Claimed

National Highways Authority of India [NHAI] Complaints & Reviews

1
Updated: Dec 12, 2025
Complaints 8467
Resolved
214
Unresolved
8253
Contacts

File a complaint to National Highways Authority of India [NHAI]

Having problems with National Highways Authority of India [NHAI]?

File a complaint and get it resolved by National Highways Authority of India [NHAI] customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

National Highways Authority of India [NHAI] reviews & complaints page 118

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
P
Pritiben vaghela
from Rajkot, Gujarat
Nov 18, 2021
Report
Copy

In Rajkot(GUJARAT), there are two overbridge under NHAI (8B), near Gondal Chowakdi Rajkot (1) Ridhhi siddhi park overbridge/swati park over bridge(2) Hudako chowakdi Overbridge...under these both overbridge Roads are totally broken as well as Electric lights not working and also service road also totally damaged.
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    P
    Pritiben vaghela
    from Rajkot, Gujarat
    Nov 18, 2021
    Report
    Copy

    Ner Gondal chowakdi (Rajkot-Gujarat), there are service roads and mains nation highway are totally broken each and every time accident running.please repair
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      P
      Pritiben vaghela
      from Rajkot, Gujarat
      Nov 18, 2021
      Report
      Copy

      Kindly attension bharudi or Gondal or Rajkot (Gujarat), may be old national highway 8B ahmedabad to Jetpur road realated issue..At Rajkot, Nr Gondal Road overbridge, both service road nr swati park -riddhi siddhi park-virani aghat- all r broken. repair on emergency basis to avoid accident. If any confusion u may call me on [protected].
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        S
        Santosh Wadghule
        Nov 17, 2021
        Report
        Copy

        I am a native from nashik. The toll tax deducted Rs.290 which was more at pimpalgaon baswant nashik. This incident happened on 16/11/2021.
        My car number is MH15DS9127. Please help me to refund the remaining extra amount.
        +1 photos
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          A
          Asadiqbal
          from Baikunthpur, Chhattisgarh
          Nov 17, 2021
          Report
          Copy

          Address: Pachira toll plaza

          My fastag has been debited by 30₹ for toll tax and the pachira toll plaza counter person said your fastag is not working and taken extra 60₹ ...
          Fastag transaction id[protected]-0010012111171012283296

          Ticket number[protected]
          +2 photos
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            N
            NileshRokade7
            from Pune, Maharashtra
            Nov 17, 2021
            Report
            Copy

            Address: Bharat petrol pump punawale pune

            Service road near to the Bharat petrol pump punawale in Pimpari chinchwad area is in very bad condition. It has big path holes. This service road is completely blocked due to water in rainy season. There are 500+ families residing in this area . Using such road has caused many incidents .attached photo shows road conditions just die to rain for one day on, 16th November 2021 .
            +2 photos
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              R
              Rishu2577
              from Gopalganj, Bihar
              Nov 16, 2021
              Report
              Copy

              I have been charged twice at chainwa toll plaza which is situtaed at chapra gopalganj highway. They ask me for cash and told me that my fastag balance is low. But after some time I get transaction message. It is totally fraud at chainwa toll plaza. My vehicle no. Is BR28X7377 the amount was deducted at 4.30 pm at 16/11/2021. And I have cash receipt of toll plaza which I am attaching the same.
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                M
                Mahendra Daradi
                Nov 16, 2021
                Report
                Copy

                Address: Talegaon Dabhade

                Dear Sir,
                I am from Talegaon Dabhade.
                My Car No is MH14 FM 2855.
                When i am going from toll naka i always give prior intimation to staff that i am from Talegaon Dabhade Also i show my Licence to staff.
                But after 1 hour toll cut message comes.

                It is going from 6 months frequently.

                Are any Government agency is involved in this to resolve our problem ?

                Can i get toll amount refund.

