National Highways Authority of India [NHAI] Complaints & Reviews

I did recharge of fasttag on 28 November 2021 at 1.27 pm amout of Rs.1000 through bhim upi recharge successful from upi bhim but not credited to my fasttag account union Bank of India so I did complaint to ubi fast toll free number they told that they not received money or I did complaint to BHIM UPI they told that recharge was successful. So I did not get any solution .the transaction id no is[protected].
Complaint no of bank of...

This toll plaza does not have Fastag and number of lanes are very few. ONe has to wait 20 minutes at least to cross the plaza. Also the roads around it are in pathetic shape....

Dear Sir, I traveled from Vijayawada to yerravaram on my personal vehicle on 13.12.2021 and the route length after hanuman junction is very bad and for that condition of roads it is very much regretted for paying toll fee also.
The road is full of heavy pot holes and ditches.
It is requested to survey the road condition and arrange to attend repairs on war foot basis....

Paid in cash but amount deducted from my Paytm wallet as well...

I was traveling from Manesar to Kharkhoda. I was entered from Manesar through Fastag and trying to exit from Kharkhoda. But at Kharkhoda toll plaza, their system was down and they are forcing to change the lane or pay cash which I denied. Those guys have wasted my 30 min at toll. And after complaining to NHAI they have exempted the toll meaning they exepted their fault. After wasting my 30 min they opened the toll. I need an answer why they...

There is a consistent traffic jam caused near Narmada bridge between Bharuch and Ankleshwar, Gujarat since many years on a daily basis. It takes minimum 7 hours to cover a mere 20 km distance with long queue of trucks. Cars are made to redirect from the village of Veradiya only to get stuck again once they touch the Highway. Kindly do something instead of making just fake and false promises of good road transport system. The common man is...

Hi Team,

This is regarding the road between Londa and Khanapur which is in worst condition. The work was started in 2019 which was stopped due to objection from environmentalists etc. Till now we see that the road condition is as it is.
Please take in mind this is the only route we have to reach belgaum atleast in case of medical emergencies which is critical now a days due to pandemic. We are ashamed to see that the...

Zero Maintenance, counted 78 Big potholes.

Abuse words form Toll Plaza Staffs when raising questions....

I complaint that my toll got deducted at jakhauli toll plaza even that toll was not working. And after complaining it was marked as resolved but i didn't got any mail or money back, kindly look into the topic.
For more details look at image...

In Nazirakhat toll plaza I was charged double for single trip. My vehicle no. is AS01DN4373. Date :[protected]...

Last night I travelled from Bellari to Bangalore with my family along with aged parents and when I reached the Hirehalli toll the scanners didn't deducted the amount. I was asked to enter other lane. Even that lane didn't work. I had Rs 985 in my Fastag account but still it showed Low balance. Toll team asked for Rs 110 in cash to allow me further. I denied. They asked to wait for half an hour near the toll. They were very rude. I had to...

Toll plaza at Dahisar Mumbai Maharashtra charged me twice for going to Nalasopara from Malad 13th December, 2021. They charged me Rs.80(40+40) instead of charging me Rs.40 only. The intresting part is I pass the toll at 5:56pm for which they charged that is ok but there came another message of deduction from my account at 6:40pm when that time I was in Nalasopara far from Dahisar toll plaza. I really don't understand who is running this scam...

Toll plaza at Dahisar Mumbai Maharashtra charged me twice for going to Nalasopara from Malad 13th December, 2021. They charged me Rs.80(40+40) instead of charging me Rs.40 only. The intresting part is I pass the toll at 5:56pm for which they charged that is ok but there came another message of deduction from my account at 6:40pm when that time I was in Nalasopara far from Dahisar toll plaza. I really don't understand who is running this scam...

Near Pune city from Chandni Chowk to Wakad, Ravet on Bangalore Pune highway, road condition is very bad. Highway authorities has digged the road intentionally in many places. As per sample photo attached it has been done at many places. It is impossible to drive a 2 wheeler on this road. Also there are many pot holes exist due to this bad condition. And more surpirsingly this has been done before covid situation arises as well. that is almost...

I passed through lachiwala toll plaza and showed my govt id card to the executive. He opened the government employee lane gate for me but after that also my toll get deducted. Also while returning it got deducted in similar fashion. If government gave us concession, who are you to deduct taxes without asking?
My car no UK 07DK 3956
DATE 12 DEC 2021
TIME 8:12:51 am and return time 12:52:22 pm
Fast tag no - [protected]...

I am Ajay Agarwal from Rampur U.P . I am traveling to Delhi with my family today. When I reach to Joya Toll Plaza they can't scan my car fast tag and they wasted atleast 15 - 20 minutes. When we ask for what is the problem then they said that they are thinking that we don't have balance in Fast Tag. We show them that we already check our fast tag balance when we start our journey in Rampur. They didn't try to scan our fast tag but also using...

Dear Concern Team,

There was a Press release wherein notifications it's clearly mentioned that if vehicles wait more than 10 Minutes on toll plaza then they have no right to collect Toll tax.

During my trip with the family, in Vaghasiya Toll Plaza, Gujarat we wait more than 15 minutes, and when I inform and also take video as proof and ask that why are you collecting toll while we wait more than 15 Minutes (...

Hi I want to get to the notice of the Authorities that the national highway of Bangalore International Airport road Flyover, which starts from Hebbal Bangalore Karnataka connecting to Kempegowda International Airport Bengaluru.Everyday I commute in this Road and I see lot of accidents on this flyover.One of the main reasons is the divider in between the roads is very low, this is so very dangerous. The vehicle can easily jump to the opposite...

Sir mera name hasin h Rewasan gaaw ka rehne wala hu sir kmp ka ek toll mere rewasan gaaw m bhi padta h sir toll wale toll road ki street lights ko off rakhte h jiski wajha s rojana hadse hote rehte h
Kal hi mere ek dost k sath rewasan KMP REWASAN TOLL P ek car ko loot liya or dost ko toll p khade trucko k bich m fak kar chahe gaye
Agar toll ki light on hoti to loot karne walo k chehre or jis bike s loot ko anjaam diya gaya...

There is plenty damage nala beside NH35 near 388, chak raghunath, naini, prayagraj. I already submitted application to nagar nigam but they reply the it has to repair by nhai. so please look onto the matter asap because it cause many accident recently....