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National Highways Authority of India [NHAI] Complaints & Reviews

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Updated: Oct 22, 2025
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National Highways Authority of India [NHAI] reviews & complaints page 117

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INSURANCE SOLUTION
Nov 20, 2021
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Address: Chhijarshi pilakhuwa dist hapur toll plaza

Chhijarshi pilakhuwa up toll plaza manager not accepted voter card and electricity bill for local resident pass under 20 km
Contact no [protected]

Pls resolve this mater
Nov 27, 2021
Complaint marked as Resolved 
I m submit local address printed registration certificate, electricity bill of owner and voter card for below 20 km area local pass They return my document and say we consider only adhar card for local residency pass I personly meat with toll manager arvind kumar 9560963936 he clearly reject nhai not accepted other than adhar card for local pass Due to this i pay daily Rs 200 toll per day pls help My mobile no 9119044044 Up14ex1101
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    Paras Keshur
    Nov 19, 2021
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    Address: Rajkot Bharudi Toll plaza

    My car lying home and message received for toll deduction for 18.11.21 (message received on 19.11 .21).

    What is this. Is there any kind of fraud ?
    +1 photos
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      Chillupatel
      Nov 19, 2021
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      Dear Sir/Madam,

      We are facing several issues including traffic congestion, air pollution and health issues by having food from illegal road side shops on National Highway 206. Also the smoke coming out of the stove causes suffocation and great deal of inconvenience. The vendor and his customers are spreading filth on the road. It is difficult for ladies to pass that space as people use to gather there for smoking.

      Despite several attempts asking to move out the shops, they are reluctant and challenges us to file complaint if we wish to. Please do the needful and help us with removing the encroachment.

      Complete Address
      National Highway 206,
      Jog Road,
      Near Bajaj Showroom,
      Sagar-577401.
      Shimoga (Dist)
      Karnataka (State)
      +2 photos
      Jul 07, 2022
      Updated by Chillupatel
      Can I have any update on this?
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        V
        Vinod R Pillai
        Nov 19, 2021
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        For car they are not providing return ticket. Also for one side they are charging 50 rs. So i had to pay 100rs instead of 35 rs. Nhai tarrif board says 25 rs for one sode and 35 rs for return
        +2 photos
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          Pravendra K Tomar
          from Delhi, Delhi
          Nov 19, 2021
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          I want to inform you about a deduction of Rs 120 from my fast Tag at Luharli Toll Plaza on[protected] at 04:34:50 from Wallet[protected].
          While My Vehicle is at my Home and I have never traveled on the route and never Cross the Toll Plaza. Kindly Trace the Vehicle and Find its Registration Number from Your CCTV cameras.
          the Balance in my Wallet was Rs 1000 which is now Rs 880.
          In the Massage of the deduction of Rs 120 My Car Number is shown as - DL 2C BC 8757. This number is of My Car BREZZA which is Correct but I have not traveled on that route
          Kindly Find the Actual Car Number from CCTV which pass through Toll Plazza at that Time and take appropriate action against the Car.
          +1 photos
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            S
            srinivas velicheti
            Nov 18, 2021
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            Address: Vijayawada

            Gents, a new bridge before hanuman junction on NH16 Toll highway from Eluru is unsafe and likely cause of accident. Uneven level of bridge joints is very dangerous for vehicles and passengers. Action by concerned is needed. Speed limit required to avoid accidents. Safety concern for immediate action
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              Pritiben vaghela
              from Rajkot, Gujarat
              Nov 18, 2021
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              In rajkot (gujarat), near gondal chowakdi, national highway 8b realated issue...Detail as below ...Sir, my self priti vaghela, i am am living at new swati park kothariya, i am pregnant woman, sir i am working in government department so i have to go daily office with my moped, sir as i am lady i want to request that all road are broken like, service road near swati park society, krishna way bridge, swati pan and riddhi sidhhi park, all road broken and demaged on this national highway service road...Also drange line also open and broken, than service road to virani aghat road also broken, and mid way or cross of service road also broken and demaged, virani aghat chowak to tapasi hottle all roads are broken, antoher side new swati park to riddhi siddhi park both roads are broken, also riddhi siddhi park have heavy damaged.Sir as i am pregnant woman and also many ladies, kids, girls, elders heave to suffer lot due to demaged of roads please sir repair or clear the pits with asphalt or moram so that the risk of an accident can be reduced
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                Pritiben vaghela
                from Rajkot, Gujarat
                Nov 18, 2021
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                In Rajkot(GUJARAT), there are two overbridge under NHAI (8B), near Gondal Chowakdi Rajkot (1) Ridhhi siddhi park overbridge/swati park over bridge(2) Hudako chowakdi Overbridge...under these both overbridge Roads are totally broken as well as Electric lights not working and also service road also totally damaged.
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                  Pritiben vaghela
                  from Rajkot, Gujarat
                  Nov 18, 2021
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                  Ner Gondal chowakdi (Rajkot-Gujarat), there are service roads and mains nation highway are totally broken each and every time accident running.please repair
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                    Pritiben vaghela
                    from Rajkot, Gujarat
                    Nov 18, 2021
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                    Kindly attension bharudi or Gondal or Rajkot (Gujarat), may be old national highway 8B ahmedabad to Jetpur road realated issue..At Rajkot, Nr Gondal Road overbridge, both service road nr swati park -riddhi siddhi park-virani aghat- all r broken. repair on emergency basis to avoid accident. If any confusion u may call me on [protected].
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                      Santosh Wadghule
                      Nov 17, 2021
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                      I am a native from nashik. The toll tax deducted Rs.290 which was more at pimpalgaon baswant nashik. This incident happened on 16/11/2021.
                      My car number is MH15DS9127. Please help me to refund the remaining extra amount.
                      +1 photos
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                        A
                        Asadiqbal
                        from Baikunthpur, Chhattisgarh
                        Nov 17, 2021
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                        Address: Pachira toll plaza

