Claimed

National Highways Authority of India [NHAI] Complaints & Reviews

1
Updated: Dec 12, 2025
Complaints 8467
Resolved
214
Unresolved
8253
Contacts

File a complaint to National Highways Authority of India [NHAI]

Having problems with National Highways Authority of India [NHAI]?

File a complaint and get it resolved by National Highways Authority of India [NHAI] customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

National Highways Authority of India [NHAI] reviews & complaints page 110

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
V
Venkoba rao s g
Dec 23, 2021
Report
Copy

Sir, NH67 CC road is under construction from past 3 years and not yet completed. I regularly travel from Ballari to Hosapete, road is full of dust, no flyovers to connect highway, no proper bypass roads, no level road on bridges, This road have most dense traffic because heavy vehicles of JSW & KPCL regularly ply on this road. This is one of the most neglected highway in Karnataka. It is my kind request to look into this road & resolve the issue.
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    S
    Sourabh Risky Jaat
    Dec 23, 2021
    Report
    Copy

    Address: Madina toll plaza haryana

    Haryana m madina toll plaza government ki taraf se toll band karnay k baad bhi toll chalu h or sabhi s cash lia jaa raha h anurodh h ki government order kbina chalnay valay iss toll plaza ko band karva jaye joki dssc campany chala rahi hai
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      M
      Meggjip
      Dec 22, 2021
      Report
      Copy

      Address: Infront of ojin restaurent and coolbar,azhiyur ,dist kozhikode,kerala

      The rumble strips infrong of our house in azhiyur chungam infront of ojin restaurant and coolbar is causing our entire house vibrate.My father is a doctor practicing there for a long time and this vibrations are disturbing them .A humble request to remove those rumble strips.
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        S
        shyam_ne
        Dec 22, 2021
        Report
        Copy

        Starting from Bharatpur via SAVER & RARAH at various places road is very poor in condition. Material used very low quality. Both bridges near SAVER AND RARAH are also damaged and desigen also not appropriate as per NH parameters. I am watching this road for long time. No concerning agency taking steps to repair as per NH PARAMETERS. Will you please look in this matter.
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          R
          ramkumarjainugala
          from Powai, Maharashtra
          Dec 22, 2021
          Report
          Copy

          Address: MILK mAJRA

          Respected Sir,
          I Ram Kumar Jain age 81 Nabardar village Ugala. I want to bring to your kind notice that while crossing the FEE PLAZA MILK MAJRA NH-73 on 17TH DEC 2021, I asked for return journey toll but was not even given the option to buy return toll (even board mentioned Rs. 125/- for Return Journey). When I crossed the Fee Plaza, I was charged Rs. 80 single side and Rs. 160 While returning back after around 3.5 hours. When I asked for the justification they misbehaved badly with me. I am a law abiding citizen of the country. So, I want to bring such suspicious activity to Authority knowledge and request for justice.
          They were not fearful of any law and order. They told me that no one can do anything and complain where ever possible.
          Attaching the receipt for your reference. Kindly do the needful.

          Thanks and Regards
          Ram Kumar Jain
          [protected]
          [protected]
          Village Ugala,
          thesil Barara,
          district Ambala,
          Haryana
          +1 photos
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            V
            Varathavinayagavelu
            Dec 22, 2021
            Report
            Copy

            Address: 1/678.ஆர்.ஆர்.நகர்.முக்குரோடு.

            கண்னியாகுமரி தேசிய நெடுஞ்சாலையில் உள்ள துலுக்கபட்டி ஊர் அருகே அனுகுசாலை அமைத்து தரும்படி கேட்டுக்கொள்கிறோம், இதனால் பல ஊர் மக்கள் பயன் அடைவார்கள், உயிர் பலிகள் குறையும் என்பதையும் தெரிவித்துகொள்கிறோம்.
            Helpful
            1 other people found this review helpful
            1 found this helpful
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              V
              venkatesh7176
              from Chennai, Tamil Nadu
              Dec 22, 2021
              Report
              Copy

              My vechile numBer is TN 10 AH 9082 MARUTI ALTO located in chennai on 28/5/2021 amount was deducted rs 90 in dankuni toll plaza kolkatta and on 2nd june with truck charge of rs 360
              nhai complain tnumers is 3792971 and 4004142 my mail id is [protected]@yahoo.com the fasttag is associated with cityunion bank
              in wattas as per request of nhai rc book insurnace and phhto of vechile was sent so far no response when calling toll free number they say will escalte problem nothing happeing for six months my contact numer is [protected]
              they are not able to connect to any higher ups and for last five months this pending and no refund has happeded one my vechiel si car dedecuted in truck which i techincally not correct and those days are total lock down in tamilnadu with permssion we can go out
              +3 photos
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                T
                Tushar Sugandhi
                Dec 22, 2021
                Report
                Copy

                FasTag Account Number : 34161FA820328E401A381D00
                Vehicle No : MH12PT0841

                I travelled from Pune to Lonavala on Pune - Mumbai expressway and crossed the Talegoan Toll Plaza on 19th Dec 2021 10:10 AM. I was charged Rs 203 on my FasTag. Similarly on my return from Lonavala to Pune, I crossed Talegoan Toll Plaza on same day and was again charged Rs. 203 on 19th Dec 2021 04:10 PM.

