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National Highways Authority of India [NHAI] Complaints & Reviews

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Last updated May 1, 2024
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National Highways Authority of India [NHAI] Phone Numbers

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+91 11 2507 4100
3080
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+91 11 2507 4200
758
443
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+91 11 2509 3507
+91 11 2509 3514

National Highways Authority of India [NHAI] Website

National Highways Authority of India [NHAI] Head Office Address

G 5&6, Sector-10, Dwarka
New Delhi
New Delhi District
Delhi
India
110 075

National Highways Authority of India [NHAI] reviews & complaints page 106

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K
K.K Taneja
Dec 28, 2021
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Refund of Excess Payment.

Address:MDC Sector-5, GH-14, Flat No 204 Panchkula

It is informed and pointed out that on passing through NHAI- M/S GMR Ambala Chandigarh Expressways Pvt Ltd – Dappar Toll Plaza, on dated 27.12.2021, 09:15 a sum of Rs 40/- for vehicle no CH01AZ7059 has been debited from my fast Tag available balance.
On my return, on 27.12.2021 12:40 a sum of Rs 20/-debited from my fast tag for my Vehicle No CH01AZ7059 but the official on duty has taken a sum of Rs 40/- in cash also vide Ticket No...
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Dear authority,
Maintenance of NH 74 in between sultanpur patti to doraha is in very poor condition. Highway lacking enough signboards, plantation on the divider is very less and lacking maintenance, signboards are not there on the cuts.
Poor arrangemnt of lights and signboards at doraha when travellers leave the newly constrcuted highway for going haldwani or nainital...
The above pathetic situation of highway is waiting...
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You Paid Rs.80 at Mikirati Hawgaon Toll Plaza of NL07H7248 on 21/12/21 19:09:00. Avl Bal Rs.547.00 Txn ID: FT[protected]...
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I
iiansh
from PANCHKULA, Haryana
Dec 28, 2021
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Scanner was not working and were charged double on NH5

We were coming back from Pinjore to Panchkula and we have to cross Chandimamdir toll for that. But at that toll the toll guy said fastag don't have minimun balance of 150rs but it does have enough balance and it had 99 rs. from which 30 rs were already when we were going to Pinjore from that toll ( attached screenshot picture shows the transaction), also the minimum Balance conditions have been removed already and as per rules we cannot be...
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S
Suhit 8
from Pathankot, Punjab
Dec 27, 2021
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Money deduction at mansar toll plaza

Today i went to jalandhar from pathankot.Two toll plaza comes in the way of the route.First is mansar, second is chollang.At mansar toll plaza i paid 105 for the toll rate and at chollang i paid rs 90. In the evening when i was returning from jalandhar to pathankot, At chollang i paid 45 which is correct but at the mansar toll plaza again 105 was deducted from my fasttag which is not correct, As money should be deducted less than 105 as i...
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Y
yashwantastha
Dec 27, 2021
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Heavy parking on NH35

We stay near Narayanpur (UP) Where NH35 is connected to SH5A. (Mirzapur -Varanasi Marg)

The highway is now so nicely done but we are unable to save our time to reach Varanasi as quick as we could due to heavy truck parking on 1-2 lanes every day, and someday in all the 3 lanes.

From Narayanpur to Tengra Mod, the distance is hardly 7-8 km and after the Highway project, it would take 10 mins, but it still takes...
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D
dnlanjewar
from Valsad, Gujarat
Dec 27, 2021
Feb 17, 2022
This thread was updated on Feb 17, 2022
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Nuisance

कृपया उपरोक्‍त विषय के संदर्भ में निवेदन है कि, अहमदाबाद से मुंबई नैशनल हाइ वे एवं एक्‍सप्रेस वेे पर चलने वाले हेवी वााहन एवं गुडस वाहनअधिकतर पहली लेन में ही चलत है इसके...
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R
radheswar langthasa
Dec 27, 2021
Dec 27, 2021
This thread was updated on Dec 27, 2021
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INR 80 debited without moving vehicle

INR 80 debited from vehicle no. AS01DX2351 at Mikirati Hawgaon toll plaza on 26/12/2021 21:12 without moving vehicle at al. Pl. confirm at an early....
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Address:Ratnala cheruvu, mangalagiri, Guntur to Vijayawada direction

On 26/12/2021 around 11:30 PM, I was exiting national highway near Ratnala Cheruvu, Mangalagiri, (Guntur to Vijayawada direction) and two cars were deliberately parked on the highway exit turn and did not want to move their vehicles. They and their ignorance put other's lives at risk and I am attaching the pictures for your reference. The irony is one of the car belongs to PWD department of National Highways and the driver of that car said...
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P
Premksharma
from Gurugram, Haryana
Dec 27, 2021
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Misbheave try to beat and charged toll double times

