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National Highways Authority of India [NHAI] Complaints & Reviews

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National Highways Authority of India [NHAI] Phone Numbers

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+91 11 2509 3507
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G 5&6, Sector-10, Dwarka
New Delhi
New Delhi District
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110 075

National Highways Authority of India [NHAI] reviews & complaints page 112

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K
Kamtarun
from Umreth, Gujarat
Dec 8, 2021
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NE-1 road condition

NE-1 road condition not safe while drive due to major pit hole obtained on road. Furthermore, while we entre/exit on road some commercial vehicles/trucks are parked which is totally unsafe due to vehicles are moved fast (100 KM)....
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A
Abhijit ashok patil
Dec 7, 2021
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Subject I am complaint against about TOLL charge

Hi my name is abhijit patil i am from Islampur District sangli, recently I was travel on the national highway NH 48 From karad to kolhapur when I was cross the toll name kini toll plaza he deduct 80/- from my fastag on 7th December 2021 at 17:39 and when I am return on same way at 18:29 he was again deduction 80/- from my fastag account please one thing let me know they are correct or wrong because I just pass the toll, do my work and return...
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M
mahesh 0544
Dec 7, 2021
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Regarding toll plaza fastag service.

Address:Hyderabad-warangal(guduru toll plaza)

As per indian new rules of toll, a vehicle should no be waited more than 10 sec at toll gate, at guduru toll plaza(hyd-wgl) highway most of the time people are facing problem .waiting in queues even though of new regulations .workers are making excusses of there fastag reader machine and some time vechile at front waiting 10 -15 min(happened with me), Most of the time this is happening at guduru toll,...
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As per the project details, the NH209 road from NICE junction to Kanakapura will be converted into a four-lane and the stretch from Kankapura to Tamil Nadu border (near Chamarajanagar) will be an improved two-lane road.

Kanakapura Road is a vital link to the city.

As it is an accident-prone zone, it requires immediate widening.

Lack of proper roads, rash driving, inadequate sign boards and a lack...
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Address:003-11 SIDDHIVINAYAK PARK LOKMANYA NAGAR-4

Dear Sir, I was travelling from Karla Lonavala to Mumbai with my family in CAR no MH04 KA 0035 on 5th DEC 2021, at 15:09:06 Rs. 135 deducted from my fasttag Plaza name-Kusgaon, Lane-W01, When I reached to Khalapur Toll firstly there was queue of almost 500m, whne i entered near toll it was showing low balance in my account henace I gave Rs. 500 to toll employee and ask him toll ticket for MUMBAI, I told that I have already paid at Kusgaon,...
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V
vinodgurme
Dec 6, 2021
Jan 3, 2022
This thread was updated on Jan 3, 2022
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Varwade toll plaza on solapur pune road

Address:New delhi

Since beggining of toll plaza, consumers are facing problem like holding of vehicles for long period.Toll booth people's are very rude and always giving excuse .
Today on 6 thiDec 2021, sensor on lane was not working and they don't have hand pick sensor also.
They simply said take vehicle back and go from other lane.Such type of incidents are happening on frequently.
I brought this matter to TOLL PLAZA Manager also.br...
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R
Ravi Talekar
Dec 6, 2021
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Toll deducted

Toll deducted from Fast Tag account even though I am resident of Local Area...
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V
vinodgurme
Dec 6, 2021
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Toll plaza fastag

Address:Delhi

I am regular travelor on pune solapur road.
I observed shinde work ung of toll hotoy on this road.
Toll booth people are so rude and troubling ot to vehicle driver by holding vehicle on toll both for this or that reason.
NHAI introduced fast tag for smooth traffic on toll plaza, but sensors are not working properly on varwade toll plaza on pune solapur road.

It is observed that toll booth staff purposely...
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Address:Jammu

Dear Sir,
I am regular traveller on Lakhanpur Jammu Highway. There are potholes at several locations on the road which may cause accidents . I also want to bring to your notice that lane markers are not present on the highway. As winters are approaching it is difficult to trace the road during night in foggy environment...
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Address:Mumbai PUNE EXPRESS. Plaza Name:Khalapur Toll Plaza- Lane ID:E14

Hi Team,
On date 04Dec 2021 at 1 pm, when I reached the Mumbai Pune express Plaza Name:Khalapur Toll Plaza- Lane ID:E14, First they have said that Fast tag is not detecting and need to give cash of amount Rs203.00. So they have taken Rs 203.00 as Cash from me, But around 11.30pm, I received one SMS that Rs 203 has been deducted from my FASTTag account from the same TOLL plaza. It mean the Toll plaza collected Rs 203 from my FASTTAG...
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B
Bmalagr
from Patna, Bihar
Dec 6, 2021
Dec 6, 2021
This thread was updated on Dec 6, 2021
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Toll tax deducted 2 times

