Claimed

National Highways Authority of India [NHAI] Complaints & Reviews

1
Updated: Feb 16, 2026
Complaints 8471
Resolved
214
Unresolved
8257
Contacts

File a complaint to National Highways Authority of India [NHAI]

Having problems with National Highways Authority of India [NHAI]?

File a complaint and get it resolved by National Highways Authority of India [NHAI] customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

National Highways Authority of India [NHAI] reviews & complaints page 118

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
V
Vinod R Pillai
Nov 19, 2021
Report
Copy

For car they are not providing return ticket. Also for one side they are charging 50 rs. So i had to pay 100rs instead of 35 rs. Nhai tarrif board says 25 rs for one sode and 35 rs for return
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    P
    Pravendra K Tomar
    from Delhi, Delhi
    Nov 19, 2021
    Report
    Copy

    I want to inform you about a deduction of Rs 120 from my fast Tag at Luharli Toll Plaza on[protected] at 04:34:50 from Wallet[protected].
    While My Vehicle is at my Home and I have never traveled on the route and never Cross the Toll Plaza. Kindly Trace the Vehicle and Find its Registration Number from Your CCTV cameras.
    the Balance in my Wallet was Rs 1000 which is now Rs 880.
    In the Massage of the deduction of Rs 120 My Car Number is shown as - DL 2C BC 8757. This number is of My Car BREZZA which is Correct but I have not traveled on that route
    Kindly Find the Actual Car Number from CCTV which pass through Toll Plazza at that Time and take appropriate action against the Car.
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      S
      srinivas velicheti
      Nov 18, 2021
      Report
      Copy

      Address: Vijayawada

      Gents, a new bridge before hanuman junction on NH16 Toll highway from Eluru is unsafe and likely cause of accident. Uneven level of bridge joints is very dangerous for vehicles and passengers. Action by concerned is needed. Speed limit required to avoid accidents. Safety concern for immediate action
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        P
        Pritiben vaghela
        from Rajkot, Gujarat
        Nov 18, 2021
        Report
        Copy

        In rajkot (gujarat), near gondal chowakdi, national highway 8b realated issue...Detail as below ...Sir, my self priti vaghela, i am am living at new swati park kothariya, i am pregnant woman, sir i am working in government department so i have to go daily office with my moped, sir as i am lady i want to request that all road are broken like, service road near swati park society, krishna way bridge, swati pan and riddhi sidhhi park, all road broken and demaged on this national highway service road...Also drange line also open and broken, than service road to virani aghat road also broken, and mid way or cross of service road also broken and demaged, virani aghat chowak to tapasi hottle all roads are broken, antoher side new swati park to riddhi siddhi park both roads are broken, also riddhi siddhi park have heavy damaged.Sir as i am pregnant woman and also many ladies, kids, girls, elders heave to suffer lot due to demaged of roads please sir repair or clear the pits with asphalt or moram so that the risk of an accident can be reduced
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          P
          Pritiben vaghela
          from Rajkot, Gujarat
          Nov 18, 2021
          Report
          Copy

          In Rajkot(GUJARAT), there are two overbridge under NHAI (8B), near Gondal Chowakdi Rajkot (1) Ridhhi siddhi park overbridge/swati park over bridge(2) Hudako chowakdi Overbridge...under these both overbridge Roads are totally broken as well as Electric lights not working and also service road also totally damaged.
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            P
            Pritiben vaghela
            from Rajkot, Gujarat
            Nov 18, 2021
            Report
            Copy

            Ner Gondal chowakdi (Rajkot-Gujarat), there are service roads and mains nation highway are totally broken each and every time accident running.please repair
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              P
              Pritiben vaghela
              from Rajkot, Gujarat
              Nov 18, 2021
              Report
              Copy

              Kindly attension bharudi or Gondal or Rajkot (Gujarat), may be old national highway 8B ahmedabad to Jetpur road realated issue..At Rajkot, Nr Gondal Road overbridge, both service road nr swati park -riddhi siddhi park-virani aghat- all r broken. repair on emergency basis to avoid accident. If any confusion u may call me on [protected].
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                S
                Santosh Wadghule
                Nov 17, 2021
                Report
                Copy

                I am a native from nashik. The toll tax deducted Rs.290 which was more at pimpalgaon baswant nashik. This incident happened on 16/11/2021.
                My car number is MH15DS9127. Please help me to refund the remaining extra amount.
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  A
                  Asadiqbal
                  from Baikunthpur, Chhattisgarh
                  Nov 17, 2021
                  Report
                  Copy

                  Address: Pachira toll plaza

                  My fastag has been debited by 30₹ for toll tax and the pachira toll plaza counter person said your fastag is not working and taken extra 60₹ ...
                  Fastag transaction id[protected]-0010012111171012283296

                  Ticket number[protected]
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    N
                    NileshRokade7
                    from Pune, Maharashtra
                    Nov 17, 2021
                    Report
                    Copy

                    Address: Bharat petrol pump punawale pune

                    Service road near to the Bharat petrol pump punawale in Pimpari chinchwad area is in very bad condition. It has big path holes. This service road is completely blocked due to water in rainy season. There are 500+ families residing in this area . Using such road has caused many incidents .attached photo shows road conditions just die to rain for one day on, 16th November 2021 .
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      R
                      Rishu2577
                      from Gopalganj, Bihar
                      Nov 16, 2021
                      Report
                      Copy

                      I have been charged twice at chainwa toll plaza which is situtaed at chapra gopalganj highway. They ask me for cash and told me that my fastag balance is low. But after some time I get transaction message. It is totally fraud at chainwa toll plaza. My vehicle no. Is BR28X7377 the amount was deducted at 4.30 pm at 16/11/2021. And I have cash receipt of toll plaza which I am attaching the same.
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        M
                        Mahendra Daradi
                        Nov 16, 2021
                        Report
                        Copy

                        Address: Talegaon Dabhade

                        Dear Sir,
                        I am from Talegaon Dabhade.
                        My Car No is MH14 FM 2855.
                        When i am going from toll naka i always give prior intimation to staff that i am from Talegaon Dabhade Also i show my Licence to staff.
                        But after 1 hour toll cut message comes.

