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National Highways Authority of India [NHAI] Complaints & Reviews

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Updated: Dec 12, 2025
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National Highways Authority of India [NHAI] reviews & complaints page 150

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V
veen R
Aug 7, 2021
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Dear sir

Yesterday 6-8-21 I have crossed the Toll gate with fastag, Even I have enough balance Toll booth employees asked me to pay double the amount, and amount is also detected in fastag, all off sudden standing in front of car and other vechiles to collect toll ..seriously this will lead to accident and Traffic is so High in this particular Toll during peak hours leading to slower delays in travel hour and High few consumption cost
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    Dhavalpanjabi
    Aug 7, 2021
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    Ahmedabad Indore Highway is in a very dilapidated condition at present. It is not possible to travel on this road by vehicle. What is the toll tax if you cannot provide the facility?
    Currently a very large number of pits have been dug. So the loss of vehicle and life and property is being borne by the people. Who will bear the loss of vehicle and loss of life and property?
    Your faithfully
    D N Panjabi
    [protected]
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      ranadeepak0286
      Aug 7, 2021
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      The road from Hazaribagh to Ranchi is very bad in condition. In many places the road is broken which invites accidents. Since you already taking toll tax at this road at ormanjhi Jharkhand, I sincerely request you to repair the road immediately and make it perfect for driving. I also request you to amke me aware about my this complain.
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        G
        Gyanander Singh
        Aug 7, 2021
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        I travelled to Greater Noida on 4th August via KGP expressway, and returned on same day, but money got deducted twice.
        Total Deduction- 95 + 95 = 190
        Actual Deduction- 95 +45=140
        Extra Desuction- 190 - 140= 50
        MA3EWDE1500E15715
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          S
          sunraj0528
          Aug 6, 2021
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          Dear sir/madam,
          Today INR 90 is deducted from my fastag wallet at 13.12.58 at Kelapur toll plaza although I never visited that toll plaza.
          Could you please look into and refund INR 90 iny wallet asap.
          My vehicle number is HR26ED2374.

          Looking for your earliest support..

          Regards
          Sunil Kumar
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            A
            Ashok@kumar04051971
            Aug 6, 2021
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            Address: Vijay Narayan Mahto, Ramchandra prashad, Ashok Kumar S/O late Kari Mahto Village + PO -Bela, P.S.-Lakhanaur, District-Madhubani Bihar-847408 70287892

            Dear Sir,

            Khata No.136 Khesara No.399, Jamabandi No.604 of Mauja-Laufa, Thana No.255, Anchal-Lakhanaur, District – Madhubani -Bihar -847408 is our ancestral property. 2700 square feet two floor Building on this land (Ashok Plaza-I ) and Some part of this Land has been Acquired by NHAI for NH-527 A (Bideshwar Sthan to Bheja Section) but in the Notification/Publication it has been decleared as Bhit /Agriculture which is Not correct.

            Respected Sir please arrange for Re-evaluation and investigation of Acquired 2700 square feet two floor Building and land for NH-527 A (Bideshwar Sthan to Bheja Section).

            Photo of Building is attached for your Reference

            Thanks & Regards,
            Your faithfully
            Vijay Narayan Mahto, Ramchandra prashad, Ashok Kumar
            S/O late Kari Mahto
            Village + PO -Bela, P.S.-Lakhanaur,
            District-Madhubani
            Bihar-847408
            [protected]
            +2 photos
            Feb 03, 2022
            Updated by Ashok@kumar04051971
            National Highways Authority Of India [NHAI] — Wrong Notification/Publication for Building and Land Acquired by NHAI for NH-527 A (Bideshwar Sthan to Bheja Section)
            A
            [protected]@kumar04051971
            Aug 6, 2021
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            Dear Sir,

            Khata No.136 Khesara No.399, Jamabandi No.604 of Mauja-Laufa, Thana No.255, Anchal-Lakhanaur, District – Madhubani -Bihar -847408 is our ancestral property. 2700 square feet two floor Building on this land (Ashok Plaza-I ) and Some part of this Land has been Acquired by NHAI for NH-527 A (Bideshwar Sthan to Bheja Section) but in the Notification/Publication it has been decleared as Bhit /Agriculture which is Not correct.

            Respected Sir please arrange for Re-evaluation and investigation of Acquired 2700 square feet two floor Building and land for NH-527 A (Bideshwar Sthan to Bheja Section).

            Photo of Building is attached for your Reference

            Thanks & Regards,
            Your faithfully
            Vijay Narayan Mahto, Ramchandra prashad, Ashok Kumar
            S/O late Kari Mahto
            Village + PO -Bela, P.S.-Lakhanaur,
            District-Madhubani
            Bihar-847408
            [protected]
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              U
              Uk07w2836
              Aug 6, 2021
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              I traveled to rishikesh on date 4August around 10AM and return on same day around 5.PM
              Its debit ₹85 same day return ₹85
              Total deduction. 85+85- 170₹
              Actual 85+45-130
              Extra debit ₹40
              UK07 W2836
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                R
                Ramrao Nilkanthe
                Aug 6, 2021
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                Address: IIT Powai

                Toll charging toll of vehicles owner residence of within 10 km .. After provided details they denied you should pay toll.. vehicle waiting and pass system taking more time. No appropriate fast tag system..Note the issue and take action
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                  S
                  skmalav
                  Aug 6, 2021
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                  Address: Mandana toll Plaza ,Kota (rajasthan)

