National Highways Authority of India [NHAI] Complaints & Reviews

Respected sir,
Today on 13 Nov 2021, i was travelled from Mumbai to nashik that time at padgha toll Paid Rs 120.0 toll for MH03BS4288 at Arjunalli on 13 Nov 2021, 08:36 AM. TxnId: 0010012111130836120880 through Fastag, after that when I was reached at Ghoti toll plaza again through Fastag automatically debited Paid Rs 120.0 toll for MH03BS4288 at Ghoti on 13 Nov 2021, 10:51 AM. TxnId: 0010002111131051278520., means I was paid twice...

Dear Sir/manager
I am lt col vishvesh kumar mishra serving in Indian Army for the last 15 years. I am writing to you with regards to Mr Anil Singh ( Toll booth operator) and Mr S Singh Chauhan ( Toll manager) presently working at Dakhina Shekhpur Toll plaza between Raebareli and Lucknow. Sequence of events were as under
a) Mr Anil Singh, Toll booth operator, was shown the I card. Individual kept the I card with him and when...

Fast Tag Auto Scan is not working since long time now at this Toll Plaza.

You have to stop the car and manual a person has to scan each and every car since so many months now.

No benefits for fast tag and waste of resources even after spending so much on infrastructure.

Please look into it and get it resolved...

When I have Rs. 96 fastag balance the Gollaprolu toll plaza id no 352048 East godavari Andhra Pradesh staff to refused to pass my vehicle no AP16BC0257 at the time of 18.32 dated[protected] and they told to me error is low balance. I need only Rs. 20 for passage of the vehicle. In the spot (18.34) I recharged the balance for Rs. 100 and next 10 seconds I got successful recharge with Rs.196 balance sms also. Even after recharge also they are...

Dear Sir/Madam

Once again the same issue occurred on the same toll gate. no action taken.
why should we need to pay extra? kindly solve this issue as soon as possible.

THE PREVIOUS COMPLAINT AS SAID BELOW:

Dear Sir/ Madam
We have a dispute about 3 toll gates (Sullurpet, Bhudanam & Nellore) Located in Andhra Pradesh. The problem is they are charging twice for a single entry. Repeatedly...

My car Number MP17CC9004 passes through JOGNIHAI Toll Plaza Rewa M.P. at 06.41 am on 12.11.2021 which deducted Rs. 70.00 from FASTTAG while for local vehicles Only Rs. 35.00 charge should be deducted.

Sunil Tiwari
[protected]...

I live in Pune. As per my knowledge, all the vehicles who have Pune passing, don't have to pay toll at Khed-Shivalur toll naka. But still, they don't have any lane for Pune vehicles or they never allow Pune passing vehicles to not pay. Now a days, we have to pay through fast tag. So it automatically gets cut but they never pay it off or give refund. There are lot of lines and huge traffic blocks. There are no lines at Anewadi toll. Then why...

Driving down from Hospet to Kolhapur on NH67
There were numerous farmers drying foodgrains in the middle of roads
Not only slowing down traffic but also posing serious accident hazard....

Dear Sir,

This is brought to your kind attention that people at the toll plaza at Gudur, under the Hyderabad-Yadagiri section, are collecting the cash because of the non-functing of your sensors. I am having a toll tag and having a balance of more than Rs.4500/-

Yesterday my passing on Shamshabad Airport, happened. For your reference, I am herewith giving you the details of the amount paid and my vehicle particulars....

My vehicle name OD02BJ3243 which passed pipili toll plaza on[protected], but on up and down trip I pay same amount I, e rs 115 two times.Priviously it was 115 and 60 but now I pay 115 and 115 through my fastag....

NHAI Toll free Universal Access Number 1033 not working....

Every time fast tag not workings at pokran (jaiselmer) rajsthan.
Receipt seems to be fake...

We passed the Pahamawlein Toll Plaza Shillong to Guwahati on 12 Nov 2021 at 9:15 am. We are having a perfectly working Fastag on the car but the operator of Lane no B06 refused to scan it and collected double the actual toll amount. When we asked for a receipt, she issued a receipt where Vehicle number is not mentioned. It clearly shows that the travellers are being looted and the toll collected like this is misappropriated...

Hi,
As our government of India introduced about fastag for making traffic smooth and hassle free,
I usually go faridabad via Delhi, I am using fastag, but they always say that your balance is low, and you will have to pay, if we request them they gather with 3 4 people and strat arguing, I felt very bad experience, I could not ask the person name,
I would like to give a very honest feedback, Please take an action against...

While going to Bongaigaon on 09.11.2021 we have entered Bijni Till Gate and they said the Fast tag is not working, they used the hand scanner but it didn't work and same has been happening with other vehicles also. They have checked the balance through mobile apps too. So they asked us to pay ₹80 and pass. While coming back again we have faces same situation and asked them to get it done through mobile apps they said the system is not there...

Bad road condition on Jaipur Road, bikaner is leading to fatal accidents everyday,
please start the highway construction as soon as possible.
Also there is no road light on one side of the road.
This road is considered as NH 11 so this should be constructed importantly and should be given priority.
Also there is no speed limit rule there and reckless driving....

At Nandgaonpeth toll plaza on amravati nagpur highway 2 out of 5 gates are always closed at heavy rush morning hours. Due to such unuse of available structure results in heavy traffic jam at the entry of toll plaza. Even after the implementation of Fastag system if we are still waiting in row and losing a fuel in jam due to poor maintenance practices and uncaring nature of staff of NHAI, no one can't achieve a goal of reducing an import bill...

We want to highlight the issue which we are facing on daily basis. There is a one street lamp on the main bus stand of Bhawanigarh 148026 near Patiala. This bus stop is on the main highway & there are too much wires lying near bus stand chair. All wires are in torn condition. There is a very big risk for people’s. I am attaching one picture for the same. Please instruct your local team to resolve this issue asap. Thank you...

On 10.11.2021 7:42am, when I was passing toll plaza ndkhairi Plaza on nagpur amravati rd.i was about to pay by fasttag on my car but toll personal replied that there system shows that my fastag is blacklisted and cheated my double charge by cash and allowed me to go but I didn't faced any complaints in rest of the tolls.later on I found that payment of rs45 was also deducted.car no .mh46 bv5601...

First of all, in every 2 km of road from himmatnagar to Ahmedabad contains diversion. Also the quality of regular road is not upto the mark. Patholes everywhere. Secondly, the toll plaza is doing the cheating to almost every car owners who pass from their toll. On the date of 7th November 2021. I passed through this toll. And when my car reached to the toll booth. The display was showing like zero balance. I vividly remember that I had enough...