                Pune to Lonavala transaction id: 20211219111212800110168043279176985
                Lonavala to Pune transaction id: 20211219111212800110168040279284909

                As there was a deduction in toll twice, request you to look into this and refund the corrected amount to my FasTag account.
                Dec 22, 2021
                Updated by Tushar Sugandhi
                Adding transaction screenshots

                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  H
                  hari prathap reddy
                  Dec 22, 2021
                  Report
                  Copy

                  Address: Jodidharmapuram

                  Respected sir, my vehicle AP39TX1991
                  Has been at jodidharmapuram tollplaza- Andhrapradesh on 22 dec 2021 at 6:00 am in the morning but the working staff at the toll plaza said they required some time to allow the vehicle to pass through we waited nearly 45 min bit still they didn't allow saying fast tag not working .same vehicle before has passed through 5 toll plazas with the same tag with no issues.At this toll plaza they had stopped and not allowing vehicle to pass.
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    D
                    Deepak.dy30
                    Dec 22, 2021
                    Report
                    Copy

                    Address: Burhi Bawal - Dharuhera Rd, Tapukara, Rajasthan 301018

                    This toll both is collecting money from public but roads are not maintained from more than 10 years..it have no fast tag ...its working because some local MLA is supporting it and taking commission
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      S
                      seemabahga
                      from Chandigarh, Chandigarh
                      Dec 21, 2021
                      Report
                      Copy

                      Address: Madhya predesh, Gwalior

                      It is intimated that while driving our car i20 Hyundai White colour Car with No. CH01 AG 9554 on 18 Dec, 2021 from Gwalior towards Jhansi, on the Toll plaza "DAGRAI", after scanning Fastag, message displayed was "INSUFFICIENT amount".

                      With great Difficulty, We managed to came out of the queue in reverse gear, to get the money loaded in Fastag (Rs. 1-000/). After wasting 15 minutes in this process, we reached Toll Gate to cross, and it operated to allow passing of our i20 Car. But to our Shock, the toll gate fell on our Car before the car could have crossed the passage. Thereby, it damaged the car roof due to hitting of the gate. The whole activity has been captured in the CCTV installed on that Toll.
                      Again due to the damage caused due to hitting the car, we stopped our car. A lot of time wasted in arguments. Staff simply apologized for the mal-fuctioning of the toll gate.
                      The message after toll tax deduction was:
                      "Paid Rs. 120.0 toll for CH01AG9554 on 18 Dec, 2021 6:16 PM. TXnld : 001000211218139160402. Updated paytm Bal: Paytm Wallet - Rs. 1705.28.
                      So clearly, there was balance of Rs. 825.28/- before top-up of Rs. 1000/-, but wrong message was displayed as "insufficient balance, thereby causing embarrassment & wastage of time.

                      seema bahga, 353, Sector 48-A, Chd.
                      [protected], [protected]
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        O
                        from Porbandar, Gujarat
                        Dec 21, 2021
                        Report
                        Copy

                        Address: Toll plaza at katela village Porbandar

                        Near porbandar from 3 mile bus stand entry ramp on NH51 dwarka bound is under some dispute and is causing people to go on wrong side of highway.
                        This section of highway is been built for around 2 years and there is lots of accidents causing many deaths.
                        The entry ramp is not built and close at 3 mile bus stand across from HONEST restaurant.
                        Because of this unbuild ramp people are using wrong side of highway to get on dwarka bound.
                        Also exit and entry ramps to many villages are still un finished.
                        I believe the construction is over as toll collection has already started.
                        +1 photos
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          S
                          Shiv1997
                          from Muzaffarnagar, Uttar Pradesh
                          Dec 21, 2021
                          Report
                          Copy

                          Address: Muzaffarnagar

                          Sir/madam,
                          I am from Muzaffarnagar uttar pradesh
                          And on 13 dec 2021 i was on chhapar toll plaza which is less then 20km from Muzaffarnagar and they are not exempting me as local person and charging the toll even after showing my ID proof.
                          Kindly do the best possible for me.
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            R
                            Ravindra Ghoti
                            Dec 21, 2021
                            Report
                            Copy

                            Address: Hanoor toll plaza

                            NH 52 solapur to Dhule
                            Karodi to Telwadi toll service dialy 15 weit for toll and mostly toll gate is closed
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              V
                              vickytha
                              from Nurpur, Himachal Pradesh
                              Dec 21, 2021
                              Report
                              Copy

                              Address: v.p.o.dainkwan teh nurpur distt kangra (H.P.)