                  As mention above I was crossed dated[protected], 09:23:22 amount deducted Rs 50/- Tran No [protected] [protected]P
                  returned[protected], 19:41:13 amount deducted Rs 50/- Tran No [protected] [protected]P
                  So amount deducted Rs 50 /- instead of Rs 25/-.
                  also Fastag sensor not working properly which leads unnecessary delay on toll .
                  Car No RJ 33 CA 4616
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                    L
                    leo ck
                    Aug 6, 2021
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                    In NH66, the road between Kayamkulam and Harippad(14km) is fully damaged and very difficult to travel .
                    Please take immediate action the resolve the issue.
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                      N
                      nirmal078
                      Aug 6, 2021
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                      We are paying Toll for nasik mumbai highway to ruin our car on potholes. This is problem of every year nothing has been improved.
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                        J
                        Juli sharma
                        Aug 5, 2021
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                        Address: LUHARI 203207
                        Website: NHAI

                        National highway authority of india
                        ghaziabad aligarh expressway pvt ltd luhari nh91
                        km 23.600 to km 86.751
                        ticket no[protected]
                        booth no 4
                        operator 7913
                        4th aug 2021 time 12:54:32
                        journey fee 120 acceptable
                        but etc penalty 120 total 240 not acceptable
                        i have no idea for what he took 240 rs
                        i need an answer
                        he was so rude
                        +1 photos
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                          Divyeshmistry31
                          Aug 5, 2021
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                          Address: 21 shiv recidancy b/s tirupati petrol pump

                          My name divyeshbhai mistry

                          I am purchasing new car at karamsad location

                          My mobile number is [protected]

                          Form vasad to my home location in 20 km radius so i am going at toll plaza for application

                          But they saying me we are not issue to monthly pass because your home is 20 km by road distance

                          But the rule is your location is under 20 km radius not distance by road is 20 km

                          My home under 20 km radius

                          So pls help me
                          +4 photos
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                            Harshit_146
                            Aug 5, 2021
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                            Address: Joya, amorha

                            This complaint is regarding Joya toll located near amorha u.p
                            Normally the barriers open up automatically, but in this toll the open the barrier manually
                            I waited in a lane for atleast 5 minutes. According to rule the entry mist be free if it takes more than 20 secs.
                            And when i asked the guy he started abusing me
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                              V
                              Vishwajeet94
                              Aug 5, 2021
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                              Sir mera truck underload 35800 12 chhaka pe total Weight hua h fastag se 215 kata h chaparitha toll plaza chhapara se uske bad bhi truck rok diye h or paisa mang rahe h ki or charge lagega...request h ki is toll ki janch ki jaye
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                                S
                                Soofy Singh
                                Aug 5, 2021
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                                Dear Sir,
                                1.The condition of approx 50 meters of NH 503A near the Junction of village Rarra / Salempur, 10 KM from Tanda Urmur toward Sri Hargobindpur (Amritsar) has been found to be badly damaged and is causing a lot of accidents/inconvenience to the road users.
                                2.Due to untimely repair of small pot holes area gas increased to more than 50 meters and continue to increase .
                                3.Further damage to this stretch of road is primarily due regular ingress of water from the village waste water drains from where highway is passing through.Thus there is need to repair this stretch with suitable long lasting material to reduce recurring maintenance expenditure.

                                4.In view of the above it is requested that repair of this stretch of the NH may be carried out at the earliest.
                                Regards

                                Yours faithfully
                                Commander Saroop Singh (Retd)
                                Chairman
                                (Pind Sudhar welfare Association
                                Salempur)
                                Tel [protected]
                                +2 photos
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                                  Siva7003
                                  Aug 5, 2021
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                                  Date of Incident - 3-Aug-2021
                                  Mobile No - [protected]
                                  Vehicle No - TN99 B7003

                                  L&T Toll Gate Neelambur to Madhukarai normal charges to be collected is Rs.45. but they have deducted thrice Rs.135 from my Fast Tag.

                                  I request a refund for the same
                                  +1 photos
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                                    Upendra.lad
                                    Aug 5, 2021
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                                    Address: Maharashtra

                                    Resp sir
                                    On Dhule-Malegaon -Nashik-Mumbai toll road there is no lane marking sign board install on 350 km long road. Wash room facilities are not higenically matained by any of the companies resposible for. It is observe that two wheel motorcycles riders often driving on fast lane. Newly repaired road patches does not have lane marked using white paint.

                                    Causing unsafe driving on road. The words "CAR ", "TRUCK ", . "MOTORCYCLE ONLY" shall be duly painted on each 3 to 4 km distance on road itself.
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                                      Dinkar Pasalkar
                                      Aug 5, 2021
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                                      Address: Surya Mother & Child Super Specialty Hospital, Wakad, Pune

                                      Dear Concern,

                                      Service road near Manohar Tatya Bhujbal sub-way is badly damaged & big potholes are there under Sub-Way (Near Old Octroi Naka, Wakad).

                                      This cause heavy traffic & possibilities to attract an accidents on service road.

                                      Earlier it was filled by your team but Its damaged again due to drain is not available for rain water.

                                      Requesting you to fill potholes on priority & create drain for rain water to avoid additional damage.
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                                        Shalabh Sangal
                                        Aug 5, 2021
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                                        Bad behaviour of employees
                                        No proper arrangements
                                        Even after Fastag - 5-10 minutes waiting
                                        Strong recommendation to change the toll operator
                                        NHAI you need a lot of improvements and change
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