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National Highways Authority of India [NHAI] Complaints & Reviews

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Last updated May 1, 2024
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National Highways Authority of India [NHAI] Phone Numbers

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+91 11 2509 3507
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National Highways Authority of India [NHAI] Website

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G 5&6, Sector-10, Dwarka
New Delhi
New Delhi District
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India
110 075

National Highways Authority of India [NHAI] reviews & complaints page 107

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H
Harshitha Ravi
Dec 25, 2021
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Toll fee deducted from account and even got it paid in cash

Address:navayuga udupi tollway

Toll fee deducted from account as well as collected it in cash at the toll gate. 45/- from account and 90/- in cash...
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M
MaheshHonap
from Pune, Maharashtra
Dec 25, 2021
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Toll charges charged where there is no Toll

I was charged toll of Rs. 100/- yesterday on 24.12.2021 while travelling from Pune to Satara for my vehicle no. MH12QM6274 at Khed-Shivapur Toll Plaza when there is no Toll for MH12 and MH14 registration vehicles. This is not the first time it has been charged. Also the people on the Toll plaza are instructed to compulsorily deduct Toll on all vehicles even when MH12 and MH14 registered vehicles are exempt. Please look into the matter URGENTLY...
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P
pagal@123
from sinnar, Maharashtra
Dec 25, 2021
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Chandwad toll plaza charge return same fair of toll.plaza

Address:Thangaon taluka sinnar dist nasik

I want give details of chandwad plaza having charge double charge if even any person who return within prescribe time limit ( Any time period)
under which norms or act u charge same fair of return. give me details.if you do not having any information i will apeal under RTI act 2005 to consumer forum.

Regard,
Adv.Sagar R pardeshi
[protected]...
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K
Kisan Nursery Seldoh
from Pune, Maharashtra
Dec 24, 2021
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Toll plaza within 10km. NH. 361 butibori to wardha

Toll plaza not accept rule of 10 km. They charge full amount like others. I am from seldoh. 3km from.
NH 361. Haldgaon toll plaza butibori- wardha...
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K
Kisan Nursery Seldoh
from Pune, Maharashtra
Dec 24, 2021
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Toll plaza within 10km

Toll plaza not accept rule of 10km. They charge full amount from us.
Deepak k seldoh, near haldgaon toll plaza Nh. 361 Butibori-wardha....
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R
Rajat A
from Ghaziabad, Uttar Pradesh
Dec 24, 2021
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Incorrectly charged toll at Brijghat Toll Plaza

My car UP14BE8960 is equipped with Fastag. However, while passing through the Brijghat Toll Plaza on 20-Dec-2021 3:55 pm, the booth displayed low balance, despite having sufficient balance of Rs. 371.
I was charged Toll fee of Rs. 55 along with a double user fee of Rs. 55, totaling to Rs. 110.

I request you to make arrangements for refunding the incorrectly charged additional charges of Rs. 55 as it was an error or a...
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J
jaludax
from Ahmedabad, Gujarat
Dec 24, 2021
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Regarding poor maintenance of national express highway-1

I daily commute from ahmedabad to nadiad by NEH-1. but maintenance of the highway is very poor.
following are places where repairing work is badly needed when you travel from ahmedabad to vadoadara.

1. near Reliance petrol pump

2. just 5 km before nadiad a 1 km long patch which is not repaired since 2 years.

3. other than these, there are so many potholes throughout the highway which are...
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S
SumitKeshari
from Forbesganj, Bihar
Dec 24, 2021
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Regarding higher rate ho tool tax

Address:Hariabara

Same toll plaza cut price 60 and 115 same day at Hariabara, Araria, bihar
I send msg which forwarded by my fast tag
First msg -INR 115 toll debited from Tag 3XXX1FC0 for vehicle no. BR38AA2048 AT Hariabara on 23/12/21 11:24. Avbl Bal INR209. IDFC FIRST Bank.
Secon msg-INR 60 toll debited from Tag 3XXX1FC0 for vehicle no. BR38AA2048 AT Hariabara on 23/12/21 16:48. Avbl Bal INR149. IDFC FIRST Bank.
Kindly refund...
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P
Pramod Haridasan
Dec 24, 2021
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FASTag Vehicle number ka04mr9390

My vehicle number is KA04MR9390. I am using Airtel bank FASTag. Inspite of having balance of INR 4000 in my Airtel wallet, NHAI says there is no balance in my FASTag. I have raised complaint with NHAI and the complaint number is 4884272. When I ask for a tentative resolution date, I have been told that NHAI will call me when the issue is resolved. I have ended up paying more than 1000 rupees as penalty is different tolls in Karnataka....
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W
Watchlist
Dec 24, 2021
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Obstruction on NH-16

The NH16 is the route from Kolkata towards Jamshedpur in Jharkhand, and beyond. On the Bengal side of the highway there are a number of metal structures which have been placed on the highway by the local residents and local police.
These are slowing down and obstructing the highway traffic. They are a menace to highway safety specially at night as there is no reflector attached to these metal structures which block 2 lanes out of 3...
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Complaining about toilet and drinking water facility at Bhatiwada toll plaza between Dahod and Godhra. There are no any drinking water facility and toilets are in very bad condition. Not maintained and even not properly build.
Also not working all lane for pass through at night. Fast tag lane indicates green light but lane is blocked. Long lines of vehicles on other lane. 3-4 minutes take to pass toll plaza. So what is the benefit...
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A
Aravindh Vm
from Chennai, Tamil Nadu
Dec 23, 2021
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NH 77 Krishnagiri to tindivanam road

From past 12 years road conditions was not good every where pits in the roads.

