi
Dec 7, 2012
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Not received any refund

Address: Gautam Buddha Nagar, Uttar Pradesh

Hi sir,

i purchase a new zync tablet from naaptol on dated 23-oct-2012.
when i recv tablet its defected or not in working order, i called to custmer care and cce ask me to go local shop. next day i return this product to Naaptol. affter a week i called again to CCE and he asking for replace this one in a week. but i am not recv. when i am out of city then i recv a call for pic my tablel but it is not possibal i requsted...
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s nawaz khan
from Muluppilagadu, Kerala
Dec 4, 2012
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used mobile sent

Address: Uttar Pradesh

dear sir/madam
my self Shahnawaz khan maine Naaptol online shopping portal se 17/05/2012 ko ek sony ericsson vivaz mobile khareeda tha bt jab mobile courier se mere pas aaya to wo purana mobile tha. order COD basis tha to mobile lene se pahle mujhe deliviry boy ko 10289/= rupees dene the. so pay karne k bad jab maine phone dekha to wo used mobile tha us mobile k saath bheji gayi assessaries bhi non branded or kharaab...
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shyamolgwl
from Dabra, Madhya Pradesh
Dec 4, 2012
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Refund of money

Address: Gwalior, Madhya Pradesh

I ordered a Nokia mobile phone in Naaptol.com on 9th November 2012 worth Rs.2111 order id:5369671 . The order was cancelled due to shortage of stock. They were supposed to return the complete amount . But the amount has not been refunded till the complaint has been registered here. On calling naaptol.com everytime they are telling to wait for two days every time I call. I am not getting proper response from Naaptol.com. According to them...
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Muhammed Ruhaan
from Hyderabad, Telangana
Dec 4, 2012
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NAAPTOL SEND MY INVOICE

Address: Hyderabad, Andhra Pradesh

Hello, the complaint is about the lack of after sales service from NAAPTOL.COM.. i ordered 2 BSNL PENTA WS702C on 15/11/12.... order no 5409646.... as naaptol promise to deliver within 6-7 working days which is a big joke.....i got on 26/11/12....after doin many calls, requesting a lot to naaptol for the quick delivery...etc... finally after many efforts they delivered the product after 11 days...now the best thing these people did were sending...
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bhardwaj.trivedi
from Mumbai, Maharashtra
Nov 28, 2012
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Very bad quality (Useless product)

Address: Jamnagar, Gujarat

I had purchased LED Cinema Projector from Naaptol online shopping (Ref. Order # 5208725).
When I booked order in Naaptol's ad shown LED cinema Projector but I received LED mini projector.
It's picture resolution is very bed. We could not see movie also. Also it could not connect to PC, When I ordered this Item that time Naaptol's sales representative already confirmed that it could be connect to PC.
Now...
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ashurathi
from Ahmedabad, Gujarat
Nov 26, 2012
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Refund not processed for damaged good

Address: Gujarat

After having received a damaged HCL Tab ME U1 from Naaptol.com on the 1st of Nov, I spoke to the naaptol.com customer service centre which said they will refund the amount in full when I send them back the tablet. I have sent the tablet back on the 2nd of Nov and since then I have called them atleast 13-14 times and spoken to so many people all of whom say that the refund is under process and will take some time. Many have committed that...
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A
ajju.ajit
from Noida, Uttar Pradesh
Nov 24, 2012
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Product not dispatched

Dear Sir/Mam

I placed order on Naptol on Nov 06, 2012 and it was told to me that product has been delivered back to Naptol office because of address problem (Pretty funny as after 2 days on same address Bluedart courier deliver other product).
After that I requested the team to re-dispatch the product via Blue dart and same was assured to me that it will be re-delivered. Customer care interaction & development on...
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manojqackumar
Nov 24, 2012
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received junk and duplicate product (Jewellery)

Address: Bangalore, Karnataka

Hi

I Purchased "Fascinating Gold Plated Jewellery Collection" for which i paid 1999/-, Initially i thought it to be a good and attractive product looking at the pictures at naaptol. After receiving the product i was completely upset even my wife. This item is so worst that you cant gift it to anyone, you will feel shame. On the same day i received this item i put it in olx.in to dispose for 999/-, three people came...
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Address: Bangalore, Karnataka

I purchased "Fascinating Gold Plated Jewellery Collection" from Naaptol.com. please see below the product.
http://www.naaptol.com/artificial-jewellery/fascinating-gold-plated-jewellery-co...

After i received this product i was completely upset even my wife. I would never have accepted this free of cost.
The price they are quoting is 1,999 which is 80% off (mrp 9,999). Anyone...
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Pverma258
from Baghdogra, West Bengal
Nov 23, 2012
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Defect in material

Address: South West Delhi, Delhi

Hi

I have purchased the Xelectron(Guru) 7 inich tablet from Naaptol.After running Two days its not booting and giving the error: "Factory Data Restoring". I tried contacting naaptol customer care over the phone but no success . After that I had contacting Xelectron for the repairement, they askibg for the doftware charges and want to deposit Rs 600 in their account for software. this is complete cheating with us...
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pankaj9633
from New Delhi, Delhi
Nov 23, 2012
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fake

Address: East Delhi, Delhi

hi ,

naaptol.com provides all fake products to the users.
the picture shows something else on their website and they deliver something else to the user.

please dont buy the products from naaptol.com

the are fake people.

Thank you...
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AMITBOSE26
from Mumbai, Maharashtra
Nov 18, 2012
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DELIVERED WRONG ITEM

Address: North 24 Parganas, West Bengal

MYSELF PURCHASED THROUGH ONLINE (Order no: 4722999) , DRILL MACHINE WITH KIT FROM NAAPTOL, BUT DELIVERED HAIR DRIER BY MISTAKE, (COMPLAINT NO: 3532030).
LATER ON NAAPTOL REPLIED TO RETURN THAT WRONG ITEM TO THEIR NOMINATED COURIER WHICH WAS 40 KM FAR FROM MY HOME , AND WHICH WAS NOT POSSIBLE FOR MY FATHER AGE OF 86 YRS OLD OR FOR MYSELF (STAYING AT MUMBAI) TO RETURN THAT ITEM AT THEIR COURIER.
WE INFORMED OUR PROBLEM TO NAAPTOL...
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bimalchander
from Bathinda, Punjab
Nov 16, 2012
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Defective induction cooker supplied --- m/s naaptol not responding

Address: Maharashtra

RESPECTED SIR
I COPY THE EMAILS SENT TO NAAPTOL.COM INCONNECTION WITH DEFECTIVE INDUCTION COOKER
PURCHASED BY ME ONLINE.I MADE FULL PAYMENT.THE CO SENT ME DEFECTIVE COOKER
I RETURND BY COURIER TILL NOW NO RESPONSE FROM THE SAID COMPANY/CHEATER

WITH KIND REGARDS
BIMALCHANDER/VICTIM
[protected]
Subject: Fw: my order no 4120678 defective energy efficient induction cooker retd back-20.07.12...
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pkumar_000
from Noida, Uttar Pradesh
Nov 8, 2012
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wrong material delivery

Address: Solan, Himachal Pradesh

Dear sir
My name is praveen kumar from himachal pradesh distt. solon
my contect no is [protected].

Sir at 7th of October 2012 i ordered a mini laptop from Naaptol online shopping on 6230 Rs COD basis .My order no is 5116288, at 18 Oct. 2012 i received a parcel through Indian post after payment, sir when i opened the parcel there is no laptop found inside the parcel i found some rough old magazine . then i...
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