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National Highways Authority of India [NHAI] Complaints & Reviews

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Updated: Oct 22, 2025
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National Highways Authority of India [NHAI] reviews & complaints page 150

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R
Ramrao Nilkanthe
Aug 6, 2021
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Address: IIT Powai

Toll charging toll of vehicles owner residence of within 10 km .. After provided details they denied you should pay toll.. vehicle waiting and pass system taking more time. No appropriate fast tag system..Note the issue and take action
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    S
    skmalav
    Aug 6, 2021
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    Address: Mandana toll Plaza ,Kota (rajasthan)

    As mention above I was crossed dated[protected], 09:23:22 amount deducted Rs 50/- Tran No [protected] [protected]P
    returned[protected], 19:41:13 amount deducted Rs 50/- Tran No [protected] [protected]P
    So amount deducted Rs 50 /- instead of Rs 25/-.
    also Fastag sensor not working properly which leads unnecessary delay on toll .
    Car No RJ 33 CA 4616
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      L
      leo ck
      Aug 6, 2021
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      In NH66, the road between Kayamkulam and Harippad(14km) is fully damaged and very difficult to travel .
      Please take immediate action the resolve the issue.
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        N
        nirmal078
        Aug 6, 2021
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        We are paying Toll for nasik mumbai highway to ruin our car on potholes. This is problem of every year nothing has been improved.
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          J
          Juli sharma
          Aug 5, 2021
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          Address: LUHARI 203207
          Website: NHAI

          National highway authority of india
          ghaziabad aligarh expressway pvt ltd luhari nh91
          km 23.600 to km 86.751
          ticket no[protected]
          booth no 4
          operator 7913
          4th aug 2021 time 12:54:32
          journey fee 120 acceptable
          but etc penalty 120 total 240 not acceptable
          i have no idea for what he took 240 rs
          i need an answer
          he was so rude
          +1 photos
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            D
            Divyeshmistry31
            Aug 5, 2021
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            Address: 21 shiv recidancy b/s tirupati petrol pump

            My name divyeshbhai mistry

            I am purchasing new car at karamsad location

            My mobile number is [protected]

            Form vasad to my home location in 20 km radius so i am going at toll plaza for application

            But they saying me we are not issue to monthly pass because your home is 20 km by road distance

            But the rule is your location is under 20 km radius not distance by road is 20 km

            My home under 20 km radius

            So pls help me
            +4 photos
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              H
              Harshit_146
              Aug 5, 2021
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              Address: Joya, amorha

              This complaint is regarding Joya toll located near amorha u.p
              Normally the barriers open up automatically, but in this toll the open the barrier manually
              I waited in a lane for atleast 5 minutes. According to rule the entry mist be free if it takes more than 20 secs.
              And when i asked the guy he started abusing me
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                V
                Vishwajeet94
                Aug 5, 2021
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                Sir mera truck underload 35800 12 chhaka pe total Weight hua h fastag se 215 kata h chaparitha toll plaza chhapara se uske bad bhi truck rok diye h or paisa mang rahe h ki or charge lagega...request h ki is toll ki janch ki jaye
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                  S
                  Soofy Singh
                  Aug 5, 2021
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                  Dear Sir,
                  1.The condition of approx 50 meters of NH 503A near the Junction of village Rarra / Salempur, 10 KM from Tanda Urmur toward Sri Hargobindpur (Amritsar) has been found to be badly damaged and is causing a lot of accidents/inconvenience to the road users.
                  2.Due to untimely repair of small pot holes area gas increased to more than 50 meters and continue to increase .
                  3.Further damage to this stretch of road is primarily due regular ingress of water from the village waste water drains from where highway is passing through.Thus there is need to repair this stretch with suitable long lasting material to reduce recurring maintenance expenditure.

                  4.In view of the above it is requested that repair of this stretch of the NH may be carried out at the earliest.
                  Regards

                  Yours faithfully
                  Commander Saroop Singh (Retd)
                  Chairman
                  (Pind Sudhar welfare Association
                  Salempur)
                  Tel [protected]
                  +2 photos
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                    S
                    Siva7003
                    Aug 5, 2021
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                    Date of Incident - 3-Aug-2021
                    Mobile No - [protected]
                    Vehicle No - TN99 B7003

                    L&T Toll Gate Neelambur to Madhukarai normal charges to be collected is Rs.45. but they have deducted thrice Rs.135 from my Fast Tag.

                    I request a refund for the same
                    +1 photos
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                      U
                      Upendra.lad
                      Aug 5, 2021
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                      Address: Maharashtra

                      Resp sir
                      On Dhule-Malegaon -Nashik-Mumbai toll road there is no lane marking sign board install on 350 km long road. Wash room facilities are not higenically matained by any of the companies resposible for. It is observe that two wheel motorcycles riders often driving on fast lane. Newly repaired road patches does not have lane marked using white paint.