                If anybody dont have fast tag then toll plaza takes Double amount of toll.
                Same way Toll Cutted from Local cars by mistake then Toll plaza should Also diposite double amount in fast tag account same way.
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  P
                  Prithvi Komal
                  Nov 16, 2021
                  Report
                  Copy

                  Address: Hyderabad

                  Sir /madam
                  We request u we r getting trouble with ur NHAI 44 contractor at hyderabad he is miss using his job rights
                  Chanage no 476.150 to 486.150
                  His name is makabool Ahmad khan
                  He is stoping vechiles at night time and
                  Colleting money physically from lorrys n cars so plz take a action on him
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    D
                    Dr. Deepak Bhutani
                    Nov 16, 2021
                    Report
                    Copy

                    Address: Chandigarh

                    On 15th November, We were coming from Delhi to Shahbad Markanda (Haryana). evening around 6:15pm one Truch (HR 39 E0640) (Larger one 14/16 wheeler) hit my car during the wrong side overtake at a speed of 80km/h and ran away in his on way at the same speed. I tried to follow him and simultaneously we tried to call at 1033 and 100 help line number but both the numbers were busy more than 30min.
                    Finally 1033 picked up by a customer care executive but he said they can help to catch a
                    vehicle of overspeeding and can not inform to the traffic police to catch that driver.

                    That truck (HR 39 E0640) crossed the CCTV CAMERA INSTALLED ON OVERHEAD BRIDGE JUST 3KM BEFORE TO SHAHBAD Markanda, Haryana.

                    Yesterday, we come to know about the poor system of over India.

                    Most Interesting: In India, Domino's claims that they can deliver the Pizza within 30min but a needy people on our National Highways can not contact to the helpline numbers 1033 and 100 upto 30min. After contacting them they can help to someone or control anything.
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      S
                      sarthak gill
                      Nov 16, 2021
                      Report
                      Copy

                      Address: Meerut toll plaza west uttarpardesh between meerut and mansurpur

                      The rush at the toll plaza of meerut west uttarpardesh is very high in evening time hence they cut the toll after saying that the line is more than 100 m please review it.
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        D
                        dev9897
                        from Mumbai, Maharashtra
                        Nov 16, 2021
                        Report
                        Copy

                        Address: Barari, Mathura

                        At Barai, NH19, over bridge has not build on cross road which connect more than 20 villages and connects to Rajasthan further, now situation getting worse day by day, vehicles and pedestrian risks their life to cross the 6 lanes hingway and even accidents are common at crossing. Please take a look and approve the overbridge.

                        Best regards,
                        Dev
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          A
                          Anurag291189
                          from Delhi, Delhi
                          Nov 16, 2021
                          Resolved
                          Report
                          Copy
                          Resolved

                          I was charged 220/- in cash at srinagar toll plaza at 11:40 pm on 15/11/2021 as my fasttag was showing blacklisted. But my paytm account also got debited with 55/- at 11:40 pm on 15/11/2021. This was my return trip on the same day from Faridabad which is why i believe i was charged half in the return trip ( was charged 110/- at 7 pm).
                          Nov 16, 2021
                          Complaint marked as Resolved 
                          Helpful
                          2 other people found this review helpful
                          2 found this helpful
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            N
                            navneet prashar
                            Nov 16, 2021
                            Report
                            Copy

                            Address: Ban toll plaza Jammu & Kashmir

                            I am working in Shri Mata Vaishno Devi University, so i have to cross the ban toll plaza everyday, two times in a day. The automatic machines are not working, everytime they deduct the toll manul machines which is also less in number. We have to wait for long time for the deduction of toll even though we have fast tag. Most of the time the deductions are wrong. they deduct the same amount even in the return journey. The behave of the staff is also very rude even though we are paying the full toll. They have also issued the wrong passes to some of the vehicles which is a issue of inquiry.
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              C
                              casvaradhan
                              from erode, Tamil Nadu
                              Nov 16, 2021
                              Report
                              Copy