Due to central government Party change fr congress to Bjp this road work project dropped with out completing...
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V
Venkoba rao s g
Dec 23, 2021
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NH 67 CC road in very bad condition

Sir, NH67 CC road is under construction from past 3 years and not yet completed. I regularly travel from Ballari to Hosapete, road is full of dust, no flyovers to connect highway, no proper bypass roads, no level road on bridges, This road have most dense traffic because heavy vehicles of JSW & KPCL regularly ply on this road. This is one of the most neglected highway in Karnataka. It is my kind request to look into this road & resolve the...
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S
Sourabh Risky Jaat
Dec 23, 2021
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Subject toll complaint

Address:Madina toll plaza haryana

Haryana m madina toll plaza government ki taraf se toll band karnay k baad bhi toll chalu h or sabhi s cash lia jaa raha h anurodh h ki government order kbina chalnay valay iss toll plaza ko band karva jaye joki dssc campany chala rahi hai...
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M
Meggjip
Dec 22, 2021
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Speed breaker rumble strips

Address:Infront of ojin restaurent and coolbar,azhiyur ,dist kozhikode,kerala

The rumble strips infrong of our house in azhiyur chungam infront of ojin restaurant and coolbar is causing our entire house vibrate.My father is a doctor practicing there for a long time and this vibrations are disturbing them .A humble request to remove those rumble strips....
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S
shyam_ne
Dec 22, 2021
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Mega highway project Mathura

Starting from Bharatpur via SAVER & RARAH at various places road is very poor in condition. Material used very low quality. Both bridges near SAVER AND RARAH are also damaged and desigen also not appropriate as per NH parameters. I am watching this road for long time. No concerning agency taking steps to repair as per NH PARAMETERS. Will you please look in this matter....
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R
ramkumarjainugala
from Powai, Maharashtra
Dec 22, 2021
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Higher toll charged at FEE PLAZA MILK MAJRA NH-73 and Misbehavior by staff

Address:MILK mAJRA

Respected Sir,
I Ram Kumar Jain age 81 Nabardar village Ugala. I want to bring to your kind notice that while crossing the FEE PLAZA MILK MAJRA NH-73 on 17TH DEC 2021, I asked for return journey toll but was not even given the option to buy return toll (even board mentioned Rs. 125/- for Return Journey). When I crossed the Fee Plaza, I was charged Rs. 80 single side and Rs. 160 While returning back after around 3.5 hours. When I asked...
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V
Varathavinayagavelu
Dec 22, 2021
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NH7 services road complaints.

Address:1/678.ஆர்.ஆர்.நகர்.முக்குரோடு.

கண்னியாகுமரி தேசிய நெடுஞ்சாலையில் உள்ள துலுக்கபட்டி ஊர் அருகே அனுகுசாலை அமைத்து தரும்படி கேட்டுக்கொள்கிறோம், இதனால் பல ஊர் மக்கள் பயன் அடைவார்கள், உயிர் பலிகள் குறையும்...
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V
venkatesh7176
from Chennai, Tamil Nadu
Dec 22, 2021
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Refund delayed and no proper response

My vechile numBer is TN 10 AH 9082 MARUTI ALTO located in chennai on 28/5/2021 amount was deducted rs 90 in dankuni toll plaza kolkatta and on 2nd june with truck charge of rs 360
nhai complain tnumers is 3792971 and 4004142 my mail id is [protected]@yahoo.com the fasttag is associated with cityunion bank
in wattas as per request of nhai rc book insurnace and phhto of vechile was sent so far no response when calling toll free number...
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T
Tushar Sugandhi
Dec 22, 2021
Dec 22, 2021
This thread was updated on Dec 22, 2021
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Excess Toll Collection - Talegaon Toll Plaza - Pune to Lonavala round trip on Pune Mumbai Expressway

FasTag Account Number : 34161FA820328E401A381D00
Vehicle No : MH12PT0841

I travelled from Pune to Lonavala on Pune - Mumbai expressway and crossed the Talegoan Toll Plaza on 19th Dec 2021 10:10 AM. I was charged Rs 203 on my FasTag. Similarly on my return from Lonavala to Pune, I crossed Talegoan Toll Plaza on same day and was again charged Rs. 203 on 19th Dec 2021 04:10 PM.

Pune to Lonavala transaction...
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