                      Causing unsafe driving on road. The words "CAR ", "TRUCK ", . "MOTORCYCLE ONLY" shall be duly painted on each 3 to 4 km distance on road itself.
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                        D
                        Dinkar Pasalkar
                        Aug 5, 2021
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                        Address: Surya Mother & Child Super Specialty Hospital, Wakad, Pune

                        Dear Concern,

                        Service road near Manohar Tatya Bhujbal sub-way is badly damaged & big potholes are there under Sub-Way (Near Old Octroi Naka, Wakad).

                        This cause heavy traffic & possibilities to attract an accidents on service road.

                        Earlier it was filled by your team but Its damaged again due to drain is not available for rain water.

                        Requesting you to fill potholes on priority & create drain for rain water to avoid additional damage.
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                          S
                          Shalabh Sangal
                          Aug 5, 2021
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                          Bad behaviour of employees
                          No proper arrangements
                          Even after Fastag - 5-10 minutes waiting
                          Strong recommendation to change the toll operator
                          NHAI you need a lot of improvements and change
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                            R
                            Rajesh Puranik
                            Aug 5, 2021
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                            MH 12 passing vehicle has toll exemption at moshi toll plaza on pune nashik High way but our vehicle didn't get exemption today.
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                              H
                              Harsh Shukla 43
                              Aug 4, 2021
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                              Address: Panna road bamitha

                              महोदय,
                              मेरा प्लाट खसरा 905/5/2/2 ग्राम बमीठा तहसील राजनगर जिला छतरपुर मध्याप्रदेश की भूमि राष्ट्रीय राजमार्ग में प्रभाभित हैं . जिसका मुआबजा अभी तक प्राप्त नहीं हुआ हैं. NHAI से हमको जानकारी हुई की इसका आबार्ड नहीं बनाया गया. किर्पया निबेदन हैं की इसका मुआबजा[protected] के हिसाब से बनाया जाए क्योकि इसका अवार्ड अभी पारित होना हैं . तो हमें आज के रेट के हिसाब से मुआबजा दिया जाए.
                              NHAI की तरफ से कारबाही की जाय बरना न्यायालय का दरवाजा खटखटाना पड़ेगा . (REQUEST TO MAKE COMPENSATION OF NEW RATE BECAUSE NHAI ACCQUIRING MY LAND IN 2021)
                              धन्यवाद
                              रघुबीर शुक्ला
                              [protected]

                              Attachment -: letter by S.D.M. (RAJNAGAR)
                              +1 photos
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                                विशाल शर्मा
                                Aug 4, 2021
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                                Address: Ban toll plaza, jammu - srinagar highway

                                In Ban toll plaza, i pay two time toll in one minute, and enter wrong vehicle number।
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                                  K
                                  Kushal Limbani
                                  Aug 4, 2021
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                                  Address: Hanging bridge, kota bypass, kota, Rajasthan

                                  Dear authority, i don't know exectly name of the company but at kota, Rajasthan there is a one toll which is having before hanging bridge. They don't have a fastag facility in toll gate and if you ask for fastag they can't give any answers and there is a rule that at toll gate it must have yellow line. That is also not having. And there was a long queue and they took more time and still they don't allow to go through. Hope you take some action.
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                                    J
                                    J.P.Tanwar
                                    Aug 4, 2021
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                                    Address: Nibaniyo ki dhani Barmer Rajasthan

                                    Govt bus no RJ04 PA 4816 ko daily late karte hai kyuki yeh sabhi private bas walo se pese le lete hai ki aap govt bus ko late karna keh dena ki fast tag kaam nahi karta hai or behavior bhi acha nahi hai marne pe utaru ho jate hai mujhe jewab chahiye
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                                      S
                                      Sudhir Nijsure
                                      from Gurgaon, Haryana
                                      Aug 4, 2021
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                                      When we are travelling from pune to mangaon through Tamhini ghat road there is work going on for concrete road. Many places half road done and half balance. Many places there are big wholes in between patchwork. It is requested to at least repair the wholes. After Mulashi there is one village nive . The road from nive to aradwadi there are very very big wholes in two to three places. The wholes are so big that many vehicles are stucking in to that. Please somebody go through that area and observe. Really one day some accident May occur. Kindly repair these wholes at the earliest.
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                                        U
                                        Upadhyay Durgesh
                                        Aug 3, 2021
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                                        Address: Administrative block

                                        Toll tax over charge
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