                              Cholang toll tax in punjab has deduct balance from my fastag then also take cash and give me receipt of cash this is totally gundagardi
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                A
                                AakashBansal
                                Dec 20, 2021
                                Report
                                Copy

                                Address: Srinagar ( BOT (Toll) ) Km 74.00 - NH-2 in Uttar Pradesh

                                Hi, My toll tax was deducted twice at the toll plaza at the "Srinagar" toll booth on NH2 while I was returning to Delhi.

                                My Fasttag account had enough money (more than INR 500) and the toll tag employee told me that my fasttag doesn't have money, so he asked me to pay in cash. I had to pay INR 220/- cash at the toll plaza and after 10 minutes I got a notification in my Paytm Fastag account that INR 110/- was deducted.

                                So, I had to pay total INR 330/- on the toll, even though the actual toll amount was INR 110/-

                                I am also attaching photo of the toll receipt of INR 220/- and Paytm receipt of 110/-

                                Request you to please help me get refund of the INR 220/-
                                +2 photos
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  H
                                  Hitesh majeli
                                  Dec 20, 2021
                                  Report
                                  Copy

                                  Address: Khemana toll plaza ,NH14, Khemana, gujarat, 385001

                                  After green signal at toll plaza, as i moved my car further, barrier automatically fall down and broke my front glass. This is also a concern of safety, so solve this complain as soon as possible and provide me compensation towards my cars damage.
                                  For clarification check:
                                  Camera no.8, khemana toll plaza, khemana, gujarat, 385001.
                                  Timing 3.10 pm, date 20/12/2021
                                  Dec 20, 2021
                                  Updated by Hitesh majeli
                                  Car no. GJ 08 F 8391

                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    C
                                    CARavindra
                                    from Jodhpur, Rajasthan
                                    Dec 20, 2021
                                    Report
                                    Copy

                                    Address: Nimbaniyo ki dhani, toll plaza, In Barmer District, Rajasthan

                                    We have wait on toll almost above two minutes after that toll deducted from my fastag account and toll employee misbehaved with me and my family.
                                    So I am unsatisfied with service of toll plaza's employee.
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      C
                                      Chandrakant.M
                                      Dec 20, 2021
                                      Report
                                      Copy

                                      Address: Bangalore

                                      Date of Journey - 19/12/2021.
                                      Pune Express Way - Repair work in progress and heavy traffic due to same and also caused traffic - Toll Paid 270 Cash
                                      Khed - Shivapur Toll plaza - Major Potholes Toll Amount 100/-
                                      Anewadi Toll Plaza - Major Potholes Toll amount - 70/-
                                      Kini Toll Plaza - Major Potholes Toll Amount 80/- Holes are filled but no leveling done.
                                      Gabbur Toll Plaza - how this road is charging toll, as this is just a single lane road, no safety and road condition is worst. Toll Amount - 90/- Major Potholes
                                      Guilalu Toll Plaza - Major Pothholes.. Toll amount - 70/-
                                      Karjeevanhally Toll Plaza - 90% of the Road is with Potholes and not a single Road potholes are filled Toll amount - 85/-

                                      All the Payments are done with Fastage no - [protected] Except Pune Exp which is paid by Cash.
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        D
                                        Desmondanshul
                                        from Noida, Uttar Pradesh
                                        Dec 20, 2021
                                        Report
                                        Copy

                                        I live in a small village PULNA BHYUNDAR, thats the base camp of famous valley of flowers and shri hemkund sahib . Recently a team of surveyors came here headed by Pramod Kumar as he told us. He came to survey for the ropeway construction for shri hemkund sahib.
                                        We are poor villagers and hardly sustaining or livelihood with few tourists in monsoon and due to covid everything is already on its lowest point. We don't have much resources and in the meantime this group of surveyors came and spent few weeks here. They had our food and said they will pay for accomodation and food . We are used to of welcoming guests and we trusted them .
                                        As their work was over they left and asked for bills, we gave them bills and they said they will pay soon . Its been 3 months now still we haven't received our sums.
                                        We belong to a very small group of business owner and we want our hardly earned money.
                                        Kindly see this matter and get the names of the team and please help us.
                                        The sum is around 50000 and this money matters a lot to us .
                                        I have sent his photo and whatsapp screen shot of chat with him he has been fraudulent since the day .
                                        We will report pramod Kumar in our local police station soon. He lives in Delhi and thats it we only know this much.
                                        I m waiting for your response..
                                        I'll report this matter on pmo help desk and also tweet against nhai.
                                        Thanking you
                                        Helpful
                                        Found this helpful?
                                        Write a comment
                                        Report
                                        Copy

                                        Post your Comment

                                          I want to submit Complaint Positive Review Neutral Comment
                                          code
                                          By clicking Submit you agree to our Terms of Use
                                          Submit