Address:811-A ASHIANA PLAZA, BUDH MARG

My vehicle no. is BR01FB6869. Runni Toll plaza told me that there is no balance in my fastag, hense collected Rs. 110/ and issued receipt- Tick No.[protected] dt - 05.12.21 at 12.45.56 PM, but intentionally mentioned my wrong vehicle no. As 6969 instead of 6869. After that I got massage from paytm that Rs.50/ has been deducted vide lane no.5, toll transaction ID-[protected]aP
Dt 05.12.21. at 11.04 AM....
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S
Shd123
from Dehradun, Uttarakhand
Dec 5, 2021
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Fast Tag UK07TB6796

This is to Bring in your notice that toll plaza purani Nagina Dhampur Raod in Uttarprades

Having a gang who target random customer by saying that fast tag is blacklisted or Low balance when we have shown the just before previous toll Deducation and Fast tag balabce tha. Saying oh Server is not working pay one way only when. We ask for receipt which has not given while rule is not like this

Money goes to person...
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V
Vicky Talapady
Dec 5, 2021
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Regarding NHAI mini cafe

Respected
Sir/madam, This is to your kind information that, NHAI cafe which is running at Talapady tollgate Mangalore dakshina kannada karnataka are selling Gutkha, cigarattes, jardhas, and other unpacked foods to customers at their outlet when they don't have permission to do that. They are breaking the rules of Nhai authority .childerns are rushing to the outlet at late night for smoking cigarates and spoiling their health and...
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S
Siddharth Mohankumar
Dec 5, 2021
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Potholes on NH

The stretch between attibele to hosur darga has so many potholes which can make the bike's front fork bend if it gets hit above 60kms. And moreover in the same stretch between the zuzuvadi flyover and rto checkpost, the road has pressed unevenly because of the lorry loads, which in turn is a risky spot for bikers again. Please do the needful...
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A
Akshay Kv
Dec 3, 2021
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Paliyekkara toll plaza

Address:Paliyakkara toll plaza, thrissur, kerala

While travelling thought the toll my fastag showed black listed and they said my RFID tag don't have balance. But in my airtel application it's showing the balance. Even though they misbehave to us and ask us to go back. Finally we paid fine amount....
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U
Udhay1986
from Jammu, Jammu and Kashmir
Dec 3, 2021
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Regarding regular misconduct of SARORE TOLL PLAZA, JAMMU staff.

Address:Jammu

I m serving as Asstt Comdt in CRPF (Paramilitary).
Everytime whenever I cross SARORE TOLL PLAZA, JAMMU, staff of toll plaza don't give recognition to my Paramilitary ICard and do misconduct that they will not give toll tax exemption.
Further, staff of the SARORE TOLL PLAZA, JAMMU is very very unprofessional and everytime they do misconduct and argue .

It becomes very very distressing and embarrassing situation...
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V
Viral Nathwani
Dec 3, 2021
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Huge potholes on khirai-samakhiali toll road

There are 2 tolls of ₹70 & ₹80 from khirai near Morbi to Bhuj. Heavy trucks ply on these highways but huge potholes make the journey terrible. There are potholes as close as 1 km from toll booth....
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Bharat Bhushan Bakshi
from Bengaluru, Karnataka
Dec 2, 2021
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Illegal deduction of amount

Excess amount of rupees 1200 from my fastag account ( bank:- idfc)

Vehicle no. :- DL3CBJ6870
Tag no. :- 3XXXBEC0
Toll plaza :- ALEP MAIN PLAZA-21
DATED:- 27/11/2021 07.44
AMOUNT ILLEGALLY DEDUCTED :- RS 600

VEHICLE NO. :- DL3CBJ6870
TAG NO. :- 3XXXBEC0
TOLL PLAZA:- ALEP MAIN PLAZ-290
Dated:- 28/11/2021 04.01
Amount illegally deducted :- rs 600
br...
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S
Salam chaush
from Jalna, Maharashtra
Dec 2, 2021
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A complaint for charging twice toll tax

Respected sir,
i want to file a complaint for charging twice toll tax to me
my vehicle no is MH-14-BJ-2432. I was coming from mumbai to nashik.
first toll was taken by me at Arjunali toll plaza it is ok, but at second Ghoti toll it was again deducted my toll tax for same, so please refund my payments & take care that such not happen again .
thanking you

Salam chaush
mob:-[[protected]]...
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Address:Bhubaneswar , odisha

NH 316 now getting traffic jam frequently due to encroachment by many shops and marriage mandaps, hotels which is creating problems for the public. More affected part is from Hitech chowk to lingipur chowk. Please look into the matter and go for expansion of NH316 on urgent basis or clearing out illegal encroachment...
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