                        My fastag has been debited by 30₹ for toll tax and the pachira toll plaza counter person said your fastag is not working and taken extra 60₹ ...
                        Fastag transaction id[protected]-0010012111171012283296

                        Ticket number[protected]
                        +2 photos
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                          NileshRokade7
                          from Pune, Maharashtra
                          Nov 17, 2021
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                          Address: Bharat petrol pump punawale pune

                          Service road near to the Bharat petrol pump punawale in Pimpari chinchwad area is in very bad condition. It has big path holes. This service road is completely blocked due to water in rainy season. There are 500+ families residing in this area . Using such road has caused many incidents .attached photo shows road conditions just die to rain for one day on, 16th November 2021 .
                          +2 photos
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                            Rishu2577
                            from Gopalganj, Bihar
                            Nov 16, 2021
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                            I have been charged twice at chainwa toll plaza which is situtaed at chapra gopalganj highway. They ask me for cash and told me that my fastag balance is low. But after some time I get transaction message. It is totally fraud at chainwa toll plaza. My vehicle no. Is BR28X7377 the amount was deducted at 4.30 pm at 16/11/2021. And I have cash receipt of toll plaza which I am attaching the same.
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                              Mahendra Daradi
                              Nov 16, 2021
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                              Address: Talegaon Dabhade

                              Dear Sir,
                              I am from Talegaon Dabhade.
                              My Car No is MH14 FM 2855.
                              When i am going from toll naka i always give prior intimation to staff that i am from Talegaon Dabhade Also i show my Licence to staff.
                              But after 1 hour toll cut message comes.

                              It is going from 6 months frequently.

                              Are any Government agency is involved in this to resolve our problem ?

                              Can i get toll amount refund.

                              If anybody dont have fast tag then toll plaza takes Double amount of toll.
                              Same way Toll Cutted from Local cars by mistake then Toll plaza should Also diposite double amount in fast tag account same way.
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                                Prithvi Komal
                                Nov 16, 2021
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                                Address: Hyderabad

                                Sir /madam
                                We request u we r getting trouble with ur NHAI 44 contractor at hyderabad he is miss using his job rights
                                Chanage no 476.150 to 486.150
                                His name is makabool Ahmad khan
                                He is stoping vechiles at night time and
                                Colleting money physically from lorrys n cars so plz take a action on him
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                                  Dr. Deepak Bhutani
                                  Nov 16, 2021
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                                  Address: Chandigarh

                                  On 15th November, We were coming from Delhi to Shahbad Markanda (Haryana). evening around 6:15pm one Truch (HR 39 E0640) (Larger one 14/16 wheeler) hit my car during the wrong side overtake at a speed of 80km/h and ran away in his on way at the same speed. I tried to follow him and simultaneously we tried to call at 1033 and 100 help line number but both the numbers were busy more than 30min.
                                  Finally 1033 picked up by a customer care executive but he said they can help to catch a
                                  vehicle of overspeeding and can not inform to the traffic police to catch that driver.

                                  That truck (HR 39 E0640) crossed the CCTV CAMERA INSTALLED ON OVERHEAD BRIDGE JUST 3KM BEFORE TO SHAHBAD Markanda, Haryana.

                                  Yesterday, we come to know about the poor system of over India.

                                  Most Interesting: In India, Domino's claims that they can deliver the Pizza within 30min but a needy people on our National Highways can not contact to the helpline numbers 1033 and 100 upto 30min. After contacting them they can help to someone or control anything.
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                                    sarthak gill
                                    Nov 16, 2021
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                                    Address: Meerut toll plaza west uttarpardesh between meerut and mansurpur

                                    The rush at the toll plaza of meerut west uttarpardesh is very high in evening time hence they cut the toll after saying that the line is more than 100 m please review it.
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                                      dev9897
                                      from Mumbai, Maharashtra
                                      Nov 16, 2021
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                                      Address: Barari, Mathura

                                      At Barai, NH19, over bridge has not build on cross road which connect more than 20 villages and connects to Rajasthan further, now situation getting worse day by day, vehicles and pedestrian risks their life to cross the 6 lanes hingway and even accidents are common at crossing. Please take a look and approve the overbridge.

                                      Best regards,
                                      Dev
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                                        Anurag291189
                                        from Delhi, Delhi
                                        Nov 16, 2021
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                                        Resolved

                                        I was charged 220/- in cash at srinagar toll plaza at 11:40 pm on 15/11/2021 as my fasttag was showing blacklisted. But my paytm account also got debited with 55/- at 11:40 pm on 15/11/2021. This was my return trip on the same day from Faridabad which is why i believe i was charged half in the return trip ( was charged 110/- at 7 pm).
                                        Nov 16, 2021
                                        Complaint marked as Resolved 
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