                        It is going from 6 months frequently.

                        Are any Government agency is involved in this to resolve our problem ?

                        Can i get toll amount refund.

                        If anybody dont have fast tag then toll plaza takes Double amount of toll.
                        Same way Toll Cutted from Local cars by mistake then Toll plaza should Also diposite double amount in fast tag account same way.
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          P
                          Prithvi Komal
                          Nov 16, 2021
                          Report
                          Copy

                          Address: Hyderabad

                          Sir /madam
                          We request u we r getting trouble with ur NHAI 44 contractor at hyderabad he is miss using his job rights
                          Chanage no 476.150 to 486.150
                          His name is makabool Ahmad khan
                          He is stoping vechiles at night time and
                          Colleting money physically from lorrys n cars so plz take a action on him
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            D
                            Dr. Deepak Bhutani
                            Nov 16, 2021
                            Report
                            Copy

                            Address: Chandigarh

                            On 15th November, We were coming from Delhi to Shahbad Markanda (Haryana). evening around 6:15pm one Truch (HR 39 E0640) (Larger one 14/16 wheeler) hit my car during the wrong side overtake at a speed of 80km/h and ran away in his on way at the same speed. I tried to follow him and simultaneously we tried to call at 1033 and 100 help line number but both the numbers were busy more than 30min.
                            Finally 1033 picked up by a customer care executive but he said they can help to catch a
                            vehicle of overspeeding and can not inform to the traffic police to catch that driver.

                            That truck (HR 39 E0640) crossed the CCTV CAMERA INSTALLED ON OVERHEAD BRIDGE JUST 3KM BEFORE TO SHAHBAD Markanda, Haryana.

                            Yesterday, we come to know about the poor system of over India.

                            Most Interesting: In India, Domino's claims that they can deliver the Pizza within 30min but a needy people on our National Highways can not contact to the helpline numbers 1033 and 100 upto 30min. After contacting them they can help to someone or control anything.
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              S
                              sarthak gill
                              Nov 16, 2021
                              Report
                              Copy

                              Address: Meerut toll plaza west uttarpardesh between meerut and mansurpur

                              The rush at the toll plaza of meerut west uttarpardesh is very high in evening time hence they cut the toll after saying that the line is more than 100 m please review it.
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                D
                                dev9897
                                from Mumbai, Maharashtra
                                Nov 16, 2021
                                Report
                                Copy

                                Address: Barari, Mathura

                                At Barai, NH19, over bridge has not build on cross road which connect more than 20 villages and connects to Rajasthan further, now situation getting worse day by day, vehicles and pedestrian risks their life to cross the 6 lanes hingway and even accidents are common at crossing. Please take a look and approve the overbridge.

                                Best regards,
                                Dev
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  A
                                  Anurag291189
                                  from Delhi, Delhi
                                  Nov 16, 2021
                                  Resolved
                                  Report
                                  Copy
                                  Resolved

                                  I was charged 220/- in cash at srinagar toll plaza at 11:40 pm on 15/11/2021 as my fasttag was showing blacklisted. But my paytm account also got debited with 55/- at 11:40 pm on 15/11/2021. This was my return trip on the same day from Faridabad which is why i believe i was charged half in the return trip ( was charged 110/- at 7 pm).
                                  Nov 16, 2021
                                  Complaint marked as Resolved 
                                  Helpful
                                  2 other people found this review helpful
                                  2 found this helpful
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    N
                                    navneet prashar
                                    Nov 16, 2021
                                    Report
                                    Copy

                                    Address: Ban toll plaza Jammu & Kashmir

                                    I am working in Shri Mata Vaishno Devi University, so i have to cross the ban toll plaza everyday, two times in a day. The automatic machines are not working, everytime they deduct the toll manul machines which is also less in number. We have to wait for long time for the deduction of toll even though we have fast tag. Most of the time the deductions are wrong. they deduct the same amount even in the return journey. The behave of the staff is also very rude even though we are paying the full toll. They have also issued the wrong passes to some of the vehicles which is a issue of inquiry.
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      C
                                      casvaradhan
                                      from erode, Tamil Nadu
                                      Nov 16, 2021
                                      Report
                                      Copy

                                      The road laid by nhai is not properly maintained and especially after the rain there are lots of pits in the centre lane of both sides. They should be immediately setright to avoid untoward incidents.
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        C
                                        caraj91
                                        from Pune, Maharashtra
                                        Nov 16, 2021
                                        Report
                                        Copy

                                        Address: Pune

                                        Dear Sir,
                                        Why do you allow them charging toll to local vehicles ? They are debiting fast tag account after few minutes of passing through Khed Shivapur toll plaza to private local vehicles. Aren’t you aware of this theft ?
                                        Helpful
                                        Found this helpful?
                                        Write a comment
                                        Report
                                        Copy

                                        Post your Comment

                                          I want to submit Complaint Positive Review Neutral Comment
                                          code
                                          By clicking Submit you agree to our Terms of Use
                                          Submit