National Highways Authority of India [NHAI] Complaints & Reviews

In Rajkot(GUJARAT), there are two overbridge under NHAI (8B), near Gondal Chowakdi Rajkot (1) Ridhhi siddhi park overbridge/swati park over bridge(2) Hudako chowakdi Overbridge...under these both overbridge Roads are totally broken as well as Electric lights not working and also service road also totally damaged.

Ner Gondal chowakdi (Rajkot-Gujarat), there are service roads and mains nation highway are totally broken each and every time accident running.please repair

Kindly attension bharudi or Gondal or Rajkot (Gujarat), may be old national highway 8B ahmedabad to Jetpur road realated issue..At Rajkot, Nr Gondal Road overbridge, both service road nr swati park -riddhi siddhi park-virani aghat- all r broken. repair on emergency basis to avoid accident. If any confusion u may call me on [protected].

I am a native from nashik. The toll tax deducted Rs.290 which was more at pimpalgaon baswant nashik. This incident happened on 16/11/2021.
My car number is MH15DS9127. Please help me to refund the remaining extra amount.

My fastag has been debited by 30₹ for toll tax and the pachira toll plaza counter person said your fastag is not working and taken extra 60₹ ...
Fastag transaction id[protected]-0010012111171012283296

Ticket number[protected]

Service road near to the Bharat petrol pump punawale in Pimpari chinchwad area is in very bad condition. It has big path holes. This service road is completely blocked due to water in rainy season. There are 500+ families residing in this area . Using such road has caused many incidents .attached photo shows road conditions just die to rain for one day on, 16th November 2021 .

I have been charged twice at chainwa toll plaza which is situtaed at chapra gopalganj highway. They ask me for cash and told me that my fastag balance is low. But after some time I get transaction message. It is totally fraud at chainwa toll plaza. My vehicle no. Is BR28X7377 the amount was deducted at 4.30 pm at 16/11/2021. And I have cash receipt of toll plaza which I am attaching the same.

Dear Sir,
I am from Talegaon Dabhade.
My Car No is MH14 FM 2855.
When i am going from toll naka i always give prior intimation to staff that i am from Talegaon Dabhade Also i show my Licence to staff.
But after 1 hour toll cut message comes.

It is going from 6 months frequently.

Are any Government agency is involved in this to resolve our problem ?

Can i get toll amount refund.

If anybody dont have fast tag then toll plaza takes Double amount of toll.
Same way Toll Cutted from Local cars by mistake then Toll plaza should Also diposite double amount in fast tag account same way.

Sir /madam
We request u we r getting trouble with ur NHAI 44 contractor at hyderabad he is miss using his job rights
Chanage no 476.150 to 486.150
His name is makabool Ahmad khan
He is stoping vechiles at night time and
Colleting money physically from lorrys n cars so plz take a action on him

On 15th November, We were coming from Delhi to Shahbad Markanda (Haryana). evening around 6:15pm one Truch (HR 39 E0640) (Larger one 14/16 wheeler) hit my car during the wrong side overtake at a speed of 80km/h and ran away in his on way at the same speed. I tried to follow him and simultaneously we tried to call at 1033 and 100 help line number but both the numbers were busy more than 30min.
Finally 1033 picked up by a customer care executive but he said they can help to catch a
vehicle of overspeeding and can not inform to the traffic police to catch that driver.

That truck (HR 39 E0640) crossed the CCTV CAMERA INSTALLED ON OVERHEAD BRIDGE JUST 3KM BEFORE TO SHAHBAD Markanda, Haryana.

Yesterday, we come to know about the poor system of over India.

Most Interesting: In India, Domino's claims that they can deliver the Pizza within 30min but a needy people on our National Highways can not contact to the helpline numbers 1033 and 100 upto 30min. After contacting them they can help to someone or control anything.

The rush at the toll plaza of meerut west uttarpardesh is very high in evening time hence they cut the toll after saying that the line is more than 100 m please review it.

At Barai, NH19, over bridge has not build on cross road which connect more than 20 villages and connects to Rajasthan further, now situation getting worse day by day, vehicles and pedestrian risks their life to cross the 6 lanes hingway and even accidents are common at crossing. Please take a look and approve the overbridge.

Best regards,
Dev

I was charged 220/- in cash at srinagar toll plaza at 11:40 pm on 15/11/2021 as my fasttag was showing blacklisted. But my paytm account also got debited with 55/- at 11:40 pm on 15/11/2021. This was my return trip on the same day from Faridabad which is why i believe i was charged half in the return trip ( was charged 110/- at 7 pm).

I am working in Shri Mata Vaishno Devi University, so i have to cross the ban toll plaza everyday, two times in a day. The automatic machines are not working, everytime they deduct the toll manul machines which is also less in number. We have to wait for long time for the deduction of toll even though we have fast tag. Most of the time the deductions are wrong. they deduct the same amount even in the return journey. The behave of the staff is also very rude even though we are paying the full toll. They have also issued the wrong passes to some of the vehicles which is a issue of inquiry.

The road laid by nhai is not properly maintained and especially after the rain there are lots of pits in the centre lane of both sides. They should be immediately setright to avoid untoward incidents.

Dear Sir,
Why do you allow them charging toll to local vehicles ? They are debiting fast tag account after few minutes of passing through Khed Shivapur toll plaza to private local vehicles. Aren’t you aware of this theft ?

Dear sir/madam,
I'm Akesh, we live in Natham (Pincode: 634401), a town in Dindigul District of Tamil Nadu. On the road of Dindigul - Natham Higway the name Board of Natham is damaged because of that it is not properly visible until vehicles get closer to it, possibly this situation could make Accidents. So I kindly request the respective authorities to take a proper action to it.
Regards,
Akesh M
Student at NIT Trichy,
Btech - EEE.

My self sandeep yadav a disabled person with more than 50 percent disability wants to state that during my journey from a by pass road near DMART at Bhilai Chhattisgarh from my four wheeler vehicle.

At Toll Naka I showed my unique identity disability card issued by govt. of India and also my license to Toll Tax duty person and also to supervisor .

Inspite of saying and showing all the relevant proof of my disability, the NHAI Toll collecting person has taken the Toll Tax by stating that only 100 percent disable person are eligible for toll tax exemption and i[censored] have some problem just lodge a complaint with our Toll Tax receipt

Here by i m attaching the relevant documents about journey on 14.11.2021 and also attaching my unique identity disability card issued by govt of india and my driving license.

Details:-
Sandeep yadav
Bhilai
district-durg
chhattisgarh
490001
Email- [protected]@gmail.com
Mob- [protected]

Kindly resolve my query and return my toll tax amount and also guide toll collecting persons about the exemption rules

On Talegaon Toll Plaza they are not able to SCAN FastTag. So they take CASH of Rs. 270, which cover next Khalapur Toll Plaza and no need to pay on next toll booth. But When i reached to next Khalapur Toll Plaza that time my FastTag was scanned & they deduct my Rs. 203 from FastTag. Kindly process for refund on my FastTag Account. For reference both deduction receipts attached.

Both nom. 02
Operator name 5002
Receipt no. 115218
Amount 165
Four whiler vehicle charge 165 rs. Liya h four whiler ka charge 60/- h itna jyada charge kyo liya plzzz check this toll plaza h plzz solve the problem