National Highways Authority of India [NHAI] Complaints & Reviews

I hire a taxi who don't have Fastage and have just crossed toll plaza Baskopa, Durgapur, West Bengal. At toll plaza, I have requested to pay toll through card/Paytm etc. But
Your official has forced me to pay cash and said that no electronic payment is acceptable in this toll plaza.
My payment ticket no is [protected].
I am very sorry to say that not working of electronic transaction is realy surprised and hurt any...

Dear Sir/ Madam
We have a dispute about 3 toll gates (Sullurpet, Bhudanam & Nellore) Located in Andhra Pradesh. The problem is they are charging twice for a single entry. Repeatedly this is happening and all lcv vehicles who are passing by.

Their response for this act is "we don't have a separate deduction for LCV so we deduct LCV in Truck category".

The details of the vehicle and the amount deducted in...

There are illegal and non-structured speed breakers created on National Highway No.503A . 16 Speed Breakers have been constructed within stretch of 02 KMs between Pandoga to Bharsali on National Highway No.503A. These speed brakers have been constructed in a very dangerous way & will cause accidents especially in night. In night time, these speed brakers are not visible. Kindly look into the matter & ensure removal of the same...

Dhaneshwar Toll plaza on national highway didn't scan my fastag. After moving to and fro. He refused to allow to pass.
Then my driver took car back.
Next lane was non functional.
Took to outermost lane where Mr Rajendra who said himself supervisor behaved unmannerly.
Hand operated scanner was discharged.
4-5 people were sitting there seems to be the workers of toll plaza. non of them cooperative tather...

Dear,
Sir/Madam,
Yesterday[protected], I was penalised Rs 100 at Raha Toll Plaza Assam stating that my FASTag did not have sufficient fund whereas, I had a balance of Rs370.

Ticket No. 401018
Vehicle No. NL 02 CA 0600

Kindly look into the matter and take necessary action.
Thanking you,
Yours faithfully,
T Temjen...

NH 14 Beawar pindwara BPP TOll Plaza पे गाड़ी का टोल कटने मे एक घटा लाईन में खड़ा रेहेना पडता हे...

Dear concern,

Past one month jindpur toll plaza NH 232 are not taking fastag scan and asking for money. Kindly take cognizance of the complaint urgent...

At lakhanpur toll plaza, we were travelling from pathankot to jammu daily updown dated 26, 27, 28 october and toll plaza scanner always show message fastag blacklist but same fasttag shows no problem at all other toll plaza and we have been charged double.
Moreover the staff of toll plaza was so arrogant and rude. We were harrased for continously 3 days which is a matter of concern. Such a gundagardi is there.Kindly check your cctv...

मेनाल टोल प्लाजा जो कि चित्तौड़गढ़ जिले के बिजोलिया तहसील के अंतर्गत आता है इस टोल प्लाजा के कर्मचारी ग्राहकों के साथ बहुत बुरा बर्ताव करते हैं गाली गलौज करते हैं और उनसे...

I reside within 20 Km of Mettupatti Tool Palaza 636106 (Checked with Goole map), I need to take FASTag concessions available for local vehicles. While approaching they guide me avail monthly pass Rs. 150/- for 5 Km distance or Rs. 300/- for 20 Km distance. There is no other provision for FASTag concessions available for local vehicles. As per Tool Palaza rule avail FASTag concessions for local vehicles with submission of RC and address proof...

Dear Sir,

Iam Kalamani S Vehicle No TN37BK1356.21st October I have crossed the pampam Tollplaza 105 is the actual amount but on 25th October 120 debited as different amount.I have given the transaction history on 23rd and 25th I crossed the same plaza see the same Rs: 105 only debited.Kindly return back the amount it is wrongly debited.doesn't received Notification for my reg mobile number for the wrongly debited amount.br...

Hii
I am Girish B Kharat, Nashik.
At Pimpalgaon Toll Plaza, Mumbai Agra Highway, Pimpalgaon, Tal.Niphad, Dist. Nashik.
The staff is working there doesn't know to read the RC book atleast either this vehicle is local or not and because their lack of knowledge or lack of literacy they are trying to charge more. And not ready to listen and if we go to explain them the ladies appointed there starts disputes.
And many...

Https://youtu.be/cGHO91IY0s8

sir NH-458 degana is damaged from everywhere, no body is Looking on this matter and NH458 bridge at Degana has been damaged twice, the reason was only Corruption while making the road. very low quality Highway was made. so pls make a Committee against this.
Regards
SDO(T) Degana...

सर मेरा नाम सौरभ है मे कोटा राजस्थान का निवासी हु हमारे यहाँ कोटा बाईपास पर एक टोल प्लाजा है जिसपर कोटा और बूँदी distric कि गाड़ियों का टोल नहीं लिया जाता लेकिन फ़ास्ट टैग लगा होने...

Hello,

I just now (26 Oct 2021 time around 4pm) passed through Kini toll plaza, Kolhapur, Maharashtra. I passed through left most lane where one person who attended us was too rude and was demanding double charge i.e. Rs.160 when fasttag did not work. We admitted everything at first what he asked to do except paying double charge. We took the vehicle back. But he was admant on taking Rs. 160 when we denied to pay. Dont know...

Pos machine not available fastag not working and the people are asking for cash forcefully...

I have been charged ₹225/- (₹170+₹75 roundtrip) for my vehicle series MH15 at Nashik, Pimpalgoan Baswant toll plaza, where I should be charged ₹60 (₹40+₹20) legally, as per local vehicle norms.
On asking after scanning, they asked me to provide my local address documents, and now onwards I would be charged at a local rate, they said.
But, the officials should notify the drivers before scanning the tag, as everyone...

I had a journey from Nagpur to Hyderabad and back to Nagpur... I was shocked to attempt the toll plazas on the route... it was the journey of 500KM and I attempted and paid on 9 toll plazas... is this what the people expect from government on the name of good road??? on every 40 to 50 KM we need to pay Rs.. 90 to Rs. 85... this is a straight loot.

Apart from this after paying such amount in toll plaza in Maharashtra... the...

I would like to bring your notice about the bad condition of NH9 road .

Road location
NH9 Delhi rohtak road
Tilyar lake Rohtak to IMT chowk, kheri sadh Rohtak

The road was built a few days ago.There are many sewer main holes which are above the level of road it is too difficult to drive and
it is more dangerous for two wheel vehicles

NHAI can see this in attachment .br...

I travelled on 22 October 2021 from Asansol to Kolkata via NH19 found that the entire road is full with many holes which are very dangerous for car travelling with a speed more or less 70 km per hour. For a hatchback car a person have to pay Rs 255 /- for the toll tax (dankuni rs 90, Palsit rs 90 and Durgapur Banskopa rs 75) for travelling about 200 km which is not a matter of joke. So we expect a road with good condition. After Dankuni to...