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Naaptol Online Shopping Complaints & Reviews

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Last updated Feb 19, 2024
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Naaptol Online Shopping reviews & complaints page 78

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D
drsandeep19
from Mangalore, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

xelectron w007 tablet display problem

Address:Udupi, Karnataka

sir i bought xelectron w007 gsm sim calling tablet with order number 4533593 and cash on delivery with one year warranty on aug 06 2012.now there is display problem,one purple line is coming in display which is increasing day by day in lower half of the tablet.when i contacted naaptol customer care i didnt get proper response and they repeatedly cut the phone after hearing the complaint.atlast someone in cust care gave xelectron cus care...
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narendratomar
from Mumbai, Maharashtra
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Regarding to damaged product

Address:Bijnor, Uttar Pradesh

Respected Sir/Madam,
I have purchased online Folding Cupboard (Wardrobe) - Stylish & Space Saving + Free Shoe Rack the order no is
6037679 but the product is not good and damaged also. I have complaint about the same to naaptol for replace the damaged product or money back but the are not taking care for my complaint.
Kindly help me about the same the company name and contact information are as below.
br...
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K
kumarraj_singh
from Bhopal, Madhya Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

non-refund

Address:Bhopal, Madhya Pradesh

I purchased "Lyra 7-inch GSM SIM Calling Tablet (Android, 4GB Memory, 3G Support & Wi-Fi)" from Naptol.com vide order ID: 5816624 Dt.[protected]. I received a used and defective item and complained (complaint no. 4081642 dt. 23/01/2013 & complaint no. 4091033 dt. 25/01/2013). I was asked to send it back for replacement and the same was done thru Blue Dard Courier docket no. [protected] dt. 25/01/2013. I was shocked to receive...
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L
lourthuraj
from Pathankot, Punjab
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

NOT SUPPORTING USB DEVICE

Address:Erode, Tamil Nadu

Dear Sir , I am louthu raj, i had purchased an LED MINI PROJECTOR with tripod stand, on[protected]. i had filed complaints for past three weeks, but i have received no satisfactory responsible answer from the concern department . That the customer representatives were saying our responsible department will contact you within 48 hours. but i awaited for three weeks , but there is no response . will it resolved...
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A
Arupratan Saha
from Kolkata, West Bengal
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AMAZING SPY VIDEO RECORDING CAMERA

Address:Cooch Behar, West Bengal

I HAVE RECEIVED FROM NAAPTOL SPY PEN OF Rs 2798.00 ON RECEIVED 09/03/2013 AT EVENING BY FIRST FLIGHT( DELIVERI ON CASH ),, BUT THIS PRODUCT IS DEFECTED WHEN OPEN IT.NAAPTOL COMPANI IS CHEATED WITH ME.WHAT SHALL I DO?MY MONEY IS LOST AT THAT TIME.PLEASE SOLVE.MY MOBILE NO [protected]( IN W.B.) MY ORDER NO-6079196 NAAPTOL....
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V
vktiwari222
from Haldwani, Uttarakhand
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Cheated by sending repaired product

Address:Howrah, West Bengal

Sir,
I had ordered a product from Naaptol.com on 06 Feb 2013 and my order No. was 5931287 (Micromax mobile A30) and then it was shipped vide AWB no. [protected] through Bluedart Courier. I received the product by paying 3820/- Rs. Cash On Delivery on 12 feb 2013 and eagerly i opened the packet and started the mobile but i found there was a problem in the touch screen as the touch screen of left side of the mobile was not working...
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S
SachinSM
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Order cancellation without notification

Hi,

I ordered a Nikon Digital SLR camera on the Naaptol.com website on 23rd Feb 2013 as a gift to someone. The payment of Rs.32022 (including delivery charges) was made using a credit card. They mentioned that it will take 7-10 working days for delivery.

The payment was made & credited to their account in next 3-4 days. All of sudden, today I got an information that the order is cancelled and the amount will...
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A
abhishekranjan
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Tortuous Service from Naaptol (Order # 5735730)

Address:Bihar

I ordered for a "Padmini 3 Burner Glass Top - CS-3GT" (Order No. 5735730). Yes I recieved the order but the product was completely damaged and hence, I called the customer care to know the due process to return the damaged product. Post calling them and understanding the process fully, I returned the damaged product via Blue Dart Courier (AWB No.- [protected]) which was delivered on the 22nd Jan. Post delivery confirmation from...
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V
vinaykumarpc
from Mahbubabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Problem in ordered Car stereo product

Address:Bangalore, Karnataka

Dear sir,

I am Vinay , i ordered "Car stereo with FM,MP3,USB, SD Card Support" on 27/02/2013. I got this 'order No - 6049376' on 2/3/2013.But when i see the product some difference i saw in that box what i see on your website when i am booking. Today we took this to garage for putting connection to our car.We connected as instruction label on stereo set green/green black to Right Speaker,...
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H
honiekareer
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Manufacturing Defect