Address:Shyam kunj gurgaon

Hello Team, on 25th dec i went from Gurgaon to Barsana in between at toll plaza srinagar by my car No HR 72E 6059 witj my family the toll employees charged me double and when i raise my voice they try to beat me and said "chala ja chala ja na saale ki lass bhi na milage" in front of 100 peoples my family chiled everyone is there so its happend with laks of peoples every day at this toll plaza so please do the quick action in this regard or...
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A
Abideen .31
Dec 27, 2021
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High fees and cheap quality

Address:Tamil Nadu

All the toll gate price are high in Tamil Nadu, they are charging Rs.110, Rs.150, Rs.180 for single pass .In this difficult days every price goes high .Please take serious action.Even though all road ways are not good enough . What’s the value of our money ?...
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Address:Seshaiahgaripally, near Palampally toll plaza, Kadapa.

I, M.Venkateswara Rao resident of SeshaiahGari palli village near Palampally toll plaza, Kadapa, Andhrapradesh would like to bring below issues to the notice of NHAI.
1. Toll plaza is located inside Municipal corporation limits.
2. No service road provided so far
3. Accidents are happening frequently because of no service road
4. Recently NHAI is constructing bus shelter for our village
5. For the bus shelter,...
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V
Vdhakar
from Raisen, Madhya Pradesh
Dec 26, 2021
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Double tax taken at Toll

While crossing the "Vishankheda NH-12 Of Madhya Pradesh" Toll Plaza at 9:04 AM on 25th December. Our fast tag was showing as blacklisted. And, the employees took the money (Rs.70) in cash. Also they debited the money(Rs. 35) from fast tag balance....
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D
Dev Bharai
Dec 26, 2021
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My fastag recharge not completed because of kyc

Address:Ramkrushna nagar,Gundala road,Gondal

I have nhai fast tag but it will not allow me to add money to my fast tag wallet due to kyc.though i have updated kyc but status shown kyc pending..and due to that reason i have to pay double toll charge.so plz resolve my issue as soon as possible.. vehicle no.GJ03EC8702...Mo.no.[protected]..Name: Devubhai L Bharai......
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K
Khushaljoshi2310
Dec 26, 2021
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Misbehavior of toll keepers and wrongfully charging of toll

Our car MP09CN5999 was passing through dhule-palasner tollgate on Agra Bombay highway. We were kept awaited for more than 8 min with just two cars infront o[censored]s. Since we abided by the rule mentioned in NHAI circular if we had fast tag and had to wait for 10 seconds it will be free. When we told the toll keeper he misbehaved with us and not followed the rule released by NHAI.
Please take some action against them by either checking...
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A
Abhinash Reddy
from Hyderabad, Telangana
Dec 26, 2021
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Toll staff improper behaviour and manhandling

It is to sumbit that we are travelling from somnath to dwaraka on NH51.
At Kuchadi Toll plaza our car got blacklisted due to low balance.
We have requested the staff to take double charge and allow us to pass but don't know why the staff caught argument with us and manhandled our driver.
This act of rowdyism cannot be tolerated in our country.
We humbly request you to kindly take necessary action on this kind of...
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A
abnan
Dec 26, 2021
Dec 26, 2021
This thread was updated on Dec 26, 2021
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FASTag Toll payment

Pipili toll gate, Odisha... Same day i. e on 9th Dec 2021 my fastag deduction was Rs 60 for onward journey and Rs 115 in return journey. Why?...
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B
Bishan Basu
from Noida, Uttar Pradesh
Dec 25, 2021
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Non-receipt of interest

While computing the total interest for the purpose of ITR, it appeared that the interest on a bond for Rs 400, 000/- has not been deposited for last two years. Can you please check and confirm urgently whether our findings are correct.
References: INE906B07ENO, CA1, EH2...
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P
praveenmr19791
Dec 25, 2021
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FASTAG ( South Indian bank)

Address:Mangalath House, thuruthissery, maikad p o, angamaly, ernakulam, kerala-683589

Hi, I have recharged my SIB fastag with amount of 200 on yesterday and 80 rupees deducted in paliekkara toll plaza, Trissur. Now it is showing only 46 rupees in my account and there is no other transacts made on this. I have registered a complent for the same with id 79627. My registred mobile number is [protected].

Bank is considered this as the least priority and I don't have any faith on the bank persons. Kindly do the...
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V
Vaibhav Garg998
Dec 25, 2021
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About deduction of fastag amount without going on toll plaza

Sir/mam,
I am using airtel fastag service on my fourt vehicle (UP20AM7777), YESTERDAY i received a message from Airtel payment bank(fasttag), that 40rs deducted i.e., "You Paid Rs.40 at Sayyad Mazra Toll Plaza o[censored]P20AM7777 on 24/12/21 16:04:50. Avl Bal Rs.110.00 Txn ID: LN[protected]"
But i was not going anywhere.
So, please raise my complaint and investigate that my vehicle number car or related fastag using in...
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