                              The road laid by nhai is not properly maintained and especially after the rain there are lots of pits in the centre lane of both sides. They should be immediately setright to avoid untoward incidents.
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                C
                                caraj91
                                from Pune, Maharashtra
                                Nov 16, 2021
                                Report
                                Copy

                                Address: Pune

                                Dear Sir,
                                Why do you allow them charging toll to local vehicles ? They are debiting fast tag account after few minutes of passing through Khed Shivapur toll plaza to private local vehicles. Aren’t you aware of this theft ?
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  A
                                  AkeshM
                                  from Dindigul, Tamil Nadu
                                  Nov 15, 2021
                                  Report
                                  Copy

                                  Address: Near RMTC, Dindigul road, Natham, Dindigul, Tamilnadu, 624401

                                  Dear sir/madam,
                                  I'm Akesh, we live in Natham (Pincode: 634401), a town in Dindigul District of Tamil Nadu. On the road of Dindigul - Natham Higway the name Board of Natham is damaged because of that it is not properly visible until vehicles get closer to it, possibly this situation could make Accidents. So I kindly request the respective authorities to take a proper action to it.
                                  Regards,
                                  Akesh M
                                  Student at NIT Trichy,
                                  Btech - EEE.
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    S
                                    sandkk2
                                    from bhilai, Chhattisgarh
                                    Nov 15, 2021
                                    Report
                                    Copy

                                    My self sandeep yadav a disabled person with more than 50 percent disability wants to state that during my journey from a by pass road near DMART at Bhilai Chhattisgarh from my four wheeler vehicle.

                                    At Toll Naka I showed my unique identity disability card issued by govt. of India and also my license to Toll Tax duty person and also to supervisor .

                                    Inspite of saying and showing all the relevant proof of my disability, the NHAI Toll collecting person has taken the Toll Tax by stating that only 100 percent disable person are eligible for toll tax exemption and i[censored] have some problem just lodge a complaint with our Toll Tax receipt

                                    Here by i m attaching the relevant documents about journey on 14.11.2021 and also attaching my unique identity disability card issued by govt of india and my driving license.

                                    Details:-
                                    Sandeep yadav
                                    Bhilai
                                    district-durg
                                    chhattisgarh
                                    490001
                                    Email- [protected]@gmail.com
                                    Mob- [protected]

                                    Kindly resolve my query and return my toll tax amount and also guide toll collecting persons about the exemption rules
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      S
                                      SurajPhalke
                                      from Pune, Maharashtra
                                      Nov 15, 2021
                                      Report
                                      Copy

                                      Address: IRB MP Expressway Private Limited Khalapur

                                      On Talegaon Toll Plaza they are not able to SCAN FastTag. So they take CASH of Rs. 270, which cover next Khalapur Toll Plaza and no need to pay on next toll booth. But When i reached to next Khalapur Toll Plaza that time my FastTag was scanned & they deduct my Rs. 203 from FastTag. Kindly process for refund on my FastTag Account. For reference both deduction receipts attached.
                                      +2 photos
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        S
                                        Sanjay prajapat Nokha Bikaner
                                        Nov 15, 2021
                                        Report
                                        Copy

                                        Address: SHIV COLONY SHIV BARI ROAD BHAGAT SINGH MARGH GALI NO 2

                                        Both nom. 02
                                        Operator name 5002
                                        Receipt no. 115218
                                        Amount 165
                                        Four whiler vehicle charge 165 rs. Liya h four whiler ka charge 60/- h itna jyada charge kyo liya plzzz check this toll plaza h plzz solve the problem
                                        Helpful
                                        Found this helpful?
                                        Write a comment
                                        Report
                                        Copy

                                        Post your Comment

                                          I want to submit Complaint Positive Review Neutral Comment
                                          code
                                          By clicking Submit you agree to our Terms of Use
                                          Submit