Address:South Delhi, Delhi

I bought 1 Sony Xperia Tipo from Naaptol.com in December. Initially i was using vodafone Sim card in it but within a month i tried to put another gsm Sim card in it and it wasn't working. I went to the Sony Service centre they said that there is a problem in the motherboard of this phone and they fix it but it took them over a month to fix this issue and then when i got this phone there was a problem with its charging. Its not getting...
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kamal kishore garg
from Mohali, Punjab
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

different from item ordered

Address:Jaipur, Rajasthan

i ordered Alano blue denim on naaptol online shoping website on 20.02.2013. When I get order and open it is completely different denim from I seen on website it only has the alano tag and denim jeans is local not origional....
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P
pancham1305
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

my order not come

Address:Faridabad, Haryana

my name is mayank please check my name my order is branded watch cum mobile phone my order is not coming from 3 days...
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B
BKV01
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Wrong Delivery Product ( 5925537 Order No. )

Address:Thane, Maharashtra

Dear Sir, My self Bijay Kumar Verma, I am online shopping customer. M/s Naaptol Online Shopping Pvt. Ltd on dt. 06.02.2013 product Name Elegant CZ Diamond Heavy Jewellery, Order No. 5925537 and total amount paid through COD ( Product Value 1099/- & Shipping Charge 99/- Total Amount Paid 1198/- ( One Thousand One Hundred Ninety Eight Only )

This Product received on dt. 11.02.2013 on my home address through Blue Dart couriers....
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K
kameswari14j
from Hyderabad, Telangana
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not working

Address:Rangareddy, Andhra Pradesh

sir i purchesed potable and received sewing machine date 28th january 2013 on v p p machine not working waranty card there but service center address custmer care address not given what is this sir Pl send any person for reaper r service center address
tanking u sir
kameswari ch...
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Neeraj Awasthy
from Delhi, Delhi
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wrong product delivery

Address:Delhi

i have purchased a tablet named zinc model Z930 jelly i bean processor, but naaptol supplied me ice cream sandwitch processor. icomplained and they told me to send back. i sent bak the new piese but after 14 approx. 14 days they deliver the same piece with scratches on the screen then i made another complaint to naaptol they said ok we are sorry you send it back to us we will deliever new and corrected piece . today i received the parcel...
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K
kathansakomar
from Pune, Maharashtra
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Defective material received

Address:Khordha, Odisha

On 16.02.2013, Saturday, I was received the Material with defective condition. Display not coming in the screen. Already I was raised the complaint thru over phone and mail. (Complaint No: 4190001).

Product : Mitashi TFD-7608.V04 7 inch Portable Player with TV Tuner
Oredr No : 5943822
Order Date : 08 Feb 2013
Delivered on : 16 Feb 2013
Returned on : 18 Feb 2013
Complaint No: 4190009br...
+1 photos
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P
psk-1971
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Defective product replacement

Address:Chennai, Tamil Nadu

Dear sir,
I am senthil kumar I was purchased BSNL penta 802c 2G calling tablet through online purchasing from Naaptol.com the order No:5792115. booked on 15.01.2013 this product deliverd on:18.01.2013 which the delivered product Sim slot problem then I complained through phone and mail also in costomer care they said we will get back and replaced the same product then I send through courier (Blue Dart ) on 22.01.2013 still date I...
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A
abhi1608
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product not working

Address:East Singhbhum, Jharkhand

I have purchased Zync calling 2g tablet which i received with broken screen.After a lot of trouble i received the same product with new screen,despite being promised that i will receive a new product.Now the same product is useless as it doesn't detect SIM card.I don't know Wat to do with the product....
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Deepakjainid
from New Delhi, Delhi
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False representation by co.

Address:South Delhi, Delhi

I ordered a "Callmate tablet case for Samsung Galaxy Tab 2" from Naaptol vide order no. 5971143 only after confirming from co. representative that it shall be fit for Aakash Ubislate tablet 7C+. I relied on information provided by the representative & ordered the product. On receipt of the same it came to notice that my aakash tablet is not fitting into it. I sent repeated reminders to the co. for providing me with alternate...
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message_anand
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Low quality and damaged products

Address:Hyderabad, Andhra Pradesh

Hi

I have ordered Multipurpose Tool Kit in Naaptol.
Order Date :[protected]
Order ID : 5701400
Product : 102 Pcs. Multipurpose Tool Kit with Powerful Drill Machine + Free Professional 31 Pcs. Screwdriver Set

But the items which were in the package are very low quality and few are of no use and damaged.
I am not at all satisfied with the product.

When I actually try to...
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